1.4/10

Based on 5 homeloans.com.au product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

homeloans.com.au home loans

As the name suggests, homeloans.com.au is an Australian online mortgage lender based in Sydney. Owned by Resimac, which is one of largest non-bank lenders operating in Australia and New Zealand, homeloans.com.au offer a number of competitively priced home loans for both owner occupiers and investors - all of which can be applied for online. 

In 2022, homeloans.com.au took out a double win in the Mozo Experts Choice Home Loan Awards in the Offset and Investor Home Loan categories.

What home loans do homeloans.com.au offer?

Rates and fees verified as correct at 13 October 2024. Other information correct at the time of writing. Advertiser disclosure.

Variable Rate Home Loans

homeloans.com.au have kept things simple with the variable Low Rate Home Loan offer which is available to both owner occupiers and investors. The offer applies to loans between $100,000 and $2,000,000 and includes features such as an offset account, free additional repayments and access to an online redraw facility. Borrowers will also have the choice of making principal and interest or interest-only repayments, though the latter will incur an interest rate premium.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

6.79% p.a.

6.79% p.a.

$0.00

$0

6.69% p.a.

6.69% p.a.

$0.00

$0

6.49% p.a.

6.49% p.a.

$0.00

$0

7.09% p.a.

7.09% p.a.

$0.00

$0

7.29% p.a.

7.29% p.a.

$0.00

$0

6.39% p.a.

6.39% p.a.

$0.00

$0

6.94% p.a.

6.94% p.a.

$0.00

$0

7.39% p.a.

7.39% p.a.

$0.00

$0

6.84% p.a.

6.84% p.a.

$0.00

$0

6.64% p.a.

6.64% p.a.

$0.00

$0

7.24% p.a.

7.24% p.a.

$0.00

$0

7.44% p.a.

7.44% p.a.

$0.00

$0

6.54% p.a.

6.54% p.a.

$0.00

$0

homeloans.com.au home loan features in a glance

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Online applications 

As you’d expect from the name, applying for a home loan through homeloans.com.au can be done almost completely online. You’ll be able to save your application as you go and revisit it as you please. Plus if you do need help you can always contact one of the homeloans.com.au team online or over the phone. 

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No ongoing service fees

While you may need to pay a valuation fee and discharge fee, homeloans.com.au don’t charge an application fee or any ongoing service fees (monthly or annual) with their Low Rate Home Loan offer. 

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Offset available

While homeloans.com.au aren’t able to offer a traditional offset account (because they’re a non-bank lender), they do provide borrowers with the option of a free, ‘100% offset portion’ linked to the loan which essentially works in the same way. Just bear in mind that offset funds won’t be covered by the Federal Government’s Financial Claims Scheme (FCS). 

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Free extra repayments and redraw

Would you like the option of being able to make additional payments towards your loan? homeloans.com.au provides this as a free feature, as well as a free redraw facility

How are homeloans.com.au home loans rated?

Mozo users have rated homeloans.com.au home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
homeloans.com.au home loans customer reviews
Overall
1.4/10
Price
4.5/10
Features
4.7/10
Customer service
1.0/10
Convenience
2.6/10
Trust
1.0/10
Based on 5 homeloans.com.au product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent homeloans.com.au home loan reviews

homeloans.com.au Home Loan
Overall 1/10
Poor customer service and Poor online service

The only good thing for this mortgage provider is their interest rates. Very poor customer service, and basic website. I needed to change my direct debit details for a mortgage payment due the next day, and the customer care was not able to change bank details over the phone. There was also no way to change these details online. I would not recommend them to anyone. There are other institution that offer similar rates but without the hassle.

Read full review

The only good thing for this mortgage provider is their interest rates. Very poor customer service, and basic website. I needed to change my direct debit details for a mortgage payment due the next day, and the customer care was not able to change bank details over the phone. There was also no way to change these details online. I would not recommend them to anyone. There are other institution that offer similar rates but without the hassle.

Price
7/10
Features
2/10
Customer service
1/10
Convenience
4/10
Trust
1/10
Less
April, Queensland, reviewed over 1 year ago
homeloans.com.au Low Rate Home Loan
Overall 3/10
Painful loan application process

Difficult to contact. Very impersonal. Would not recommend.

Read full review

Difficult to contact. Very impersonal. Would not recommend.

Price
5/10
Features
6/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Anushka, New South Wales, reviewed over 2 years ago
homeloans.com.au Low Rate Home Loan
Overall 1/10
BO TO A BROKER INSTEAD

Misleading pre approval for refinance all they have done is made me run round sending every document under the sun a written exit strategy essay i kid you not ... and then after asking for only 220k my home is valued at at least 450k they just called to say they won't refinance me ??? I think its because im s single female. I've never missed a bill im ahead on my rates my electricity and my water I pay all my bills on time, so there really is no real reason to knock back my application otherwise DONT BE FOOLED BY EASY PRE APPROVAL ITS RUBBISH TI GET YOU IN

Read full review

Misleading pre approval for refinance all they have done is made me run round sending every document under the sun a written exit strategy essay i kid you not ... and then after asking for only 220k my home is valued at at least 450k they just called to say they won't refinance me ??? I think its because im s single female. I've never missed a bill im ahead on my rates my electricity and my water I pay all my bills on time, so there really is no real reason to knock back my application otherwise DONT BE FOOLED BY EASY PRE APPROVAL ITS RUBBISH TI GET YOU IN

Price
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Nae, New South Wales, reviewed over 3 years ago
homeloans.com.au Low Rate Home Loan
Overall 1/10
Misleading and waste your time.

I wanted to buy a property in a regional area. I was informed they service the area but at a reduced amount. The reduced amount serviced met my needs and I was told to make an official application. The loan was declined as they do not service the area the property is in. Extremely poor customer service. I would not recommend this company. They wasted two weeks and the decline is now on my credit rating. Would any reasonable person apply for a loan if the lender doesn't service that area? Protect your credit rating and save yourself the time. Steer clear of homeloans.com.au

Read full review

I wanted to buy a property in a regional area. I was informed they service the area but at a reduced amount. The reduced amount serviced met my needs and I was told to make an official application. The loan was declined as they do not service the area the property is in. Extremely poor customer service. I would not recommend this company. They wasted two weeks and the decline is now on my credit rating. Would any reasonable person apply for a loan if the lender doesn't service that area? Protect your credit rating and save yourself the time. Steer clear of homeloans.com.au

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Peter, Queensland, reviewed over 3 years ago
homeloans.com.au Home Loan
Overall 1/10
Awful.

Awful company. Zero customer service with extremely unhelpful staff who make you feel like you are hassling them. They told me the best rate I could get was the 5.25% I was currently on. When I asked to discharge the loan, they demanded a $500 discharge fee. Terrible. Avoid at all costs.

Read full review

Awful company. Zero customer service with extremely unhelpful staff who make you feel like you are hassling them. They told me the best rate I could get was the 5.25% I was currently on. When I asked to discharge the loan, they demanded a $500 discharge fee. Terrible. Avoid at all costs.

Price
1/10
Features
6/10
Customer service
1/10
Convenience
6/10
Trust
1/10
Less
Arwel, Queensland, reviewed about 4 years ago

What do you need to apply for a homeloans.com.au home loan?

Home loan quick links