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Bankwest home loan reviews

Bankwest
Bankwest's overall rating for home loans

(as rated by the Mozo community)

7.1 / 10

based on 1070 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Bankwest

Recent Bankwest home loan reviews

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   7 / 10

Competitive rate

Good interest rate and easy to organise over the phone. Didn't even need to go to a branch.

Full review

Good interest rate and easy to organise over the phone. Didn't even need to go to a branch.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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Megan, Victoria, reviewed 9 months ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   9 / 10

Very competitive and great service.

Bankwest's rates are very competitive and they have great service.

Full review

Bankwest's rates are very competitive and they have great service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Reinhard, Tasmania, reviewed 10 months ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   9 / 10

Good bank and service

The bank is great and so is the service however the only down side is that there is no local branch anymore.

Full review

The bank is great and so is the service however the only down side is that there is no local branch anymore.

    Price   10 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Brenda, Western Australia, reviewed 10 months ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   8 / 10

Good customer service

Always deliver good interest rate.

Full review

Always deliver good interest rate.

    Price   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Yvonne, Western Australia, reviewed over 1 year ago

Bankwest

Bankwest Mortgage Shredder (Owner Occupier, Principal & Interest) Mortgage Shredder review

Overall rating   6 / 10

Most likely wouldn't use Bankwest again.

I payed my loan back fortnightly and always on time so I found Bank West easy to get along with as far as my mortgage payments went

Full review

I payed my loan back fortnightly and always on time so I found Bank West easy to get along with as far as my mortgage payments went

    Price   6 / 10

    Features   1 / 10

    Customer service   6 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Marie, New South Wales, reviewed over 1 year ago

Bankwest

Bankwest Home Loan review

Overall rating   3 / 10

Watch out for rate increases with this lender!

When we first switched our home loan to Bankwest a couple of years ago, the interest rate they offered us was extremely competitive. However on reviewing our rate against the market earlier this year I was disappointed to find that our Bankwest...

Full review

When we first switched our home loan to Bankwest a couple of years ago, the interest rate they offered us was extremely competitive. However on reviewing our rate against the market earlier this year I was disappointed to find that our Bankwest loan had suddenly become very uncompetitive. Turns out they had not passed through full RBA rate cuts on a couple of occasions, and had also increased our rate by small amounts here and there. We ended up refinancing with another lender to reduce our rate. The final kicker was that one week before our new loan refinance went through we received a letter from Bankwest stating that our interest rate was increasing again! I would be very hesitant to recommend Bankwest after this experience.

    Price   2 / 10

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Michael, New South Wales, reviewed almost 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   1 / 10

Unhappy customer

I haven't been happy with either the interest rate or customer service from this bank.

Full review

I haven't been happy with either the interest rate or customer service from this bank.

    Price   0 / 10

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Liz, Western Australia, reviewed about 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   9 / 10

Great, friendly and easy service

Great service , easy and friendly as we had a broker do all the work

Full review

Great service , easy and friendly as we had a broker do all the work

    Price   8 / 10

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Paula, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   9 / 10

Brilliant provider

Great bank. I've been banking with Bankwest for over 25 years and am a very satisfied customer.

Full review

Great bank. I've been banking with Bankwest for over 25 years and am a very satisfied customer.

    Price   8 / 10

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Matthew, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=80%, Owner Occupier, Principal & Interest) (Package) Complete Variable Home Loan (Package) review

Overall rating   7 / 10

Competitive products and great customer service

We use a broker for almost all dealings with our bank so we never have any problems.

Full review

We use a broker for almost all dealings with our bank so we never have any problems.

    Price   7 / 10

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Sonja, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Complete Equity Home Loan (Package) review

Overall rating   8 / 10

    Price   8 / 10

Less

Peter, Victoria, reviewed over 2 years ago

Bankwest

Bankwest Home Loan review

Overall rating   7 / 10

Fair rates and great customer service

They have fair rates and great service. There could be more ATMs around. Sometimes we go into the branch and ask for them to increase our payment amount or request something similar, but this can take a few visits for them to do.

Full review

They have fair rates and great service. There could be more ATMs around. Sometimes we go into the branch and ask for them to increase our payment amount or request something similar, but this can take a few visits for them to do.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Amanda, New South Wales, reviewed almost 3 years ago

Bankwest

Bankwest Premium Select (LVR<80%, Owner Occupier, Principal & Interest) Premium Select Home Loan review

Overall rating   8 / 10

Great customer service

A great home loan from a bank that has amazing customer service. When dealing with this much money, customer service is the most important aspect of a bank's services in my opinion.

Full review

A great home loan from a bank that has amazing customer service. When dealing with this much money, customer service is the most important aspect of a bank's services in my opinion.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Ashley, South Australia, reviewed almost 3 years ago

Bankwest

Bankwest Complete Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) (Package) Complete Fixed Home Loan (Package) review

Overall rating   10 / 10

Excellent customer service!!

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

Full review

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Marinda, Western Australia, reviewed about 3 years ago

Bankwest

Bankwest Complete Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) (Package) Complete Fixed Home Loan (Package) review

Overall rating   2 / 10

Poor customer service

Communication difficulties

Full review

Communication difficulties

    Price   3 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Leah, Queensland, reviewed about 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    loans.com.au Smart Home Loan (Owner Occupier, Principal & Interest)

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments

    interest rate

    3.03% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $520

    Go to site

    More info

    • For purchase and refinance, min 20% deposit
    • No application or ongoing fees
    • Unlimited redraws and additional repayments
    • Interest rate: 3.03% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.2

    Based on 637 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.09% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required. Minimum loan amount $700k
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.09% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    Athena Variable Home Loan (Owner Occupier, Principal & Interest)

    • No application fees
    • No monthly fees
    • No annual fees

    interest rate

    3.09% p.a. variable

    comparison rate*

    3.05% p.a.

    upfront fees

    $0

    Go to site

    More info

    • No application fees
    • No monthly fees
    • No annual fees
    • Interest rate: 3.09% p.a. variable
    • Comparison rate*: 3.05% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Need more information?
    Go to site

    More info

  • Featured product

     

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    ME Flexible Home Loan (Owner Occupier, LVR<80%, Principal & Interest) (Member Package)

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018

    interest rate

    3.39% p.a. variable

    comparison rate*

    3.83% p.a.

    upfront fees

    $200

    Go to site

    More info

    • 3.69% p.a. / 4.11% p.a. Comp Rate
    • Annual Fee of $395. Loan size $400k-$699k
    • Experts Choice - Australia's Best Bank 2018
    • Interest rate: 3.39% p.a. variable
    • Comparison rate*: 3.83% p.a.
    • Upfront fees: $200
    • Ongoing fees: $395.00 yearly
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $400,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    8.7

    Based on 902 ME home loan reviews

    Need more information?
    Go to site

    More info

  • Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    Homestar Star Essentials Home Loan (Owner Occupier, Principal & Interest)

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer

    interest rate

    2.99% p.a. variable

    comparison rate*

    3.02% p.a.

    upfront fees

    $596

    Go to site

    More info

    • No annual or monthly fees
    • Unlimited extra repayments & Free online redraw
    • Upfront fees waived – limited time offer
    • Interest rate: 2.99% p.a. variable
    • Comparison rate*: 3.02% p.a.
    • Upfront fees: $596
    • Ongoing fees: $0.00
    • Discharge fee: $535.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount: $850,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    • Special offers:
    Overall rating

    6.3

    Based on 19 Homestar home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 532 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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