Bankwest home loan reviews

Bankwest
Bankwest's overall rating for home loans

(as rated by the Mozo community)

7.1 / 10

based on 1067 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from Bankwest

Recent Bankwest home loan reviews

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   9 / 10

Very competitive and great service.

Bankwest's rates are very competitive and they have great service.

Full review

Bankwest's rates are very competitive and they have great service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Reinhard, Tasmania, reviewed 3 days ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   9 / 10

Good bank and service

The bank is great and so is the service however the only down side is that there is no local branch anymore.

Full review

The bank is great and so is the service however the only down side is that there is no local branch anymore.

    Price   10 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Brenda, Western Australia, reviewed 10 days ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   8 / 10

Good customer service

Always deliver good interest rate.

Full review

Always deliver good interest rate.

    Price   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Yvonne, Western Australia, reviewed 8 months ago

Bankwest

Bankwest Mortgage Shredder (Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Most likely wouldn't use Bankwest again.

I payed my loan back fortnightly and always on time so I found Bank West easy to get along with as far as my mortgage payments went

Full review

I payed my loan back fortnightly and always on time so I found Bank West easy to get along with as far as my mortgage payments went

    Price   6 / 10

    Features   1 / 10

    Customer service   6 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Marie, New South Wales, reviewed 10 months ago

Bankwest

Bankwest home loan review

Overall rating   3 / 10

Watch out for rate increases with this lender!

When we first switched our home loan to Bankwest a couple of years ago, the interest rate they offered us was extremely competitive. However on reviewing our rate against the market earlier this year I was disappointed to find that our Bankwest...

Full review

When we first switched our home loan to Bankwest a couple of years ago, the interest rate they offered us was extremely competitive. However on reviewing our rate against the market earlier this year I was disappointed to find that our Bankwest loan had suddenly become very uncompetitive. Turns out they had not passed through full RBA rate cuts on a couple of occasions, and had also increased our rate by small amounts here and there. We ended up refinancing with another lender to reduce our rate. The final kicker was that one week before our new loan refinance went through we received a letter from Bankwest stating that our interest rate was increasing again! I would be very hesitant to recommend Bankwest after this experience.

    Price   2 / 10

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Michael, New South Wales, reviewed 11 months ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   1 / 10

Unhappy customer

I haven't been happy with either the interest rate or customer service from this bank.

Full review

I haven't been happy with either the interest rate or customer service from this bank.

    Price   0 / 10

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Liz, Western Australia, reviewed over 1 year ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   9 / 10

Great, friendly and easy service

Great service , easy and friendly as we had a broker do all the work

Full review

Great service , easy and friendly as we had a broker do all the work

    Price   8 / 10

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Paula, Western Australia, reviewed over 1 year ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   9 / 10

Brilliant provider

Great bank. I've been banking with Bankwest for over 25 years and am a very satisfied customer.

Full review

Great bank. I've been banking with Bankwest for over 25 years and am a very satisfied customer.

    Price   8 / 10

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Matthew, Western Australia, reviewed over 1 year ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   7 / 10

Competitive products and great customer service

We use a broker for almost all dealings with our bank so we never have any problems.

Full review

We use a broker for almost all dealings with our bank so we never have any problems.

    Price   7 / 10

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Sonja, Western Australia, reviewed almost 2 years ago

Bankwest

Bankwest Complete Equity Loan (LVR<80%) (Package) home loan review

Overall rating   8 / 10

    Price   8 / 10

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Peter, Victoria, reviewed almost 2 years ago

Bankwest

Bankwest home loan review

Overall rating   7 / 10

Fair rates and great customer service

They have fair rates and great service. There could be more ATMs around. Sometimes we go into the branch and ask for them to increase our payment amount or request something similar, but this can take a few visits for them to do.

Full review

They have fair rates and great service. There could be more ATMs around. Sometimes we go into the branch and ask for them to increase our payment amount or request something similar, but this can take a few visits for them to do.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Amanda, New South Wales, reviewed almost 2 years ago

Bankwest

Bankwest Premium Select (LVR<80%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Great customer service

A great home loan from a bank that has amazing customer service. When dealing with this much money, customer service is the most important aspect of a bank's services in my opinion.

Full review

A great home loan from a bank that has amazing customer service. When dealing with this much money, customer service is the most important aspect of a bank's services in my opinion.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Ashley, South Australia, reviewed almost 2 years ago

Bankwest

Bankwest Complete Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   10 / 10

Excellent customer service!!

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

Full review

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Marinda, Western Australia, reviewed about 2 years ago

Bankwest

Bankwest Complete Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   2 / 10

Poor customer service

Communication difficulties

Full review

Communication difficulties

    Price   3 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Leah, Queensland, reviewed about 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   9 / 10

No fuss, quick, simple & easy to understand

The whole process was quick, simple and easy to understand. Finance was in place on time with no fuss.

Full review

The whole process was quick, simple and easy to understand. Finance was in place on time with no fuss.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Paul, Western Australia, reviewed about 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   7 / 10

Excellent products, outstanding customer service.

Convenient online banking facilities, and excellent customer service.

Full review

Convenient online banking facilities, and excellent customer service.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Sonja, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   4 / 10

Have asked for a better rate but ignored

The Mortgage rate has not been reduced to the market rate

Full review

The Mortgage rate has not been reduced to the market rate

    Price   3 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Fernando, New South Wales, reviewed over 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   8 / 10

Great customer service online

Great customer service online with quick responses and immediate changes made as requested by me.

Full review

Great customer service online with quick responses and immediate changes made as requested by me.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Klaus, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Premium Select (LVR<80%, Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

Not a bad rate, good for rural property lending

We have very limited options with a rural property, Bankwest are good but their rate is higher than others.

Full review

We have very limited options with a rural property, Bankwest are good but their rate is higher than others.

    Price   5 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   3 / 10

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Julie, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest home loan review

Overall rating   9 / 10

In a nut shell - good bank all round

Been with bankwest for ages always looked after me be it house loans credit or personal only prob is with penalties ex direct debit

Full review

Been with bankwest for ages always looked after me be it house loans credit or personal only prob is with penalties ex direct debit

    Price   8 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Stephen, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Premium Select (LVR<80%, Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Great customer service

Great customer service however they need more consistency

Full review

Great customer service however they need more consistency

    Price   6 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   6 / 10

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Alex, Western Australia, reviewed over 2 years ago

Bankwest

Bankwest Fixed Rate Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Competitive products with great customer service

Feel very confident with Bankwest. Customer service always outstanding and have never had a problem. Competitive products and easy to use online function

Full review

Feel very confident with Bankwest. Customer service always outstanding and have never had a problem. Competitive products and easy to use online function

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Jason, Victoria, reviewed over 2 years ago

Bankwest

Bankwest Mortgage Shredder (Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Good rates but be vigilant!!

I'm generally happy with Bankwest, though I've taken off points because they raised my interest rate twice, by a total of over 1%, over the course of 2 weeks. I called them and they were happy to move me to a better product that had a lower...

Full review

I'm generally happy with Bankwest, though I've taken off points because they raised my interest rate twice, by a total of over 1%, over the course of 2 weeks. I called them and they were happy to move me to a better product that had a lower interest rate than I was originally paying as long as I filled out some forms and mailed them back. Their rates are good but be vigilant, and know that it's worth making a call if you're unhappy with your rates.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Cass, Victoria, reviewed over 2 years ago

Bankwest

Bankwest Complete Variable Home Loan (LVR<=90%, Owner Occupier, Principal & Interest) (Package) home loan review

Overall rating   7 / 10

Bankwest in sickness and in health

Although a nightmare when first getting home loan. However when illness took over not long into getting the loan they worked over backwards to help me. Loan rate offered is much higher than other banks though.

Full review

Although a nightmare when first getting home loan. However when illness took over not long into getting the loan they worked over backwards to help me. Loan rate offered is much higher than other banks though.

    Price   3 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Anne marie, Victoria, reviewed over 2 years ago

Bankwest

Bankwest Premium Select (LVR<80%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Investment loan has a higher rate than others

I like how easy it is to contact Bankwest. Staff are always helpful and I love that I can chat online to save time. My rate is high compared to other lenders, I'm looking at my options for a refinance. That said, my loan is an investment loan.

Full review

I like how easy it is to contact Bankwest. Staff are always helpful and I love that I can chat online to save time. My rate is high compared to other lenders, I'm looking at my options for a refinance. That said, my loan is an investment loan.

    Price   6 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Mia, New South Wales, reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.73% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.73% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $20,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.8

    Based on 2769 NAB home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 242 Heritage Bank home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 505 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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