Homestar home loan reviews

Homestar
Homestar's overall rating for home loans

(as rated by the Mozo community)

3.5 / 10

based on 2 reviews

Price

Features

Customer service

Convenience

Trust

Full review

Featured home loan from Homestar

Recent Homestar home loan reviews

Homestar

Homestar Owner Occupier Loan (LVR<85%, Principal & Interest) home loan review

Overall rating   6 / 10

Competitive loans, process too long, good staff

I switched from ING to Homestar in 2012. I've topped up home loans, then sold my house and re-applied for a new loan with Homestar in that time. The front line staff are really very good: personable, one-on-one service and you're dealing with...

Full review

I switched from ING to Homestar in 2012. I've topped up home loans, then sold my house and re-applied for a new loan with Homestar in that time. The front line staff are really very good: personable, one-on-one service and you're dealing with people not 'the machine'. This side of their business is an asset. However, their processes have taken several weeks at times – one re-finance was seven weeks from start to finish –and this obviously plays against them. My last application was a little speedier but the process for submitting paperwork was very sketchy and I often needed to send it 2 or 3 times. However: the bottom line is their pricing when it comes to interest rates is pretty competitive: we have a low fixed rate, and a variable split (which is good right now) that we can fix if need be.

    Price   6 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   4 / 10

    Trust   8 / 10

Less

Jonathan (VIC), reviewed about 1 year ago

Homestar

Homestar home loan review

Overall rating   2 / 10

The interest rate on their website is for NEW loans only. When interest rates drop they DO NOT PASS ON THE WHOLE cut. The interest rate for existing mortgage holders is actually higher than is quoted on the site.

Full review

The interest rate on their website is for NEW loans only. When interest rates drop they DO NOT PASS ON THE WHOLE cut. The interest rate for existing mortgage holders is actually higher than is quoted on the site.

    Price   5 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   1 / 10

Less

John (NSW), reviewed almost 5 years ago

Homestar

Homestar home loan review

Overall rating   9 / 10

Our home loan application was handled quickly, professionally in a friendly manner. Also Homestar was competiive with the other home loan company we were considering. We were kept up to date and in the loop with all the dealings between the...

Full review

Our home loan application was handled quickly, professionally in a friendly manner. Also Homestar was competiive with the other home loan company we were considering. We were kept up to date and in the loop with all the dealings between the builder, settlement agent and Homestar. I never had to chase them up. Very happy with the service we have received!

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Michelle (WA), reviewed over 5 years ago

Homestar

Homestar home loan review

Overall rating   9 / 10

Excellent personal service and there are plenty of options to choose and assistance in getting the application into a first time lodgement.

Full review

Excellent personal service and there are plenty of options to choose and assistance in getting the application into a first time lodgement.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   -1 / 10

Less

Anthony (VIC), reviewed over 5 years ago

Homestar

Homestar home loan review

Overall rating   0 / 10

Are you guys crazy? Do you even check the Variable rate you pay on your Homestar loans compared to the advertised rate on their Website?? The positive reviews below all from Feb/Mar11 must be from a Homestar employee... These guys are not to be...

Full review

Are you guys crazy? Do you even check the Variable rate you pay on your Homestar loans compared to the advertised rate on their Website?? The positive reviews below all from Feb/Mar11 must be from a Homestar employee... These guys are not to be trusted.

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Marc (NSW), reviewed over 5 years ago

Homestar

Homestar home loan review

Overall rating   10 / 10

I dealt with Rick and from the start I know I was in good hands. His knowledge of both loan process and real estate agent thinking made me powerful and confident finding and securing a the right home. Pleasure to deal with Rick - highly...

Full review

I dealt with Rick and from the start I know I was in good hands. His knowledge of both loan process and real estate agent thinking made me powerful and confident finding and securing a the right home. Pleasure to deal with Rick - highly recommend homestar in my experiences.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Franki (NSW), reviewed over 5 years ago

Homestar

Homestar home loan review

Overall rating   9 / 10

Product is extremely competitive, as an ex Mortgage Broker myself was unable to fault entire process. Dealt with a loans officer service was outstanding.

Full review

Product is extremely competitive, as an ex Mortgage Broker myself was unable to fault entire process. Dealt with a loans officer service was outstanding.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

John (NSW), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   9 / 10

Minimal upfront costs, very competitive interest rate, dedicated consultants guiding you through every step, application process mostly done electronically, e-mail, fax, phone. Can make additional payments, redraw funds if needed, no ongoing fees...

Full review

Minimal upfront costs, very competitive interest rate, dedicated consultants guiding you through every step, application process mostly done electronically, e-mail, fax, phone. Can make additional payments, redraw funds if needed, no ongoing fees and no need to go to the branch. easy access to your banking online and over the phone. Can be costly if you decide to change loan providers within the first five years. Overall very happy with the home loan product so far.

    Price   8 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Goran (VIC), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   10 / 10

HomeStar is a wonderful company and their staff is doing an excellent job to guide you and support you through entire process of home loan. It is a great company to deal with. Every aspect of loan cost and details they explain very well. I am very...

Full review

HomeStar is a wonderful company and their staff is doing an excellent job to guide you and support you through entire process of home loan. It is a great company to deal with. Every aspect of loan cost and details they explain very well. I am very satisfied with the lender and wish to all new people to discuss your loan needs. Very good rates for home loans without any hidden cost. Every thing is in black & white. Much better, simpler than 4 major banks rates and loan process. I have experience of other three banks. I would rank Homestar is real "STAR *****" I strongly recommend to all new customers

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nimesh (VIC), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   8 / 10

The product is Advantage Premium Home Loan >$500K. It offers very competitive rates and there is absolute no 'out of pocket' charges, no hidden costs at all. Customer services is excellent, instructions are really clear and staff are really helpful.

Full review

The product is Advantage Premium Home Loan >$500K. It offers very competitive rates and there is absolute no 'out of pocket' charges, no hidden costs at all. Customer services is excellent, instructions are really clear and staff are really helpful.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Yiran (VIC), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   9 / 10

I did not dislike anything, except for a large amount of paperwork required but I suppose that is what shows how reliable they are. Outstanding customer service

Full review

I did not dislike anything, except for a large amount of paperwork required but I suppose that is what shows how reliable they are. Outstanding customer service

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Veronica (NSW), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   8 / 10

Nothing much to dislike, competitive interest rates, basically no frills home loan which was exactly what I was looking for, initial customer support was well above average

Full review

Nothing much to dislike, competitive interest rates, basically no frills home loan which was exactly what I was looking for, initial customer support was well above average

    Price   9 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Selmir (NSW), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   7 / 10

The loan I was looking for was a simple one as it's my first home loan. I'm not splitting or refinancing, so I wasn't big on extra features. Throughout the application process, the customer care was extremely helpful and efficient - all the way to...

Full review

The loan I was looking for was a simple one as it's my first home loan. I'm not splitting or refinancing, so I wasn't big on extra features. Throughout the application process, the customer care was extremely helpful and efficient - all the way to settlement! The only downside was that the actual loan company I had to deal with for the settlement was in QLD (I live in NSW), which made the paperwork delivery very difficult...

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   9 / 10

Less

Mich (NSW), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   7 / 10

My 1 year old standard variable home loan has an annual interest rate of 7.13%. Advertised rate is 7.03%. The actual rate has been consistently above the advertised rate. In my opinion the 10% difference is a loop hole that belies the "low...

Full review

My 1 year old standard variable home loan has an annual interest rate of 7.13%. Advertised rate is 7.03%. The actual rate has been consistently above the advertised rate. In my opinion the 10% difference is a loop hole that belies the "low rates, no fees" loan. I've reviewed this bank before, and the benefits still stand: good communication when applying, free redraw, BPay support and quick money transfer are good features.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   -1 / 10

    Trust   1 / 10

Less

Clay (NSW), reviewed almost 6 years ago

Homestar

Homestar home loan review

Overall rating   10 / 10

Great product and service - i would definitely recommend HomeStar

Full review

Great product and service - i would definitely recommend HomeStar

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   -1 / 10

    Trust   10 / 10

Less

Julian (NSW), reviewed almost 7 years ago

Homestar

Homestar home loan review

Overall rating   3 / 10

Only use them for the low interest rate. Terrible customer service and no offset account.

Full review

Only use them for the low interest rate. Terrible customer service and no offset account.

    Price   6 / 10

    Features   4 / 10

    Customer service   0 / 10

    Convenience   1 / 10

    Trust   1 / 10

Less

Mozo reviewer (VIC), reviewed almost 8 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo Rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Bank Australia Basic Home Loan - (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan - (LVR<80%, Owner Occupier)

    • Option to fix full loan or split between fixed and variable
    • Redraw available. Flexible repayments
    • Loan repayment pause available

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.60% p.a.

    Upfront fees

    $0

    Go to site

    More info

    • Option to fix full loan or split between fixed and variable
    • Redraw available. Flexible repayments
    • Loan repayment pause available
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.60% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.7

    Based on 35 Bank Australia home loan reviews

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    More info

  • CUA Kick Start Home Loan (Owner Occupier)

    CUA Kick Start Home Loan (Owner Occupier)

    • 2 year introductory variable rate. Limited time only
    • Free redraw facility for easy access to additional payments
    • No monthly or application fees

    interest rate

    3.69% p.a. variable for 24 months and then 3.89% variable

    comparison rate*

    3.87% p.a.

    Upfront fees

    $195

    Go to site

    More info

    • 2 year introductory variable rate. Limited time only
    • Free redraw facility for easy access to additional payments
    • No monthly or application fees
    • Interest rate: 3.69% p.a. variable for 24 months and then 3.89% variable
    • Comparison rate*: 3.87% p.a.
    • Upfront fees: $195
    • Ongoing fees: $0.00
    • Discharge fee: $200.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount: $5,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 89 CUA home loan reviews

    Need more information?
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  • BCU OMG Home Loan

    BCU OMG Home Loan

    • Easy online application
    • 3 month pre-approval
    • Money Mag Credit Union of the Year

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.95% p.a.

    Upfront fees

    $900

    Go to site

    More info

    • Easy online application
    • 3 month pre-approval
    • Money Mag Credit Union of the Year
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.95% p.a.
    • Upfront fees: $900
    • Ongoing fees: $198.00 yearly
    • Discharge fee: $395.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.9

    Based on 13 BCU home loan reviews

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  • Community First Credit Union Special 3 year Fixed Rate Home Loan (Owner Occupier)

    Community First Credit Union Special 3 year Fixed Rate Home Loan (Owner Occupier)

    • 100% offset account attached
    • No monthly or annual fees
    • Make additional repayments up $25,000 p.a without penalty

    interest rate

    3.69% p.a.
    fixed 3 years

    comparison rate*

    4.93% p.a.

    Upfront fees

    $990

    Go to site

    More info

    • 100% offset account attached
    • No monthly or annual fees
    • Make additional repayments up $25,000 p.a without penalty
    • Interest rate: 3.69% p.a.
      fixed 3 years
    • Comparison rate*: 4.93% p.a.
    • Upfront fees: $990
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free up to $25,000 p.a.
    • Redraw facility: yes - fees apply
    • Offset account: yes
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Fixed
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Monthly, Fortnightly, Weekly
    Overall rating

    8.5

    Based on 4 Community First Credit Union home loan reviews

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  • State Custodians Breathe Easy Spring Special (LVR<80%, Owner Occupier)

    State Custodians Breathe Easy Spring Special (LVR<80%, Owner Occupier)

    • $0 Annual Fee, $0 Application Fee
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account

    interest rate

    3.72% p.a. variable

    comparison rate*

    3.75% p.a.

    Upfront fees

    $286

    Go to site

    More info

    • $0 Annual Fee, $0 Application Fee
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account
    • Interest rate: 3.72% p.a. variable
    • Comparison rate*: 3.75% p.a.
    • Upfront fees: $286
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $1,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 3 State Custodians home loan reviews

    Need more information?
    Go to site

    More info

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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