Allianz car insurance reviews

Allianz are a reputable provider but I felt a little lost in the way of being treated like a valued customer. They do have great products however. But I found more competitive prices elsewhere. If they were a little more flexible with their policies I would have stayed.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   8 / 10

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I like Allianz as they are very competitive and offer a great service, very friendly staff. They have a range of different excess that you can choose, while other insurances do not. And also you get better cover than other companies.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They have been the best price so far compared to other insurers. I was paying by the month at no extra cost and when I rang up to pay annually they gave me a further discount, so super impressed and I’m being rewarded for my loyalty.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   10 / 10

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Mainly value for money of my premium which is important and service for my needs.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   6 / 10

Claims handling   4 / 10

Trust   6 / 10

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Easy and great insurance cover for my truck.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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Allianz was the best overall and cheapest I could find for my 2005 Honda CRV. After doing research and reading other reviews I decided to give them a go. Signing up was easy, policies were easy to understand and there were good choices for lowering cost by adjusting excess payments. Very good and easy to understand customer service, often you do get Australians, if they are busy it will be sent to offshore but you can request to speak to an Australian if you have concerns. I recommend you check them out and compare with other insurers.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   7 / 10

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Excellent company and I would recommend them to my friends and family.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

They were good until we had to make a claim.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   3 / 10

Claims handling   3 / 10

Trust   6 / 10

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I prefer this insurer as they have an excellent claim procedure and are easy to talk. They help you decide which policy to have.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   9 / 10

Less

Never hear from them except a letter to say my premiums are going up, which considering my car is getting older every year and I have never claimed is annoying but so is changing providers.

Value for money   6 / 10

Policy coverage   9 / 10

Customer service   1 / 10

Trust   5 / 10

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They are well established and my broker recommended them.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Trust   10 / 10

Less

They are good but they could include emergency break down service like some other insurers.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   7 / 10

Less

Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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All insurance companies have their flaws, you must do your research thoroughly to get the best deal.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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I was previously with AAMI and only had third party, fire and theft cover. I decided to check out Allianz through Bank Australia. For about $50 a month cheaper I now have comprehensive insurance, Plus 1 year roadside assist for free.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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Love this company, easy to deal with, pleasant business people, great company, deliver fast repairs and results.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have found them very helpful after an accident.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Allianz has always been a great service provider. When we changed our use from business to personal, they immediately reduced our premium which was great customer service.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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Good

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I was recently in a car accident (not my fault) and my car was written off and my claim was handled promptly and easily

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They say they do!

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   8 / 10

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They're not the cheapest, but are fast and easy to deal with when it comes to claims.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Always extremely helpful and polite.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They are good and very helpful

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Bad customer service and premiums are automatically increased/adjusted without notice to client.

Value for money   3 / 10

Policy coverage   4 / 10

Customer service   0 / 10

Trust   5 / 10

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