Allianz car insurance reviews

All insurance companies have their flaws, you must do your research thoroughly to get the best deal.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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I was previously with AAMI and only had third party, fire and theft cover. I decided to check out Allianz through Bank Australia. For about $50 a month cheaper I now have comprehensive insurance, Plus 1 year roadside assist for free.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   9 / 10

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Love this company, easy to deal with, pleasant business people, great company, deliver fast repairs and results.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have found them very helpful after an accident.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Allianz has always been a great service provider. When we changed our use from business to personal, they immediately reduced our premium which was great customer service.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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Good

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I was recently in a car accident (not my fault) and my car was written off and my claim was handled promptly and easily

Value for money   -1 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They say they do!

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   8 / 10

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They're not the cheapest, but are fast and easy to deal with when it comes to claims.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Always extremely helpful and polite.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They are good and very helpful

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Bad customer service and premiums are automatically increased/adjusted without notice to client.

Value for money   3 / 10

Policy coverage   4 / 10

Customer service   0 / 10

Claims handling   -1 / 10

Trust   5 / 10

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Seems to be getting expensive

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   4 / 10

Trust   4 / 10

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Good service

Value for money   8 / 10

Policy coverage   6 / 10

Customer service   8 / 10

Claims handling   10 / 10

Trust   8 / 10

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Their premiums are competitive but most importantly their claims process is very efficient. The staff are always friendly and excellent to deal with.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I have been with this company through my bank for years. Service is good.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Allianz had a lot of good cover options however, we were tricked into a policy that didn't include roadside assistance.

Value for money   4 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I recently dealt with Allianz due to a small chip in my windscreen. They were outstanding with their service and quickly dealt with my claim that same afternoon. It was an easy process and the staff were very helpful.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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We have found that they are very fast with claims and are easy to deal with.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They were friendly, helpful and got the deal sorted quickly.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I have used Allianz since I bought my first car. Excellent service and easy to talk to staff.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They have always been the cheapest and combined insurer for my cars business and boat insurance. I've never had a problem with them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Allianz are competitive in price and product. Friendly, helpful staff with strong knowledge about insurance.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've had no trouble on the occasion we made a claim, helpful people.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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They have amended their rules to allow my family to enjoy coverage and feel secure when taking a drive.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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