Name: Allianz home insurance
Brand: Allianz
Rating: 3.6 (408 reviews)

Allianz home insurance

Building Insurance
Main events covered

Fire

Theft

Storm

Flood

Monthly payments cost extra

No

Underinsurance protection

Optional Extra - up to 30% building sum insured

New for old replacement

Yes
No Partner link

Underinsurance protection

Optional Extra - up to 30% building sum insured

New for old

Yes

Building cover

Contents cover

n/a

Fire

Yes

Theft or burglary

Yes

Storm

Yes

Flood

Yes

Lightning

Yes

Earthquake

Yes - excess of $250 applies

Storm surge

No

Fusion

Optional extra - up to 10 years old

Power surge

No

Accidental loss and damage

Optional Extra

Accidental breakage of glass

Yes

Death and injury cover

No

Monthly payments cost extra

No

General contents

No

Contents while moving

No

Antiques and valuables

No

Cash

No

Cd dvd and electronic files

No

Computer software and hardware

No

Camera and accessories

Optional Extra - portable contents - up to $1,000 per item, $5,000 total for unlisted items

Carpets

Yes - fixed carpets

Home office contents

No

Identity theft

No

Jewellery

No

Personal medical equipment

No

Replacement of documents

No

Tools of trade

No

Lock replacement

Up to $2,000

Emergency storage

No

Temporary accommodation

Up to $10 of sum insured, combined with temporary accommodation of pets

Temporary accommodation for pets

Up to $10 of sum insured, combined with temporary accommodation

Temporary repairs

No

Buildings and structural improvements

Yes

Building materials

No

Demolition cost

Up to 10% of building sum insured combined with debris removal cost

Debris removal

Up to 10% of building sum insured combined with demolition cost

Landscaping

Retaining walls and paths covered; up to $5,000 for plants

Gates and fences

Yes

Legal liability cover

Up to $20,000,000

Days unoccupied until cover stops

60

Other restrictions

-

Other benefits

-

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Contents Insurance
Main events covered

Fire

Theft

Storm

Flood

Monthly payments cost extra

No

Underinsurance protection

No

New for old replacement

Yes
No Partner link

Underinsurance protection

No

New for old

Yes

Building cover

n/a

Contents cover

Fire

Yes

Theft or burglary

Yes

Storm

Yes

Flood

Yes

Lightning

Yes

Earthquake

Yes - excess of $250 applies

Storm surge

No

Fusion

Optional extra - up to 10 years old

Power surge

No

Accidental loss and damage

Optional Extra

Accidental breakage of glass

Yes

Death and injury cover

No

Monthly payments cost extra

No

General contents

Yes

Contents while moving

No

Antiques and valuables

Up to $7,500 per item, set or collection

Cash

No

Cd dvd and electronic files

No

Computer software and hardware

Yes

Camera and accessories

Optional Extra - portable contents - up to $1,000 per item, $5,000 total for unlisted items

Carpets

Yes - rugs and loose floor coverings

Home office contents

Yes

Identity theft

No

Jewellery

Up to $7,500 per item, set or collection

Personal medical equipment

Yes

Replacement of documents

No

Tools of trade

Up to $5,000 in total

Lock replacement

Up to $2,000

Emergency storage

Up to sum insured for Contents

Temporary accommodation

Up to $10 of sum insured, combined with temporary accommodation of pets

Temporary accommodation for pets

Up to $10 of sum insured, combined with temporary accommodation

Temporary repairs

No

Buildings and structural improvements

No

Building materials

No

Demolition cost

No

Debris removal

No

Landscaping

No

Gates and fences

No

Legal liability cover

Up to $20,000,000

Days unoccupied until cover stops

60

Other restrictions

-

Other benefits

-

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Home & Contents Insurance
Main events covered

Fire

Theft

Storm

Flood

Monthly payments cost extra

No

Underinsurance protection

Optional Extra - up to 30% building sum insured

New for old replacement

Yes
No Partner link

Underinsurance protection

Optional Extra - up to 30% building sum insured

New for old

Yes

Building cover

Contents cover

Fire

Yes

Theft or burglary

Yes

Storm

Yes

Flood

Yes

Lightning

Yes

Earthquake

Yes - excess of $250 applies

Storm surge

No

Fusion

Optional extra - up to 10 years old

Power surge

No

Accidental loss and damage

Optional Extra

Accidental breakage of glass

Yes

Death and injury cover

No

Monthly payments cost extra

No

General contents

Yes

Contents while moving

No

Antiques and valuables

Up to $7,500 per item, set or collection

Cash

No

Cd dvd and electronic files

No

Computer software and hardware

Yes

Camera and accessories

Optional Extra - portable contents - up to $1,000 per item, $5,000 total for unlisted items

Carpets

Yes

Home office contents

Yes

Identity theft

No

Jewellery

Up to $7,500 per item, set or collection

Personal medical equipment

Yes

Replacement of documents

No

Tools of trade

Up to $5,000 in total

Lock replacement

Up to $2,000

Emergency storage

Up to sum insured for Contents

Temporary accommodation

Up to $10 of sum insured, combined with temporary accommodation of pets

Temporary accommodation for pets

Up to $10 of sum insured, combined with temporary accommodation

Temporary repairs

No

Buildings and structural improvements

Yes

Building materials

No

Demolition cost

Up to 10% of building sum insured combined with debris removal cost

Debris removal

Up to 10% of building sum insured combined with demolition cost

Landscaping

Retaining walls and paths covered; up to $5,000 for plants

Gates and fences

Yes

Legal liability cover

Up to $20,000,000

Days unoccupied until cover stops

60

Other restrictions

-

Other benefits

-

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Showing 3 results from 14 home insurance policies. Use the filters to see more

Customer reviews

Elizabeth

South Australia - 9 months ago

Product name: Home & Contents Insurance

0.5

Bad service could not recommend them at all.

Claim made due to water coming up to back door when it rained. Building company came showed pics on phone of situation builder took the photos plus personal ones. Had issues getting photos removed plus getting confirmation it was done. Had the rudest customer service person to deal with and her supervisor was not much better. She wouldn't return my calls. They knocked back claim. It was my problem to fix as it was storm water. I had never made a claim for anything and had been with them for 15+ years. I would NOT recommend them to anyone and have gone to a new company.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Wood

South Australia - 11 months ago

Product name: Contents Insurance

0.5

Cara

I have never put in insurance claim for years and when I did it was promptly rejected. My induction stovetop was cracked and Allianz tried to deny us a replacement one on the cheaper model. Did not negotiate or include delivery or installation costs. Allianz was misleading and deceptive. Poor customer service being put on hold constantly. They did not listen and had all the power to reject my claim. I am in the process of making a formal complaint. I have never been happy with them. The $600 excess is exorbitant and unnecessary. Do not trust Allianz.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Joshua

Queensland - about 1 year ago

0.5

Waste of Time and Money

After a 9 month legal battle to get a non-paying tenant out I had to wait 5 more months of unpaid rent for Allianz to tell me my insurance didn't cover theft from the tenant only malicious damage. The tenant had removed the entire kitchen and internal doors so I was unable to rent it, now I have to have it all replaced...read the fine print!!!!!

Price

2.0
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Zoe

Queensland - over 1 year ago

Product name: Home & Contents Insurance

2.5

My customer satisfaction remains neutral..

I'm not really sure about my home & contents insurance, as I've never had to make a claim.. (touch wood) I'm simply rating them on name, and reputation alone.. They're surely not the worst insurer out there, so I'm told. However, I rarely hear from them, (if at all) in regards to customer products, updates or general business.

Price

3.0
Features

2.5
Service

2.0

Craig

Queensland - over 1 year ago

Product name: Home & Contents Insurance

0.5

Allianz insurance is a no go

This insurance company is a no go. They cancelled our home and contents insurance after a year because we have 7 sheep and 7 chickens. They says it because we more than 6 livestock. ?????? We are on 5 acres. What a bunch of monkeys.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Caroline

Western Australia - almost 2 years ago

Product name: Home & Contents Insurance

0.5

No customer loyalty - badly let down, very angry

Consumer beware. Allianz can cancel your home and contents insurance based on ‘intent’ to rent. We recently decided to rent our home for 4 months when travelling around Australia and contacted Allianz to enquire about landlords insurance. As we understood reluctance and inability for insurance companies to provide cover for Airbnb and/or short term holiday rental we emphasised this was our home and had engaged a real estate company to manage the rental of our home. By the end of the phone call which initially was simply to ask if they could provide landlord insurance under these circumstances, Allianz decided that because it was indeed listed online and they don’t provide landlord insurance for under 12 months, they would not only be unable to provide landlord insurance BUT they would also be cancelling our current home and contents insurance. In response to a formal complaint lodged we were reminded by Allianz that they could cancel our insurance (notwithstanding we had been loyal customers for 30+years and had obtained landlord insurance with them previously) by simply advertising it for rent! They did not require a lease agreement to cancel and we were told if we changed our mind about renting it or were still residing in our home after their arbitrary cancellation date we could contact them and request a continuation of our policy. Needless to say we cancelled our policy with Allianz immediately and have obtained insurance through a more flexible (and cheaper) company

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

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Disclaimer

Important information on terms, conditions and sub-limits

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

E

Elizabeth

South Australia - 9 months ago
Product name: Home & Contents Insurance

0.5

Bad service could not recommend them at all.

Claim made due to water coming up to back door when it rained. Building company came showed pics on phone of situation builder took the photos plus personal ones. Had issues getting photos removed plus getting confirmation it was done. Had the rudest customer service person to deal with and her supervisor was not much better. She wouldn't return my calls. They knocked back claim. It was my problem to fix as it was storm water. I had never made a claim for anything and had been with them for 15+ years. I would NOT recommend them to anyone and have gone to a new company.
- Price
  
  0.5
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  0.5
- Trust
  
  0.5
W

Wood

South Australia - 11 months ago
Product name: Contents Insurance

0.5

Cara

I have never put in insurance claim for years and when I did it was promptly rejected. My induction stovetop was cracked and Allianz tried to deny us a replacement one on the cheaper model. Did not negotiate or include delivery or installation costs. Allianz was misleading and deceptive. Poor customer service being put on hold constantly. They did not listen and had all the power to reject my claim. I am in the process of making a formal complaint. I have never been happy with them. The $600 excess is exorbitant and unnecessary. Do not trust Allianz.
- Price
  
  0.5
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  0.5
- Trust
  
  0.5
J

Joshua

Queensland - about 1 year ago

0.5

Waste of Time and Money

After a 9 month legal battle to get a non-paying tenant out I had to wait 5 more months of unpaid rent for Allianz to tell me my insurance didn't cover theft from the tenant only malicious damage. The tenant had removed the entire kitchen and internal doors so I was unable to rent it, now I have to have it all replaced...read the fine print!!!!!
- Price
  
  2.0
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  0.5
- Trust
  
  0.5
Z

Zoe

Queensland - over 1 year ago
Product name: Home & Contents Insurance

2.5

My customer satisfaction remains neutral..

I'm not really sure about my home & contents insurance, as I've never had to make a claim.. (touch wood) I'm simply rating them on name, and reputation alone.. They're surely not the worst insurer out there, so I'm told. However, I rarely hear from them, (if at all) in regards to customer products, updates or general business.
- Price
  
  3.0
- Features
  
  2.5
- Service
  
  2.0
C

Craig

Queensland - over 1 year ago
Product name: Home & Contents Insurance

0.5

Allianz insurance is a no go

This insurance company is a no go. They cancelled our home and contents insurance after a year because we have 7 sheep and 7 chickens. They says it because we more than 6 livestock. ?????? We are on 5 acres. What a bunch of monkeys.
- Price
  
  0.5
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  0.5
- Trust
  
  0.5
C

Caroline

Western Australia - almost 2 years ago
Product name: Home & Contents Insurance

0.5

No customer loyalty - badly let down, very angry

Consumer beware. Allianz can cancel your home and contents insurance based on ‘intent’ to rent. We recently decided to rent our home for 4 months when travelling around Australia and contacted Allianz to enquire about landlords insurance. As we understood reluctance and inability for insurance companies to provide cover for Airbnb and/or short term holiday rental we emphasised this was our home and had engaged a real estate company to manage the rental of our home. By the end of the phone call which initially was simply to ask if they could provide landlord insurance under these circumstances, Allianz decided that because it was indeed listed online and they don’t provide landlord insurance for under 12 months, they would not only be unable to provide landlord insurance BUT they would also be cancelling our current home and contents insurance. In response to a formal complaint lodged we were reminded by Allianz that they could cancel our insurance (notwithstanding we had been loyal customers for 30+years and had obtained landlord insurance with them previously) by simply advertising it for rent! They did not require a lease agreement to cancel and we were told if we changed our mind about renting it or were still residing in our home after their arbitrary cancellation date we could contact them and request a continuation of our policy. Needless to say we cancelled our policy with Allianz immediately and have obtained insurance through a more flexible (and cheaper) company
- Price
  
  0.5
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  0.5
- Trust
  
  0.5

Allianz home insurance

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