RACV are the best insurers. They have great deals, quick responses and quick pay outs. Overall great.
Seamless service and a one stop shop for my personal and business needs.
I only have pros to put forward about RACV's comprehensive car insurance. There customer service is a 10 out of 10 and time on my claim was short. I would definitely recommend this company to family and friends. If you want everything covered in a comprehensive car insurance, RACV is the best place to be.
Great customer service with a fair price.
I really like RACV. My family have all of their car insurance with RACV and it is mainly about the customer service and value for money that we like the most. RACV also have other great benefits like travel insurance and discounts for accommodation. They send out a magazine every so often and it contains some really interesting articles and have great competitions in them as well. They also have roadside assist which is extremely fast and provide friendly and helpful service. Overall, I would highly recommended RACV to anyone.
I liked being able to adjust my excess to lower my premium. Online options could be improved though.
I chose RACV because I could get roadside service anywhere in Victoria. Other car insurance companies didn't offer this in some regional areas.
This insurer is really good, especially for young people who may find it hard to get cheaper insurance for full car comprehensive insurance. Really good customer service, lovely staff, whenever they call or interact there's really good communication. Opportunity to get discounts when you are a member for breakdown assistance. Overall a great insurer, I have nothing bad to criticise.
The car insurance is a reasonable price and the coverage you get with it is good for the price paid. Customer service is very helpful especially roadside assist.
RACV was my insurer. When i drove i only had third party fire and theft as it was my first car so low on funds for extras. Disappointing thing was though a vandal jumped on my roof and bonet, my insurance didnt cover it. My car ended up having to be written off.
I had an accident the day before Xmas. It was my first accident and I happened to back into a BMW. I didn't know how much the bill was going to be or how to claim. When I called my insurer they calmed my nerves and reassured me that it would all be taken care off. It was peace of mind. Eveeything went really smoothly and I got to enjoy Xmas.
Locally based staff have always been helpful to deal with. Claims are assessed promptly. We had an issue with RACV's elected repairer, and RACV were prompt at allowing us our own choice of repairer as an alternative and made the process easy. Pricing seems to be competitive, and multi policy discounts are great.
Excellent customer service, roadside assist was dealt with quickly and the assistant was super friendly and helpful. Easy direct debit payment system which takes the stress out of paying bills online or via post office.
I was with Allianz and they were horrible. RACV may cost a bit more but the customer service and efficiency is worth every cent.
I like the discount and rewards program, good works. I feel they can be a little pricey, but the bundled roadside assistance is nice. Customer Service is ok.
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