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RACV Car insurance customer reviews

Overall rating
7.9/10
Value for money
7.3/10
Policy coverage
7.7/10
Customer service
8.0/10
Claims handling
7.8/10
Trust
8.0/10
Based on 1429 RACV car insurance reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent RACV car insurance customer reviews

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  • RACV Complete Care Car Insurance

    Great car insurance

    Been a really good car insurance I’ve been with RACV for about 9 years and haven’t had a issue with them the rates are somewhat high but think most company are the same

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Less
    Belinda, Victoria, reviewed 5 months ago
  • RACV Complete Care Car Insurance

    Great insurers

    I have been with RACV for about 15 years now, and have always found them amazing to deal with. They provide a multi policy discount as my husband is insured with them too as is our house. Great customer service too. Wouldn't go with anyone else.

    Value for money
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    Customer service
    Claims handling
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    Less
    Joanne, Victoria, reviewed 9 months ago
  • RACV Car Insurance

    RACV Vehicle Insurance well worth a look

    Comprehensive coverage and fair terms and conditions. Good value and competitive premiums and excellent customer service.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Peter, Victoria, reviewed 8 months ago
  • RACV

    Very good customer service

    Good value excellent advice customer service good friendly helpful

    Value for money
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    Customer service
    Claims handling
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    Less
    Liz, Victoria, reviewed 10 months ago
  • RACV

    Superb

    After 34 years of insurance with RACV I wouldn’t even consider another provider. I have had a car and home insurance claim both dealt with promptly and with put inconvenience. Customer Service is 10/10 every time. Issues are dealt with in real time. Thank you please don’t change !!

    Value for money
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    Customer service
    Claims handling
    Trust
    Less
    Leanne, Victoria, reviewed 12 months ago
  • RACV

    Thank you RACV!

    Great multipolicy discounts, exceptional customer service and lots of benefits and perks for just being an RACV member

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Ridnesh, Victoria, reviewed about 1 year ago
  • RACV Car Insurance

    the most reliable insurance

    If you have a car and want to get it covered with a premium cover, you'll get exactly what the insurance is protecting you for. We've had an accident and the insurance covered everything and in no time, it is so worth taking it !

    Value for money
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    Customer service
    Claims handling
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    Less
    Claire, Victoria, reviewed about 1 year ago
  • RACV

    A reputable and fairly priced insurer

    Great coverage and options with the ability to change excess which adjusts the premium. Loyalty and multiple policy discounts along with a reputable insurer. Price has been fair for the amount of cover provided.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Henry, Victoria, reviewed about 1 year ago
  • RACV

    Good

    Very good but rates bit high

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Dinesh, Victoria, reviewed about 1 year ago
  • RACV

    Trusted insurance provider

    The rate is competitive, you get further discount if you hold multiple insurances such as home and contents which feels like they reward loyalty. Beware of what your policy covers, such as windscreens, unfortunately you have to pay extra annually to cover that.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Lauren, Victoria, reviewed over 1 year ago
  • RACV Car Insurance

    They were cheap and you get discounts

    They were cheap and you get discounts for other insurance

    Value for money
    Trust
    Less
    Andrew, Victoria, reviewed over 1 year ago
  • RACV Car Insurance

    Good value!

    I've been with RACV since I was 18. I have always had such good customer service from them, any questions or issues, the customer service reps are always ready to answer my questions. They are good value for car insurance!

    Value for money
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    Customer service
    Claims handling
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    Less
    Emily, Victoria, reviewed almost 2 years ago
  • RACV

    Give good discounts on initial policy cost.

    RACV are trying to get you to do more online rather than face to face. I have found them reasonably priced for the initial policy especially when they give discounts for multiple policies and time with them but expensive if an inexperienced driver has an accident and lacks approved repairers in some areas.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Karen, Victoria, reviewed almost 2 years ago
  • RACV

    Good customer service

    I shop around on a regular basis for car insurance and when i bought my new car 18mths ago, i did research and these guys came in at the lowest and competitive policy for me. i found that whether i used them online or phoned them they were easy to deal with.. at least i was talking to someone in the same country.

    Value for money
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    Customer service
    Claims handling
    Trust
    Less
    Adrienne, Victoria, reviewed almost 2 years ago
  • RACV

    Reliable

    Feel protected and confident with RACV, they are one of the leading insurance companies within my country and I have peace of mind knowing that I would be looked after in the instance of an emergency or where a claim needs to be lodged.

    Value for money
    Policy coverage
    Trust
    Less
    Courtenay, Victoria, reviewed almost 2 years ago
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