RACV car insurance reviews

RACV
RACV's overall rating for car insurance

(as rated by the Mozo community)

7.9

based on 514 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from RACV

Recent RACV car insurance reviews

RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Amazing

Absolutely fantastic, would recommend them to anyone as I have had a lot of trouble in the past year and they have done an absolutely amazing job.
Full review

Absolutely fantastic, would recommend them to anyone as I have had a lot of trouble in the past year and they have done an absolutely amazing job.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Janelle (VIC), reviewed 3 days ago

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RACV

RACV car insurance review

Overall rating   10 / 10

Instant Service

They are competitive and competent
Full review

They are competitive and competent

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Norma (VIC), reviewed 24 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good premiums ok customer services

They're pretty reliable
Full review

They're pretty reliable

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Clay (VIC), reviewed 24 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent value and friendly to deal with

Friendly and helpful on the phone. Information and help given when a claim is made. Excellent from the first call until the claim is finished and they follow to make sure you are happy.
Full review

Friendly and helpful on the phone. Information and help given when a claim is made. Excellent from the first call until the claim is finished and they follow to make sure you are happy.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Linda (VIC), reviewed 24 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

lnsurer

Happy with my products with the company
Full review

Happy with my products with the company

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Karen (VIC), reviewed 24 days ago

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RACV

RACV car insurance review

Overall rating   8 / 10

Would recommend to others.

Very pleased with RACV staff and service provided
Full review

Very pleased with RACV staff and service provided

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Carol (VIC), reviewed 24 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

great benefits for long term members

Multi policy discounts, every year I am a member give me more benefits.
Full review

Multi policy discounts, every year I am a member give me more benefits.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Carolyn (VIC), reviewed 24 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Trustworthy Insurer that will process a claim.

RACV have looked after my car insurance needs for 40 years and I have not had any issues with them. Highly recommended, even if slightly dearer than some others.
Full review

RACV have looked after my car insurance needs for 40 years and I have not had any issues with them. Highly recommended, even if slightly dearer than some others.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Ron (VIC), reviewed about 1 month ago

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RACV

RACV car insurance review

Overall rating   9 / 10

Would recommend for anyone on a budget!

They are friendly to deal with, great prices too!
Full review

They are friendly to deal with, great prices too!

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Claudia (VIC), reviewed about 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and price.

I have had at least 2 claims, which were handled easily.
Full review

I have had at least 2 claims, which were handled easily.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kaba (VIC), reviewed about 2 months ago

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RACV

RACV car insurance review

Overall rating   10 / 10

great customer service

I like RACV for its fantastic service
Full review

I like RACV for its fantastic service

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Iunisi (VIC), reviewed about 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

RACV look after you

RACV have been great to deal with the very few times we have had a claim over a 25 year period.
Full review

RACV have been great to deal with the very few times we have had a claim over a 25 year period.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lynlee (VIC), reviewed about 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Highly recommend

Excellent service
Full review

Excellent service

    Value for money   6 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Julia (VIC), reviewed about 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums, multi policy discounts.

So far there have been no cons, but I haven't yet put in a claim as yet so it's a little hard to tell. But, so far they have been very helpful, much cheaper than the opposition for the same premium and I also receive a multi policy discount as I...
Full review

So far there have been no cons, but I haven't yet put in a claim as yet so it's a little hard to tell. But, so far they have been very helpful, much cheaper than the opposition for the same premium and I also receive a multi policy discount as I have my home insurance with them as well.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Linda (VIC), reviewed about 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Good customer service.

The customer service is good, but the premiums and the access fees are expensive.
Full review

The customer service is good, but the premiums and the access fees are expensive.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Huaqing (VIC), reviewed 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good product

Been with them for 4 months. It was a lot cheaper than my old provider and the coverage is better.
Full review

Been with them for 4 months. It was a lot cheaper than my old provider and the coverage is better.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Michael (VIC), reviewed 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good Price and Excess.

I like RACV because they have a good price per year and a good excess being under 25, one thing to look out for when choosing your insurer is price per year and excess including exceptions like being under 25, or not having a full license.
Full review

I like RACV because they have a good price per year and a good excess being under 25, one thing to look out for when choosing your insurer is price per year and excess including exceptions like being under 25, or not having a full license.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Shaun (VIC), reviewed 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Helpful and pleasant.

Prompt and helpful service.
Full review

Prompt and helpful service.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Siew (VIC), reviewed 2 months ago

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RACV

RACV car insurance review

Overall rating   8 / 10

Experienced and rewarding to loyal customers.

May not always be the cheapest upfront but rewards loyalty from long term customers and is experienced in customer service which really shows
Full review

May not always be the cheapest upfront but rewards loyalty from long term customers and is experienced in customer service which really shows

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Catherine (VIC), reviewed 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good enough

They're not bad.
Full review

They're not bad.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   7 / 10

    Trust   6 / 10

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Derek (VIC), reviewed 2 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good service

Happy with service at current time , no issues.
Full review

Happy with service at current time , no issues.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Jean (VIC), reviewed 3 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Expensive

Expensive.
Full review

Expensive.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   2 / 10

    Claims handling   2 / 10

    Trust   2 / 10

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Ngoc (VIC), reviewed 3 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

As a 4x4 sporty type & over the last 10years RACV have not let me down. And in that 10 years I have had my 4x4 on the back of their truck 5 times, latest being broken down in Adelaide in March this year,to which they supplied me with a rental &...
Full review

As a 4x4 sporty type & over the last 10years RACV have not let me down. And in that 10 years I have had my 4x4 on the back of their truck 5 times, latest being broken down in Adelaide in March this year,to which they supplied me with a rental & trucked my Jeep back to Melbourne.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Taka (VIC), reviewed 3 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service when making claims

Smooth sailing when making claims.
Full review

Smooth sailing when making claims.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cindy (VIC), reviewed 3 months ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Very competitive premiums and excellent service

Very easy to deal with.
Full review

Very easy to deal with.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Maurice (VIC), reviewed 3 months ago

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