RACV car insurance reviews

RACV may not be the cheapest but you get what you pay for. I've never had any issues when it's come to claim and that's been 3 times over the past 15 years!

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   8 / 10

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You can trust that coverage is provided and roadside assistance is really handy. It's probably because it's a bigger name that there is more trust, too. Not cheap for under 25, but not exactly a rip off, either.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   9 / 10

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I have been with RACV for more than 10 years. They offer great product bundling discounts.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

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RACV insurance is trustworthy and reliable. Staff are extremely helpful, polite and compassionate. Claims are sorted promptly and hassle free.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very helpful in-store, online and over the phone. Claiming is straightforward and pleasant.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   6 / 10

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When I have had to make calls to RACV, there is never an issue with the information that is required. I had to call to change address information and the lady was just so easy to talk to, and made sure that I had changed all of the information that was required. Awesome experience.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   8 / 10

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Good all round job and I don't find that of very many.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   7 / 10

Trust   8 / 10

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Handling of claim was effortless, and they replaced new for old as promised.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   10 / 10

Trust   10 / 10

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I am happy with the product and service however I am unsure about the amount I pay. I recently retired and the km I do per annum is now reduced. Interested in looking around

Value for money   5 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   6 / 10

Trust   6 / 10

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I have been a life member with RACV and I would not switch.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have to go to a really high excess to get a decent Premium.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   5 / 10

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They do not communicate a lot about offers.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   6 / 10

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I think RACV should be cheaper.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   6 / 10

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Could get a cheaper rate with a broader search.

Value for money   1 / 10

Policy coverage   10 / 10

Customer service   2 / 10

Claims handling   9 / 10

Trust   9 / 10

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Love racv, excellent rates and options

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great!!!

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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They are great.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

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Excellent service

Value for money   6 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   10 / 10

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friendly and helpful service with enquiries

Value for money   8 / 10

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for all the above 10 answers excellent agency in Shepparton we deal with

Value for money   10 / 10

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generally satisfied with racv

Value for money   7 / 10

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They were really helpful when I had to make a claim last year.

Value for money   8 / 10

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Handled claim terribly.

Value for money   0 / 10

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RACV are very good. I've been with them now for over 25 years.

Value for money   8 / 10

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Never had a problem.

Value for money   5 / 10

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