RACV home insurance

4.0
Based on 196 RACV home insurance product reviews.
Fact Checked
Last updated

Founded in 1903, the Royal Automobile Club of Victoria (RACV) is a well-established Victorian institution, offering everything from roadside assistance to various insurances, travel services and more. RACV has a deep commitment to its members, with home insurance designed to protect your property while also providing exclusive perks. As an RACV member, you’ll get access to discounts and deals on shopping, events and more, bringing added value beyond your insurance coverage.

RACV’s longstanding presence in Victoria and its focus on member benefits make it a trusted choice for homeowners, renters and landlords looking for dependable insurance from a trusted institution.

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RACV Home and Contents Insurance Review

Home Insurance

Fire
Yes
Theft or burglary
Yes
Storm
Yes
Flood
Yes
Link not supplied
  • Access to RACV membership benefits, including exclusive discounts and deals

  • Flexible basic excess options, including a $0 excess option for members aged 50 and over

  • Multi-policy discounts (ie, car + home) and loyalty discounts for long-term members

  • Only available in Victoria

  • No underinsurance option, which could leave a gap if rebuilding costs exceed coverage

  • Cash cover is capped at $200, which is on the low side

Our verdict

RACV’s Home and Contents Insurance is a solid, straightforward policy that works well for everyday Victorians, offering reliable coverage for essentials like fire, theft and storm damage. Besides the cool membership perks, the policy itself doesn’t particularly stand out in many areas, with coverage amounts for most contents right around the average. 

While it does include landscaping cover (something not all policies offer) and has a slightly above-average cap of $2,500 for electronic files, it lacks an underinsurance option, and other limits are generally standard.

It’s interesting to note that RACV automatically covers high-value items like jewellery, artwork, and collections up to $2,500 each—quite a bit lower than a few other policies. You have the option to increase this if needed, though it’ll usually involve a bit more paperwork, like itemising each piece and showing proof of ownership. Perhaps this setup signals that RACV’s policy is, after all, really built with the everyday Victorian in mind.

All in all, RACV Home Insurance is a dependable option for Victorian homeowners who want straightforward protection with added value from RACV Membership, including discounts across 3,000+ partners, savings at RACV Resorts, and special offers on travel and shopping.

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Important information on terms, conditions and sub-limits.
Last updated 22 November 2024 Important disclosures

RACV home insurance

  • Home Insurance

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Home Insurance

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Home Insurance

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details

Get the latest news and product updates.

RACV home insurance ratings

Overall customer rating for RACV home insurance

4.0
Based on 196 product reviews.

Customer reviews

Important disclosures

RACV Home Insurance FAQs

Does RACV offer landlord insurance?

Yes, RACV offers standalone landlord insurance with coverage for tenant default, tenant damage, replacement locks and a variety of other landlord-specific concerns. 

Is there a cooling-off period for RACV Home Insurance?

Yes, RACV provides a 21-day cooling-off period for all policies. If you decide to cancel your policy within this period (and you haven’t made a claim), you’ll receive a full refund of any premiums paid.

What is the excess on an RACV Home Insurance policy?

RACV offers a flexible excess range from $100 to $5,000, and members aged 50 and over can select a $0 excess. Choosing a higher excess can help reduce your premium and vice versa.

Is RACV Home Insurance available outside of Victoria?

No, RACV Home Insurance is only available to residents of Victoria. If you live outside of Victoria, you’ll need to consider other providers for your home insurance needs.

How do I make a claim with RACV Home Insurance?

You can make a claim by visiting the RACV Insurance claims portal or by calling their claims support line at 13 RACV (13 72 28). Be prepared with incident details, supporting documents, and photos for a smoother claims process.

RACV products

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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