Slow reaction to illegal payments from your account. In one instance disregarded an illegal payment from my account after being notified.
Reliable bank with competitive rates. Great awareness on scam protection and secure online activity.
I have had one the customer service/lending people contact me asking me to come in to the branch to see if the variable rate could be reviewed in order to be decreased! Wow!
The amount of times we had to verify another signature even though my partner and I signed infront of a bank clerk was quite alot of times. Also the set up on the app is nice and very easy to access, that being said there is still a bit of work to be done to improve of features to keep it modern and current.
I just needed a home loan at the time and they were the Only ones that would do it
I'm very happy with my banking needs with Westpac they give me flexibility with my payments and are always understanding with my needs.
Westpac is like all the banks there in it for profit And don’t forget it your getting a good deal make sure you keep looking at your statments
Easy to sign up but they have no intention on initiative to tell you when interest rates go up.
I have banked with all the major banks and a few smaller and by far Westpac is the best
I like Westpac Bank because it offered me cashback of $2000 when I switched my home loan from ANZ Bank to it. Home loan borrowers should be aware of Westpac’s promotions from time to time to take advantage accordingly. However one should be aware of there is no ATM in Northbridge NSW 2063. If you want to withdraw small amount of cash, you have to go to Woolly to cash out or local post office.
They were super helpful setting up our mortgage when buying a first home, they also offer to take maternity leave on your loan. Although it’s not advertised, it is an option. So when my partner was on maternity leave we only had to make half of our monthly repayments for the full term she was on maternity leave. This was extremely helpful and I would recommend this to anyone who plans on having children in the future.
Great service
Excellent customer service and well explained details on telephone, unfortunately in branch assistance is rushed & not very helpful . End.
I am happy with Westpac customer service and products
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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