RACV Home & Contents Insurance
RACV Home & Contents Insurance
Mozo Review RACV Home & Contents Insurance Review
Last updated: 10 May 2019.
What's hot:
Multi-policy discount, loyalty discount and no claims discount on offer
New-for-old cover on your belongings
What's not:
No underinsurance protection
Mozo snapshot:
If you need an insurance policy to keep your valuables safe, then why not choose an award winner? The RACV Contents Insurance policy bagged a coveted Mozo Experts Choice Award for Exceptional Value this year, and it’s easy to see why. With this policy in your pocket, your belongings are covered in the event of fire, flood, storms, burglary and heaps more. Plus, there are a bunch of discounts on offer if you buy multiple policies or haven’t made any claims. What’s not to like?
Key features:
With a Contents Insurance policy from RACV, you’ll get your choice of excess starting from $100, a 24/7 claims service and new-for-old cover on your belongings, which means if you make a successful claim for one of your items, you’ll get a brand new one.
There are also plenty of discounts on offer to help you keep premium costs down, including a No Claim Bonus, Multi-Policy discount and the Years of Membership Benefit, which is tied to how long you’ve been insured with RACV.
A tonne of events are covered by your RACV insurance, including natural disasters like fire, flood and storms (including lightning and storm surges) as well as things like burglary, vandalism or accidental glass breakage. If you need cover for accidental damage - in case you knock your new Macbook off the kitchen table - you can add that as an optional extra.
This policy protects the contents of your home, which includes personal belongings and a number of household fixtures, such as:
Furniture
Rugs and carpets
Large appliances like fridges and washing machines
Clothes, shoes and linens
Power tools and gardening equipment
You can also add extra cover for particularly valuable items or things you routinely carry outside your home with you (for example, an expensive engagement ring.) It’s up to you to make sure you have enough coverage for your items, since there’s no underinsurance protection with this product.
On the flip side, there are some exclusions you should take note of. For example, your trees, plants and shrubs aren’t covered, and neither is the cost to replace any stolen credit cards. Events you aren’t covered for include normal ocean movements (like king tides or erosion) or damage caused by tree roots.
This isn’t an exhaustive list of inclusions and exclusions, so you should be sure to read your PDS carefully so you know what you are and aren’t covered for.
Who it's good for:
RACV Contents Insurance is a Mozo Experts Choice winner and offers pretty comprehensive coverage, while being wallet-friendly - so we think it’s a good choice for just about any Victorian.
Having said that, a Contents Insurance policy is designed to cover your belongings in particular, which means there’s no cover for the structure of your home. So it might be more suited to renters, while homeowners might look for a home and contents policy instead.
Any catches?
One thing to be aware of is that certain items like artwork, jewellery or collectables aren’t covered by your contents insurance if they’re being kept in storage.
Something else to remember is that if you leave your home unoccupied for more than 60 days, your cover will stop. This is pretty standard for contents insurance policies, but still something to keep in mind if you’re planning extended time away.
Details
Rates and fees information correct as at 18 June 2019. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.Policy and service features
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60
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$100
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10% multi-policy discount, 8% combined policy discount, loyalty discount, no claim discount
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Up to 90 days, up to 20% of sum insured
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Up to 20% of sum insured
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Up to $20,000,000
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Events
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Optional extra
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Optional extra
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Buildings
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Up to $1,000
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Up to sum insured
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Up to sum insured
Contents
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Up to $200
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Up to $1,000
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Up to $2,500
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Software only, reasonable cost
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Optional extra
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Up to $2,500 per item
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Up to $2,500
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Replacement cost
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Up to $2,000
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Other cover
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Up to $10,000 for funeral
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Reasonable cost
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Up to 12 months
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Up to 12 months
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Up to 14 days
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Customer Reviews
How are RACV home insurance rated by the Mozo community?
Latest reviews of RACV Home & Contents Insurance
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Overall7/10
Established, reliable insurer
Well established, reliable institution with a long history of decent service. Seem to be honest...
Read full review
Well established, reliable institution with a long history of decent service. Seem to be honest operators with a good reputation. A bit more costly than some, but are not "fly by nights". Customer service has been good.
Value for money6/10Policy coverage7/10Customer service8/10Claims handling8/10Trust8/10Less
Lynette | Victoria
reviewed 10 months ago
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Overall10/10
Highly recommended
Easy choice to make. They have been nothing but helpful to us.
Read full review
Easy choice to make. They have been nothing but helpful to us.
Value for money10/10Policy coverage-Customer service-Claims handling-Trust-Less
Tynan | Victoria
reviewed almost 2 years ago
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Overall9/10
Easy to understand policy
Totally happy with the policy since I signed up to it a few years ago
Read full review
Totally happy with the policy since I signed up to it a few years ago
Value for money9/10Policy coverage-Customer service-Claims handling-Trust-Less
Owain | Victoria
reviewed almost 2 years ago
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Overall10/10
Peace of mind from trusted company
The bonuses and discounts are attractive.
Read full review
The bonuses and discounts are attractive.
Value for money9/10Policy coverage-Customer service-Claims handling-Trust-Less
Ned | Victoria
reviewed about 2 years ago
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Overall10/10
Never made a claim and satisfied for now
Never had a claim
Read full review
Never had a claim
Value for money8/10Policy coverage-Customer service-Claims handling-Trust-Less
Sharyn | Victoria
reviewed about 2 years ago
