If you need an insurance policy to keep your home and valuables safe, then check out what RACV's got to offer. With this policy in your pocket, your home and belongings are covered in the event of fire, flood, storms, burglary and heaps more. There are also a bunch of discounts on offer if you buy multiple policies or haven’t made any claims. What's more, it picked up a win in the Exceptional Value Home & Contents Insurance category in the 2021 Mozo Experts Choice Awards.
With a Home & Contents Insurance policy from RACV, you’ll get your choice of excess starting from $100 to $5,000, a 24/7 claims service and new-for-old cover on your belongings, which means if you make a successful claim for one of your items, you’ll get a brand new one of comparable value.
There are also plenty of discounts on offer to help you keep premium costs down, including RACV's No Claim Bonus (up to 25%), Multi-Policy discount (10%) and the Years of Membership Benefit (up to 20%), which is tied to how long you’ve been insured with RACV.
A tonne of events are covered by your RACV insurance, including natural disasters like fire, flood and storms (including lightning and storm surges) as well as things like burglary, vandalism or accidental glass breakage. If you need cover for accidental damage – in case you knock your new Macbook off the kitchen table – you can add that as an optional extra.
Along with the structure of your home, this policy protects what's inside, including personal belongings and a number of household fixtures, such as: furniture, rugs and carpets, large appliances like fridges and washing machines, clothes, shoes and linens, power tools and gardening equipment. Make sure you check your product disclosure statement (PDS) for any limits on specific items.
When it comes to your property, you'll be covered for rebuilding costs and removal of debris after an insured event.
You can also add extra cover for particularly valuable items or things you routinely carry outside your home with you (for example, an expensive engagement ring.) It’s up to you to make sure you have enough coverage for your items, since there’s no underinsurance protection with this product.
On the flip side, there are some exclusions you should take note of. For example, your trees, plants and shrubs aren’t covered. Events you aren’t covered for include normal ocean movements (like king tides or erosion) or damage caused by tree roots.
This isn’t an exhaustive list of inclusions and exclusions, so you should be sure to read your PDS carefully so you know what you are and aren’t covered for.
RACV Home & Contents Insurance offers pretty comprehensive coverage, while being wallet-friendly – so we think it’s a good choice for just about any Victorian.
One thing to be aware of is that certain items like artwork, jewellery or collectables aren’t covered by your contents insurance if they’re being kept in storage.
Something else to remember is that if you leave your home unoccupied for more than 60 days, your cover will stop. This is pretty standard for contents insurance policies, but still something to keep in mind if you’re planning extended time away.
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60 |
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No |
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Yes |
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$100 |
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true |
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no |
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10% multi-policy discount, 8% combined policy discount, loyalty discount, no claim discount |
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Yes |
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Optional Extra, up to $10,000 per item |
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Up to 20% of sum insured |
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Up to $20,000,000 |
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n/a |
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n/a |
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Optional Extra |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Optional Extra, up to 15 years old |
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No |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Yes |
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Up to $1,000 |
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Yes |
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Yes |
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Up to $200 |
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Up to $1,000 |
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Up to $2,500 |
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Yes |
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Yes |
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Yes |
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Yes |
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Up to $2,500 in total, optional extra to increase maximum |
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Up to $2,500 in total |
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No |
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Yes |
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No |
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Yes |
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Up to $2,000 |
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No |
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Yes |
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Up to $10,000 for funeral |
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No |
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Yes |
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Up to 12 months |
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Up to 12 months |
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No |
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Yes |
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Yes |
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No |
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Up to 14 days, contents only |
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Yes |
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
I had to make a claim for my house and car at Xmas 2017. My house burnt down, and the car was a write off. They were fantastic every step of the way, with regular calls. They are more expensive than most others with their premiums, but worth it totally. The car was paid out in a week, which enabled the family to get out and about, fantastic.
Read full reviewI had to make a claim for my house and car at Xmas 2017. My house burnt down, and the car was a write off. They were fantastic every step of the way, with regular calls. They are more expensive than most others with their premiums, but worth it totally. The car was paid out in a week, which enabled the family to get out and about, fantastic.
I had to fight they for a claim for over 6.5 months on a claim. I had to threaten them with legal and media coverage before they paid or replace my items. I live in a high crime region and I have been broken into a number of times. They kept on asking for evidence and even sent a private investigator to investigate me. The thing is I was overseas during the time I was broken into. I am waiting for three years without a claim before I change companies.
Read full reviewI had to fight they for a claim for over 6.5 months on a claim. I had to threaten them with legal and media coverage before they paid or replace my items. I live in a high crime region and I have been broken into a number of times. They kept on asking for evidence and even sent a private investigator to investigate me. The thing is I was overseas during the time I was broken into. I am waiting for three years without a claim before I change companies.
Price is quite high and automatic roll-over of insurance failed causing a period of not being insured. Customer service always proactive, understandable and helpful. Haven't needed to make a claim so cannot comment without experience.
Read full reviewPrice is quite high and automatic roll-over of insurance failed causing a period of not being insured. Customer service always proactive, understandable and helpful. Haven't needed to make a claim so cannot comment without experience.
We have been with the company for over 20 years and have never had a problem with any claims that were made. They found us temporary accommodation when we couldn’t stay in our house because of a tree falling down on the power lines. They were extremely helpful. I would highly recommend them.
Read full reviewWe have been with the company for over 20 years and have never had a problem with any claims that were made. They found us temporary accommodation when we couldn’t stay in our house because of a tree falling down on the power lines. They were extremely helpful. I would highly recommend them.
East to get covered and their website is easy to use. But I've never claimed before.
Read full reviewEast to get covered and their website is easy to use. But I've never claimed before.