Budget Direct car insurance reviews

Budget Direct
Budget Direct's overall rating for car insurance

(as rated by the Mozo community)

7.6 / 10

based on 958 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Featured car insurance from Budget Direct

Recent Budget Direct car insurance reviews

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive premiums

Good price. Seemingly cover what I required.

Full review

Good price. Seemingly cover what I required.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Trust   8 / 10

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Phillip, Queensland, reviewed 8 months ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good value for money policy.

Good service and good fees. Good coverage. Helpful staff.

Full review

Good service and good fees. Good coverage. Helpful staff.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Merv, Queensland, reviewed 9 months ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Satisfied

Totally satisfied

Full review

Totally satisfied

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Estelle, New South Wales, reviewed 10 months ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great just a phone call

Great Rates and no stress

Full review

Great Rates and no stress

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   6 / 10

    Trust   10 / 10

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Sue, New South Wales, reviewed 10 months ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great car insurer

Really easy to get a quote, .was the cheapest for me and really easy and streamlined to organise coverage!

Full review

Really easy to get a quote, .was the cheapest for me and really easy and streamlined to organise coverage!

    Value for money   10 / 10

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Samantha, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very competitive price

Very easy process to sign up, friendly and helpful staff.

Full review

Very easy process to sign up, friendly and helpful staff.

    Value for money   10 / 10

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Barbara, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Best premium price and customer service

Quick and easy to deal with, and their products are very affordable in comparison to what we had before.

Full review

Quick and easy to deal with, and their products are very affordable in comparison to what we had before.

    Value for money   9 / 10

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Darelle, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Pleasantly relieved with the process

I recently made a claim and my car was fixed at a time suited to me. They rang me prior to paying the repairer to make sure I was satisfied.

Full review

I recently made a claim and my car was fixed at a time suited to me. They rang me prior to paying the repairer to make sure I was satisfied.

    Value for money   9 / 10

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Karen, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   1 / 10

Not much choice

They did not offer me a choice in my repairer. My car was involved in two accidents whilst I was insured with them and both times they were sent to a smash repairer who did not competently or satisfactorily repair the damage.

Full review

They did not offer me a choice in my repairer. My car was involved in two accidents whilst I was insured with them and both times they were sent to a smash repairer who did not competently or satisfactorily repair the damage.

    Value for money   6 / 10

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Tegan, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Would never recommend

Terrible service when making a claim

Full review

Terrible service when making a claim

    Value for money   0 / 10

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Jennifer, South Australia, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   10 / 10

Dedicated, competitive and top of their game

Apart from some incorrect direct debit dates, the company has been reliable, friendly, approachable and help out with any enquiry including financial hardship with great care and professionalism. I'd highly recommend them for their pricing and...

Full review

Apart from some incorrect direct debit dates, the company has been reliable, friendly, approachable and help out with any enquiry including financial hardship with great care and professionalism. I'd highly recommend them for their pricing and explanation of their services.

    Value for money   10 / 10

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Luke, South Australia, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums

Competitive pricing for a no frills product

Full review

Competitive pricing for a no frills product

    Value for money   10 / 10

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Maresha, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   10 / 10

Good basic provider

Quick set up, good for basics. Clear in what is covered.

Full review

Quick set up, good for basics. Clear in what is covered.

    Value for money   6 / 10

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Rachael, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service

Very competitive prices as they're usually the most low cost offer the best value service.

Full review

Very competitive prices as they're usually the most low cost offer the best value service.

    Value for money   8 / 10

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Harry, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Value for money

Great premium for the level of cover.

Full review

Great premium for the level of cover.

    Value for money   10 / 10

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Jennifer, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   8 / 10

Reliable service

Reliable, 24hours claims service

Full review

Reliable, 24hours claims service

    Value for money   8 / 10

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Ashley, Victoria, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   10 / 10

Great customer service

Very helpful and very friendly service. Online services is very complicated when it works

Full review

Very helpful and very friendly service. Online services is very complicated when it works

    Value for money   7 / 10

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Jason, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Reasonable prices and services

I'm quite satisfied with this company, so far I've had no problems.

Full review

I'm quite satisfied with this company, so far I've had no problems.

    Value for money   8 / 10

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Zlata, Victoria, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service with friendly staff

I have been with Budget Direct for many years and my life-time credit rating means I never have to think about changing to another company.

Full review

I have been with Budget Direct for many years and my life-time credit rating means I never have to think about changing to another company.

    Value for money   9 / 10

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Cheryl, Western Australia, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   7 / 10

Reasonable premiums and excellent phone service

Interaction by phone and quality of service is notably excellent.

Full review

Interaction by phone and quality of service is notably excellent.

    Value for money   7 / 10

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John, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   8 / 10

Easy online portal, very competitive premiums

My experience with Budget Direct to date has been great. I have found them to be the most economic after a number of comparisons. I haven't had the need to make a claim to date, but I find the web interface very straight forward and easy to use....

Full review

My experience with Budget Direct to date has been great. I have found them to be the most economic after a number of comparisons. I haven't had the need to make a claim to date, but I find the web interface very straight forward and easy to use. Quotes were efficient and very competitive when I first enquired.

    Value for money   10 / 10

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Stephen, Western Australia, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great choice for anyone to sign up

The service I received was quite frankly excellent. Nothing was to hard and I was treated with great respect. No complaints whatsoever.

Full review

The service I received was quite frankly excellent. Nothing was to hard and I was treated with great respect. No complaints whatsoever.

    Value for money   7 / 10

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Kassandra, New South Wales, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Competitive

Competitive

Full review

Competitive

    Value for money   9 / 10

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Jennifer, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive premiums

Easy to understand . Good website

Full review

Easy to understand . Good website

    Value for money   8 / 10

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Shelley, Queensland, reviewed over 1 year ago

Budget Direct

Budget Direct car insurance review

Overall rating   8 / 10

Good value for money

I am happy with my dealings with Budget Direct.

Full review

I am happy with my dealings with Budget Direct.

    Value for money   9 / 10

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Peter, Queensland, reviewed over 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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