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NAB Home loan reviews

Overall rating
6.7/10
Price
6.6/10
Features
6.4/10
Customer service
6.6/10
Convenience
7.3/10
Trust
6.6/10
Based on 2887 reviews as rated by the Mozo community.

Recent NAB home loan reviews

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  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest, LVR<80%) review

    Overall rating   9 / 10
    Helpful and caring.

    They went out of their way to help us with a home loan.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Deborah, New South Wales, reviewed 3 days ago
  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest, LVR<80%) review

    Overall rating   10 / 10
    Reliable.

    The bank is great - easy to work with and convenient home loan rates.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Melissa, Western Australia, reviewed 3 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Choice Package) review

    Overall rating   9 / 10
    Great major bank, expect nothing less.

    NAB is a major bank which is supported by the government. You can't go wrong with NAB.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Dylan, New South Wales, reviewed 3 days ago
  • NAB Home Loan review

    Overall rating   8 / 10
    Excellent customer service

    Customer service has been wonderful all throughout the bank, personal and business banking. Especially in times of hardship.

    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Leiane, New South Wales, reviewed 7 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Fixed, Choice Package) review

    Overall rating   4 / 10
    Poor support in times of crisis

    Not much support available when you need it. For a choice package there really wasnt any great bonus that came with it.

    Price
    7 / 10
    Features
    3 / 10
    Customer service
    2 / 10
    Convenience
    6 / 10
    Trust
    3 / 10
    Less
    Mel, Victoria, reviewed 10 days ago
  • NAB Home Loan review

    Overall rating   7 / 10
    Would recommend NAB.

    Dealt with one bank manager, quick reply to emails or phone messages, treated like a person.

    Price
    7 / 10
    Features
    5 / 10
    Customer service
    7 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Jeanne, Western Australia, reviewed 12 days ago
  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest, LVR<80%) review

    Overall rating   5 / 10
    May be better option out there.

    Don't inform you when interest rates drop. I haven't heard from them in 5 years to check in or see if I was ok with everything unless I have a question.

    Price
    4 / 10
    Features
    4 / 10
    Customer service
    7 / 10
    Convenience
    4 / 10
    Trust
    4 / 10
    Less
    Toni, Queensland, reviewed 15 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) review

    Overall rating   1 / 10
    Terrible Customer service and don't solve issues

    They mislead their customer with wrong information through their customer service and traps you into corners which doesnt give you any option. Only the bank benefits. Contacting customer service takes about 1 to 2 hours on hold till you get some to talk too. The worst Bank to deal with.

    Price
    2 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    6 / 10
    Trust
    1 / 10
    Less
    John, South Australia, reviewed 21 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Choice Package) review

    Overall rating   7 / 10
    Good customer service

    Good customer service. Access to a local branch. Assistance when negotiating new packages.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    8 / 10
    Convenience
    10 / 10
    Trust
    7 / 10
    Less
    Bree, New South Wales, reviewed 21 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Fixed, Choice Package) review

    Overall rating   8 / 10
    Satisfied NAB customer

    Have banked with NAB for years and some other bank but have always stayed with NAB.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Tim, Western Australia, reviewed 30 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Choice Package) review

    Overall rating   9 / 10
    I’m a NABvocate

    I’ve never had any issues with my home loan. The bankers I’ve spoken to previously, engage in an in depth conversation and are interested in my future goals. When the RBA announced reductions on home loan interest rates, my NAB rate automatically reduced too.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Sam, Victoria, reviewed 30 days ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Fixed, Choice Package) review

    Overall rating   9 / 10
    Good service.

    We received first home owners rate and when the rate dropped they matched the rate that our friend received from another bank which was good. The process of signing up was fairly easy.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Vanessa, Victoria, reviewed about 1 month ago
  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest) (Choice Package) review

    Overall rating   7 / 10
    Great home loan options and incentives.

    Pros: they offer a range of great fixed and variable rates. Cons: focus needs to be a little more on customers and returning calls, emails more efficiently.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    10 / 10
    Trust
    7 / 10
    Less
    Yasmin, Victoria, reviewed about 1 month ago
  • NAB Home Loan review

    Overall rating   3 / 10
    Choose another bank!

    Always seem to find hidden extras on my statement.

    Price
    3 / 10
    Features
    3 / 10
    Customer service
    3 / 10
    Convenience
    4 / 10
    Trust
    4 / 10
    Less
    Justine, South Australia, reviewed about 1 month ago
  • NAB Home Loan review

    Overall rating   10 / 10
    Fantastic

    Amazing customer service from our local branch manager!

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Grant, New South Wales, reviewed about 2 months ago
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    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan 80

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    • Fixed Rate Home Loan

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    • Celebrate Variable Home Loan

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    • UHomeLoan - Discount Offer

      interest rate
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      comparison rate
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    • Back to Basics Special

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      2.68% p.a. variable
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    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 537 home loans in the Mozo comparison engine.

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