NAB home loan reviews

NAB backed me with a home loan when I needed it the most. CBA, who I had a term deposit with, refused to approve me.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Their product is fine, pretty basic. They don't review rates regularly. When interest rates do down they do not notify you of your new minimum repayment if you wish to reduce repayments.

Price   3 / 10

Features   0 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   6 / 10

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Fantastic service and account manager.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love NAB. It is the best bank ever.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great rates!

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Not at all happy with NAB as we had to sell our investment property, due to lack of work for a couple of months and not being able to keep up with the repayments, even though we had always paid 10-20 percent above the necessary amount. They did not give us long at all before they took the situation to court.

Price   2 / 10

Features   2 / 10

Customer service   3 / 10

Convenience   4 / 10

Trust   1 / 10

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NAB really disappointed us - my husband is self-employed and was out of work at the beginning of this year. NAB took our investment property from us!

Price   4 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   6 / 10

Trust   3 / 10

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I would prefer it if it could be linked to my velocity.

Price   5 / 10

Features   1 / 10

Customer service   4 / 10

Convenience   6 / 10

Trust   6 / 10

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I would highly recommend others to bank with NAB because they are trustworthy and have great features.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with NAB for over 20 years and they have definitely served me well but there are still areas that need to be improved. If you need something stopped then NAB needs to move a bit faster to stop it. Also they need more physical banks, not less. Even if you have electronic bank sometimes you still need to go to the branch.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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They were very helpful on initial setup. Were accomodating and understanding when we queried the rate. They send regular updates of rate changes and how we can fix our rate if we want to. Online/mobile app is very user friendly.

Price   8 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   7 / 10

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They were very helpful on initial setup. Were accomodating and understanding when we queried the rate. They send regular updates of rate changes and how we can fix our rate if we want to. Online/mobile app is very user friendly.

Price   8 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   7 / 10

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Very good

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   6 / 10

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All banks need more personal contact with the people.

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   3 / 10

Trust   5 / 10

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Low interest, excellent, friendly service. Reliable, I feel financially safe.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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