NAB home loan reviews

We have been with this bank for a while and every occasion we needed to extend our home loan to do home renovations they never hesitated. They did offer home insurance once but already had it. They changed our credit cards to a lower interest rate for us.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

NAB has been amazing and have catered to our every need.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

We saved hundreds of dollars a week switching to this home loan.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

Less

The only thing I find frustrating is that the customer has to make the first move to get the best rates.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Went from a IO loan to P&I loan with NAB. I called a couple of times to get a better rate as they were offering new customers a lower rate than mine. Not very loyal to existing customers and not putting customers ahead of profit which is what they are suppose to be doing.

Price   8 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   3 / 10

Less

Every time I have rang NAB there staff have been very help full to me. Always ask questions.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I only went with this bank because I get a Defence deal.

Price   7 / 10

Features   7 / 10

Customer service   2 / 10

Trust   3 / 10

Less

I can't complain, I'm happy with my bank.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Happy with the service.

Price   7 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   8 / 10

Less

They looked after us when my partner was out of work.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

The rate could be more competitive.

Price   6 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   6 / 10

Less

They just want money and more of it. They disrespect the customer as I am only a number to them.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   0 / 10

Less

Have always found them good and easy to deal with.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I've never had a problem with them.

Price   7 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Seems to be the best choice we made.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less