It was a straightforward process. The lenders were great to deal with and easily contactable for any questions. Got my application moving along swiftly.
The highest interested rates with the most rude staff who work with what they know only and there is no flexibility. The loan specialist laughed in my face. It was mortifying, and I’ve already got a loan with them, can image how they would make new customers feel.
I cannot believe our friends’ child aged 24 is being offered a 2.4% interest rate but they won’t reduce ours after years of paying on time and never missing a payment. Time to refinance!
App is hard to navigate, big exit fees and not much choice of accounts.
I like that I have one bank and one app where all my accounts and loans sit so I can see them all at a touch of a button. I don’t necessarily think this is unique or that the NAB is exceptional in any one area, but it is a convenient benefit.
Had no compassion when I fell sick for 4 months off work. Put my mortgage on hold, but did not tell me after 4 months the whole amount will be due and they have now left me homeless.
We have been with NAB forever. We love the rates and having the variable interest rate with our home loan. It helped us get our dream house and pay it off in an affordable manner. We also have the redraw option to take or add more on the repayments. They have also been so helpful when we lost our jobs with covid and we were able to pause our house payments. Wouldnt go anywhere else. They have been fantastic. We searched all banks and NAB was the best.
They went out of their way to help us with a home loan.
The bank is great - easy to work with and convenient home loan rates.
NAB is a major bank which is supported by the government. You can't go wrong with NAB.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
Want more? Compare all 532 home loans in the Mozo comparison engine.Compare more home loans
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.