There systems can miscalculate your brokerage and staff will keep promising to fix it but do nothing. May be working from home has something to do with it.
I like my comsec account because they have good advice on buying shares and their turn over rate is good not to mention your money you have invested is in your account the next business day.More CommSec share trading customer reviews
I needed to transfer issuer-sponsored shares into my account. This has taken over 4 months. The stock has fallen. These guys are terrible.More ANZ Share Investing share trading customer reviews
I have been trying to get some help with my banking and cannot find my id number. I have tried the online facility for retrieving this and it tells me to phone a given number. When I call this number it tells me that I can only do this online and then very rudely hangs up on me. I think this is both ridiculous and insulting. I am now going to register with a different bank and am considering moving my business banking too. Sadly as I cannot call the Westpac offices my only recourse is online reviews.More Westpac share trading customer reviews
They closed my account for absolutely no reason and transferred all my stocks back to the issuing sponsors across the globe. I've lost money as a result. Complained a lot without help to resolve this. Worst experience I've had with share trading is with ANZ.More ANZ Share Investing share trading customer reviews
This service (if that's what you call it) is an absolute joke. I tried getting an account open to make a specific share purchase by a due date to take advantage of a share bonus on offer. ANZ ensured me that everything would be done onetime which it wasn't. not only was the account not open in time to make the purchase but my money is locked in an account which you can't transfer back out of and after 3 days trying to get through on the phone (waited for over an hour each time) they now say its a 5-7 day wait for the funds to be refunded into my regular account. Over the time they have stuffed me around I have missed out on $1000 return.More ANZ Share Investing share trading customer reviews
The ANZ share trading platform was excellent until they changed platform providers 12-18 months ago. Since then nothing works properly. The prices paid don't load properly...and whats more..the staff ( who are contactable) have no idea how to fix it...and try and reverse the blame! At busy times..the platform slows to a halt..and of course busy times are exactly the times you need to get on. There are a lot better alternatives than ANZ..it may be cheap per trade..but it isn't worth it!More ANZ Share Investing share trading customer reviews
Commsec staff asked me to pay for a transfer fee, which I asked them to investigate further. They then proceeded to lock me out of my own account, so I was physically unable to pay said fee, and then they charged me $1,000 dollars for the unpaid fee. Meanwhile, nobody informed me any of this was happening and I did not authorize them to take these actions; I actually had to chase them several times to get an answer! Now debt collectors are involved. Horrible, horrible experience with staff and management who do not listen!More CommSec share trading customer reviews
ANZ Share Investing took over E*Trade. The website is very inferior to the one provided by E*Trade. For example the Portfolio display does not include purchase prices. Transferring funds is more difficult as is researching stocks. When we have contacted "Customer Service" it has been a slow, confused, and ultimately unsuccessful process. They do not listen or understand concerns and want to just copy and send off standard format material. When you do place a trade you receive multiple emails most of which are redundant. Only reason I have not shifted yet is inertia.
As a long term trader, I really appreciate Commsec's opportunity to trade shares. I only trade small amounts because of income, but as the fees are small, it makes it easier to participate. I find it easy to navigate the site, and have absolutely no reason to leave.
I have only recently joined St George Bank, but I am very impressed so far. The customer service I have received has been excellent, and the rates are competitive.More St.George share trading customer reviews
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