Credit card customer reviews

Read the latest credit card reviews from the Mozo community. Thousands of Australians have reviewed their credit card provider to give you the low down on everything from rewards programs to the best balance transfer deals.

Write a review

Search a review by:

Recent credit card customer reviews

Sort reviews by: date | star rating
  • Commonwealth Bank Smart Awards Credit Card

    Good for rewards points for the first four months

    Good for rewards points for the first four months

    Price
    Features
    Customer service
    Convenience
    Less
    Eaowyn, New South Wales, reviewed about 13 hours ago
    More Commonwealth Bank credit card customer reviews
  • ANZ Low Rate

    Helpful

    ANZ seem to want to assist their customers whenever they can. They do have a problem with waiting on the phone, as a lot of establishments do these days. Once you get on, they are quick to fix the issue.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Geoffrey, New South Wales, reviewed about 13 hours ago
    More ANZ credit card customer reviews
  • Aussie Credit Card

    Charles

    Mostly just people who like banking should be saving money

    Price
    Customer service
    Convenience
    Trust
    Less
    Ross, New South Wales, reviewed about 12 hours ago
    More Aussie credit card customer reviews
  • Commonwealth Bank Credit Card

    The Commonwealth Bank is really GREAT !!!

    I have been a loyal and consistent customer of the Commonwealth Bank Of Australia ever since I was 11 years old. I am now going on for 76 in November. I have never ever had any real complaint against the Commonwealth Bank nor the Staff. I have indeed experienced the Commonwealth Bank's real generosity !!! My Commonwealth Bank MasterCard Credit Card has often exceeded its limit and the Bank has been very patient with me and has even cancelled the interest, etc., payable on my Credit Card so that I could somehow get my finances and debt in order. This is not the first nor only time the Commonwealth Bank has expressed its generosity as they have continually done so for as long as I can remember !!!

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Alan, New South Wales, reviewed about 13 hours ago
    More Commonwealth Bank credit card customer reviews
  • Commonwealth Bank Low Rate Credit Card

    My bank is very user friendly

    I find Commonwealth to be excellent they have many branches ATMs and friendly staff also the app is easy to use

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Cher, Queensland, reviewed about 13 hours ago
    More Commonwealth Bank credit card customer reviews
  • Commonwealth Bank Ultimate Awards Credit Card

    Great rewards program for Qantas Frequent Flyers

    We love the awards point access this card provides and use this card for all our day to day expenses to maximise our points earning. Definitely paying for a couple of domestic flights a year with this. We’ve also used the lounge access passes and the tea ie insurance. Given we spend so much a month we haven’t paid any monthly fees (which are waived at a certain level spending) we pay it off I. Time to avoid paying interest. This card definitely works for our family.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Helen, Queensland, reviewed about 12 hours ago
    More Commonwealth Bank credit card customer reviews
  • ANZ Credit Card

    Happy with my Bank

    I have had an ANZ credit card for over 30 years. Twice I have needed to contact them regarding unauthorised activity and both times it was taken care of swiftly and without question.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Annette, Tasmania, reviewed about 12 hours ago
    More ANZ credit card customer reviews
  • NAB Low Fee Card

    NAB Credit Card review

    My only complaint is that it is getting harder to find an NAB ATM. There are other cash dispensers, but a lot of them charge to use them. I believe this is happening with every bank. I have banked with NAB for many years and have always been looked after well.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Amanda, Queensland, reviewed about 12 hours ago
    More NAB credit card customer reviews
  • Westpac Credit Card

    Credit card closure

    I attempted to close my credit card account and paid out the remaining balance that was due. I then received a notification that the credit card still had an amount owing on it and that I could be charged interest on this. I went back to the bank and the card was still active. It took them nearly an hour to work out how to close it properly.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Natasha, Northern Territory, reviewed about 12 hours ago
    More Westpac credit card customer reviews
  • 28 Degrees Credit Card

    Do NOT open a 28 Degrees Card

    If you are considering opening a 28 degrees account, do not. Every interaction with their customer service representatives has been infuriating, they have given incorrect information, their go to action is to transfer you to someone else so you can start the conversation all over again, and closing your account is proving to be near impossible. While their communication when it comes to closing your account is non-existent (customer service emails never answered, 'error' messages every time you attempt to close your account), they are extremely punctual when it comes to charging you fees.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Jodie, Victoria, reviewed 22 days ago
    More 28 Degrees credit card customer reviews
  • Commonwealth Bank Low Rate Credit Card

    Banks can't be trusted in the interest of customer

    They will not go out of their way to help their customers If there is a problem or a better method or way of paying that would save you money they never tell you In fact unless you find out yourself they will keep you in ignorance

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Christina, Queensland, reviewed 22 days ago
    More Commonwealth Bank credit card customer reviews
  • Commonwealth Bank Smart Awards Credit Card

    Really good company great cards great service.

    I love Commonwealth Bank. It’s so easy to use and support team are very kind. Some pros are that the app is really easy to use and the cards came at a very appropriate time. Some cons contactless cash is a little bit hard to use. Overall it’s a really great service.

    Price
    Features
    Convenience
    Trust
    Less
    Ben, Victoria, reviewed 22 days ago
    More Commonwealth Bank credit card customer reviews
  • 28 Degrees Credit Card

    28 degrees MasterCard never to be trusted

    I dislike this provider because they unjustly charge for making payments and now they have added exorbitant monthly charges for using their credit card. They also have compromised my personal information to the dark web and think nothing of it and that I have to accept what they have done without compensation of any kind.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Brian, Western Australia, reviewed 22 days ago
    More 28 Degrees credit card customer reviews
  • ANZ Credit Card

    Travel Insurance not what they promise

    I have the Frequent Flyer Visa card, which includes travel insurance, but making a claim is long and difficult, so I no longer feel comfortable using this card to book travel.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Tanya, Queensland, reviewed 22 days ago
    More ANZ credit card customer reviews
  • St.George Amplify Rewards Platinum

    Cyber security is poor

    Card got scammed 3 times in a row in 24 hrs for $450 each time still haven’t got my money back.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Michael, Australian Capital Territory, reviewed 22 days ago
    More St.George credit card customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Credit card comparisons on Mozo - rates updated daily

    • Low Rate Card - Balance Transfer Offer

      Purchase rate
      13.49% p.a.
      Balance transfer rate
      0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)
      Annual fee
      $59 $0 in the first year
      Rewards program

      Promoted
    • Rewards - Balance Transfer and Purchases offer

      Purchase rate
      0% p.a. for 15 months then 21.49% p.a.
      Balance transfer rate
      0% p.a. for 15 months and then 22.24% p.a. (2.00% balance transfer fee)
      Annual fee
      $199
      Rewards program
      Citi Rewards Program

      Promoted
    • Qantas Ultimate Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $450
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Black Card

      Purchase rate
      0% p.a. for 9 months then 21.99% p.a.
      Balance transfer rate
      0% p.a. for 9 months and then 22.74% p.a. (1.00% balance transfer fee)
      Annual fee
      $0
      Rewards program
      Kogan Rewards Points

      Promoted
    • Explorer® Credit Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $395
      Rewards program
      Membership Rewards

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Browse all 198 credit cards in Mozo's comparison database.

    Compare more credit cards

    About Mozo Reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.

    We don't make subjective judgments, nor do advertisers influence our ratings.

    Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.