Issues are not easily resolved. Very few branches still left to ask questions
More Bankwest credit card customer reviews
This is a great and safe bank with great communication. Have had no issues while using it, would definitely recommend!!
More ANZ credit card customer reviews
My company use Citi bank for all out employee commerical cards. Whenever there has been issues with our cards for example fraudulent transactions. The phone customer service representatives have been entirely unhelpful and have been so hard to understand that some of our employees have not even been able to access there own accounts, due to the representative not reading the challenge questions correctly. Even when access is granted to the account they are very vague and don't have answers for any non standard question. The company have a very low care factor a confusing online card manger and I'm just glad they are managing the companies money and not my own.
More Citi credit card customer reviews
I have used the Low Fee Platinum card for many years (sometimes under different names) and in the past was quite happy. However - they recently changed the complementary travel insurance to exclude ALL Covid events which makes it useless. But the problem came when I needed to change the bank account I use for Auto-pay. I needed to download and print a form and then take it into my nearest bank - which maybe OK for some but not me. (My other card - Latitude) let me do this over the phone. I spent a while on their help chat and the helpful guy could offer no solution. So I will not use the card in future.
More Westpac credit card customer reviews
Lattitude is marketed as a good choice of card for Australians to use whilst overseas- no international transactions charges etc- this is true HOWEVER they fail to tell you that it’s ESSENTIAL to keep an Australian phone contract with an Australian mobile number whist travelling and pay for roaming charges - when booking hotels etc online they send a code to your Australian number which you must add - they refuse to have an option to send it to your registered mobile - I’m travelling for 10 months and can’t use the card on line as I cancelled my Australian phone contact and they keep sending the “verify identity code” to my expired Australian number - I’ve asked if they can send it to me email and they say “ no” - the card is of little use and thy don’t seem to care. It’s a real shame
More 28 Degrees credit card customer reviews
ING is great a for travelling internationally, atm fees are reimbursed and the exchange rate they offer is great. The only negative I have with them is that there aren't many physical branches in Australia, though their online service make up for it.
More ING credit card customer reviewsThe Bank has a great online super user friendly web site. It is way better than NAB. They also have open message bank to contact the bank. I love them , although the interest rates are always too high whichever bank I use,
More Bankwest credit card customer reviewsI found ANZ to be very very unhelpful. Even found staff to be rude at times. Follow up extremely poor.
More ANZ credit card customer reviews
Generally, this is a great no-frills card. I got it due to a short term cashback promo but kept it as it was easy to use, no fees and can be added to Google pay. Not had too many issues but can generally get a hold of someone if I'm willing to stay on hold a while. I would not recommend the online chatbot as I have spent a fair amount of time going around in circles with it. Generally for a card with no points or bonuses, pretty good.
More Commonwealth Bank credit card customer reviewsI find ANZ a very middle ground bank. They have been good to me, although I felt like when I was hacked, I needed to prove that I was not in 3 states at once. ANZ is basic, and I have heard many people say they need to jump through hoops to achieve anything with them.
More ANZ credit card customer reviews
The discovery card makes it really easy to earn Qantas points for my everyday expenses. No fee makes it even better
More American Express credit card customer reviews
Trustworthy bank. Very happy with their customer service.
More NAB credit card customer reviewsTerrible to work with or help you out when times are tough. Now have a bad credit, when going through mental health issues.
More American Express credit card customer reviewsI have been with them for over 30 years and have never had an issue, the staff are always helpful and friendly. They also proactively recommend products that are cheaper and better suited to your needs which makes you feel valued.
More Commonwealth Bank credit card customer reviews
I have always had the Freedom Visa Card for many years and have had no problems. The staff are very efficient and pleasant to deal with.
More St.George credit card customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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