My credit card has been victim of fraud on a number of occasions and NAB have been all over it. They are quick to de-activate the card and replace it with a new one and have always refunded the fraud purchases in full in a timely manner.
BCU are the best with their credit card which was proven when mine was fraudulently used by an overseas company in Spain to pay for Air Fares. I do not have a passport and have never been out of Australia and did not authorise anyone paying $980 for an Air Fare. BCU followed up on this and refunded me much to my great pleasure.
The rewards program is great, especially if you have a Gold or Diamond card which give you bonus points. The annual fee is expensive $399 but I get much more than that back in rewards. You can redeem points for a really wide range of products, services and gift cards. Or redeem for cash on your card or use in Flight Centre or Myer and redeem directly in store.
I love NAB, we have been with them for a few years now for our credit card and one thing we love is being able to get velocity frequent flyer points! We have been able to have a few free flights in the past couple of years and has saved our family a lot.
Happy with my own personal interactions with Commonwealth. But not so thrilled at some of the reports around Commonwealth bank's involvement with some recent banking irregularities. Disappointing for a bank which I believed had always acted with integrity.
Great card to get Virgin Frequent Flyer points. Customer service is reliable and never a queue on the phone. Easy to use overseas and accepted everywhere. Shame about the annual fee.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 227 credit cards in the Mozo comparison engine.Compare more credit cards
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.