Credit card reviews

I like the point system which I have now used a few times for flights and holidays. I also like the annual fee which I always get back each year as a flight voucher for the same value. However if you don’t use the voucher each year you lose out. Also the interest rates are very high if you don’t pay your card off each fortnight.

Price   6 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

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Not a bad credit card provider just don’t contact them much. Have had very few problems with them.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   6 / 10

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BankVic has great customer service.

Price   9 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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This card caters to our everyday needs and can be used in emergency situations

Price   5 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   6 / 10

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Too many branches have closed since first getting my card. Usually they will waive my annual fee which is a plus. I always pay the full amount when due, thus not having to pay interest. There are always queues at the branch, so I try to avoid having to go there and their customer service could be improved.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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I have used them for a very long time and have never had an issue with them. They have plenty of branches throughout the country and are always helpful. When you phone, they are always helpful as well. The credit card is accepted without question world wide. Any fraud issues are actioned quickly and you are kept informed.

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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The interest rates and cost of credit cards is too high. Rates are coming down but not the interest rate and fees on credit cards. It's a crime. The Banks shouldn't be allowed to get away with it.

Price   0 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   0 / 10

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The best bank I have ever used. When I was ripped off for $10,000 they paid it out for me, I love my bank.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Great awards, interest rate comparable to others. It is up there.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   10 / 10

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Happy with my credit card although rewards points are poor.

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Great if you fly very frequently, not so if you don't. Really expensive annual fee. No real benefits other than flying.

Price   2 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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The card is serviceable but I would never get a credit card again.

Price   3 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   5 / 10

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BOQ staff is amazing. They are kind and considerate to others

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They gave me a Bank of Melbourne credit card to pay for my car repairs and then helped me with my repayments when I got into trouble

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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I understand that credit cards are unsecured credit and the risk factor is there, but why are the interest rates still so high when the cash rate has come down to record lows. Is this money gouging by the banks? Why so high?

Price   0 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   9 / 10

Trust   7 / 10

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They don't listen. I have told them a number of times that there was been various activity on my accounts and it's still continuing today.

Price   8 / 10

Features   8 / 10

Customer service   1 / 10

Convenience   8 / 10

Trust   1 / 10

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Good product locally and overseas.

Price   7 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   8 / 10

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Good service

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Good products in terms of rewards over the years. However interest rates are a bit high and fraud is still happening overseas the last couple of years, mainly overseas.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Very easy to use. Sometimes I feel that my card is not secure

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   10 / 10

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Great service.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   6 / 10

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Good service. Makes me a loyal customer.

Price   5 / 10

Features   6 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   7 / 10

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I can’t complain about my credit card. As long as I pay back what I owe, there’s no problem.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Excessive rates

Price   0 / 10

Features   0 / 10

Customer service   2 / 10

Convenience   6 / 10

Trust   6 / 10

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It was amazing, I had barely any interest to pay back.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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