Very Poor app and online experience. Direct debit is set only through a paper form which never gets received. The statement is designed very poor or should rather say "very smart " to not include the total amount DUE or clearly say the DUE DATE. Not at all easy to understand the balance. Pending transactions get cleared after a long long time. I have just closed this card in less than 2 months of using it because of their digital experience. The closure process as explained by the rep will take another month even when I have paid my account balance in full. I have used every card in Australia and this was by far the WORST card or service you can get. You cannot even claim the Annual fee back as they have issued you free points. I am happy to give back the points they have credited but they have been SOLD to me.
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High fees, always difficult to access my online A/C
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Commonwealth is stable, secure and supportive. In some respects they are slightly more expensive, but it's because they are a superior product
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I've never had issues with banking with Westpac. The app is easy to navigate, and all the information you need is accessible and clear. One con may be the extra charges from vendors if you consider using a credit card over direct debit, but this includes all banks.
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AMEX IS GREAT FOR REWARDS POINTS (THEY HAVE A HIGHER POINT PER DOLLAR THAN OTHER CARDS) AND THEY ALSO HAVE FANTASTIC CUSTOMER SERVICE. DOWNSIDE IS THAT ITS ON THE MORE EXPENSIVE SIDE
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Painfully slow and unhelpful staff lacking a basic understanding of customer service.
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Convenient buying options
More Latitude credit card customer reviewsI love my Commonwealth bank because they send me alerts immediately if they consider a transaction possibly fraudulent and they recovered thousand of dollars after I had my card hacked on a long weekend I have been with my bank for more than 40years and never want to change.
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Qudos bank have excellent security & staff know their prducts very well
More Qudos Bank credit card customer reviewsFast reaction to possible fraudulent transactions on my credit card. Commonwealth Bank looks after me constantly and has saved me thousands.
More Commonwealth Bank credit card customer reviewsCons of westpac credit card good phone app easy to use . Card went straight onto the wallet and could use straight away the process of applying to being able to use was very quick.
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I like this product because it gives us good reward points which we convert into cash to be deposited in our bank. Recently we had a mix up when we were trying to book flights on line. Bankwest rang us while we were trying to sort it out. It was their Fraud department! They helped us unlock our card , explained what had happened and offered us advice regarding potential scams .We were thankful they are so vigilant!. The people we dealt with were very friendly, professional and helpful.
More Bankwest credit card customer reviewsI’ve been using the Westpac Qantas Credit Card for over six years now, and I’ve been thoroughly impressed with the overall experience. If you're someone who flies frequently with Qantas or their partner airlines, this card is an excellent option to help you earn Qantas Points while enjoying a range of perks and benefits. The primary reason I chose this card was to earn Qantas Points on everyday purchases. It’s been a great way to rack up points for future flights, upgrades, and rewards. You earn a solid amount of points per dollar spent, especially on Qantas and travel-related purchases. The sign-up bonus is fantastic. You can earn a large number of bonus Qantas Points when you meet the minimum spend within the first three months, which gives your points balance a nice boost right from the start. The card provides travel-related perks such as complimentary travel insurance, which is a nice touch for peace of mind while travelling. You also get access to exclusive offers and discounts on flights, upgrades, and more. The online banking and mobile app experience with Westpac is very smooth. I’ve found it easy to track my spending, manage my rewards, and pay off my balance. The annual fee for the Westpac Qantas Credit Card is on the higher side, which could be a turnoff for people who don’t use the card frequently enough to offset the cost. However, for regular travelers or Qantas flyers, the benefits generally outweigh this cost. Like many credit cards, the interest rates can be relatively high if you carry a balance. To avoid this, it’s essential to pay off the balance in full each month to take full advantage of the rewards without paying extra in interest. I would highly recommend Westpac Qantas Credit Card to anyone who is looking to earn Qantas Points and enjoy the benefits that come with it. It’s especially suited to people who travel often with Qantas or their partners, as the points accumulation and travel perks are definitely a major highlight. While the annual fee and interest rates are things to keep in mind, the rewards and benefits more than make up for it if used correctly.
More Westpac credit card customer reviewsGood for rewards points for the first four months
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ANZ seem to want to assist their customers whenever they can. They do have a problem with waiting on the phone, as a lot of establishments do these days. Once you get on, they are quick to fix the issue.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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