Credit card reviews

Always great customer service. Being with Westpac for over 20 years, I feel a strong sense of trust and familiarity. However I dislike the fact that I’ve in no way been rewarded for being a long term customer.

Price   5 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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I have been with Commonwealth Bank for 18 years now and they are the best bank to be with.

Price   4 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

This bank plays games with their customers lives. They are unfair, unethical and unworthy of our money.

Price   2 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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Very confident with ANZ bank.

Price   5 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

Less

I like the support, time and effort that the staff provide, supplying information and answering questions in a friendly and pleasant manner. I found that the Bank may have over-reacted to the possibility of fraud. They sometimes queried small payments of $1 or $2, and closed the account until I had responded. On the other hand they did not want me to be caught out with scams, and helped out with thorough investigation and repayment when fraud was involved. This intense support was never judge-mental or patronising. Instead it was very encouraging.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   9 / 10

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Very efficient.

Price   7 / 10

Features   9 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

Less

The staff at Commonwealth Bank are really helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are fantastic. I am totally happy.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

No loyalty.

Price   1 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   1 / 10

Trust   0 / 10

Less

They have a habit of closing down outlying banks with no thought of the members. This leaves customers with a lack of accessible services.

Price   3 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

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I am vert happy with ANZ.

Price   10 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   7 / 10

Less

Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

Price   8 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   10 / 10

Less

National Australia Bank is solid.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I believe it should be a nil charge on your credit card if you put everything on one card and pay it all back within the 54 day period.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Trust   7 / 10

Less

The debit card and bank statements are updated regularly which means I do not have to collect receipts. Recently, I had my debit card stolen and St.George blocked the card as soon as the thief tried to use it. Replacing the card was also straightforward.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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My bank does everything I need.

Less

Nice and easy to use.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Very easy to be vigilante and deal with any tempts are hacking your card.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   5 / 10

Less

The staff are very courteous. Professional all the way.

Price   3 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   8 / 10

Less

Everything is absolutely wonderful. Could not be happier.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good and fast service. Rates could be a lot more competitive.

Price   4 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

Less

Very nice people working there, the staff at my local branch are so friendly!

Price   6 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   9 / 10

Less

Everything is amazing except for the interest rate on the card. The rate could definitely be lower. Also more features would be nice.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Overall great credit card. The interest rates could be a bit lower though.

Price   5 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   0 / 10

Trust   10 / 10

Less

Have been with them for years.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Trust   9 / 10

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