The rewards systems and flexibility is the main appeal. However, processes are long especially in regards to disputes. There is lack of protection and communications.
I can highly recommend Westpac because on a few occasions I have had to seek their help with fraudulent activities against my account, and also they have assisted me greatly in choosing the right credit card to suit my needs. They consistently provide excellent customer service with positive and friendly attitudes in a professional matter. SincerelyMore Westpac credit card customer reviews
Just don't. The customer service, and being able to access the right person in a timely and convenient manner is impossible. Then everything falls apart. Constant issues with calling the right phone, being put on hold, only to be transferred to another, and another. Or phone lines are down, website not working, app difficult to get into. The moment something goes wrong, they make it difficult for you to get through to them for an amicable and timely resolution. But they are quick to put the blame on you. Not worth it.More Latitude credit card customer reviews
Happy with the card - particularly the exchange rates for foreign purchases. However, the old website was bad and the new website is truly terrible. There is no way to easily see or download a list of transactions. The interface appears to have been redesigned to remove any and all useful information and is so dumbed down as to be useless.More 28 Degrees credit card customer reviews
I don’t recommend them for credit cards, I struggled with being financially abused as well as all other abuse imaginable by my ex husband, and finally got free of him and really suffered trying to afford my credit card bill that my ex had run up, unfortunately the credit card was in my name and I rang the bank to enquire about recieving a cut in my repayments per month as I was desperately struggling to survive and make the repayments each month. They were very uncaring and told me they could do nothing to help me. To this day I’m still struggling with the debt.More ANZ credit card customer reviews
Took a card and was making lump sum contributions, missed the minimum and never heard anything. They listed a failed payment and despite paying the total outstanding within weeks they refused to amend. Never tried to reach out before the negative credit listing
First just last week I had a problem with my account all the staff were nice and helpful and solved and fixed the issue, second my son who has Asperger’s syndrome had a problem with his account they were so nice and kind to him.More Commonwealth Bank credit card customer reviews
I do you like the party lounge access provided and insurance that is included in this credit card so the upfront cost I feel is quite steep. The bonus Qantas frequent flyer points was good on signupMore Citi credit card customer reviews
Terrible user experience. App interface and browser dashboard are horrible. Feels as though this provider thrives on a lack of transparency. Had to contact customer service about how to make voluntary payments. If you've set up a direct debit, voluntary payments don't count towards the balance owed so come direct debit payment, you end up double paying if you haven't cancelled your direct debit beforehand. This is flagged but ability to cancel the direct debit via the app was inconsistent - sometimes it worked and sometime didn't (curiously, no issues setting up a direct debit). Experienced issues logging into my account (desktop version). Randomly stopped recognising my login details and couldn't reset my password because it also claimed it couldn't verified the details I has input. Absolute headache. Avoid!
Pro: Australia’s biggest bank. Good customer service. Con: not enough physical locations.More Commonwealth Bank credit card customer reviews
I love the rewards available with the credit card points. I often use my points to make purchases in myer which is great.More Commonwealth Bank credit card customer reviews
Nab card I use had 0% interest on purchases for 20 months. Only downside would be the NAB internet application could be better like the CBA applicationMore NAB credit card customer reviews
**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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