Innovative approach to banking that the others are starting to achieve. Always staff on hand if I need face to face time but their online facilities are exceptional and it is only because I am older and used to be unsure online that I have needed personal attention that was freely and happily given. Well done.
You need to understand that Qantas and Qantas Money are different businesses and that they don't work together. Before you consider a Qantas Premier Titanium Card read the fine print as it degrades the value and they are inflexible.
St George is pretty helpful (as far as banks are concerned!). They have a competitive credit card that also offers balance transfer with no fuss!
Interest rates are too high.
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