People's Choice Award 2017
Forget industry awards where banks scratch each other's backs. Mozo presents the People's Choice Awards, based on real customer reviews.
Read the latest credit card reviews from the Mozo community. Thousands of Australians have reviewed their credit card provider to give you the low down on everything from rewards programs to the best balance transfer deals.
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Fast service, no walking into long queues. Advice regarding security questions are well handled.
Fast service, no walking into long queues. Advice regarding security questions are well handled.
David (NSW), reviewed 15 days ago
I had to chase up a reimbursement for incorrectly charged interest twice. Both times, staff have been helpful.
I had to chase up a reimbursement for incorrectly charged interest twice. Both times, staff have been helpful.
Anthony (VIC), reviewed 15 days ago
I have been using NAB's reward card for about 4 years now. It's a pretty good card with reasonable interest rates, but I always pay off in full by statement due date. Rewards programme is pretty extensive and I have utilised it a fair bit. I have...
I have been using NAB's reward card for about 4 years now. It's a pretty good card with reasonable interest rates, but I always pay off in full by statement due date. Rewards programme is pretty extensive and I have utilised it a fair bit. I have not had any issues with this bank to date.
Stephen (WA), reviewed 15 days ago
Often fees and charges don't exceed expectations. Mostly use my app for transactions such as bill payments, transfer of funds and simply checking balances. Would recommend to others.
Often fees and charges don't exceed expectations. Mostly use my app for transactions such as bill payments, transfer of funds and simply checking balances. Would recommend to others.
Mel (WA), reviewed 15 days ago
My experience with ANZ and my low rate credit card have always been of a high standard.
My experience with ANZ and my low rate credit card have always been of a high standard.
Karen (VIC), reviewed 15 days ago
All transactions are taken from your account straight away. You can also see with every account credit card exactly where your money went to.
All transactions are taken from your account straight away. You can also see with every account credit card exactly where your money went to.
Brenton (SA), reviewed 23 days ago
I've found that their lending policies are responsible toward customers, rather than predatory. The rates are reasonable, the security for online banking is also great, service is friendly but not intrusive. While I'd like them to take a really...
I've found that their lending policies are responsible toward customers, rather than predatory. The rates are reasonable, the security for online banking is also great, service is friendly but not intrusive. While I'd like them to take a really proactive stand on divesting from fossil fuels, Unlike Westpac they have considered public concerns and are open to persuasion.
Jennie (VIC), reviewed 28 days ago
Friendly, helpful but high interest charges on credit card.
Friendly, helpful but high interest charges on credit card.
Dorothy (QLD), reviewed about 1 month ago
They also never inform you of a better deal even when you always pay on time.
They also never inform you of a better deal even when you always pay on time.
Phil (QLD), reviewed about 1 month ago
Easy to deal with. They are always there with a smile.
Easy to deal with. They are always there with a smile.
Tracey (QLD), reviewed about 2 months ago
Very nice to deal with. They resolve issues quickly.
Very nice to deal with. They resolve issues quickly.
Jamie (WA), reviewed about 2 months ago
I have found the staff very friendly and helpful, both face-to-face and over the phone. Waiting time is minimal in the bank and if a queue seems to be forming, they have at least one more staff at the front counter.
I have found the staff very friendly and helpful, both face-to-face and over the phone. Waiting time is minimal in the bank and if a queue seems to be forming, they have at least one more staff at the front counter.
Tom (NSW), reviewed about 2 months ago
They have good staff and great service. Only con would be that I can't pay with a credit card at the bank.
They have good staff and great service. Only con would be that I can't pay with a credit card at the bank.
Ian (VIC), reviewed 2 months ago
Westpac staff are very reliable, friendly and professional and have great communication skills.
Westpac staff are very reliable, friendly and professional and have great communication skills.
Sue (SA), reviewed 2 months ago
Different products require contacting other places than the bank itself.
Different products require contacting other places than the bank itself.
Judy (VIC), reviewed 3 months ago
Polite helpful staff. (In bank & phone banking). Access Australia wide. Credit card interest higher than most banks unless doing a balance transfer.
Polite helpful staff. (In bank & phone banking). Access Australia wide. Credit card interest higher than most banks unless doing a balance transfer.
Karen (VIC), reviewed 3 months ago
Commonwealth Bank were very helpful in setting up the credit card, helping me choose the right one for me. Also, they helped sort out unauthorised money that was made through my card. I'm very pleased with their service.
Commonwealth Bank were very helpful in setting up the credit card, helping me choose the right one for me. Also, they helped sort out unauthorised money that was made through my card. I'm very pleased with their service.
Rosalyn (WA), reviewed 3 months ago
Having banked Commonwealth Bank since 1947 and used their services without a problem for housing finance, motor vehicle finance, personal loans, credit and debit cards- why would one go elsewhere for finances.
Having banked Commonwealth Bank since 1947 and used their services without a problem for housing finance, motor vehicle finance, personal loans, credit and debit cards- why would one go elsewhere for finances.
Joihn (NSW), reviewed 3 months ago
They don't accommodate people living in rural areas.
They don't accommodate people living in rural areas.
Judy (SA), reviewed 3 months ago
Commonwealth Bank offer friendly, professional and knowledgable staff and competitive interest rates. Net banking and phone banking is very easy to navigate around. Disputes are handled quickly and professionally. SMS and email alerts are sent...
Commonwealth Bank offer friendly, professional and knowledgable staff and competitive interest rates. Net banking and phone banking is very easy to navigate around. Disputes are handled quickly and professionally. SMS and email alerts are sent regarding bills due for payment. There are also plenty of branches and ATMs around the country. Finally, the bank offers a great travelling service, i.e: foreign exchange, debit/credit card access in most overseas destinations and travel insurance.
Ruby (NSW), reviewed 3 months ago
After moving from Adelaide, we had to find a new banking resource. We checked out St. Greorge because they are affiliated with our old, BankSA but we were quite prepared to change banks if necessary. The staff at St. George Market Place in...
After moving from Adelaide, we had to find a new banking resource. We checked out St. Greorge because they are affiliated with our old, BankSA but we were quite prepared to change banks if necessary. The staff at St. George Market Place in Leichhardt were exceptional and led us through the entire process, recommending upgraded products where appropriate. They demonstrated a real interest in and empathy for us, and this has been our on-going experience over our first year in Sydney.
Simon (NSW), reviewed 3 months ago
Online banking often freezes and when I want to increase my daily limit or add another bill payer, it doesn't accept my SMS code.
Online banking often freezes and when I want to increase my daily limit or add another bill payer, it doesn't accept my SMS code.
Gemma (WA), reviewed 3 months ago
They come up with new ideas which makes banking with them good and you feel like they are trying to help. Fees can be high though.
They come up with new ideas which makes banking with them good and you feel like they are trying to help. Fees can be high though.
Todd (VIC), reviewed 3 months ago
They have always looked after my interests, through stolen cards overseas and copied cards that were then used overseas. Each time I have rung, they calmly solve the situation.
They have always looked after my interests, through stolen cards overseas and copied cards that were then used overseas. Each time I have rung, they calmly solve the situation.
Anita (NSW), reviewed 3 months ago
When I had experienced financial difficulty, Commonwealth Bank have always tried to help me find the best options to keep my credit card by arranging a payment plan until I was able to get back on my feet. The staff are always friendly and...
When I had experienced financial difficulty, Commonwealth Bank have always tried to help me find the best options to keep my credit card by arranging a payment plan until I was able to get back on my feet. The staff are always friendly and understanding, providing good customer service.
Christine (SA), reviewed 3 months ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
ANZ Frequent Flyer Black
| ANZ |
| balance transfer rate | purchase rate 19.99% p.a. | annual fee $425 $0 in the first 1 year | Go to site More info |
More info
HSBC Low Rate Credit Card
| HSBC |
| balance transfer rate 0% p.a. for 15 months and then 21.99% p.a. (2.00% balance transfer fee) | purchase rate 13.25% p.a. | annual fee $55 | Go to site More info |
More info
American Express Explorer® Credit Card
| American Express | American Express Explorer® Credit Card
| balance transfer rate 0% p.a. for 12 months (1.00% balance transfer fee) | purchase rate 20.74% p.a. | annual fee $395 | Go to site More info |
More info
ANZ First
| ANZ |
| balance transfer rate 0% p.a. for 16 months and then 21.49% p.a. (2.00% balance transfer fee) | purchase rate 19.74% p.a. | annual fee $30 | Go to site More info |
More info
Bendigo Bank Basic Black
| Bendigo Bank |
| balance transfer rate | purchase rate 12.24% p.a. | annual fee $45 | Go to site More info |
More info
Want more? Compare all 207 credit cards in the Mozo comparison engine.
Compare all credit cards Forget industry awards where banks scratch each other's backs. Mozo presents the People's Choice Awards, based on real customer reviews.
Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
