I do love how easy the online and phone banking make paying bills and transferring from accounts.
I like CUA as they have great customer service, however I have to travel to the city for our nearest branch (45 min). Consequently, we're looking to change.
I have been with this bank for 40 years and they have served me well.
I have been with St George for years for both my personal and business loans. Always helpful and competitive with other banks.
Recently moved all accounts from NAB to Heritage. The difference in Heritage's day to day business was a completely different experience. I have banked with two of the big four in my lifetime and nothing will make me go back. Heritage is the bomb!
The mobile lending service we got was excellent.
The process to apply for a Firstmac loan was agonising and time consuming. We used Lendi to apply and experienced poor communication, changing requirements/documentation requirements. From first contact it took 4 weeks to obtain pre-approval and now they request further information, not even mentioned during the original request e.g. they now want a retirement strategy in case we still have a loan when we retire, our assets to debt ratio is 5 to 1 and investment income is more than required to pay the loan. The delays and stress are not worth it.
Not very competitive at the moment. I'm looking at changing banks.
Depends what you're looking for in terms of a home loan. Great if you are wanting offset accounts and credit cards, if not there probably are better options available.
Had a great experience with ANZ. I've been with ANZ for many years, convenient, good customer service. However, I recently applied for a home loan and the process is very slow. It's been more than 2 months.
We are overall happy with this bank. We refinanced with them and they enabled us to purchase a new home.
Great customer service, banking app easy to use, great deals and comparison rates.
Extremely happy with HSBC. I changed from NAB after a few poor experiences. I have saved thousands in interest and my experience has been positive. I'd highly recommend HSBC.
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