The representative is the reason for the positive review. Rebecca Wickham at BCU was attentive and patient.
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FLEXIBLE AND ACCESSIBLE
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I have banked with all the major banks and a few smaller and by far Westpac is the best
More Westpac home loan customer reviewsI like Westpac Bank because it offered me cashback of $2000 when I switched my home loan from ANZ Bank to it. Home loan borrowers should be aware of Westpac’s promotions from time to time to take advantage accordingly. However one should be aware of there is no ATM in Northbridge NSW 2063. If you want to withdraw small amount of cash, you have to go to Woolly to cash out or local post office.
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Have had absolutely wonderful customer service, easy to approach, team is in Brisbane, no hold times, very easy to contact. Staff are very understanding and listen to individual situations. So greatful to be with Suncorp. Initial application was as also extremely efficient and easy.
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As a first-time homebuyer, navigating the complex world of mortgages seemed daunting. However, with ANZ by my side, the journey became a breeze. From the initial inquiry to the closing of the deal, ANZ proved to be a reliable partner every step of the way. What sets ANZ apart is their unwavering commitment to customer satisfaction. They didn't just offer a cookie-cutter solution; instead, they took the time to understand my unique financial situation and goals. With a plethora of options at my disposal, I felt empowered to make informed decisions that aligned with my needs. One aspect that truly stood out was the transparency in communication. ANZ ensured that I was well-informed at every stage of the process, patiently answering my questions and addressing any concerns I had. This level of transparency instilled a sense of trust and confidence in their services. Moreover, ANZ's dedication to accessibility made the entire experience seamless. Whether it was through their user-friendly online portal or the support of their knowledgeable staff, assistance was always just a call or click away. In conclusion, ANZ didn't just provide me with a home loan; they provided me with peace of mind. With their unparalleled support and guidance, I was able to embark on the exciting journey of homeownership with confidence. If you're looking for a partner who will go above and beyond to fulfill your homeownership dreams, look no further than ANZ. They truly stand out from the rest.
More ANZ home loan customer reviewsGot the loan through Aussie Home Loans and they were very easy to deal with - yoo a while to approve
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All deal my with staff at BankWest are smooth, comprehensive, clear and trustworthy. Staff are extremely friendly, understanding and show compassion.
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Great fixed rate
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NAB HAVE ALEAYS BEEN AMAZING TO DEAL WITH. Have banked with them for over 30 years.
More NAB home loan customer reviewsIt is mostly fine but can be very impersonal at times
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Horrendous. I would rather have teeth pulled. Inept, and obstructive. Initially seemed okay but then the ground shifts, and agreed actions not followed up on. Process not streamlined and doesn't understand the documents sent, asks for other documents inconsistent with what is required because they haven't looked properly at what was sent
More Bendigo Bank home loan customer reviewsCommonwealth bank are all round good. They offer a great Netbank service. They have good customer service. However, they do not offer competitive prices.
More Commonwealth Bank home loan customer reviewsI'm generally well serviced by the staff at ANZ, (when they can be contacted) just like many banking services, they are becoming exclusively online and automated . Very frustrating, as more often than not, my needs require more than just texting to an AI software helper , or in some cases, a return text ( from god knows where) whom rarely understands my layman's terms of speech. Almost impossible to find a phone number for general inquiries with a real person. Overall I find the products and services competitive with other institutions.. shame there aren't more branches ... with staff... :(
More ANZ home loan customer reviewsCBA has an excellent phone app which makes everyday banking as well as some of the less usual tasks (like home loan adjustments etc) so much easier! You can also track your spending in categories like home, food & travel etc.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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