Home loan reviews

Read the latest home loan reviews from the Mozo community. Thousands of Australians have reviewed their mortgage provider to give you the inside story on everything from sneaky fees to customer service.

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Recent home loan reviews

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  • Bank of Melbourne Portfolio Loan (Advantage Package) review

    Overall rating   7 / 10
    Great opportunity to build financial freedom

    They allowed me the opportunity to build my portfolio but rates are high in the current climate.

    Price
    6 / 10
    Features
    6 / 10
    Customer service
    6 / 10
    Convenience
    6 / 10
    Trust
    6 / 10
    Less
    Jamel, Victoria, reviewed 3 days ago
  • Resimac Home Loan review

    Overall rating   0 / 10
    Not happy with them at all.

    Never consider this as a bank option, run a mile from this bank option. This bank has zero customer consideration. They call their department "customer care"; there is NO customer care - it is just focused on greed from this bank. In October 2019 the RBA reduced the rate by .25%, Resimac wrote to it customers and said they would reduce it by .15% and keep the rest. Then it took almost a month to pass on the rate reduction. We are now in March 2020 and the RBA has reduced another .25%, and Resimac still has not passed. The RBA is proposing another .25% rate cut. Do not expect them to cut.

    Price
    1 / 10
    Features
    2 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    0 / 10
    Less
    Theresa, Queensland, reviewed 3 days ago
  • ANZ Variable Rate (Owner Occupier, Principal & Interest, $150,000-$249,999) (Breakfree Package) review

    Overall rating   7 / 10
    Above the average, but mostly like all other banks

    It irritates me that less and less branches are open on weekends. I would like to see more flexibility for people who work full time.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    5 / 10
    Trust
    7 / 10
    Less
    Daniel, Victoria, reviewed 3 days ago
  • Commonwealth Bank Home Loan review

    Overall rating   3 / 10
    In the dark.

    The app and banking layout isn't too bad, but the transaction search function isn't site wide making it more painful than it needs to be to find a transaction at tax time. It would be lovely if the bank could see by transactions that there may be some confusion or challenges. If you have a mortgage, they might tell you about payment changes, but try reconciling things so you know where you are at. They don't miss their fees though.

    Price
    4 / 10
    Features
    4 / 10
    Customer service
    2 / 10
    Convenience
    8 / 10
    Trust
    1 / 10
    Less
    Glenn, New South Wales, reviewed 3 days ago
  • Commonwealth Bank Fixed Rate (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Competitive rates.

    Pros - interest rates, great customer service.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Less
    Troy, South Australia, reviewed 4 days ago
  • Westpac Rocket Repay Home Loan (Principal & Interest) review

    Overall rating   9 / 10
    So far, so good.

    So far we have been in good hands with Westpac.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Candy, Victoria, reviewed 4 days ago
  • ANZ Fixed Rate (Owner Occupier, Principal & Interest, $150k-$250k) (Breakfree Package) review

    Overall rating   10 / 10
    Simple and competitive.

    Simple and competitive, and always convenient.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Bonnie, South Australia, reviewed 4 days ago
  • Keystart Home Loan review

    Overall rating   8 / 10
    Flexibility.

    I love it.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Imre, Western Australia, reviewed 4 days ago
  • ANZ Fixed Rate (Owner Occupier, Principal & Interest, $150k-$250k) (Breakfree Package) review

    Overall rating   5 / 10
    Not the best value home loan on the market.

    A pretty easy home loan package. The only downfall is that there is a credit card linked to the home loan package which doesn't have any benefits such as earning points.

    Price
    4 / 10
    Features
    5 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    6 / 10
    Less
    Renae, New South Wales, reviewed 4 days ago
  • ME Basic Home Loan (Owner Occupier, LVR<80%, Principal and Interest) review

    Overall rating   10 / 10
    Reliant and competitive.

    ME Bank strives to excel in competitive home loan rates and customer service, and they always deliver.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    5 / 10
    Trust
    10 / 10
    Less
    Demi, Victoria, reviewed 4 days ago
  • NAB Home Loan review

    Overall rating   7 / 10
    Good product, average customer service.

    Customer service needs to improve. The product itself is competitive.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    6 / 10
    Convenience
    8 / 10
    Trust
    7 / 10
    Less
    Paul, Victoria, reviewed 4 days ago
  • Heritage Bank Variable Rate Loan (Owner Occupier, LVR<80%) (Home Advantage) review

    Overall rating   9 / 10
    Excellent customer service.

    I'm getting a very competitive rate, product features and excellent customer service. This is a very established bank.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Niroshan, Victoria, reviewed 4 days ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   5 / 10
    Great customer service.

    Interest rates drops passed on quickly and local branch has good customer service.

    Price
    5 / 10
    Features
    3 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Andrea, New South Wales, reviewed 4 days ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Great bank.

    Great bank to deal with.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    7 / 10
    Less
    Jessica, New South Wales, reviewed 4 days ago
  • Westpac Rocket Repay Home Loan (Principal & Interest) (Premier Advantage Package) review

    Overall rating   8 / 10
    Always helpful and friendly.

    Bank staff are always friendly and helpful. Loan officer extremely knowledgeable and available to provide advice and get the best deal for us to reduce our interest rate.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Garry, Western Australia, reviewed 5 days ago
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    Home loan comparisons on Mozo - rates updated daily

    • UHomeLoan - Discount Offer

      interest rate
      2.59% p.a. variableApply now to get this rate from 3 Apr
      comparison rate*
      2.59% p.a.Apply now to get this rate from 3 Apr

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    • Mortgage Simplifier

      interest rate
      2.78% p.a. variable
      comparison rate*
      2.81% p.a.

      Promoted
    • Smart Home Loan 80

      interest rate
      2.63% p.a. variable
      comparison rate*
      2.65% p.a.

      Promoted
    • Discounted Home Value Loan

      interest rate
      2.65% p.a. variable
      comparison rate*
      2.66% p.a.

      Promoted
    • Special Real Deal Home Loan

      interest rate
      2.94% p.a. variable
      comparison rate*
      2.98% p.a.

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 546 home loans in the Mozo comparison engine.

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