A terrible product that I was signed up to by a greedy mortgage broker. Does not represent value for money. High annual fee, a high-interest rate on mortgage and credit card. Steer clear. Near impossible to escape from.
Once signed on they didn't pass on the full rate cuts. However, they did pass it on for new customers, so as a loyal customer I am on a worse rate than new customers. The application process was also confusing and cumbersome, luckily I was not in any rush for the loan.
Interest rate are low. They keep an eye out for suspicious transactions. Give great financial advice. Only thing that I'm not happy about is that it is a bit difficult to send money to a few countries overseas to family so we don’t use them for that.
Macquarie Credit Union are excellent providers. Their staff are very knowledgeable and always eager to help with any queries or problems. The many products provided are very competitive and usually a lot better than the major banks. Would highly recommend them to anyone interested in a new financial provider.
Like most banks ING are quick to increase interest rates when there is a cash rate change but very slow to decrease. You have to threaten to leave them in order to get a rate reduction. Customer service is good, usually don't have to wait too long when calling them and they are always friendly and helpful.
We have been with this bank for a while and every occasion we needed to extend our home loan to do home renovations they never hesitated. They did offer home insurance once but already had it. They changed our credit cards to a lower interest rate for us.
STG Bank are really helpful.
I have been a customer of Aussie for many years and have had three loans with them and will continue to use them. My broker is genuine and trustworthy and I would not use anyone else for financing my biggest investment.
NAB has been amazing and have catered to our every need.
Zero focus on what is in the best interest of the customer.
Easy to deal with and fast approval.
Long term customer and I am satisfied with their service.
Stuffed up rewards by not processing paperwork properly with loan approval.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 531 home loans in the Mozo comparison engine.Compare more home loans
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.