They allowed me the opportunity to build my portfolio but rates are high in the current climate.
Never consider this as a bank option, run a mile from this bank option. This bank has zero customer consideration. They call their department "customer care"; there is NO customer care - it is just focused on greed from this bank. In October 2019 the RBA reduced the rate by .25%, Resimac wrote to it customers and said they would reduce it by .15% and keep the rest. Then it took almost a month to pass on the rate reduction. We are now in March 2020 and the RBA has reduced another .25%, and Resimac still has not passed. The RBA is proposing another .25% rate cut. Do not expect them to cut.
It irritates me that less and less branches are open on weekends. I would like to see more flexibility for people who work full time.
The app and banking layout isn't too bad, but the transaction search function isn't site wide making it more painful than it needs to be to find a transaction at tax time. It would be lovely if the bank could see by transactions that there may be some confusion or challenges. If you have a mortgage, they might tell you about payment changes, but try reconciling things so you know where you are at. They don't miss their fees though.
Pros - interest rates, great customer service.
So far we have been in good hands with Westpac.
Simple and competitive, and always convenient.
A pretty easy home loan package. The only downfall is that there is a credit card linked to the home loan package which doesn't have any benefits such as earning points.
ME Bank strives to excel in competitive home loan rates and customer service, and they always deliver.
I'm getting a very competitive rate, product features and excellent customer service. This is a very established bank.
Interest rates drops passed on quickly and local branch has good customer service.
Great bank to deal with.
Bank staff are always friendly and helpful. Loan officer extremely knowledgeable and available to provide advice and get the best deal for us to reduce our interest rate.
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