Car insurance reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance reviews

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  • Allianz Comprehensive Cover review

    Overall rating   2 / 10
    Long term customer treated poorly after accident.

    Had a recent car accident which was 100% the other driver's fault. My car was written off. The claim process was a nightmare. The assessor underestimated the value of my car because he compared it with a similar model. Claim assessor argued the value of everything. Everything was stressful and an argument and not what I needed when I was recovering from the trauma of being hit by a truck. Definitely not how you treat a long time customer. Beyond disappointed.

    Value for money
    4 / 10
    Policy coverage
    2 / 10
    Customer service
    1 / 10
    Claims handling
    1 / 10
    Trust
    1 / 10
    Less
    Monika, South Australia, reviewed about 4 hours ago
  • RAC Comprehensive Car Insurance review

    Overall rating   9 / 10
    Best car insurance.

    Good value and prompt service.

    Value for money
    8 / 10
    Policy coverage
    7 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Elham, Western Australia, reviewed about 4 hours ago
  • AAMI Comprehensive Car Insurance review

    Overall rating   6 / 10
    Not bad, not great.

    Every year they jack up the premiums by excessive amounts and only give discounts to people that call them and complain about the jacked up rates. Would be nice if they just gave people the reasonable rates to begin with.

    Value for money
    4 / 10
    Policy coverage
    8 / 10
    Customer service
    5 / 10
    Claims handling
    8 / 10
    Trust
    7 / 10
    Less
    Tony, Victoria, reviewed about 4 hours ago
  • Budget Direct Car Insurance review

    Overall rating   9 / 10
    Great and easy. Hardly ever a complaint.

    I like the fact that they are very easy to deal with all the time. Whenever we make an enquiry to them its always answered direct and plain simple. Be aware that your car cover might not include windscreen replacement.

    Value for money
    9 / 10
    Policy coverage
    9 / 10
    Customer service
    10 / 10
    Claims handling
    9 / 10
    Trust
    9 / 10
    Less
    Justine, Queensland, reviewed about 4 hours ago
  • RACV Complete Care Car Insurance review

    Overall rating   10 / 10
    Competitive price and excellent service.

    I like my insurer, RACV, because they have a very competitive price and the service is excellent. I have never had an issue and whenever I speak to them the service is fast and helpful. I would highly recommend to anyone asking about insurers.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Trust
    10 / 10
    Less
    Adam, Victoria, reviewed about 4 hours ago
  • GIO Platinum Car Insurance review

    Overall rating   10 / 10
    Caring and understanding.

    GIO was completely understanding and caring when I had my accident, asking if I was OK personally and understanding that I wasn't aware of all the car terms I had to dictate to them over the phone when describing damage.

    Value for money
    10 / 10
    Policy coverage
    9 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Rachel, New South Wales, reviewed about 4 hours ago
  • NRMA Car Insurance review

    Overall rating   10 / 10
    Part of the family.

    I really like NRMA, I have been a member since I was a teenager when they offered me free roadside assistance. Most of my family have policies with NRMA. They have very competitive prices and I receive a good discount for being a loyal customer. The staff are always super helpful and friendly whether in person or over the phone. I don't think I would ever change from NRMA and would definitely take out other policies with them.

    Value for money
    8 / 10
    Policy coverage
    9 / 10
    Customer service
    10 / 10
    Trust
    10 / 10
    Less
    Melanie, New South Wales, reviewed about 4 hours ago
  • Budget Direct Comprehensive Car Insurance review

    Overall rating   3 / 10
    Always question what they say!

    Great budget insurer with cheap prices, but I have found them very difficult to work with and sometimes experienced rudeness and disrespect. AS a young woman, they tried to take advantage of me. When I made a claim however with some questioning their reasoning fell apart.

    Value for money
    4 / 10
    Policy coverage
    7 / 10
    Customer service
    1 / 10
    Claims handling
    3 / 10
    Trust
    1 / 10
    Less
    Selena, Victoria, reviewed 2 days ago
  • Allianz Comprehensive Cover review

    Overall rating   8 / 10
    Overall very happy. Would stay and recommend

    Quick, easy and effective! Gave me more money back for my car than I asked when it died as they knew it’s worth better and didn’t lie to me. Always polite. Highly recommend. Took roughly 3-4 weeks for the money after settled.

    Value for money
    5 / 10
    Policy coverage
    6 / 10
    Customer service
    8 / 10
    Claims handling
    7 / 10
    Trust
    7 / 10
    Less
    Brooklyn, South Australia, reviewed 2 days ago
  • Allianz Comprehensive Cover review

    Overall rating   3 / 10
    The insurer is too expensive compared to others.

    The insurer is too expensive compared to others. Otherwise, I have not had to deal with them due to not needing to make a claim.

    Value for money
    2 / 10
    Policy coverage
    6 / 10
    Customer service
    5 / 10
    Trust
    6 / 10
    Less
    Chelsea, Australian Capital Territory, reviewed 2 days ago
  • Bingle Car Insurance review

    Overall rating   8 / 10
    Most affordable car insurance in Victoria

    Bingle are the cheapest insurance hands down. I have RACV for roadside assistance so works well!

    Value for money
    7 / 10
    Policy coverage
    7 / 10
    Customer service
    5 / 10
    Trust
    6 / 10
    Less
    Ben, Victoria, reviewed 2 days ago
  • RAC Comprehensive Car Insurance review

    Overall rating   8 / 10
    Great

    Great provider!

    Value for money
    8 / 10
    Policy coverage
    6 / 10
    Customer service
    10 / 10
    Claims handling
    8 / 10
    Trust
    10 / 10
    Less
    Sophie, Western Australia, reviewed 2 days ago
  • 1st for Women Car Insurance review

    Overall rating   7 / 10
    want some

    want some

    S, New South Wales, reviewed 2 days ago
  • RACV Complete Care Car Insurance review

    Overall rating   10 / 10
    Fantastic

    RACV is my first car insurance provider. Very easy to sign up, the phone call i received to discuss my plan for my new car was excellent, stepped me through everything. Great value and great customer service with no cons.

    Value for money
    10 / 10
    Policy coverage
    7 / 10
    Customer service
    10 / 10
    Claims handling
    8 / 10
    Trust
    10 / 10
    Less
    Dylan, Victoria, reviewed 2 days ago
  • NRMA Comprehensive Plus Car Insurance review

    Overall rating   10 / 10
    A fantastic insurer who rewards loyal customers.

    NRMA are a reliable, cost-effective insurer who reward long-term customers with discounts and rewards. They have always been very helpful and give me fantastic discounts for loyalty. I found the claiming process straightforward and they talked me through it without rushing me. It is worth calling up and renegotiating your rate each year otherwise your premiums will automatically rise - however they have always matched lower rates when I have provided them with quotes from other insurers. They also gave me free roadside assist with my last renewal.

    Value for money
    9 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Catherine, Australian Capital Territory, reviewed 3 days ago
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