Car insurance reviews

GIO premiums have become very expensive and I do not think I will continue to keep my insurance with them. However, when they were affordable, I found that they handled my claim with ease - good hire car option.

Value for money   1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

It is a well known WA company that has provided many services related to the automotive industry .

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

RACQ office staff are available and most helpful for car and house insurance.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I had an accident and with an hour I was booked in for assessment and was home within 14 days, no fuss.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Their premiums are competitive but most importantly their claims process is very efficient. The staff are always friendly and excellent to deal with.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Cheaper than many others, bonus flybuys.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been with Apia for 9 years and I recommend them and their service to be at the most efficient standard. Payment is easy. Customer service is pleasant and helpful. I am very happy with Apia.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Really easy to get a quote, .was the cheapest for me and really easy and streamlined to organise coverage!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been with this company through my bank for years. Service is good.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I like that you go straight through to a real person, and they are always friendly and helpful. They don't try and force additional products on you, which I appreciate.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Allianz had a lot of good cover options however, we were tricked into a policy that didn't include roadside assistance.

Value for money   4 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Really good value for money on their car insurance, and nice and friendly service.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

NRMA offers the best comprehensive car insurance and a lot more.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Easy to read policy wordings, don't have to specify accessories.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They have not contacted me in regards to any other services or any potential savings.

Value for money   2 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Toyota Financial Services are a great alternative for your car insurance needs. Specifically, they are easy to deal with and are great with claims handling and quoting.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

NRMA have always given value for money. Service is excellent, friendly and faultless. When processing a claim, they couldn't have been more helpful but they always are.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have had to wait 7 weeks for Coles repairer to start my repair because they are too busy. The repairer is more than 15 km from my house in Melbourne despite Coles claim otherwise, does not supply a replacement or pick up service and is no where near public transport. Coles won't allow me to use a local repairer who does Coles hire company car repairs and who can do the job immediately.

Value for money   5 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Great service. Premiums could be less expensive.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Good value and service, polite and reasonably fast response to issues.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

When my car was hit by another driver, my insurance provider organised the pick up, repair of my car and kept me informed as to the progress of my vehicle. The staff were friendly and I was happy with the repairs.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

The first year was great service and competitive pricing. The second year, I feel is way too high for the age of my car.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

CGU is an excellent company to deal with. They give great service and exceptional value for money. I am pleased to highly recommend them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Very easy process to sign up, friendly and helpful staff.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less