I was promised that the car could not be bought back and must be sold "as is" due to legal reasons. My sentimental attachment and value of my aftermarket wheels was not considered in the write-off payout. Paul (English accent) from your assessor department said I could buy the car with wheels from Manheim. The car is on Manheim with no wheels. So you have blatantly lied about this. Why could I not just ask for my wheels back? Immediate contact is required as these wheels are probably being sold by a worker for personal gain. My car was a statutory write-off. I was told I could buy the complete car back as a write off at auction, including my wheels which held substantial $$$ and sentimental value. At auction, the wheels have been removed and were probably sold for personal gain. This will be escalated to the appropriate authorities as theft, including consumer affairs and fair trading.
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Great Service. Quick claims process. Great value for money.
More AAMI car insurance customer reviewsI like Budget direct as they will always give you a deal to keep you or to get you back.
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Alway reliable.
More NRMA car insurance customer reviewsThey work with me so i get the coverage i need, they reward you for staying with them and i have not got quotes that beat them. They are more than motoring and if they make mistakes in your policy that they pick up they refund you even after years. They listen and explain the policies and help with motoring and other tips to save you money.
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I can't fault these guys. It was the cheapest quote for my car. They also allow you to pay monthly at no extra cost. And there was no quibble when I claimed for a windscreen replacement. Excellent, excellent! Only thing I would like is they have roadside assist as an option.
More ROLLiN' car insurance customer reviews
I find that RACQ are prompt and very reliable for car insurance claims. One benefit is that you can claim over the phone just by telling the operator your car registration details. Pending on your level of cover, RACQ organise for a replacement vehicle as well as temporary accommodation. RACQ are comparable to other insurance companies. You are offered a 5% discount for each additional policy e.g. house insurance, contents insurance.
More RACQ car insurance customer reviewsNRMA provides an excellent service, I previously had make a claim due to a car accident. They acted quick smart ensuring my vehicle was assessed & repaired, during this time they showed empathy towards me. Each follow up call they would always ask how I am. I highly recommend NRMA Insurance.
More NRMA car insurance customer reviewsHave been competitively priced and somewhat helpful when needing to make a claim. A bit more clarity on the claims process would have been helpful but it was all sorted in the end.
More Budget Direct car insurance customer reviewsI changed to Budget Direct a year ago & saved about a grand for a better policy than I was on previously & significantly cheaper than other quotes I got. It's a pity they don't have an Australian call centre though, Aussie jobs for Aussies.
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Youi offers comprehensive insurance at an affordable price, but what I appreciate most is their customer service– I feel like I'm dealing with real people rather than a corporation. I actually got into my first (minor) scrape about a year ago and was really shaken up about it. When I called the claims department, the person on the other end could tell I was practically in tears, and I was really surprised by how empathetic and genuine she was. It could have been a super awkward call but the service person helped me through a hard time and it's a moment that's stuck with me. I think it speaks highly of the Youi company values and the calibre of staff that they employ that a call centre worker could respond like that without missing a beat.
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My insurance company is great never had a problem with them policy coverage is great and fair pricing.
More Allianz car insurance customer reviewsI like them as I have multiple policies with them and get a good discount because of that.
More NRMA car insurance customer reviews
I have only made one claim but the process was very easy and stress free and was all done over the phone and was settled promptly without any hassles.
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