Car insurance reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance reviews

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  • TIO Comprehensive Car Insurance review

    Overall rating   8 / 10
    Happy TIO customer.

    I believe TIO are a great affordable insurance choice. I’ve always found it easy and prompt to update personal details, etc. However I have not yet (thankfully) had to make a claim! I have faith in the fact they will be pleasant to deal with in this process also.

    Value for money
    7 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Trust
    7 / 10
    Less
    Megan, Northern Territory, reviewed about 18 hours ago
  • RACT Comprehensive Motor Vehicle Insurance review

    Overall rating   10 / 10
    Just do it.

    I left another insurer to join RACT because their prices and offers were significantly better. I had a car hit me while parked and do extensive damage, from the get go everyone I spoke and dealt with was wonderful, efficient and thorough. As a young driver and it being my first accident - this sold me to RACT.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Ayla, Tasmania, reviewed about 18 hours ago
  • NRMA Comprehensive Plus Car Insurance review

    Overall rating   5 / 10
    Only a claim will prove / disprove their worth.

    They were cheaper than GIO when I signed up.

    Value for money
    5 / 10
    Policy coverage
    4 / 10
    Customer service
    3 / 10
    Trust
    5 / 10
    Less
    Robert, New South Wales, reviewed about 18 hours ago
  • Budget Direct Gold Comprehensive Car Insurance review

    Overall rating   9 / 10
    Budget Direct insurance is well valued!

    So far so good for BD. They were easy to quote and apply online and luckily I haven't had to claim. I like having all my insurance in the one place and it's easy to view and access online.

    Value for money
    9 / 10
    Policy coverage
    7 / 10
    Customer service
    8 / 10
    Trust
    9 / 10
    Less
    Andrew, Queensland, reviewed about 18 hours ago
  • AAMI Comprehensive Car Insurance review

    Overall rating   10 / 10
    Excellent service.

    Because they are value for money and prompt with answering my questions about my insurance.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Pauline, Queensland, reviewed about 18 hours ago
  • Woolworths Car Insurance review

    Overall rating   10 / 10
    Excellent service and value for money.

    I have not had to make a claim however have been with them just over 12 months and find they are value for money. I get bonus as a Woolworths shopper as well. Also love that road service could be included and free windscreen. Staff and customer service very good. So far excellent.

    Value for money
    10 / 10
    Policy coverage
    9 / 10
    Customer service
    10 / 10
    Trust
    9 / 10
    Less
    Sonja, New South Wales, reviewed about 18 hours ago
  • RACQ Comprehensive Car Insurance review

    Overall rating   10 / 10
    Awesome.

    Awesome company to work with. Never had issues with them after having 2 accidents.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Aaron, Queensland, reviewed about 18 hours ago
  • RACQ Car Insurance review

    Overall rating   6 / 10
    Best out there but insurance itself kinda sucks.

    They are none for profit but I'm sure there are richies at the top. They are pretty good but one time they didn't contact me about a claim for 5 months. Also I made a claim and then when it was not a write off I could not cancel my claim otherwise my car would be devalued $7000. This may be law but I don't think it's right.

    Value for money
    4 / 10
    Policy coverage
    4 / 10
    Customer service
    7 / 10
    Claims handling
    3 / 10
    Trust
    7 / 10
    Less
    Nikky, Queensland, reviewed about 18 hours ago
  • CommInsure Comprehensive Car Insurance review

    Overall rating   10 / 10
    Awesome.

    Easy to communicate with.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Kristie, Queensland, reviewed about 18 hours ago
  • CGU Comprehensive Insurance review

    Overall rating   9 / 10
    Great customer service!

    Value for money insurance. Simple claim process. Easy to deal with, great customer service.

    Value for money
    9 / 10
    Policy coverage
    9 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Megan, Queensland, reviewed about 18 hours ago
  • RAC Car Insurance review

    Overall rating   7 / 10
    There when you need them, only a phone call away.

    Good customer service, discounted movie tickets, efficient when need to be accessed by phone. Unable to find close centre.

    Value for money
    7 / 10
    Policy coverage
    6 / 10
    Customer service
    10 / 10
    Trust
    5 / 10
    Less
    Teresa, Western Australia, reviewed about 18 hours ago
  • Coles Comprehensive Car Insurance review

    Overall rating   9 / 10
    Excellent insurer.

    Excellent insurer. I’ve never had problems both with house insurance and car insurance, customer service is fantastic. In the beginning of the year, my place got robbed and I called my insurer and the matter was resolved so quickly and effectively. I was happy overall with my claim.

    Value for money
    9 / 10
    Policy coverage
    9 / 10
    Customer service
    9 / 10
    Claims handling
    9 / 10
    Trust
    9 / 10
    Less
    Vera, Queensland, reviewed about 18 hours ago
  • AAMI Comprehensive Car Insurance review

    Overall rating   10 / 10
    Love this company.

    Have been a long time customer with AAMI. They are excellent and provide awesome service.

    Value for money
    10 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Teresa, New South Wales, reviewed about 18 hours ago
  • RAC Car Insurance review

    Overall rating   8 / 10
    Reliable and good value for money.

    I was looking into changing insurers when my policy increased by 10%, after increasing by the same amount the year before. RAC ticked all the boxes, and gave a discount for my first year. I will recommend them to anyone who'll listen.

    Value for money
    8 / 10
    Policy coverage
    8 / 10
    Trust
    8 / 10
    Less
    Rhiannan, Western Australia, reviewed about 18 hours ago
  • RACQ Comprehensive Car Insurance review

    Overall rating   10 / 10
    Great customer service.

    Always easy to work with over the phone.

    Value for money
    8 / 10
    Policy coverage
    10 / 10
    Customer service
    10 / 10
    Claims handling
    10 / 10
    Trust
    10 / 10
    Less
    Katrina, Queensland, reviewed about 18 hours ago
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