Car insurance customer reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance customer reviews

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  • AAMI Comprehensive Car Insurance

    Great company with great products and services

    I had recently joined AAMI when I was involved in an accident. The process to log and finalise theClaim was very good. I would recommend AAMI as a trustworthy company with great products and services

    Value for money
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    Ken, Victoria, reviewed 18 days ago
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  • ahm Car Insurance

    ahm Is The Best Value For Money, Cover & Ease

    I love ahm! I have Car and Health Insurance with them and because I have both I have a discount too! They also offer a youth discount which is great! I use the pay as you go (set kms per year) option for my car insurance which is perfect for me since I only pay for how much I drive and I’m fully covered. Compared to other insurances, this one was the best in value and price. I know young drivers are penalised more because of their inexperience, but being 24 with no accidents in six years of driving I’m glad that ahm can recognise that, and treat me fairly. Their customer service is amazing, their app and website are easy to use and navigate, and they have lots of information sheets that you can read through. Everything is clear, concise, and easy to understand for the regular person with no legal jargon. I truly have no complaints - only that price could be nonexistent lol but it’s already way cheaper than any competitor and insurance is kind of a necessity.

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    Stephanie, Victoria, reviewed 18 days ago
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  • Youi Comprehensive Car Insurance

    Excellent service and competitive price.

    So friendly on the phone and so easy to access help. Provide help to cut your fees. Excellent service. Excellent. And competitive price.

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    Elisabeth, New South Wales, reviewed 18 days ago
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  • RAC Comprehensive Car Insurance

    Very confident to have as my car insurance

    Yep recommend fully

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    Catherine, Western Australia, reviewed 18 days ago
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  • CBA Comprehensive Car Insurance

    CBAI untrustworthy. Request excess when no fault .

    My vehicle was parked correctly in a parking station and someone drove into it and left his details and admitted liability. Completed CBAI claim online. Ticked box to state car was parked in parking station and hit by another car. Next question in online claim form " Who was driving your car at the time?" "Nobody. The car was parked." I provided the other driver's details online to CBAI. They sent me a claim number and their bank acct details for me to pay $1600 excess when I have just completed the online form stating someone hit my parked car , admitted liability and I provided his details. 3 emails disputing this with CBAI were ignored. I rang CBAI today and , yes, they had received my emails but, no, they weren't going to waive my excess as their policy documents stated they would, until I rang and agitated. CBAI was just trying it on. Totally untrustworthy company. Avoid.

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    Cameron, Queensland, reviewed 2 months ago
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  • GIO Platinum Car Insurance

    very good provider and great support

    what can I say they have helped with all my needs for my insurance and everything else. theres barley any wait time to get hold of someone when needed very helpful people and all in good provider for me and others cons- I don't really have any complaints for my end I'm very satisfide with them all.

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    Zayn, New South Wales, reviewed 2 months ago
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  • Bingle Car Insurance

    Cheaper insurance

    Fairly cheap which is nice.

    Value for money
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    Leon, New South Wales, reviewed 2 months ago
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  • Shannons Comprehensive Motor Vehicle Insurance

    Insurance

    Never had insurance before would be able to deal with it

    Value for money
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    Steven, New South Wales, reviewed 4 months ago
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  • QBE Comprehensive Car Insurance

    Great price

    Originally paid $530 for my first policy. Incredible!! AFter making a claim my 2nd year was over $1000. Not sure if the hike was because of the claim and or just general price increase. Still, $1000 is pretty good. My claim was smooth. Will stay with QBE.

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    Rachel, Queensland, reviewed 4 months ago
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  • Budget Direct Car Insurance

    Worth changing too

    I was stuck on GIO for years but when I compared Budget Direct, I haven't saved a thousand of dollars but $60 savings will do under the current hardships me n my family r having, evey dollar counts atm

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    Kate, New South Wales, reviewed 4 months ago
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  • Shannons Comprehensive Motor Vehicle Insurance

    At Shannon's, We understand your Passion..

    Shannon's staff are very friendly and straight forward and at Shannon's they understand people that are passionate about their cars and if the unspeakable happens whether it be a car accident or the theft of your pride and joy they are quick to provide any payouts or covering costs to make the time that your vehicle isn't on the road as painless as possible....

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    Adam, Queensland, reviewed 4 months ago
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  • RAA Premium Comprehensive Car Insurance

    Fantastic

    I love my insurance company. It's one of the best out there. No BS .

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    Daniel, South Australia, reviewed 4 months ago
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  • Budget Direct Car Insurance

    Great freindly service

    Good customer service and price not to bad against other insurance companies.

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    Peter, Western Australia, reviewed 4 months ago
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  • Apia Comprehensive Car Insurance

    THEY ARE THE BEST I HAVE EVER HAD

    THEY ARE THE BEST I HAVE EVER HAD MY CAR UNSURANCE WITH

    Value for money
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    Jann, Victoria, reviewed 4 months ago
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  • Allianz Car Insurance

    overal competitive pricing,

    competitive pricing,

    Value for money
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    Trust
    Less
    Kevin, South Australia, reviewed 4 months ago
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