I believe TIO are a great affordable insurance choice. I’ve always found it easy and prompt to update personal details, etc. However I have not yet (thankfully) had to make a claim! I have faith in the fact they will be pleasant to deal with in this process also.
I left another insurer to join RACT because their prices and offers were significantly better. I had a car hit me while parked and do extensive damage, from the get go everyone I spoke and dealt with was wonderful, efficient and thorough. As a young driver and it being my first accident - this sold me to RACT.
So far so good for BD. They were easy to quote and apply online and luckily I haven't had to claim. I like having all my insurance in the one place and it's easy to view and access online.
I have not had to make a claim however have been with them just over 12 months and find they are value for money. I get bonus as a Woolworths shopper as well. Also love that road service could be included and free windscreen. Staff and customer service very good. So far excellent.
They are none for profit but I'm sure there are richies at the top. They are pretty good but one time they didn't contact me about a claim for 5 months. Also I made a claim and then when it was not a write off I could not cancel my claim otherwise my car would be devalued $7000. This may be law but I don't think it's right.
Good customer service, discounted movie tickets, efficient when need to be accessed by phone. Unable to find close centre.
Excellent insurer. I’ve never had problems both with house insurance and car insurance, customer service is fantastic. In the beginning of the year, my place got robbed and I called my insurer and the matter was resolved so quickly and effectively. I was happy overall with my claim.
I was looking into changing insurers when my policy increased by 10%, after increasing by the same amount the year before. RAC ticked all the boxes, and gave a discount for my first year. I will recommend them to anyone who'll listen.
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