Car insurance reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance reviews

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Affordable and reasonable

Very affordable pricing and option for monthly payments rather than only one annual lump sum.

Full review

Very affordable pricing and option for monthly payments rather than only one annual lump sum.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Trust   8 / 10

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Lani, Victoria, reviewed about 19 hours ago

Youi

Youi car insurance review

Overall rating   9 / 10

Good, friendly service

They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Full review

They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chas, New South Wales, reviewed about 22 hours ago

Youi

Youi car insurance review

Overall rating   10 / 10

Competitive premiums and excellent service

Immediate attention to claims. No hassle on repairs, friendly service.

Full review

Immediate attention to claims. No hassle on repairs, friendly service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Barbara, Queensland, reviewed about 1 month ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums and excellent service

Immediate attention to claims. No hassle on repairs, friendly service.

Full review

Immediate attention to claims. No hassle on repairs, friendly service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Barbara, Queensland, reviewed about 1 month ago

Woolworths

Woolworths car insurance review

Overall rating   1 / 10

Terrible

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Full review

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Kareem, New South Wales, reviewed about 1 month ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Terrible

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Full review

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Kareem, New South Wales, reviewed about 1 month ago

RAA

RAA car insurance review

Overall rating   8 / 10

Competitively priced car insurance

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Full review

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Trust   8 / 10

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Liz, New South Wales, reviewed about 1 month ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitively priced car insurance

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Full review

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Trust   8 / 10

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Liz, South Australia, reviewed about 1 month ago

RACQ

RACQ car insurance review

Overall rating   10 / 10

Competitive prices and excellent customer service.

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Full review

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Leonnie, Western Australia, reviewed about 1 month ago

RACQ

RACQ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive prices and excellent customer service.

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Full review

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Leonnie, Queensland, reviewed about 1 month ago

Coles

Coles Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Probably the best insurer

Helpful and rapid service.

Full review

Helpful and rapid service.

    Value for money   10 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Trust   8 / 10

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Debbie, Queensland, reviewed about 1 month ago

Coles

Coles Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

Very expensive

Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

Full review

Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   7 / 10

    Trust   5 / 10

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Allan, Queensland, reviewed about 1 month ago

RAC

RAC Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Happy customer

Happy with their policy.

Full review

Happy with their policy.

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lorraine, Western Australia, reviewed 5 months ago

NRMA

NRMA Comprehensive Plus Car Insurance car insurance review

Overall rating   8 / 10

Happy with NRMA no need to look at change

Insurance is fine, no need for change, it's a competitive rate.

Full review

Insurance is fine, no need for change, it's a competitive rate.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Trust   8 / 10

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Trent, Queensland, reviewed 5 months ago

Shannons

Shannons Comprehensive Motor Vehicle Insurance car insurance review

Overall rating   9 / 10

Coverage is good and the premiums very resonable

Use this company for house and contents on two properties.

Full review

Use this company for house and contents on two properties.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Gillian, Victoria, reviewed 5 months ago

NRMA

NRMA Comprehensive Plus Car Insurance car insurance review

Overall rating   7 / 10

All dealings have been good

Competitive premiums and good customer service.

Full review

Competitive premiums and good customer service.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Trust   7 / 10

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Jirra, New South Wales, reviewed 5 months ago

Shannons

Shannons Comprehensive Motor Vehicle Insurance car insurance review

Overall rating   9 / 10

The Insurance company that are honest

Because of the repairer being very dishonest, enough to be in jail or rehabilitation; problems were caused with getting my Pontiac firebird back for quite a long time. However Shannons' helped out a lot.

Full review

Because of the repairer being very dishonest, enough to be in jail or rehabilitation; problems were caused with getting my Pontiac firebird back for quite a long time. However Shannons' helped out a lot.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Alparslan, New South Wales, reviewed 6 months ago

RACQ

RACQ Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good service

Have had good claims service with claims.

Full review

Have had good claims service with claims.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   7 / 10

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Linda, Queensland, reviewed 6 months ago

Apia

Apia car insurance review

Overall rating   8 / 10

Understanding of an older person's needs

They were very very helpful and understanding when I first insured my car with them. I am confident that that their helpfulness will continue if I need to contact them. I have not yet had reason to lodge a claim with them.

Full review

They were very very helpful and understanding when I first insured my car with them. I am confident that that their helpfulness will continue if I need to contact them. I have not yet had reason to lodge a claim with them.

    Value for money   8 / 10

    Customer service   7 / 10

    Trust   8 / 10

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Jan, South Australia, reviewed 6 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very competitive and great customer service

Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

Full review

Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

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Sally, Victoria, reviewed 6 months ago

RAC

RAC Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Just what you need

Quick easy sign up and very cheap in comparison.

Full review

Quick easy sign up and very cheap in comparison.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Trust   9 / 10

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Kristian, Western Australia, reviewed 6 months ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums

I love GIO as they are cheap, reliable and awesome value.

Full review

I love GIO as they are cheap, reliable and awesome value.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Alison, Victoria, reviewed 6 months ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Choose AAMI

Always been happy with my car insurance from AAMI and IRS premiums.

Full review

Always been happy with my car insurance from AAMI and IRS premiums.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela, New South Wales, reviewed 6 months ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   10 / 10

Great

Very happy.

Full review

Very happy.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lee, New South Wales, reviewed 6 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

No problems

I really like Youi.

Full review

I really like Youi.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Debbie, Queensland, reviewed 6 months ago

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.