Car insurance reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

Search reviews by

Search

Recent car insurance reviews

Suncorp Insurance

Suncorp Insurance Comprehensive Advantages Car Insurance car insurance review

Overall rating   10 / 10

Good

Great service whenever I’ve had to ring them.

Full review

Great service whenever I’ve had to ring them.

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   6 / 10

    Trust   10 / 10

Less

Tracy, Queensland, reviewed 7 days ago

Coles

Coles Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good insurance from Coles, $25 discount, flybuys

Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

Full review

Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Trust   9 / 10

Less

Charmain, New South Wales, reviewed 7 days ago

Allianz

Allianz car insurance review

Overall rating   7 / 10

Good service

They are good but they could include emergency break down service like some other insurers.

Full review

They are good but they could include emergency break down service like some other insurers.

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

Less

Joanne, Queensland, reviewed 13 days ago

RACV

RACV car insurance review

Overall rating   5 / 10

Bit expensive

I have to go to a really high excess to get a decent Premium.

Full review

I have to go to a really high excess to get a decent Premium.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   4 / 10

    Trust   5 / 10

Less

Ash, Victoria, reviewed 15 days ago

GIO

GIO Platinum Car Insurance car insurance review

Overall rating   9 / 10

Price & policy great so far.

Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.

Full review

Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Joy, New South Wales, reviewed 22 days ago

Apia

Apia car insurance review

Overall rating   9 / 10

Competitive and thorough.

I have been with Apia insurance for the past 7 years. Their service is absolutely amazing. If you have an accident they process your claim immediately. They even provide a hire car. While my car was being repaired, l used the hire car for 1 month...

Full review

I have been with Apia insurance for the past 7 years. Their service is absolutely amazing. If you have an accident they process your claim immediately. They even provide a hire car. While my car was being repaired, l used the hire car for 1 month with no extra charge. Try and beat that.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Roslyn, Victoria, reviewed 22 days ago

Shannons

Shannons car insurance review

Overall rating   9 / 10

Great customer service and competitive rates.

Designed for motoring enthusiasts.

Full review

Designed for motoring enthusiasts.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

Less

Scott, Victoria, reviewed 22 days ago

Allianz

Allianz Comprehensive Cover car insurance review

Overall rating   10 / 10

Competitive premiums

Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

Full review

Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Rosalie, Queensland, reviewed about 1 month ago

AAMI

AAMI Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Satisfied with the service I received from AAMI

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Full review

My experience with AAMI has been a positive one. They have friendly staff and good follow up.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Trust   9 / 10

Less

Dianne, New South Wales, reviewed about 1 month ago

RACT

RACT Comprehensive Motor Vehicle Insurance car insurance review

Overall rating   10 / 10

Excellent device on all types of insurances

Have had all insurances with RACT for over 50 years. Happy so will not change.

Full review

Have had all insurances with RACT for over 50 years. Happy so will not change.

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Annette, Tasmania, reviewed about 1 month ago

Apia

Apia car insurance review

Overall rating   10 / 10

Great rates and features

Great service.

Full review

Great service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Andrew, Western Australia, reviewed about 1 month ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Value for money with good honest service.

Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car...

Full review

Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car insurance as Youi now sells NSW Greenslip Insurace on behalf of QBE also. I had cause to make a claim earlier this year for an accident where I was not at fault. Claims processing could not have been easier.

    Value for money   10 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Chas, New South Wales, reviewed about 2 months ago

AAMI

AAMI car insurance review

Overall rating   10 / 10

Competitive premiums and great customer service

AAMI is always reliable.

Full review

AAMI is always reliable.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Graham, Queensland, reviewed about 2 months ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Affordable and reasonable

Very affordable pricing and option for monthly payments rather than only one annual lump sum.

Full review

Very affordable pricing and option for monthly payments rather than only one annual lump sum.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Trust   8 / 10

Less

Lani, Victoria, reviewed about 2 months ago

Youi

Youi car insurance review

Overall rating   9 / 10

Good, friendly service

They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Full review

They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Chas, New South Wales, reviewed about 2 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

Competitive premiums and excellent service

Immediate attention to claims. No hassle on repairs, friendly service.

Full review

Immediate attention to claims. No hassle on repairs, friendly service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Barbara, Queensland, reviewed 3 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums and excellent service

Immediate attention to claims. No hassle on repairs, friendly service.

Full review

Immediate attention to claims. No hassle on repairs, friendly service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Barbara, Queensland, reviewed 3 months ago

Woolworths

Woolworths car insurance review

Overall rating   1 / 10

Terrible

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Full review

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

Less

Kareem, New South Wales, reviewed 3 months ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Terrible

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Full review

WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

    Value for money   2 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

Less

Kareem, New South Wales, reviewed 3 months ago

RAA

RAA car insurance review

Overall rating   8 / 10

Competitively priced car insurance

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Full review

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Trust   8 / 10

Less

Liz, New South Wales, reviewed 3 months ago

RAA

RAA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitively priced car insurance

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Full review

Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Trust   8 / 10

Less

Liz, South Australia, reviewed 3 months ago

RACQ

RACQ car insurance review

Overall rating   10 / 10

Competitive prices and excellent customer service.

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Full review

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Leonnie, Western Australia, reviewed 3 months ago

RACQ

RACQ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive prices and excellent customer service.

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Full review

Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Leonnie, Queensland, reviewed 3 months ago

Coles

Coles Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Probably the best insurer

Helpful and rapid service.

Full review

Helpful and rapid service.

    Value for money   10 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Trust   8 / 10

Less

Debbie, Queensland, reviewed 3 months ago

Coles

Coles Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

Very expensive

Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

Full review

Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   7 / 10

    Trust   5 / 10

Less

Allan, Queensland, reviewed 3 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

peoples choice award

People's Choice Award 2018

Forget industry awards where the industry scratch each other’s backs. Mozo presents the People’s Choice Awards, based on real customer reviews.

Check out the winners
Back to top

About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.