Car insurance reviews

Great service whenever I’ve had to ring them.

Value for money   5 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   6 / 10

Trust   10 / 10

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Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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They are good but they could include emergency break down service like some other insurers.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   7 / 10

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I have to go to a really high excess to get a decent Premium.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   5 / 10

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Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with Apia insurance for the past 7 years. Their service is absolutely amazing. If you have an accident they process your claim immediately. They even provide a hire car. While my car was being repaired, l used the hire car for 1 month with no extra charge. Try and beat that.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Designed for motoring enthusiasts.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

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Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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Have had all insurances with RACT for over 50 years. Happy so will not change.

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car insurance as Youi now sells NSW Greenslip Insurace on behalf of QBE also. I had cause to make a claim earlier this year for an accident where I was not at fault. Claims processing could not have been easier.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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AAMI is always reliable.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very affordable pricing and option for monthly payments rather than only one annual lump sum.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   8 / 10

Trust   8 / 10

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They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Value for money   2 / 10

Policy coverage   3 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Value for money   2 / 10

Policy coverage   3 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

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Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

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Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very competitive prices. The cheapest around at the time. Excellent when I had a car accident. They took care of everything for me. The claim was sorted promptly.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Helpful and rapid service.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Trust   8 / 10

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Just opted out with them couple of days ago - very expensive. After shopping around, found budget direct so have been with them for a a few days now.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   7 / 10

Trust   5 / 10

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