Car insurance reviews

I have been with Apia insurance for the past 7 years. Their service is absolutely amazing. If you have an accident they process your claim immediately. They even provide a hire car. While my car was being repaired, l used the hire car for 1 month with no extra charge. Try and beat that.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Extremely helpful but when making a claim sometimes there is a long wait to get through to the claims officer. Rates are easily arranged and monthly payments are easily set up.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   10 / 10

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They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Recently changed after 20 years with previous insurer & haven't looked back. Got $200 eftpos card as a reward in the first month!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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The policy coverage provided and its price is below par for the age and driving experiencing of the policy holder. The basic policy is acceptable, but there are excessive costs involved for extras such as care hire etc.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   6 / 10

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Suncorp CTP has always been the one to use. Pricing is competitive and they are a name you can trust.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   8 / 10

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The insurer I was with was government, so it was established and well known and everything seemed to run smoothly.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Great service whenever I’ve had to ring them.

Value for money   5 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   6 / 10

Trust   10 / 10

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Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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They are good but they could include emergency break down service like some other insurers.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   7 / 10

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I have to go to a really high excess to get a decent Premium.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   5 / 10

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Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Designed for motoring enthusiasts.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

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Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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Have had all insurances with RACT for over 50 years. Happy so will not change.

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car insurance as Youi now sells NSW Greenslip Insurace on behalf of QBE also. I had cause to make a claim earlier this year for an accident where I was not at fault. Claims processing could not have been easier.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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AAMI is always reliable.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very affordable pricing and option for monthly payments rather than only one annual lump sum.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   8 / 10

Trust   8 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Value for money   2 / 10

Policy coverage   3 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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WORST insurance ever! I have been calling them twice a week for a insurance claim that was claimed over a year ago, and every time i call they give me a different answer, and it just keeps dragging on. Waste of your time and money, don't buy.

Value for money   2 / 10

Policy coverage   3 / 10

Customer service   0 / 10

Claims handling   0 / 10

Trust   0 / 10

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Every year at renewal time I do a car insurance comparison and RAA are always able to offer me great insurance at a premium price that is less than others when comparing alike for alike.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Trust   8 / 10

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