Car insurance reviews

I have been with AAMI for over 30 years and they have always been there when I have needed them. Their service is excellent and they act fast. On the rare occasion where there is a cheaper price on the market they do a price match and beat is. I have 3 cars insured with them and my home; it would take a lot for me to change providers. I give them a 10/10

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with NRMA for 35 years, except one year where I tried out Coles insurance. Despite being cheaper I wasn't happy with them and returned to NRMA

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Their premiums are cheap, the cover and service is good.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   10 / 10

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I have been with GIO for many years and have filed several claims which were all dealt with promptly. In fact for my last claim, my car had several issues and all the repairs were sorted to my satisfaction.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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Great to deal with. Easy straight forward process and I would recommend them to all my family and friends.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   5 / 10

Trust   8 / 10

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I've never had issues with them prior, however they are still a newer insurer so the trust levels are still growing. Their premium was very competitive and led me to switch from Comminsure to Coles!

Value for money   10 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Trust   8 / 10

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I only have one word to describe NAB's car insurance. Disappointing.

Policy coverage   3 / 10

Customer service   3 / 10

Claims handling   1 / 10

Trust   1 / 10

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I feel safe with RAC. Their services are quick and reliable.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have been with them for years and would not go anywhere else.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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After reviewing NRMA's terms and conditions, their policies seem to offer good, comprehensive coverage. Their rates and loyalty deduction premiums are also very competitive.

Value for money   7 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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I have been with Apia insurance for the past 7 years. Their service is absolutely amazing. If you have an accident they process your claim immediately. They even provide a hire car. While my car was being repaired, l used the hire car for 1 month with no extra charge. Try and beat that.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Extremely helpful but when making a claim sometimes there is a long wait to get through to the claims officer. Rates are easily arranged and monthly payments are easily set up.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   10 / 10

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They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Recently changed after 20 years with previous insurer & haven't looked back. Got $200 eftpos card as a reward in the first month!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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The policy coverage provided and its price is below par for the age and driving experiencing of the policy holder. The basic policy is acceptable, but there are excessive costs involved for extras such as care hire etc.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   6 / 10

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Suncorp CTP has always been the one to use. Pricing is competitive and they are a name you can trust.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   8 / 10

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The insurer I was with was government, so it was established and well known and everything seemed to run smoothly.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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Great service whenever I’ve had to ring them.

Value for money   5 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   6 / 10

Trust   10 / 10

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Coles insurance is about the same as Woolworths insurance. Both offer the same benefits at the same price. I get roadside assistance too with Coles. I am rewarded by using Coles insurance with flybuys points that I redeem for money when shopping.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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They are good but they could include emergency break down service like some other insurers.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   7 / 10

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I have to go to a really high excess to get a decent Premium.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   5 / 10

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Totally impressed with this insurance company for motor insurance. Price and claims process as well as policy is very impressive.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Designed for motoring enthusiasts.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

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Allianz have a competitive price for both my insurances, car & content. My claim on contents when Ulurie went through it took 10 months for the replacements to arrive.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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My experience with AAMI has been a positive one. They have friendly staff and good follow up.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Trust   9 / 10

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