Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider customer reviews

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  • Ergon Energy Electricity

    No competition. So nothing to compare.

    We are only able to get 1 provider in my area. This means no competition. I dislike this as no company should be allowed a monopoly. I do like their quick fix service in the event of breakdowns or service interruptions. There are no pros or cons. In this area its Ergon or nothing.

    Value for money
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    9 / 10
    Less
    Derek, Queensland, reviewed about 20 hours ago
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  • Alinta Energy Gas

    Could do better

    Only called me about savings once I transferred to another supplier.

    Value for money
    6 / 10
    Bill clarity
    9 / 10
    Customer service
    7 / 10
    Less
    Greg, Western Australia, reviewed about 20 hours ago
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  • Red Energy Electricity

    TOMORROWS ENERGY TODAY

    Reasonably priced with good back up support.

    Value for money
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Green Friendly
    9 / 10
    Less
    Alistair, New South Wales, reviewed about 20 hours ago
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  • Kleenheat Gas

    RELIABLE HEAT AT REASONABLE PRICES DELIVERED HOME.

    Kleenheat gas provides 45 kg cylinders to my home. when ordering for the first time they provide two cylinder's unless you specify differently. Kleenheat gas also provides a 5% discount if the customer is an "rac" member and has provided your details to the main office, then Kleenheat gas provides that information to the local agent and the account is adjusted accordingly. Natural gas is a renewable energy that heats up quickly and can be controlled for low, medium or high heat. One cylinder has so far lasted me over five (5) years so it's very economical to deliver to my home and install a new cylinder and take away the used cylinder. Since my long association with kleenheat gas I haven't had an issue with them.

    Value for money
    8 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Tony, Western Australia, reviewed about 20 hours ago
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  • AGL Gas

    No choice

    Their is not much choice in Wollongong.

    Value for money
    6 / 10
    Bill clarity
    6 / 10
    Customer service
    4 / 10
    Green Friendly
    3 / 10
    Less
    Joanne, New South Wales, reviewed about 20 hours ago
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  • Origin Energy Gas

    Origin is a million miles ahead of Elgas up in FNQ

    Origin is a service that is quick and easy to deal with over the phone or online and their service folk who change the gas are always friendly and on time. Can't fault the service other than they could be greener and perhaps a little cheaper!

    Value for money
    8 / 10
    Bill clarity
    7 / 10
    Customer service
    9 / 10
    Green Friendly
    4 / 10
    Less
    Jess, Queensland, reviewed about 20 hours ago
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  • AGL Gas

    Providers good deed

    I am with AGL for my household gas supply. I get bills that are straightforward and easy to read. Can pay in different ways and they were most understanding when I contacted them and told them I was having trouble paying the full amount due to my wage decreasing from COVID 19 restrictions. Great to be with a supplier who understands peoples needs in times of stress.

    Value for money
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Alexandra, New South Wales, reviewed about 20 hours ago
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  • Origin Energy Electricity

    Very happy with Origin

    As a long term customer we are offered good rates with reminders that the contract is due to expire then we ring are renegotiate our next 12 months.

    Value for money
    8 / 10
    Bill clarity
    9 / 10
    Customer service
    7 / 10
    Green Friendly
    8 / 10
    Less
    Beth, Queensland, reviewed about 20 hours ago
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  • Alinta Energy Electricity

    Happy

    I’m happy with my provider. I recently called about the service I have and it was confirmed I was on the best plan they can offer.

    Value for money
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Less
    Jody, Queensland, reviewed 1 day ago
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  • Synergy Electricity

    EXCELLENT SERVICE AND PRICING

    I'VE BEEN USING SYNERGY FOR THE PASS 3 YEARS AND HAVE HAD ZERO ISSUES WITH THEM. MY INITIAL SETUP WAS QUICK AND EASY. I HAVEN'T HAD TO USE THEIR SUPPORT WHICH IS VERY GOOD. I WOULD RECOMMEND THEM TO FAMILY, COWORKERS AND FRIENDS.

    Value for money
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    8 / 10
    Less
    James, Western Australia, reviewed 1 day ago
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  • AGL Electricity

    Best value to my household

    Electricity is delivered to my home via underground lines. The same lines are powered by the same source via the same local substation REGARDLESS of the biller. Rating can only be given regarding pricing.

    Value for money
    6 / 10
    Bill clarity
    9 / 10
    Less
    Graham, Queensland, reviewed 1 day ago
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  • AGL Electricity

    Great company

    They are helpful, prompt and friendly.

    Value for money
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    9 / 10
    Less
    Peter, South Australia, reviewed 1 day ago
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  • Ergon Energy Electricity

    Ergon Energy is a fantastic energy provider.

    Ergon Energy are a very efficient electricity provider. Any time I need an extension they are always so helpful to help me pay my bill in manageable instalments. Whenever there is a loss of power they are very efficient in restoring power again. The phone and website service to check power outages is also very helpful. I would highly recommend Ergon Energy.

    Value for money
    8 / 10
    Bill clarity
    8 / 10
    Customer service
    9 / 10
    Green Friendly
    9 / 10
    Less
    Sherene, Queensland, reviewed 1 day ago
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  • AGL Electricity

    Beat to shop around

    Don't really look after their loyal customers. After 6-12 months they always up their prices.

    Value for money
    5 / 10
    Bill clarity
    6 / 10
    Customer service
    5 / 10
    Green Friendly
    5 / 10
    Less
    Vince, Queensland, reviewed 2 days ago
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  • AGL Electricity

    Alright

    Cons are increasing prices so constantly need to compare with other providers.

    Value for money
    6 / 10
    Bill clarity
    7 / 10
    Customer service
    6 / 10
    Green Friendly
    6 / 10
    Less
    Dot, New South Wales, reviewed 2 days ago
    More AGL electricity customer reviews
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