Have great services and great customer service.
I've just re-signed to a new deal with EA with all the discounts and rebates available to me at this time.
I like this provider for their clear billing and set up as an ongoing/new provider. If you are interested in this provider, you should be aware of new billing changes and be clear to set expectations between AGL and yourself. This will allow for open and diverse communication to avoid unwarranted changes in the service. Greater awareness over the sustainability and 'green' action undertaken by AGL could be increased for new customers.
The billing department is woeful. The invoices don't match what is in the online login areas. The staff are pleasant.
The product I use is well priced, there isn't anything too special but you get everything you think you're getting, I do like that transparency. Never had a problem with customer service either so that's good. Overall, great product.
I have just signed a new deal with EA and I was impressed with the discounts and rebates offered at a surprisingly competitive rate!
I've been with them for over 10 years and I'm happy with them.
They are always very helpful over the phone are very prompt at fixing problems.
The Origin outlet in Eden are marvellous, always extremely helpful.
Really easy set up and kept up to date with progress.
They were very helpful when I decided to move and continue using their company. They helped me find the best plan according to my needs. The switch over to the new property went off without a hitch.
Great customer aervice, no issues with service (outside of general/neighbourhood faults etc) and fantastic discount.
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