We are only able to get 1 provider in my area. This means no competition. I dislike this as no company should be allowed a monopoly. I do like their quick fix service in the event of breakdowns or service interruptions. There are no pros or cons. In this area its Ergon or nothing.
Kleenheat gas provides 45 kg cylinders to my home. when ordering for the first time they provide two cylinder's unless you specify differently. Kleenheat gas also provides a 5% discount if the customer is an "rac" member and has provided your details to the main office, then Kleenheat gas provides that information to the local agent and the account is adjusted accordingly. Natural gas is a renewable energy that heats up quickly and can be controlled for low, medium or high heat. One cylinder has so far lasted me over five (5) years so it's very economical to deliver to my home and install a new cylinder and take away the used cylinder. Since my long association with kleenheat gas I haven't had an issue with them.
Origin is a service that is quick and easy to deal with over the phone or online and their service folk who change the gas are always friendly and on time. Can't fault the service other than they could be greener and perhaps a little cheaper!
I am with AGL for my household gas supply. I get bills that are straightforward and easy to read. Can pay in different ways and they were most understanding when I contacted them and told them I was having trouble paying the full amount due to my wage decreasing from COVID 19 restrictions. Great to be with a supplier who understands peoples needs in times of stress.
As a long term customer we are offered good rates with reminders that the contract is due to expire then we ring are renegotiate our next 12 months.
I'VE BEEN USING SYNERGY FOR THE PASS 3 YEARS AND HAVE HAD ZERO ISSUES WITH THEM. MY INITIAL SETUP WAS QUICK AND EASY. I HAVEN'T HAD TO USE THEIR SUPPORT WHICH IS VERY GOOD. I WOULD RECOMMEND THEM TO FAMILY, COWORKERS AND FRIENDS.
Electricity is delivered to my home via underground lines. The same lines are powered by the same source via the same local substation REGARDLESS of the biller. Rating can only be given regarding pricing.
Ergon Energy are a very efficient electricity provider. Any time I need an extension they are always so helpful to help me pay my bill in manageable instalments. Whenever there is a loss of power they are very efficient in restoring power again. The phone and website service to check power outages is also very helpful. I would highly recommend Ergon Energy.
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