Energy reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider reviews

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Momentum Energy

Momentum Energy electricity review

Overall rating   10 / 10

Satisfactory choice for electricity and gas

Momentum Energy are excellent. After being with Origin Energy for many years and not knowing there were competitive electricity companies on the market, I came across Momentum and am pleased to say they are brilliantly priced and easy to...

Momentum Energy are excellent. After being with Origin Energy for many years and not knowing there were competitive electricity companies on the market, I came across Momentum and am pleased to say they are brilliantly priced and easy to compromise in billing instalments. I was with Origin for my first month to realise they had charged me $416.00 for a five and a half week cycle. I then opted for Momentum Energy and my actual first quarterly billing cycle was 12 weeks with Momentum and they only charged me $406.12.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Ellen (VIC), reviewed about 10 hours ago

Red Energy

Red Energy electricity review

Overall rating   8 / 10

Australian company and easy to deal with

Red Energy are a good Australian owned company and are easy to deal with. They return calls and inquiries promptly and answer any questions asked.

Red Energy are a good Australian owned company and are easy to deal with. They return calls and inquiries promptly and answer any questions asked.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Mark (VIC), reviewed about 11 hours ago

Red Energy

Red Energy electricity review

Overall rating   10 / 10

Great customer service

They are 100% Australian owned, use renewables and have great staff who follow up to make sure their product is what you expected. The staff take their time addressing consumer queries and are competitive in pricing. They give well in advance...

They are 100% Australian owned, use renewables and have great staff who follow up to make sure their product is what you expected. The staff take their time addressing consumer queries and are competitive in pricing. They give well in advance notification of changes in pricing and do not hassle or harass their customers.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Pauline (VIC), reviewed about 11 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   10 / 10

Great customer service

Excellent prices and discount rates. Staff are very easy to communicate with.

Excellent prices and discount rates. Staff are very easy to communicate with.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Dianne (SA), reviewed about 11 hours ago

Simply Energy

Simply Energy electricity review

Overall rating   9 / 10

Great rates, no other provider can match them

Very friendly people to deal with. The sign up process was very easy and they made sure you received all the information prior to switching over. All in all, very satisfied.

Very friendly people to deal with. The sign up process was very easy and they made sure you received all the information prior to switching over. All in all, very satisfied.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Raymond (VIC), reviewed about 11 hours ago

Alinta Energy

Alinta Energy electricity review

Overall rating   10 / 10

Great company

They are always ready to help with any problem we have and are always accomodating to my needs.

They are always ready to help with any problem we have and are always accomodating to my needs.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Iesha (SA), reviewed about 11 hours ago

Dodo Power & Gas

Dodo Power & Gas electricity review

Overall rating   8 / 10

Good electricity provider

The only concern I have with Dodo is the billing. I don't like the monthly instalments as it is direct debited from your account. I have a habit of forgetting when direct debits are meant to come out which means I can underestimate how much money...

The only concern I have with Dodo is the billing. I don't like the monthly instalments as it is direct debited from your account. I have a habit of forgetting when direct debits are meant to come out which means I can underestimate how much money I need in my account. Overall I'm pretty happy with them.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Amanda (SA), reviewed about 11 hours ago

Ergon Energy

Ergon Energy electricity review

Overall rating   5 / 10

Needs improvement

Some improvements could be made but overall pretty happy.

Some improvements could be made but overall pretty happy.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Kalen (QLD), reviewed about 11 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   10 / 10

Easy to change over for Solar Power

I have just connected with Energy Australia and have found the process of moving from interstate and connecting to our new house very easy.

I have just connected with Energy Australia and have found the process of moving from interstate and connecting to our new house very easy.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Amanda (QLD), reviewed about 11 hours ago

Red Energy

Red Energy electricity review

Overall rating   10 / 10

Best in my area

Red Energy have provided me with the best priced service in my area. Every phone call has resulted in great communication. They set up monthly payments for me too and also send text messages to me to let me know if my power may go down.

Red Energy have provided me with the best priced service in my area. Every phone call has resulted in great communication. They set up monthly payments for me too and also send text messages to me to let me know if my power may go down.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Barbara (VIC), reviewed 5 days ago

Lumo Energy

Lumo Energy electricity review

Overall rating   10 / 10

Great customer service

I really like their site layout and general branding as well.

I really like their site layout and general branding as well.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Chris (QLD), reviewed 5 days ago

Origin Energy

Origin Energy electricity review

Overall rating   8 / 10

Keeps the lights on with minimal fuss

A fairly average provider in the best way possible. Keeping the lights on and the water hot is not something that should plague people's minds, and yet it does. This service, however, is consistent, reliable and easily manageable, meaning that my...

A fairly average provider in the best way possible. Keeping the lights on and the water hot is not something that should plague people's minds, and yet it does. This service, however, is consistent, reliable and easily manageable, meaning that my family and myself have one less thing to worry about.

    Value for money   6 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Kathleen (QLD), reviewed 5 days ago

Momentum Energy

Momentum Energy electricity review

Overall rating   8 / 10

Great provider

Momentum has been the easiest provider I've ever had. Everything is so simple and there are no surprises.

Momentum has been the easiest provider I've ever had. Everything is so simple and there are no surprises.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Tracey (NSW), reviewed 5 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   7 / 10

Eco-friendly and customer-friendly service

I like them primarily for the friendly service they give as well as for the price. They regularly give discounts and they're quite affordable as well as being eco-friendly.

I like them primarily for the friendly service they give as well as for the price. They regularly give discounts and they're quite affordable as well as being eco-friendly.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Emily (VIC), reviewed 6 days ago

Powershop

Powershop electricity review

Overall rating   10 / 10

Great rates!

Powershop not only offer a great rate, but their app ensures I always have a detailed breakdown of my energy use at my fingertips. It's easy to pre-purchase credits, top up my account and pay any outstanding fees all via the simple-to-use app.

Powershop not only offer a great rate, but their app ensures I always have a detailed breakdown of my energy use at my fingertips. It's easy to pre-purchase credits, top up my account and pay any outstanding fees all via the simple-to-use app.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Scott (VIC), reviewed 6 days ago

Origin Energy

Origin Energy electricity review

Overall rating   8 / 10

Quick and efficient customer service

Every time I call the bank, I get through to a real person quickly. Our rate is pretty good as we use a lot of electricity and yet our bills are never too bad.

Every time I call the bank, I get through to a real person quickly. Our rate is pretty good as we use a lot of electricity and yet our bills are never too bad.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Erin (SA), reviewed 6 days ago

ActewAGL

ActewAGL electricity review

Overall rating   7 / 10

Customer service has generally been good

ActewAGL are good to deal with. I like that they do "bundling" for cheaper rates.

ActewAGL are good to deal with. I like that they do "bundling" for cheaper rates.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Carolyn (ACT), reviewed 6 days ago

AGL

AGL electricity review

Overall rating   8 / 10

Premium energy provider but comes at a cost

Great online app which makes billing an easy process.

Great online app which makes billing an easy process.

    Value for money   2 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Peter (VIC), reviewed 6 days ago

Ergon Energy

Ergon Energy electricity review

Overall rating   3 / 10

Great service but very expensive prices

Ergon Energy charge extremely high fees. We have no option here and the bills just keep going up to where it is a major part of my budget.

Ergon Energy charge extremely high fees. We have no option here and the bills just keep going up to where it is a major part of my budget.

    Value for money   0 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Colleen (QLD), reviewed 6 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   10 / 10

Very satisfied with EnergyAustralia

I get great discounts through EnergyAustralia and I have never had any problems with this company in 20 years.

I get great discounts through EnergyAustralia and I have never had any problems with this company in 20 years.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Melissa (NSW), reviewed 15 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   8 / 10

Covenient and reliable energy provider

EnergyAustralia are easy to do business with. I pay bills online easily and have found their phone service to be quick and efficient.

EnergyAustralia are easy to do business with. I pay bills online easily and have found their phone service to be quick and efficient.

    Value for money   6 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Inga (NSW), reviewed 15 days ago

AGL

AGL electricity review

Overall rating   7 / 10

Great customer service with excellent follow ups

I am very happy with AGL. The only con that they should look at is how much they charge as they're quite expensive.

I am very happy with AGL. The only con that they should look at is how much they charge as they're quite expensive.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Sonya (SA), reviewed 15 days ago

Alinta Energy

Alinta Energy electricity review

Overall rating   10 / 10

Good at 15% if paid on time

Alinta Energy can arrange a payment plan for you if the bill is large.

Alinta Energy can arrange a payment plan for you if the bill is large.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Helen (SA), reviewed 15 days ago

ActewAGL

ActewAGL electricity review

Overall rating   10 / 10

Great company

Never had issues and always willing to be patient with payments of large bills.

Never had issues and always willing to be patient with payments of large bills.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Rich (ACT), reviewed 15 days ago

Simply Energy

Simply Energy gas review

Overall rating   10 / 10

Excellent customer service based in Australia

Simply Energy offers generous discounts for paying on time - up to 20% off, which is a competitive price for gas per quarter. Online billing is easy to understand and should the need ever arise to speak to a representative, the call centre is...

Simply Energy offers generous discounts for paying on time - up to 20% off, which is a competitive price for gas per quarter. Online billing is easy to understand and should the need ever arise to speak to a representative, the call centre is based in Australia.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Angela (SA), reviewed 15 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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