People's Choice Award 2019
Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersRead the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.
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Their bills are confusing, between service fees and usage fees and discounts on usage and off peak etc. Generally Origin’s customer service is excellent. The most ridiculous thing with this provider is that the only way to get their best price is...
Their bills are confusing, between service fees and usage fees and discounts on usage and off peak etc. Generally Origin’s customer service is excellent. The most ridiculous thing with this provider is that the only way to get their best price is to sign up with a competitor which activates a report to their “saves” team who then call you up to offer you a special discount that’s not advertised anywhere. My advice for Origin customers is don’t even bother calling them when your plan finishes, just sign up with a competitor and wait for the saves team to call you.
George, New South Wales, reviewed about 20 hours ago
We are getting a great rate for our solar feedback tariff. More than double the competition. Winner!
We are getting a great rate for our solar feedback tariff. More than double the competition. Winner!
Christine, New South Wales, reviewed about 20 hours ago
They are the only provider in North Queensland, therefore I do not believe that they are competitively priced.
They are the only provider in North Queensland, therefore I do not believe that they are competitively priced.
Vanita, Queensland, reviewed about 20 hours ago
Jennifer, New South Wales, reviewed about 23 hours ago
I find them rude and never reply to inquiry emails. They do not have competition so they just don’t care.
I find them rude and never reply to inquiry emails. They do not have competition so they just don’t care.
Sue, Western Australia, reviewed about 23 hours ago
I have always been treated with respect by Origin Energy. Their customer service has been great (to date). When any changes to billing etc have been coming they have always given ample notification time before the change AND have encouraged...
I have always been treated with respect by Origin Energy. Their customer service has been great (to date). When any changes to billing etc have been coming they have always given ample notification time before the change AND have encouraged clients to contact them about the changes. I'm very happy with them.
Joan, New South Wales, reviewed 1 day ago
Charles, New South Wales, reviewed 1 day ago
I am a customer of long standing with Alinta and to my surprise was contacted with a great offer based on my annual usage.
I am a customer of long standing with Alinta and to my surprise was contacted with a great offer based on my annual usage.
Anne, Western Australia, reviewed 1 day ago
They are overpriced and unreliable.
They are overpriced and unreliable.
Steve, New South Wales, reviewed 1 day ago
Australian company with Australian call centre, competitive rates and renewable sources.
Australian company with Australian call centre, competitive rates and renewable sources.
June, Victoria, reviewed 2 days ago
Great service, and my bills are cheaper now.
Great service, and my bills are cheaper now.
Isy, New South Wales, reviewed 2 days ago
I have always been with AGL and have no reason to change. I have found this company very easy to deal with and will always solve any issues promptly. I am extremely happy with their service and their premium rates are always competitive.
I have always been with AGL and have no reason to change. I have found this company very easy to deal with and will always solve any issues promptly. I am extremely happy with their service and their premium rates are always competitive.
Robyn, Queensland, reviewed 2 days ago
They're very good and you can rely on them. Had no trouble with them at all.
They're very good and you can rely on them. Had no trouble with them at all.
Phillip, Western Australia, reviewed 2 days ago
I like Aurora as most of our power is from our hydro dams, sent to us at a fairly reasonable rate and most of the time very reliable.
I like Aurora as most of our power is from our hydro dams, sent to us at a fairly reasonable rate and most of the time very reliable.
Brenda, Tasmania, reviewed 2 days ago
If you have solar power, they pay very small credit back.
If you have solar power, they pay very small credit back.
Ronda, New South Wales, reviewed 2 days ago
Excellent and honest service. Have dealt previously with other providers who have been misleading.
Excellent and honest service. Have dealt previously with other providers who have been misleading.
Janette, Victoria, reviewed 2 days ago
My mother and I have used other companies in the past. Red is cheaper and easier to deal with. Service is excellent.
My mother and I have used other companies in the past. Red is cheaper and easier to deal with. Service is excellent.
Janette, Victoria, reviewed 2 days ago
Energy Australia are understanding of financial problems and are willing to help.
Energy Australia are understanding of financial problems and are willing to help.
Ashley, New South Wales, reviewed 2 days ago
The cost of electricity in SA is crazy. But I feel quite satisfied with the deal I have with AGL. The customer service is always great!!
The cost of electricity in SA is crazy. But I feel quite satisfied with the deal I have with AGL. The customer service is always great!!
Samantha, South Australia, reviewed 2 days ago
Not very engaging company, unable to look at usage online and not helpful when I rang to ensure we were on the best plan.
Not very engaging company, unable to look at usage online and not helpful when I rang to ensure we were on the best plan.
Angela, South Australia, reviewed 3 days ago
Best electricity company I've been with. Always helpful to point out where I can get savings and discounts.
Best electricity company I've been with. Always helpful to point out where I can get savings and discounts.
Alycia, New South Wales, reviewed 3 days ago
Exorbitant costs that increase exponentially against consistent usage without plausible reason.
Exorbitant costs that increase exponentially against consistent usage without plausible reason.
Craig, New South Wales, reviewed 3 days ago
They are so helpful and accomodating and price match any retailer. I do compare frequently but would not change.
They are so helpful and accomodating and price match any retailer. I do compare frequently but would not change.
Linda, New South Wales, reviewed 3 days ago
Being the only gas provider in the country their prices are ridiculous.
Being the only gas provider in the country their prices are ridiculous.
Hannah, Victoria, reviewed 3 days ago
Since becoming a pensioner I have found Aurora very helpful and discount is good.
Since becoming a pensioner I have found Aurora very helpful and discount is good.
Fran, Tasmania, reviewed 3 days ago
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Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersMozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
