Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider customer reviews

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  • EnergyAustralia Electricity

    Love using Energy Australia as an energy provider.

    I love that I am able to read my energy bill easily. I am offered different options on the best product for my usage. I absolutely rely on Energy Australia and find them trustworthy as an energy provider.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Tongia, Queensland, reviewed 14 days ago
  • EnergyAustralia Electricity

    Average customer service

    Good service, definitely a higher end retailer, but they have local customer service teams and are always willing to help. I see a lot of complaining about bills and connections... These are always difficult times. They were very fast changing my account to accomodate my solar system and called me without prompting to change me to the best deal available. They are a bit pricey (4 stars) but you get what you pay for.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Priviledge, Victoria, reviewed 14 days ago
  • Ergon Energy Electricity

    Ok

    They are the only option available

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Hayley, Queensland, reviewed 21 days ago
  • Synergy Electricity

    Proactive communication with customers

    Despite multiple issues with the grid in our area, Synergy are proactive in keeping customers in the loop when the power does go out

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Daian, Western Australia, reviewed 21 days ago
  • EnergyAustralia Electricity

    Unwilling to rectify their mistake

    We’ve had issues with Energy Australia, they’ve mishandled our installation and have been overcharging us for an entire year on a business plan and when we adjusted the NMI to be a residential one, they refused to refund our money even though it was not our fault that they’d mistaken our home to be a business.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Paul, New South Wales, reviewed 21 days ago
  • Synergy Electricity

    Wa should have more options for energy providers

    Synergy is the only energy provider

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Amanda, Western Australia, reviewed 21 days ago
  • Red Energy Electricity

    Red Energy is great

    Red Energy offer me the best and most consistent solar feed in tariff. Love the real time app that enables you to monitor your energy consumption and feed in. Access to their customer support is far quicker than others I've been with. All these positives make it easy to rate them as a great energy retailer.

    Value for money
    Bill clarity
    Customer service
    Less
    Bradley, Queensland, reviewed about 1 month ago
  • AGL Electricity

    Easy and uncomplicated

    There was a comfortable and easy sign up process that didn’t make you second guess your choice of provider. Bills come in promptly and are efficient in displaying all required information, I’m just not so great at reading and understanding myself but if I ever have any questions their customer service quickly responds. I haven’t come across any cons yet but I certainly recommend!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Tempest, Queensland, reviewed about 1 month ago
  • AGL Electricity

    Expensive

    Our bills have doubled lately with no change in our usage. We are getting less money for our solar input and at the moment is worthless for actually having solar panels. We are looking at changing to a cheaper company

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Lauren, South Australia, reviewed about 1 month ago
  • Origin Energy Electricity

    Reliable service, but rates and billing so so...

    Origin Energy provides reliable customer service and offers green energy options, which is great if you're environmentally conscious. The app is easy to use for tracking energy and managing payments. However, their rates aren't always the most competitive, and the billing can be a bit tricky to understand at first. Solar customers might also find better feed-in tariffs elsewhere. Overall, a dependable provider with some room for improvement, especially in pricing and clarity.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Matej, New South Wales, reviewed about 1 month ago
  • Origin Energy Electricity

    Origin Electricity would bend over backwards !!!

    Origin Electricity would bend over backwards to help their customers !!!

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Alan, New South Wales, reviewed about 1 month ago
  • Dodo Power & Gas Electricity

    Lawrence

    Never had any problems with the provider

    Value for money
    Green Friendly
    Less
    Chetcuti, New South Wales, reviewed about 1 month ago
  • Energy Locals Electricity

    Seamless

    So far, a seamless experince

    Value for money
    Bill clarity
    Less
    Michael, Australian Capital Territory, reviewed about 1 month ago
  • Red Energy Electricity

    Good australian owned company

    Red Energy is Australian owned & you can earn Qantas points on every bill, they dont have many packages & their prices are pretty standard for the industry ,but saying that ive never had an issue with them & never had to call their customer service line.

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Anella, Victoria, reviewed about 2 months ago
  • Dodo Power & Gas Electricity

    No problem company

    Competitive and reliable and will pass on any discounts or government subsidies Easy to read invoice

    Value for money
    Bill clarity
    Customer service
    Green Friendly
    Less
    Christina, Queensland, reviewed 2 months ago
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