Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider customer reviews

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  • Tango Energy Electricity

    Only one provider to choose from

    I dislike this provider because, due to living in this Territory, we only have one choice. Therefore, I believe that they can charge whatever they want and have made arbitrary decisions regarding the costs.

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    Natasha, Northern Territory, reviewed 3 days ago
  • Ergon Energy Electricity

    Happy to recommend

    Goverment owned energy provider, contacting customer service & accounts is easy and staff are helpful, enquires are always dealt with quickly. Never had any issues with our electricity supply either.

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    Sarzo, Queensland, reviewed 3 days ago
  • Momentum Energy Electricity

    Good value and best plan advice based on my usage

    Easy to understand invoices, competitive rates, and the best is it will evaluate the best plan for my usage in every bill. Thank you.

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    Cheryl, Victoria, reviewed 3 days ago
  • Origin Energy Electricity

    They truly care about their customers and deliver

    "I've been with [ORIGIN] for over two years now, and I can confidently say they're the best in the business! Their rates are incredibly competitive, and their customer service team is always friendly, helpful, and responsive. I've never experienced any outages or issues with my service, and their online portal makes it easy to track my usage and pay my bills. Plus, I love that they offer renewable energy options and incentives for energy-efficient practices. They truly care about their customers and deliver top-notch service at an affordable price. Five stars isn't enough - I'd give them ten stars if I could!"

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    Latara, New South Wales, reviewed 4 days ago
  • AGL Gas

    Gas

    I like gas it's easy way to used for amazing cooking nedded

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    Mary, New South Wales, reviewed 4 days ago
  • AGL Electricity

    Ask and help someone

    They helpful on the telephone when I ask something

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    Mary, New South Wales, reviewed 4 days ago
  • Synergy Electricity

    Thankyou

    Synergy have been great . I've become unemployed as of 20th Dec and had wrong thing done by me from previous employer. I have only just got permission to get news tart through centreline as I finally got separation certificate which has made life so hard. I have had a very grateful experience with synergy and hope to be able to pay my outstanding bill to them asap. THANKYOU for listening to my vent.

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    Natalie, Western Australia, reviewed 5 days ago
  • EnergyAustralia Electricity

    Love it so much, super affordable and easy to use.

    I like this energy provider because it's cheap (in this economy), customer service is decent with short waiting/holding periods, and everything is very easy and simple to understand. 100% recommend!

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    Lily, Victoria, reviewed 3 days ago
  • Ergon Energy Electricity

    Unhappy due to high cost cooling in Allenstown and

    Not happy no choice as is only providor

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    Megan, Queensland, reviewed 3 days ago
  • Red Energy Electricity

    Red Energy electricity and gas prices are the best

    Pros- Receive cheaper electricity all year. Excellent customer service Receive Qantas Frequent Flyer points Cons- nil

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    Peggy, New South Wales, reviewed 3 days ago
  • Synergy Electricity

    Reliable electricity provider in WA, with ongoing

    Synergy is the main electricity provider in Western Australia. As a government owned entity, they provide a reliable service to the people of WA. Like all large utility companies, they have areas that can be improved. There are ongoing moves to increase the amount of renewable energy that they provide. Customer service can be variable. Pros: Reliable supply. Cons: Transitioning to green energy is ongoing.

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    Scarlett, Western Australia, reviewed 3 days ago
  • Ampol Energy Electricity

    Best Energy provider

    Ampol Energy has the cheapest rate and has solar Energy Credit And you can also receive .10 cents off your Ampol fuel Thanks

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    Christine, Queensland, reviewed 12 days ago
  • Sumo Power Electricity

    Can lead to overspending some friendly features

    Sumo is who I chose to go with initially they were fantastic. Once I did the energy compare I found issues with them Pros - easy to access customer service Pro- easy to use account access via website Pro - can bundle electricity, gas and internet Cons - frequent robo calls when bills are slightly overdue this can be a pro too depending on your preference Con - no updates for long time customers when better deals become available and no compensation for when you have been on an outdated plan paying too much

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    Cindy, Victoria, reviewed 12 days ago
  • EnergyAustralia Electricity

    Energy Australia provides many benefits

    As an EnergyAustralia customer, I've experienced both positive and negative aspects of their services. The company offers a range of energy plans, including electricity, gas, and NBN services, allowing customers to manage multiple utilities under one account. Their mobile app is user-friendly, enabling easy bill payments and account management. Pros: -User-friendly mobile app for account management. Offers a variety of energy plans, including dual fuel options. -Allows customers to bundle electricity, gas, and NBN services. Cons: -Limited commitment to renewable energy sources. Mixed customer reviews regarding service quality. -Not available in all states, such as Western Australia. In summary, EnergyAustralia provides a comprehensive range of services with a user-friendly app, but their limited focus on renewable energy and mixed customer feedback may be considerations for potential customers.

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    Julia, New South Wales, reviewed 12 days ago
  • Energy Locals Electricity

    Honest and upfront

    They were really helpful, the bills are easy to understand and they are upfront about their fees.

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    Brianna, Tasmania, reviewed 12 days ago
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