Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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  • Origin Energy Gas

    Origin energy

    I've only been with Origin Energy for around 9 months so far and haven't had serious issues. They're very understanding of you can't afford to pay your bill all upfront and will offer you a payment plan that you can afford. I have realised my bills are quite expensive though but I don't know whether it is the company or the rises in the cost of living

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    Rebecca, Western Australia, reviewed 24 days ago
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  • Alinta Energy Electricity

    A good Queensland company.

    No problems with Alinta but even their newly styled accounts are not easy to follow.

    Value for money
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    Robert, Queensland, reviewed 24 days ago
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  • GloBird Energy Electricity

    Some good some bad

    Their prices are cheap and their online portal is easy to use. But they cater super hard to new customers and once the first promo ends they chuck you on a terrible deal.

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    Amber, South Australia, reviewed 24 days ago
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  • Lumo Energy Electricity

    Great service

    Great competitive prices and we can contact them quite easily. Only problem is that the bill takes too long to get to us so when you get the early bird discount you only have a few days to pay.

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    Emma, South Australia, reviewed 30 days ago
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  • AGL Electricity

    WIPED OUT THOUSANDS OF DOLLARS FOR ME

    AGL IS MY PROVIDER FOR LAST 40 UEARS CONTINUOUS LOYALTY...THEY HELPED ME SO MUCH AS THEY WIPED OUT A WHOLE BILL REALISING I COULD NEVER ACTUALLY GET IT PAID....I THOUGHT I WOULD DIE WITH THAT DEBT....THANKYOU SO MUCH AGL..

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    Tanya, South Australia, reviewed 30 days ago
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  • AGL Electricity

    Nearly 40 years continuous loyalty to AGL.....WOW.

    Again nearly 40 years of loyalty to AGL......when there is so many competitors......... ...They should be rewarding me..........

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    Tanya, South Australia, reviewed 30 days ago
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  • EnergyAustralia Electricity

    Do not trust AGL

    I recently found this provider to be very helpful when my electricity was stolen by AGL without my knowledge or permission it was Energy Australia who advised me and helped to get it back while AGL failed to return my calls or email me. I still get letters addressed to an unknown person from AGL even though I have repeatedly told them no one of that name lives at my address or ever has. I am the original owner of 34 years.

    Value for money
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    Chris, Queensland, reviewed 30 days ago
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  • Origin Energy Electricity

    Pay on time to save.

    Helpful customer service and rewarded for paying on time.

    Value for money
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    Green Friendly
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    Eric, Queensland, reviewed about 1 month ago
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  • Powershop Electricity

    Leading the way as an energy supplier.

    Cheapest prices. Smooth sign up, kept me informed of how the connection process was coming along. Very happy with their site and their app. You can buy monthly power packs in advance to save money. Also, you can input your meter data into the app so you don't have to pay the estimated amount every month. The only minor negative is green power is a bit expensive. But it's an optional purchase anyway.

    Value for money
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    Travis, New South Wales, reviewed 24 days ago
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  • AGL Electricity

    Pricey

    Pricey compared to other providers

    Value for money
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    Teisha, Victoria, reviewed about 1 month ago
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  • Lumo Energy Gas

    I would like to stay with the gas provider I'm wit

    I have both electricity and gas with lumo been with them longer than couple years cannot avoid not paying them at times feel bit too expensive

    Value for money
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    Jason, South Australia, reviewed about 1 month ago
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  • Lumo Energy Electricity

    I have electricity and gas with them

    I like this provider because it's mine feel a bit expensive at times and cannot avoid not to pay it payment plans are good I stick to them

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    Jason, South Australia, reviewed about 1 month ago
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  • EnergyAustralia Electricity

    They get richer off our income

    I have found that setting up a direct debit in advance of every quarter helpful. I do believe that we pay too much, and when i asked Energy Australia to call me about the dollar amount, i got an email. So not very personable. I do not understand why energy costs so much. It is very concerning that Energy Australia reported $91 million EBITDAF for the half year ended 30 June 2023. I live in an apartment, as most people do in Sydney, so I cannot get solar pannels. I am very concerned about the environment and i would choose to go green, but the cost of everything is breaking our bank account. The other day i paid $18 for grapes! So when i see my electricity bill taking a big chunk of my income, and compare it to the 91 billion EBITDAF you have to assume that there is something nefarious going on!

    Value for money
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    Amy, New South Wales, reviewed 30 days ago
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  • Alinta Energy Electricity

    As a single mum on new start they really helped my

    I had problems paying my bill and they worked with me and my family's income so I could still pay my bill and afford to do it without failure to pay it in the future

    Value for money
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    Tracey, Victoria, reviewed about 2 months ago
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  • Alinta Energy Electricity

    Excellent

    Alinta is the best provider i have used. Always willing to answer questions re any sort of problem. All consultants are pleasant and a pleasure to deal with.

    Value for money
    Bill clarity
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    Cheryl, Australian Capital Territory, reviewed 24 days ago
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