This company does not understand how to look after loyal customers and do nothing to keep you moving to another provider. However, weeks later, they contact you to try and save the relationship costing time, and money and inconveniencing the customer. Retaining customers is the key to profit and customer loyalty.
More Origin Energy electricity customer reviewsI have been with Origin for about 16 years. When I look into other electrical companies Origin always came out the best deal for me. When I was struggling after being diagnosed with MS they were very understanding and helped me deal with the outstanding bill in increments I could handle. The App is very easy to understand, bills are also easy to read and comprehend you can even do a self read if you like and more.
More Origin Energy electricity customer reviewsAgl are excellent when it comes to any type of financial hardship and always willing to assist in hard times. Bills are reasonable for a single household too.
More AGL gas customer reviewsIf there is a problem i ring an they listen an give me opions an advice an its fixed for me .
More Origin Energy electricity customer reviewsMy bill hovers around the same price all the time...I have no problem getting extra time to pay...I've had no problems with faults being solved and the service is fast and efficient.
More Synergy electricity customer reviewsBest electricity prices I’ve seen so far, offer ways of helping the environment as well. Easy to contact and bills are pretty straight forward, I pay the bill on the AGL app and it’s so easy to use
More AGL electricity customer reviewsI like this energy provider because they provide great customer service (9/10 times), they’re easy to get in touch with and they design payment plans (predicted by your month by month bill) which makes it easy to budget and also ensures I don’t have a large lump sum bill to pay. Cons are that there is no bundle accounts for electricity and gas and they both are paid separately (so you can’t include together in one monthly sum). If you ever require assistance with certain queries, the team can be offshore.
More EnergyAustralia electricity customer reviewsThey are understanding and really helpful The call Center is located in australia Cheap
More EnergyAustralia electricity customer reviewsGood company good prices
More Red Energy electricity customer reviewsI am happy with AGL because I have found using their services to be straightforward and consistent. In the past when I was with another company I had to frequently follow up the bills as we'd be overcharged.
More AGL electricity customer reviewsHave found this provider to have very bad customer service skills. Last year we were going through an incredibly hard financial period and synergy were not very understanding at all and quite rude to me. No understanding and felt as if they were p'd off to be even talking to me.
More Synergy electricity customer reviewsAlways fix my problem first time never had any problems with them
More Simply Energy electricity customer reviewsNever had a problem with Red. I pay 3 different accounts to 3 properties, 2 with solar arrays. Whenever there is an excess tariff they are always helpful to transfer an excess feed in tariff from one account to another. Never had a problem and always helpful staff. The old Snowy Hydro Australian company. Come on Aussy come on.
More Red Energy electricity customer reviewsBills are difficult to read and understand and I believe I could find a more competitive provider.
More Origin Energy electricity customer reviewsThey are trustworthy and helpful
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