Energy reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider reviews

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Origin Energy

Origin Energy electricity review

Overall rating   7 / 10

Mostly good

Good deals but some issues getting signed up with first meter read. Overall good online tool.

Good deals but some issues getting signed up with first meter read. Overall good online tool.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Jody (NSW), reviewed about 2 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   9 / 10

Always efficient and friendly

I moved in to a brand new house in a new area for me. This provider made my new connection very simple and I haven't really had a reason to look elsewhere at this time. However, I am very price driven so in the future I might shop around.

I moved in to a brand new house in a new area for me. This provider made my new connection very simple and I haven't really had a reason to look elsewhere at this time. However, I am very price driven so in the future I might shop around.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Jackie (QLD), reviewed about 2 hours ago

Red Energy

Red Energy electricity review

Overall rating   10 / 10

Easy to deal with

Great provider. Billing can be a little confusing but if you pay on time you get the benefit of saving a lot.

Great provider. Billing can be a little confusing but if you pay on time you get the benefit of saving a lot.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Heather (VIC), reviewed about 2 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   5 / 10

Simple and cost effective

Very easy to set up and they accept payment plans which makes it easier on our budget.

Very easy to set up and they accept payment plans which makes it easier on our budget.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Kylie (QLD), reviewed about 2 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   10 / 10

Very good service

I'm very happy to be associated with Origin Energy for my electrical and natural gas requirements.

I'm very happy to be associated with Origin Energy for my electrical and natural gas requirements.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Peter (NSW), reviewed about 2 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   10 / 10

A quality energy provider

Haven't had too much experience with them, however have had no troubles.

Haven't had too much experience with them, however have had no troubles.

    Value for money   -1 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Lachlan (NSW), reviewed about 2 hours ago

Kleenheat

Kleenheat gas review

Overall rating   10 / 10

Reliable and friendly

Always on time to deliver our gas bottles, very reliable and lovely to deal with.

Always on time to deliver our gas bottles, very reliable and lovely to deal with.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Jess (WA), reviewed about 2 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   8 / 10

A very good electricity provider to use

I have had no problem with them so far. We changed from another provider about 1 year ago and our quarterly bills have dropped in price, so we are happy.

I have had no problem with them so far. We changed from another provider about 1 year ago and our quarterly bills have dropped in price, so we are happy.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Cheryl (QLD), reviewed about 3 hours ago

Aurora Energy

Aurora Energy electricity review

Overall rating   9 / 10

If only all service providers were this great

All dealings l have had with Aurora Energy have been handled professionally and helpful.

All dealings l have had with Aurora Energy have been handled professionally and helpful.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Toby (TAS), reviewed about 3 hours ago

Synergy

Synergy electricity review

Overall rating   8 / 10

Completely satisfied with their service

Their billing system is difficult to read. I would like a bill that tells me exactly what I owe and how many units I have used easily. Other than that, I have not had a problem with Synergy. I have had minimal power outages and their...

Their billing system is difficult to read. I would like a bill that tells me exactly what I owe and how many units I have used easily. Other than that, I have not had a problem with Synergy. I have had minimal power outages and their infrastructure in my area is faultless.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Glenn (WA), reviewed about 3 hours ago

Lumo Energy

Lumo Energy electricity review

Overall rating   5 / 10

Great customer service

I don't like that we don't get a lot for the return of our solar to the grid.

I don't like that we don't get a lot for the return of our solar to the grid.

    Value for money   3 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Susanne (QLD), reviewed about 3 hours ago

Ergon Energy

Ergon Energy electricity review

Overall rating   6 / 10

Monopoly on market

They are the only provided in central QLD so they don't have to be competitive. However they are friendly to deal with and offer reliable service.

They are the only provided in central QLD so they don't have to be competitive. However they are friendly to deal with and offer reliable service.

    Value for money   0 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Amanda (QLD), reviewed about 3 hours ago

AGL

AGL electricity review

Overall rating   8 / 10

Easy going and easy to deal with

I would give AGL a solid 8. They were easy to sign up with, and got my electricity hooked up to my house fast.

I would give AGL a solid 8. They were easy to sign up with, and got my electricity hooked up to my house fast.

    Value for money   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Sabastian (QLD), reviewed about 3 hours ago

Synergy

Synergy electricity review

Overall rating   7 / 10

Reliable service

Good electricity provider. I've never had any issues with Synergy.

Good electricity provider. I've never had any issues with Synergy.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Martin (WA), reviewed about 3 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   7 / 10

Happy overall

I am not happy with the constant increases and difficulty in understanding my bill.

I am not happy with the constant increases and difficulty in understanding my bill.

    Value for money   6 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Francesca (QLD), reviewed about 3 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   8 / 10

Reliable service

The bills are predictable and means it is easy to budget. I use direct debit and always get a good deal.

The bills are predictable and means it is easy to budget. I use direct debit and always get a good deal.

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Mark (QLD), reviewed about 3 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   5 / 10

One of the providers that has been around for some

I have no real opinion on our provider just long standing company

I have no real opinion on our provider just long standing company

    Value for money   3 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Sharon (QLD), reviewed about 3 hours ago

AGL

AGL electricity review

Overall rating   10 / 10

Good company

I've only had one issue with the company which was a miscommunication that was resolved the following day as it was after hours, although I left without power for the night.

I've only had one issue with the company which was a miscommunication that was resolved the following day as it was after hours, although I left without power for the night.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Rhyse (QLD), reviewed about 3 hours ago

Click Energy

Click Energy electricity review

Overall rating   3 / 10

No customer service, poor pricing options

They are not competitive in price. I feel like I'm being overcharged. Communication is poor.

They are not competitive in price. I feel like I'm being overcharged. Communication is poor.

    Value for money   1 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Tegan (QLD), reviewed about 3 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   2 / 10

Be careful using this company

This company seems to be well priced for your first bill and after this the bill is considerably higher.

This company seems to be well priced for your first bill and after this the bill is considerably higher.

    Value for money   2 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Dion (SA), reviewed about 3 hours ago

Origin Energy

Origin Energy electricity review

Overall rating   6 / 10

Good customer service

They offer good rates that are competitive with other companies.

They offer good rates that are competitive with other companies.

    Value for money   6 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Nicky (QLD), reviewed about 3 hours ago

AGL

AGL electricity review

Overall rating   7 / 10

Reliable service, plenty of payment methods

Pros: Ease of payment methods Cons: Expensive

Pros: Ease of payment methods Cons: Expensive

    Value for money   9 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Richard (QLD), reviewed about 3 hours ago

AGL

AGL electricity review

Overall rating   8 / 10

Great customer service

I have had no problems with my power company since I have been with them. The bills are easy to read and all the information is there to see.

I have had no problems with my power company since I have been with them. The bills are easy to read and all the information is there to see.

    Value for money   5 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Peter (NSW), reviewed about 3 hours ago

AGL

AGL gas review

Overall rating   10 / 10

Fantastic customer service

We ran out of gas unexpectedly late one afternoon and rang up AGL. Within an hour, we had two full gas bottles delivered.

We ran out of gas unexpectedly late one afternoon and rang up AGL. Within an hour, we had two full gas bottles delivered.

    Value for money   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Kylie (QLD), reviewed about 3 hours ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   7 / 10

Easy, friendly company to be with

Generally satisfied with this company, have never had a problem, they usually work with you to resolve solutions when needed. Would recommend to anyone.

Generally satisfied with this company, have never had a problem, they usually work with you to resolve solutions when needed. Would recommend to anyone.

    Value for money   7 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

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Kristen (QLD), reviewed about 3 hours ago

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