People's Choice Award 2019
Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersRead the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.
Sort reviews by: date | helpful vote | thumbs up | thumbs down
They have regular billing and an option to pay in installments.
They have regular billing and an option to pay in installments.
Philip, Queensland, reviewed about 17 hours ago
Only provider I’ve dealt with for 20+ years.
Only provider I’ve dealt with for 20+ years.
Mary, Queensland, reviewed about 20 hours ago
I like Red Energy because they are Australian owned, easy to understand, customer service is personalised, they have a flexible billing service (direct debit with credit card) and they have a rewards program with retailer discounts. The only con...
I like Red Energy because they are Australian owned, easy to understand, customer service is personalised, they have a flexible billing service (direct debit with credit card) and they have a rewards program with retailer discounts. The only con is that sometimes there is a long wait on the phone.
Angela, New South Wales, reviewed about 21 hours ago
Have responded to my prior attempts to move to alternative suppliers. Process was seamless and easy
Have responded to my prior attempts to move to alternative suppliers. Process was seamless and easy
John, Western Australia, reviewed about 21 hours ago
Synergy are mostly good. They have made errors on our power consumption before, and we had a nightmare event where they cut our power for nearly 8 days however they are pretty understanding and relatively helpful if you are unable to pay your bill...
Synergy are mostly good. They have made errors on our power consumption before, and we had a nightmare event where they cut our power for nearly 8 days however they are pretty understanding and relatively helpful if you are unable to pay your bill in one go.
Amy, Western Australia, reviewed about 21 hours ago
I like the provider because they are fair and resolve disputes efficiently
I like the provider because they are fair and resolve disputes efficiently
Atul, New South Wales, reviewed about 21 hours ago
I changed to solar power in February this year and Click Energy was the only provider that was paying a 22c feed in tariff. So far the winter bill has been chaeper by $500 for the 3 month period.
I changed to solar power in February this year and Click Energy was the only provider that was paying a 22c feed in tariff. So far the winter bill has been chaeper by $500 for the 3 month period.
Christine, South Australia, reviewed about 22 hours ago
When I have been unable to pay a bill they have always been understanding and help me work out a payment plan I can afford.
When I have been unable to pay a bill they have always been understanding and help me work out a payment plan I can afford.
Cobie, Western Australia, reviewed about 22 hours ago
It is very competitive, however they charge way too much for cylinder hire.
It is very competitive, however they charge way too much for cylinder hire.
Mark, Queensland, reviewed about 22 hours ago
Provided a seamless transfer from origin energy who were absolutely hopeless!
Provided a seamless transfer from origin energy who were absolutely hopeless!
Mark, Queensland, reviewed about 22 hours ago
They are good. Haven't really had a problem with them. If you have an issue with something they are usually pretty good at helping you out with whatever the problem is.
They are good. Haven't really had a problem with them. If you have an issue with something they are usually pretty good at helping you out with whatever the problem is.
Crystal, Queensland, reviewed about 22 hours ago
Had a negative experience regarding one of their mistake.
Had a negative experience regarding one of their mistake.
Haydee, Western Australia, reviewed about 22 hours ago
Origin were really difficult to deal with when I was moving. It took a many weeks for them to actually move over our electricity. I still don't understand my hot water bill and I have given up even trying to talk to them about it.
Origin were really difficult to deal with when I was moving. It took a many weeks for them to actually move over our electricity. I still don't understand my hot water bill and I have given up even trying to talk to them about it.
Narelle, Queensland, reviewed about 22 hours ago
I think AGL are very accommodating if you can’t pay your full bill on time. They have great options like bill smoothing to help pay bills over time instead of getting one huge bill. They have always been friendly on the phone whenever I have...
I think AGL are very accommodating if you can’t pay your full bill on time. They have great options like bill smoothing to help pay bills over time instead of getting one huge bill. They have always been friendly on the phone whenever I have needed to chat.
Joanne, Victoria, reviewed about 22 hours ago
This provider is very easy too deal with. Their rates are good and there are discount if your bill is paid on time which is excellent
This provider is very easy too deal with. Their rates are good and there are discount if your bill is paid on time which is excellent
John, Queensland, reviewed about 22 hours ago
When I was talking to Origin about potentially switching to them, they explained how they could accommodate my low budget, gave me tips on the best use of my solar energy, and now that I am with them they keep in contact with me regularly.
When I was talking to Origin about potentially switching to them, they explained how they could accommodate my low budget, gave me tips on the best use of my solar energy, and now that I am with them they keep in contact with me regularly.
Linda, Queensland, reviewed 1 day ago
Energy providers are difficult to deal with. I have changed providers and as long as I get gas I am ha[[y. Comparing providers is tricky. I find it difficult to deal with Alinta as they don't have an office and I don't particularly like doing...
Energy providers are difficult to deal with. I have changed providers and as long as I get gas I am ha[[y. Comparing providers is tricky. I find it difficult to deal with Alinta as they don't have an office and I don't particularly like doing business over the phone. I have a hearing problem and don't always understand the accent which makes it frustrating for me and them.
Silvija, South Australia, reviewed 1 day ago
Cheapest provider at the time we changed
Cheapest provider at the time we changed
Dorian, Victoria, reviewed 2 days ago
They were very helpful with my transition. They also notify me if there is a disruption in our service which I appreciate a lot because I am using an oxygen tank.
They were very helpful with my transition. They also notify me if there is a disruption in our service which I appreciate a lot because I am using an oxygen tank.
Dorian, Victoria, reviewed 2 days ago
They are the only energy provider available in my area unfortunately.
They are the only energy provider available in my area unfortunately.
Barry, Queensland, reviewed 2 days ago
Energy providers are difficult to deal with. I have a small hearing problem and can not understand their accent. I recently changed to Alinta and don't think they are any better or worse than AGL.
Energy providers are difficult to deal with. I have a small hearing problem and can not understand their accent. I recently changed to Alinta and don't think they are any better or worse than AGL.
Silvija, South Australia, reviewed 2 days ago
Bills are easy to understand, they break up the costs clearly. Also give you a discount for early payment and have green energy content.
Bills are easy to understand, they break up the costs clearly. Also give you a discount for early payment and have green energy content.
John, New South Wales, reviewed 2 days ago
Moved to a new house and have had several issues getting my bill. I have had to contact them 4 times now just to get my bill sent to my new house, but they're still sending it to my old house.
Moved to a new house and have had several issues getting my bill. I have had to contact them 4 times now just to get my bill sent to my new house, but they're still sending it to my old house.
Ross, Queensland, reviewed 2 days ago
Service and pricing are ok however the pricing could be a lot cheaper.
Service and pricing are ok however the pricing could be a lot cheaper.
Rob, Victoria, reviewed 2 days ago
Very inflexible regarding their billing cycles. Will be looking to switch shortly.
Very inflexible regarding their billing cycles. Will be looking to switch shortly.
Trace, Victoria, reviewed 3 days ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersMozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
