Woolworths credit card reviews

The best bank ever

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Since they removed the Qantas Frequent Flyer program they are of no further use to me.

Price   5 / 10

Features   0 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   1 / 10

Less

Could offer more points per transaction. If not used for most transactions you may not receive enough points for offset the annual fee.

Price   6 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

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Terrible card. Service bad, slow. Waiting for the card 1 and a half months and nothing happens. Staff don't know anything. I have submitted my pay slip twice. They keep calling you for asking same information when applying for this card. Last call was asking me to submit my pay slip again. I just said cancel it, and don't phone me again.

Price   3 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Works ok until God forbid there is a problem or you have a query to sort out - then the customer service is simply dreadful. We had this card for 5 yrs, then they recently capped the FF points, increased the fees for both primary and 2nd cardholder and recently managed to charge us $265 in late payment/interest fees - as they somehow cancelled our direct debit by mistake. Not only that but it took x5 long telephone calls, x6 emails and x4 letters over 6 weeks just to get the fees reversed...so we decided enough was enough and cancelled the card...not worth the hassle Woolies so stick to the supermarket business !

Price   5 / 10

Features   4 / 10

Customer service   0 / 10

Convenience   1 / 10

Trust   0 / 10

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Customer service is slow, inept and unable to process simple requests. I have waited a month for a credit limit increase. Worst credit card I have had in 20 years.

Price   3 / 10

Features   3 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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Easy to use credit card and good rewards program that I can use.

Price   8 / 10

Features   9 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   9 / 10

Less

A good credit card with a good reward system, especially if you regularly shop with the Woolworths group. If you do not pay off the card in the interest free period the interest charged on the account is quite high. And there is a 10 cent charge if you want to receive your bills in the mail. But on the whole I find the card to be very good one .

Price   5 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I like the convenience and multiplier effect of accumulating points via Woolworths.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

The benefits from Woolworths and Qantas make this product competitive. However online access is basic and requires preset user and password requiring good memory! Bonus points on joining but fees and interest are high so will investigate alternatives and switch as they become available. I suspect the benefits vs fees and interest are false economy but it's worked for me.

Price   4 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   3 / 10

Trust   5 / 10

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Very convenient to use, apply points and redeem points, as well as discount fuel.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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I don't like their service.

Price   7 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   2 / 10

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We calculated the best credit card for us based on the annual cost and the rewards paid. We are seeing our annual costs refunded in rewards in the first quarter!

Price   6 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   6 / 10

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Cash back every three months.

Price   5 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

Less

We have been using the Woolworths credit cards now for 7 years. As we put everything on the cards we get food stamps ( as I call them) or gift cards as Woolworths calls them every 3 months. We have used them as gift cards for friends or used them for the family. The Qantas points have been used around the house as required ie beater, bbq, toaster etc. When a dispute has arisen you get to speak to a local ( Kiwi).

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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