Easy to collect rewards points and claim discounts
This card has the everyday rewards bar code on the back of the card making it a one card shop for discounts and rewards on fuel, food and other essentials like kids items and homewares from big w. My husband has a linked card aswell so its double the rewards. My husband never claimed any rewards or discounts until we got this card. It all helps, and every couple of months we also get a gift voucher in the mail.
Sick of telling to overseas phone operators that do not understand my requests. How many times do I have to repeat myself. Bring the call centres back to their country of origin. This is not to be taken as a racist comment. The facts are the operators don't understand English to an acceptable standard. Closed my account.
This is the only credit card I've had and originally I signed up for the Qantas points. A positive is that you receive air miles and also Woolworth reward points, but I have had some issues with not being able to access statements and contacting customer service at times. I have been with them for many years, but unless you're a frequent Qantas flyer and spend lots of money at Woolworths I wouldn't recommend.
Terrible card. Service bad, slow. Waiting for the card 1 and a half months and nothing happens. Staff don't know anything. I have submitted my pay slip twice. They keep calling you for asking same information when applying for this card. Last call was asking me to submit my pay slip again. I just said cancel it, and don't phone me again.
Works ok until God forbid there is a problem or you have a query to sort out - then the customer service is simply dreadful. We had this card for 5 yrs, then they recently capped the FF points, increased the fees for both primary and 2nd cardholder and recently managed to charge us $265 in late payment/interest fees - as they somehow cancelled our direct debit by mistake. Not only that but it took x5 long telephone calls, x6 emails and x4 letters over 6 weeks just to get the fees reversed...so we decided enough was enough and cancelled the card...not worth the hassle Woolies so stick to the supermarket business !
A good credit card with a good reward system, especially if you regularly shop with the Woolworths group. If you do not pay off the card in the interest free period the interest charged on the account is quite high. And there is a 10 cent charge if you want to receive your bills in the mail. But on the whole I find the card to be very good one .
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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