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Citi Home loan reviews

Overall rating
Price
Features
Customer service
Convenience
Trust
Based on 167 home loan reviews as rated by the Mozo community.

Recent Citi home loan customer reviews

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  • Citi Home Loan

    Good bank.

    Good bank, easy to deal with. No hassle, low fees, good app.

    Peter, New South Wales, reviewed over 1 year ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    I love using the smartphone app!

    The product is very simple. The application process was easy too.

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    Less
    Rachael, South Australia, reviewed over 1 year ago
  • Citi Basic Variable (Owner Occupier, Principal & Interest, LVR 80-90%)

    Rate cuts passed on but can be slow to process.

    Citi offer good 24/7 online and phone service, they do pass on interest rate cuts and take security off your accounts very seriously. However there are little to no branches and processing time for paperwork can be slower than other banks.

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    Wen, New South Wales, reviewed over 1 year ago
  • Citi Home Loan

    Greedy.

    Interest rate not same or close to reserve rate.

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    Elizabeth, Victoria, reviewed over 1 year ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    Great to deal with.

    Have been responsive and good to deal with. Fast reply to queries. Good bundle with redraw.

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    Phil, Queensland, reviewed almost 2 years ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    Good customer service

    I like this Bank because they are available 24hours

    Price
    Less
    Kay, Queensland, reviewed over 4 years ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    Would not recommend

    No Australians to speak with when calling them and not willing to help out.

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    Jo, Tasmania, reviewed about 6 years ago
  • Citi

    Good interest rate, after that forget it

    I guess if you were on the East Coast then maybe they are an option but no branch is a real pain and having to talk to foreigners who have trouble with the language is a pain. Needing to have more than one card as the credit card is also a pain. Basically the interest rate was good, after that forget it. The solicitor who did their conveyancing was lovely.

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    Mark, Western Australia, reviewed about 6 years ago
  • Citi

    Would encourage people to try citibank.

    Been ongoing account for many years and no major issues that could't be quickly resolved.

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    Kevin, Queensland, reviewed about 6 years ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    Great Comparison Rates

    Great comparison rates. Simple rules for understanding.

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    Angela, New South Wales, reviewed about 6 years ago
  • Citi

    Competitive premiums and good customer service

    We have been with them for a number of years and find the rates very competitive and the staff very helpful even though we can't go into a branch, everything is done either over the internet or via phone calls.

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    Phillip, New South Wales, reviewed about 6 years ago
  • Citi

    Great customer service

    I have the close to best rate for the loan amount. Service has been really good and I have not had any complaints.

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    Asif, New South Wales, reviewed over 6 years ago
  • Citi Standard Variable (Owner Occupier, LVR <80%)

    Great rates but poor service

    Pro: best interest rate we could find. Con: terrible customer service and very few citibank branches. Very bad online internet banking too - not user friendly at all. But for us the good interest rate is more important and worth it.

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    Chantelle, Victoria, reviewed over 6 years ago
  • Citi Home Loan

    Don't like citibank

    If I could afford it would change no banks available

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    Bren, New South Wales, reviewed over 6 years ago
  • Citi

    Great Service

    Always been helpful and never had a problem or hassle.

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    Less
    Doug, Victoria, reviewed over 6 years ago
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    Home loan comparisons on Mozo - rates updated daily

    • Smart Booster Home Loan

      interest rate
      1.85% p.a.variable for 24 months and then 2.25% p.a. variable
      comparison rate
      2.21% p.a.

      Promoted
    • UHomeLoan

      interest rate
      1.85% p.a.
      fixed 3 years
      comparison rate
      2.24% p.a.

      Promoted
    • Celebrate Variable Home Loan

      interest rate
      1.99% p.a. variable
      comparison rate
      1.99% p.a.

      Promoted
    • Variable Home Loan

      interest rate
      1.99% p.a. variable
      comparison rate
      1.99% p.a.

      Promoted
    • Basic Home Loan

      interest rate
      2.09% p.a.
      fixed 3 years
      comparison rate
      2.32% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 504 home loans in the Mozo comparison engine.

    Compare more home loans

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