Thumbnail icon for Commonwealth Bank

Commonwealth Bank Home loan reviews

Overall rating
6.8/10
Price
6.3/10
Features
6.3/10
Customer service
6.9/10
Convenience
7.9/10
Trust
6.7/10
Based on 5710 reviews as rated by the Mozo community.

Recent Commonwealth Bank home loan reviews

Sort reviews by: date | star rating
  • Commonwealth Bank Viridian Line of Credit review

    Overall rating   10 / 10
    Very helpful with information over the phone.

    Line of credit suits our needs as we are self employed. Great service when we have needed their assistance.

    Price
    7 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Debbi, Victoria, reviewed about 1 month ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   6 / 10
    Only want big loans.

    We do not have a large loan. Because of this we are overlooked for low rates and offers from other financial institutions. I contacted my bank by phone and was told they couldn't offer a low rate. We are paying way above all advertised rates and dissatisfied by this.

    Price
    4 / 10
    Features
    7 / 10
    Customer service
    5 / 10
    Convenience
    8 / 10
    Trust
    5 / 10
    Less
    Linda, New South Wales, reviewed about 1 month ago
  • Commonwealth Bank Home Loan review

    Overall rating   2 / 10
    Customer service poor.

    Information supplied misleading.

    Price
    5 / 10
    Features
    1 / 10
    Customer service
    0 / 10
    Convenience
    5 / 10
    Trust
    0 / 10
    Less
    Judy, Western Australia, reviewed about 1 month ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   6 / 10
    Typical big four bank attitude not competitive.

    Typical big bank attitude where they only do what they have to. Not as competitive and don’t offer the lower interest rates as some others.

    Price
    4 / 10
    Features
    3 / 10
    Customer service
    5 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Nicholas, Victoria, reviewed about 1 month ago
  • Commonwealth Bank Home Loan review

    Overall rating   8 / 10
    Easy to get a hold off.

    CBA have a lot of branches and ATMs soothes are quite easy to find.

    Price
    7 / 10
    Features
    6 / 10
    Customer service
    8 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Adrian, Queensland, reviewed about 2 months ago
  • Commonwealth Bank Home Loan review

    Overall rating   7 / 10
    Overall good.

    Overall good.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    6 / 10
    Less
    Leanne, South Australia, reviewed about 2 months ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   3 / 10
    Poor interest rates.

    The bank does not pass on full interest rate cuts.

    Price
    7 / 10
    Features
    0 / 10
    Customer service
    5 / 10
    Convenience
    7 / 10
    Trust
    3 / 10
    Less
    Susan, New South Wales, reviewed about 2 months ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Large.

    Offered a loan when others wouldn’t.

    Price
    8 / 10
    Features
    6 / 10
    Customer service
    6 / 10
    Convenience
    10 / 10
    Trust
    7 / 10
    Less
    Gill, New South Wales, reviewed about 2 months ago
  • Commonwealth Bank Home Loan review

    Overall rating   8 / 10
    Phone customer service excellent.

    Being remote (no branch within 700km) I had to trust it via phone. Could not complain about the customer service.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    7 / 10
    Less
    Kyra, Queensland, reviewed about 2 months ago
  • Commonwealth Bank Extra Home Loan (LVR <70%, Owner Occupier, Principal & Interest) review

    Overall rating   8 / 10
    Really trusted product.

    Convenient and easy to use. I was offered interest rate reduction to make payments easier.

    Price
    7 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Joshua, Western Australia, reviewed about 2 months ago
  • Commonwealth Bank Fixed Rate (Owner Occupier, Principal & Interest) (Wealth Package) review

    Overall rating   8 / 10
    Great customer service.

    Reliable bank. Too many fees.

    Price
    7 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    6 / 10
    Less
    Maritsa, New South Wales, reviewed about 2 months ago
  • Commonwealth Bank Home Loan review

    Overall rating   4 / 10
    Average.

    Average.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    5 / 10
    Trust
    6 / 10
    Less
    Darren, Queensland, reviewed about 2 months ago
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest) review

    Overall rating   9 / 10
    Competitive.

    Great service.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Melanie, Victoria, reviewed about 2 months ago
  • Commonwealth Bank Home Loan review

    Overall rating   2 / 10
    Better banks out there.

    I have no trust in the bank due to an incident where they took more money for my home loan deposit and refunded less. They are quick to call you when they feel you owe them but have no urgency in resolving issues they have caused. Their home loan rates are not competitive enough.

    Price
    2 / 10
    Features
    1 / 10
    Customer service
    4 / 10
    Convenience
    8 / 10
    Trust
    0 / 10
    Less
    Lelian, Victoria, reviewed about 2 months ago
  • Commonwealth Bank Extra Home Loan - 2 Year Introductory Rate (Owner Occupier, Principal & Interest) review

    Overall rating   9 / 10
    Very happy with product.

    Overall very happy with my home loan.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Kate, Western Australia, reviewed about 2 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Smart Home Loan

      interest rate
      2.88% p.a. variable
      comparison rate*
      2.90% p.a.
      upfront fees
      $520

      Promoted
    • UHomeLoan - Discount Offer

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.84% p.a.
      upfront fees
      $0

      Promoted
    • Variable Home Loan

      interest rate
      2.84% p.a. variable
      comparison rate*
      2.80% p.a.
      upfront fees
      $0

      Promoted
    • Basic Home Loan

      interest rate
      3.09% p.a. variable
      comparison rate*
      3.09% p.a.
      upfront fees
      $0

      Promoted
    • Discount Fixed Rate 300k+

      interest rate
      2.89% p.a.
      fixed 2 years
      comparison rate*
      3.76% p.a.
      upfront fees
      $450

      Promoted

    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 533 home loans in the Mozo comparison engine.

    Compare more home loans

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.