I deal directly with a home loan manager, which I find very hands on and amazing. I really feel that they work for me and have my best interests at heart and not just making money for the bank. When Covid hit, I was contacted immediately to go through what I could do if I wanted or needed to. It felt great to have someone on my side. I would recommend them to anyone.
Our broker makes our loan easy to understand but everything comes with a catch and there is no doubt we don't have a great interest rate for a variable loan. The fixed rate wasn't worth the commitment either so I for sure will be looking elsewhere.
I like that CBA is a trustworthy bank with competitive interest rates. The online services are convenient and easy to use, however if I need to speak with someone over the phone, it’s a friendly and timely process. CBA Is very transparent and good value. Very pleased!
I’ve had an account with CommBank for 30 years and a home loan for 9. They have reorganised my loan many times to meet my needs and also given us above and beyond discounts on our interest rate when we approached them.
It's an ok home loan and honestly I've been too lazy to look around for another option. If I was going to switch it would need to be easy. I do hate the fact there is a yearly fee on the home loan! That really really annoys me each year when we are charged $400. And they claim its so our credit card is free- pfftt. Annoying. You get enough in interest charges, so why do they have to charge a fee. I do enjoy the convenience as all our other banking is at the same bank and only one app to use. I get annoyed bouncing between so many different apps.
I like our home loan with CBA. They have a great option for multiple offset accounts, which saves us thousands in interest. The interest rate is okay, but could be better. However, CBA was open to discussing a discount - but I would have liked them to start the conversation instead of us having to call them.
Developed a good relationship with a bank manager. He went into bat for us to get a discounted rate on the home loan. All loan documentation and process was easy.
You can always find a branch wherever you are. Extra ATMs in shopping centres. Friendly staff in branches and over the phone. I have been with them for over 30 years.
Great service, friendly staff. Easy to use online banking. Would thoroughly recommend!
CommBank has the best app and is extremely easy to maneuver around or change things. That's what I like most about the bank. The only downfall is that they can't / won't match cheaper interest rates.
We like the bank because they are one of the big banks which gives you a sense of security. Also, when we have contacted them to negotiate on our home loan interest rate, they have always been open to discussing this. The cons are a sense of distrust for any big bank and their values. We have been thinking of switching to a more ethical bank.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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