Powerdirect

Powerdirect

Powerdirect is an Australian electricity supplier, which caters to individuals as well as businesses for their electricity requirements.

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Who is Powerdirect?

Backed by AGL, Powerdirect offers competitive rates for residential customers seeking cost-efficient, innovative as well as clean electricity solutions. It also specialises in helping businesses streamline their electricity needs.


Powerdirect availability

ACT NSW QLD NT SA TAS WA VIC

Where is Powerdirect available?

Powerdirect supplies electricity to residents as well as businesses across Victoria, New South Wales, South Australia, Queensland and the Australian Capital Territory. If you’re looking for electricity packages in one of these areas, you may be eligible to apply to Powerdirect.

Powerdirect electricity plans and packages

You can choose from a number of electricity packages offered by Powerdirect. Essentially, there are two kinds of electricity plans that you can choose from - a Standard Retail Contract and a Market Contract. The former is a contract governed by the energy regulator in your state. The rates and terms for your plan are decided by the regulator in this case. Whereas a Market Contract is an energy plan offered specifically by Powerdirect and the rates and terms may differ from the Standard Retail Contract.

In general, plans and pricing vary depending on where you live which is why it’s so important to compare plans in your area. For instance, while in one state Powerdirect have the option to go for flexible pricing where different electricity rates apply for different times of the day, in another you could be eligible for a discount off your usage charges if you sign up for a long term contract.

Powerdirect plans

  • Electricity


Powerdirect features to keep in mind

GreendirectGreendirect

Powerdirect also has a range of clean energy products, which have been approved by the government’s National GreenPower Accreditation Program. When you choose a Powerdirect Greendirect product for your home, you decide what percentage of your electricty is generated from renewable sources. You can choose as little as 10% or go fully renewable with a 100% Greendirect plan.

Flexible payment optionsFlexible payment options

Paying your electricity bill won’t be a hassle with Powerdirect as you can pick from a number of convenient payment options such as direct debit, BPAY, Credit Card as well as phone banking. You also have the option of paying at the post office or mailing a cheque with your payment slip to Powerdirect.

Pricing promisePricing promise

Powerdirect promises that if it change its prices during your contract you will have the right to end your contract without paying any termination fees that may ordinarily be applicable to your plan. You’ll have 20 days to act without penalty.


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Switching and moving with Powerdirect

You can organise to move or switch your electricity account to Powerdirect online or over the phone. Switching is a simple procedure but the transfer of your electricity account could take several months as it is done at the time of your next scheduled meter read. If you are moving house and want to connect with Powerdirect, you will need to allow for several days for the connection to be set up.

Powerdirect customer reviews

Want to become a Powerdirect customer? First read some of customer reviews to get some inside info on how they rate for customer service, billing clarity and general features.

Powerdirect Electricity

Overall 6.1*

Price

Bill clarity

Customer service

Green Friendly

32 Reviews

* Overall rating based on reviews in the past 12 months.

Recent Powerdirect electricity reviews

Powerdirect

Powerdirect electricity review

Overall rating   9 / 10

Competitive premiums, can contact anytime, helpful

Always helpful on the phone and bills are easy to read. No problems getting on to them.

Full review

Always helpful on the phone and bills are easy to read. No problems getting on to them.

    Price   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   8 / 10

Less

Jan (QLD), reviewed 4 months ago

Powerdirect

Powerdirect electricity review

Overall rating   6 / 10

They are ok

Everything is so expensive these days i just wish water, gas and electricity were cheaper

Full review

Everything is so expensive these days i just wish water, gas and electricity were cheaper

    Price   4 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   5 / 10

Less

Alison (VIC), reviewed 5 months ago

Powerdirect

Powerdirect electricity review

Overall rating   1 / 10

Yes

I cannot believe the Service Charge, how can you get away with charging $424.77 per year. It's a steel. I live off my Age Pension. Have you no shame?

Full review

I cannot believe the Service Charge, how can you get away with charging $424.77 per year. It's a steel. I live off my Age Pension. Have you no shame?

    Price   1 / 10

    Bill clarity   4 / 10

    Customer service   4 / 10

    Green Friendly   8 / 10

Less

Mona (QLD), reviewed 8 months ago

Powerdirect

Powerdirect electricity review

Overall rating   8 / 10

Would recommend

Great company

Full review

Great company

    Price   8 / 10

    Bill clarity   5 / 10

    Customer service   9 / 10

    Green Friendly   6 / 10

Less

Sam (SA), reviewed 8 months ago

Powerdirect

Powerdirect electricity review

Overall rating   4 / 10

Customer service is good

Service is good.

Full review

Service is good.

    Price   5 / 10

    Bill clarity   5 / 10

    Customer service   8 / 10

    Green Friendly   5 / 10

Less

Vicki (NSW), reviewed 10 months ago

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Compare Powerdirect

In a competitive energy market, it’s a good idea to regularly compare electricity providers to see who’s offering the best deal. Start your comparison by looking at the plans and packages offered by Powerdirect and other electricity providers in your area. Just feed in your postcode in Mozo’s user-friendly comparison tool and check out the best electricity plans for your home.

  • Compare Electricity

    Enter your postcode to compare electricity plans in just seconds.

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