Powerdirect

Powerdirect is an Australian electricity supplier, which caters to individuals as well as businesses for their electricity requirements. 

Who is Powerdirect?

Backed by AGL, Powerdirect offers competitive rates for residential customers seeking cost-efficient, innovative as well as clean electricity solutions. It also specialises in helping businesses streamline their electricity needs.

Compare energy

Find energy plans available in your area in just seconds.

map icon

Where is Powerdirect available?

Powerdirect supplies electricity to residents as well as businesses across Victoria, New South Wales, South Australia, Queensland and the Australian Capital Territory. If you’re looking for electricity packages in one of these areas, you may be eligible to apply to Powerdirect.

ACT NSW QLD NT SA TAS WA VIC
energy icon

Powerdirect electricity plans and packages

You can choose from a number of electricity packages offered by Powerdirect. Essentially, there are two kinds of electricity plans that you can choose from - a Standard Retail Contract and a Market Contract. The former is a contract governed by the energy regulator in your state. The rates and terms for your plan are decided by the regulator in this case. Whereas a Market Contract is an energy plan offered specifically by Powerdirect and the rates and terms may differ from the Standard Retail Contract.

In general, plans and pricing vary depending on where you live which is why it’s so important to compare plans in your area. For instance, while in one state Powerdirect have the option to go for flexible pricing where different electricity rates apply for different times of the day, in another you could be eligible for a discount off your usage charges if you sign up for a long term contract.

key icon

Powerdirect features to keep in mind

Greendirect

Powerdirect also has a range of clean energy products, which have been approved by the government’s National GreenPower Accreditation Program. When you choose a Powerdirect Greendirect product for your home, you decide what percentage of your electricty is generated from renewable sources. You can choose as little as 10% or go fully renewable with a 100% Greendirect plan.

Flexible payment options

Paying your electricity bill won’t be a hassle with Powerdirect as you can pick from a number of convenient payment options such as direct debit, BPAY, Credit Card as well as phone banking. You also have the option of paying at the post office or mailing a cheque with your payment slip to Powerdirect.

Pricing promise

Powerdirect promises that if it change its prices during your contract you will have the right to end your contract without paying any termination fees that may ordinarily be applicable to your plan. You’ll have 20 days to act without penalty.

truck icon

Switching and moving with Powerdirect

You can organise to move or switch your electricity account to Powerdirect online or over the phone. Switching is a simple procedure but the transfer of your electricity account could take several months as it is done at the time of your next scheduled meter read. If you are moving house and want to connect with Powerdirect, you will need to allow for several days for the connection to be set up.

Powerdirect customer reviews

The Mozo communicty has rated Powerdirect products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Want to become a Powerdirect customer? First read some of customer reviews to get some inside info on how they rate for customer service, billing clarity and general features.

Icon of Electricity
Powerdirect Electricity
Overall
6.7 /10
Price
Bill clarity
Customer service
Green Friendly
62 reviews

Recent Powerdirect electricity reviews

  • Powerdirect Electricity review

    Overall rating   10 / 10
    Excellently discounted premiums.

    I have always been provided with the best discounts available since I have been with PowerDirect. I often have telemarketers contacting me via phone or at my front door. They offer great discounts and when they ask me what my present discount is with PowerDirect, they always say thank and good bye. They can never match that discount.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Less
    Stephen, New South Wales, reviewed 5 months ago
  • Powerdirect Electricity review

    Overall rating   9 / 10
    Great customer service and good pricing

    Just happy with there service and pricing, but every one needs to do there own reserch when looking for a provider.

    Price
    9 / 10
    Bill clarity
    6 / 10
    Customer service
    8 / 10
    Less
    John, South Australia, reviewed 5 months ago
  • Powerdirect Electricity review

    Overall rating   5 / 10
    Average service.

    Not very engaging company, unable to look at usage online and not helpful when I rang to ensure we were on the best plan.

    Price
    4 / 10
    Bill clarity
    6 / 10
    Customer service
    2 / 10
    Less
    Angela, South Australia, reviewed 10 months ago
  • Powerdirect Electricity review

    Overall rating   3 / 10
    Not competitive

    Very inflexible regarding their billing cycles. Will be looking to switch shortly.

    Price
    4 / 10
    Bill clarity
    3 / 10
    Customer service
    2 / 10
    Green Friendly
    3 / 10
    Less
    Tracey, Victoria, reviewed 11 months ago
  • Powerdirect Electricity review

    Overall rating   9 / 10
    Great!

    Have not had a problem at all so far. Their bills arrive with plenty of time to pay them off unlike other energy providers such as Origin.

    Price
    8 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Less
    Alan, New South Wales, reviewed almost 1 year ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Powerdirect

    In a competitive energy market, it’s a good idea to regularly compare electricity providers to see who’s offering the best deal. Start your comparison by looking at the plans and packages offered by Powerdirect and some of the other electricity providers in your area. 

    Compare energy

    Find energy plans available in your area in just seconds.