This bank has the best service and advice. The only bad thing is not enough branches
I rated this bank service and its ambience and safety security is highest standard in Australia and people lending finance from this bank really uplift their standard of their life.
I have been a member of what is now known as Australian Mutual Bank for around 36 years and have no desire to join another bank as their service has always been top notch Their Customer Service is friendly, considerate and respectful to their clients. I love that they are run by their members I have no dislikes to report on and I would recommend this bank to be checked out by anyone wishing to join.
Great customer service. I have had my savings account for 34 years. Joined in 1986 when the original name was Department of Social Security Credit Union, then Social security credit union, then Security Credit Union, now known as Sydney Mutual Bank. The customer service has always remained great and delivered with respect for its customers over all those years. I have only the best of comments about my bank.
With my second account I can save money up for an emergency its so great
I have been with the SCU Sydney Credit Union now for more than 14 years and I have never had any problems and if there is something I am unsure of the friendly staff are very willing to provide help and the right advice as not to confuse you.
I think sccu shouldn't have fees like the big banks I,ve been a customer since 1988 so for long term customers it should be fee free
Overall I like this credit union, although there have been a few changes over the past couple of years that have changed my opinion. The staff in my branch are not as friendly as before, however they are able to help with any concerns in a really good manner.
Online service excellent. Personal customer service friendly and efficient, both in person and on the phone
SCU I feel is the best bank to be with. I feel safer with them and I feel like they look after the little guys, where as the bigger well known banks, I feel as though that they can do what they want and get away with it. Their service is amazing; if ever I've had issues no matter the time I can always reach them. When I lost my credit card; I got a new card within weeks. When I've had questions they don't get frustrated with me, they calmly explain. They are just an all round great bank to be with. Very understanding.
Very good bank. However, would be better with more branches.
I have been dealing with SCU for 25 plus years. I have found them superb over the years. They have always come up with solutions to my problems.
Bonus rate for the first 4 months from account opening
Intro bonus rate of 5.25% for balances up to $1,000,000 for the first 4 months, reverting to 3.25%. Minimum deposit of $50 and no withdrawals.
Enjoy a bonus rate when you deposit at least $1000 per month with the AMP Saver Account.
Minimum $100 monthly deposit and no withdrawals to earn bonus interest each month.
Bonus variable rate is available for the first four months.
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