The bank is great and have excellent interest rates. They usually carry out customer relation excellently. The bank also gives loan to customers with low interest for business use and this has been the greatest thing in banking history.
I have been with the Commonwealth for over 10 years and everything they do for me is amazing. From setting up loans to saving accounts. If I have any trouble they always take the time to help me and sort it out. Customer service is one of the best I have had in any businesses.
Went into to the Westpac Riverton Branch today with my 13 year old son to open a savings account for him, and was helped by a who provided excellent Customer Service. He was patient, professional and friendly. My son was very comfortable with him and I certainly think he should be awarded consultant of the year. We were extremely happy with the overall service Westpac has provided once again. Keep it up!
My only source of income is an aged pension so I am not a big customer. Nevertheless, they always treat me like the most important person in the branch. They are helpful and friendly and always greet me by name. The Bendigo online app is very user friendly and empowering. I was recently scammed out of $1000, a lot of money for me and I cannot speak highly enough of the kindness, helpfulness and understanding of the call centre and the branch. I could not get my money back but they did not make me feel like a fool. They support our local Community in so many ways.
Bank of Melbourne was wonderful to deal with when I experienced Covid-19 related hardships. They allowed me to suspend my mortgage and sent me a $100 food voucher. 10/10 would recommend. Treat yourself to the Bank of Melbourne.
You can deposit with any of the other 4 big banks but there are no ATM fees and if there is and you have $100 and you want to get $100 it will and later take the bank fee. With the other banks, well, you can't.
I want to put my money where my values are, and Bank Australia lets me do this, as a bank that only invests in ethical options.
If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.
I had a Westpac rewards saver. During Covid the bonus for saving was less than for keeping the account. In effect I was losing money and every time I wanted to take money out it cost $5. Customer service was good and phone lines were open at most times. The local branch I banked at closed so I had to travel further to a branch. I ended up closing the account and putting savings into superannuation.
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Minimum deposit of at least $250.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Minimum deposit of $200 and no withdrawals in the month.
Bonus rate for first 3 months, reverting to 0.15% rate after
Increase balance by at least $300 in the month
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