Bad bank, hidden fees, won't let you transfer money.
A "high interest" savings account that pays $0.75% interest. I received seven cents on an $800 deposit including "bonus interest" of $0.02 on top of the big shiny nickel they gave me. Absolutely obscene when you think about it. Not even a penny on the dollar which is far below the inflation rate. Not much of an incentive for middle earners or those who are rebuilding from tough times to save their money considering it costs money to keep it in their accounts when you factor in inflation. I repeat, not even a penny on the dollar in interest.
ING can't be trusted in paying the bonus interest on your Macimiser account. The Bonus is only paid if the end of the month balance is more than last month but it looks at the lowest amount on the last day of the month not the closing balance at the end of the last day of the month. It is a rip off and they are getting as greedy as the big banks. Time to change banks!
NAB bank is up to date in modern thinking and online banking. Helpful information and skilled staff face to face. Involved in great funding for homeless and domestic. Crisis with salvation army.
Not suitable for when you're in a rush. Staff can’t work according to the speed their hourly rates are paid Polite but need to get the job done.
My 80 year old mother has been with ANZ for over 38 years!! She's accidentally put in an incorrect digit for her security code while paying a bill on bpay phone banking. They have locked her account. She has provided them with all her security information to verify her details and identity. They still refuse to unlock her account. A senior manager has stated she needs to go into a branch with her ID. There are stay at home orders and a stage 2 lockdown because of the DELTA variant of COVID and this idiot wants my 80 year old mother to attend a branch!11
I have been with this company for over fifty years, and I have never found a problem with their service.
Great saving account but wish interest was higher.
Solid bank, low fees, good rates.
Absolutely love CBA. Great service, easy to use and very helpful on the phone and In branches.
The customer service folk who answer the phone are lovely, delightful and respectful. Always answering questions. Warning: We have $250,000 deposited (from a house sale) and we wanted some interest until we found our next forever home. We thought …easy peezy. Four days before we need the money we find. 1. To get the money in four hours we need to fill in a form and EMAIL it back with a $15 fee. WHAT? Where is the security. 2. We do above and ask for a call back. We got one at 3.55 (ten min after we sent email). They now require us to EMAIL our drivers licences. WHAT…and now it is after 4pm you can’t have the money straight away. We have contacted the bank and advised them there is such a thing as Secure Upload. They are currently looking into it. Currently? This form of upload has been available for years and years and years. We are furious. We are scared. Their own website tells you not to email them anything of a secure nature. We had to …we did. We wrote off and explained our upset. Answer “Oh you can ask for a secure password if you want one?” Like hello no one offered us that when we were begging for help. As retirees this amount is HUGE to us. We value and look after our security. Now we are scared as heck.
I have been with this company for 52 years, under different names, and so far have found them to be efficient and easy to deal with.
Probably the worst "bank" we've ever encountered in our lives. They're more than happy to take your money, but when it comes to getting access to your own money, they make your life a living Hell. Even visiting their offices do not guarantee you will be able to access your own savings! This "bank" is just nasty, nasty, greedy people! Please DO NOT use RAMS. They're clueless when it comes to dealing with customers and they honestly don't give a rat's ass for them.
Disappointed was not able to be approved for a $500.00 overdraft facility after 20 years as a customer.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate for first 3 months, reverting to 0.15% rate after
Bonus rate for the first 4 months from account opening
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
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