Have a CMA with them for 20 years. Once interest rates went to zero, they made it very difficult, actually impossible to transfer funds to an outside account. Put a HELD on account for no legal reason.
Over the years they were the only bank that allowed me to get a loan even though I was only getting a pension. Always nice and helpful when I walk into stores, and always fast to cancel further payments on my card if it's lost or stolen.
I have been with Suncorp for 39 years and see no valid reason for ever wanting to be with anyone else. Great insurance, great loans, and great banking.
Three times today I went to open another reward saver, First at 10 am- too busy. Again at 11.45. No one available. 3.45 pm. To late can't open an account or close an account after 3,30 pm (not one customer in bank and the bank already had my details). I was told I could use Internet. At age 72 I do not trust myself with Internet banking. What is happening to the usual service. All new girls in bank. Bring back the previous staff.
I am a long term customer and have never had any complaints with Commonwealth Bank. They always assist with queries promptly and advise me on what accounts I should have.
It has an Eftpos machine close by. There are not enough banks and Eftpos machines around my area where I live. Their online banking is easy to use
The interest rate is solid, considering what other banks are offering. That said, reductions seem to come in more often than the RBA cuts.
Being one of the big 4 banks I think very much the same as the other 3 in regards to most of their products so not much use in messing around and changing. I stay with a big bank as they have the most access points.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
No withdrawals in the month. Bonus rate for first 4 months, reverting to 0.05% rate after*
Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded).
Bonus rate for the first 4 months from account opening
Increase balance by at least $300 in the month
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