Bankwest reviews

Bankwest
Bankwest overall rating

(as rated by the Mozo community)

8.1 / 10

based on 1893 reviews

 

Price

Features

Customer service

Convenience

Trust

Full review

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Latest Bankwest reviews

Bankwest

Bankwest Complete Fixed Home Loan (LVR<90%, Owner Occupier) (Package) home loan review

Overall rating   10 / 10

Excellent customer service!!

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

Full review

Bank manager always willing to help even in short notice. They are very accommodating to each individual's situation.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Marinda (WA), reviewed about 2 months ago

Bankwest

Bankwest credit card review

Overall rating   8 / 10

Great customer service and quick in their dealings

I can honestly say that they have the best customer service, but any change to big loans should be done with a mobile lender.

Full review

I can honestly say that they have the best customer service, but any change to big loans should be done with a mobile lender.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Rachel (VIC), reviewed 26 days ago

Bankwest

Bankwest Flexible Personal Loan (Fixed, Unsecured) personal loan review

Overall rating   2 / 10

Not a great bank for me

It took 8 months to refinance, there are incompetent staff. They have been unable to tell us why fees were charged unless we were asked. Everything is outsourced. No apologies, just rude.

Full review

It took 8 months to refinance, there are incompetent staff. They have been unable to tell us why fees were charged unless we were asked. Everything is outsourced. No apologies, just rude.

    Price   9 / 10

    Features   7 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Archana (WA), reviewed 19 days ago

Bankwest

Bankwest car loan review

Overall rating   7 / 10

Generally works well with minimal glitches.

Always friendly and helpful when I go in.

Full review

Always friendly and helpful when I go in.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Yvonne (WA), reviewed 8 months ago

Bankwest

Bankwest savings account review

Overall rating   7 / 10

Checking out new banks after service at Fremantle

The branch in the city is of great customer service standard but the Fremantle branch are a let down to the Bankwest name.

Full review

The branch in the city is of great customer service standard but the Fremantle branch are a let down to the Bankwest name.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Jessica (WA), reviewed about 1 month ago

Bankwest

Bankwest term deposit review

Overall rating   10 / 10

Customer service outstanding

Love banking with BankWest if i need to change or add anything they are always there to help very friendly and helpful

Full review

Love banking with BankWest if i need to change or add anything they are always there to help very friendly and helpful

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rosemary (TAS), reviewed 7 months ago

Bankwest

Bankwest bank account review

Overall rating   10 / 10

Very helpful and patient.

Would be helpful if there were more ATMs available but other than that my experiences with them both over the phone and in person have been great. The 'concierge' at the front of the bank is great and saves time. Always helpful and patient.

Full review

Would be helpful if there were more ATMs available but other than that my experiences with them both over the phone and in person have been great. The 'concierge' at the front of the bank is great and saves time. Always helpful and patient.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Lisa (WA), reviewed 2 months ago

Bankwest

Bankwest debit card review

Overall rating   9 / 10

Great flexibility

Always prepared to help with any issue and very polite.

Full review

Always prepared to help with any issue and very polite.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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John (WA), reviewed 19 days ago

Bankwest

Bankwest home insurance review

Overall rating   10 / 10

Just great

None they are just great

Full review

None they are just great

    Price   8 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Eric (WA), reviewed 6 months ago

Bankwest

Bankwest travel insurance review

Overall rating   9 / 10

No extra cost (part of the Mastercard package)

Travel insurance is included as part of the package with the Mastercard

Full review

Travel insurance is included as part of the package with the Mastercard

    Price   9 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   -1 / 10

    Trust   9 / 10

Less

Andre (QLD), reviewed 7 months ago

Bankwest

Bankwest car insurance review

Overall rating   7 / 10

Bankwest online is great. So easy to use.

They have great customer service just personally think they need to employ people that actually know their policies inside and out.

Full review

They have great customer service just personally think they need to employ people that actually know their policies inside and out.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Kyle (WA), reviewed 9 months ago

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