Alright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.
Banking with bankwest has been easy. Occasionally in the beginning the customer service team will make promises they were unable keep in regard to time frames but when we enquired further were able to complete actions quickly find out the correct info of what to expect and when. Everything since then has been great. Good value loan productMore Bankwest home loan customer reviews
Having been a loyal customer for over 52 years. Never overdue with any repayments on any loans. Running a multi million dollar business with them. Investing my SMSF with them now that I am 70. I have a great credit rating. I asked for a small personal loan for a short term while I was buying a new home and had not sold my existing home. They refused and told me to ask my accountant to change the figures on my Superfund statement. Is that legal??? Anyway I have just sold my house and my funds will not be invested with them. Changing banks out of principal. I feel They discriminated against me because of my age. I personally brought 2 teen grandchildren to them to start a savings account. I have 10 more grandchildren. Guess what. Don’t go to Bankwest.
Earn reward points when using. Points can be redeemed for a variety of products or gift cards. Interest is fairly high, so really only works of you keep the card paid up fully, so no interest is charged. If using the card as above the reward points are well worth it.More Bankwest credit card customer reviews
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.