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Bankwest is all about simplifying your finances. Originally from Western Australia, Bankwest has attracted thousands of customers around the country with its competitively priced products, such as the Hero Saver. In late 2008, the bank was bought by the Commonwealth Bank, which has promised to retain the Bankwest brand.
So, if you like the sound of simple banking, check out Bankwest's range of personal banking products, including credit cards, home loans, savings accounts and bank accounts.
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I like Bankwest, but I feel that their online and app banking experience is not at the same level as some of the other larger banks (e.g. Commbank). That being said, their customer service is EXCELLENT.
The worst bank ever
Closed down all of the local branches meaning we are unable to visit in person for any transactions. Only select atm accept deposits, even though they say we can use the Commonwealth Banks ATMs for free, I'm yet to do this successfully. The rewards scheme attached to our credit card was changed last year, meaning our annual bonus rewards was removed. We are charged $395 a year to have our home loan with them, yet they are unable to tell us how this is benefitting us.
Great Bank
you want a bank that is a APRA disaster waiting to happen? then this is the bank for you, they purposely without pays from hitting account, insult customers, refuse to take complaints. this has to be the worst bank on the face of the planet, there 'customer service' is infuriatingly useless
Bankwest was a champion bank but now that The Commonwealth bank of Australia has taken it over this bank will soon be no more. It is not a customer oriented bank but now it is only a shadow of its former self. It’s greed and avaricious conduct of all its corporate members is disgraceful and disgusting and they will shamelessly destroy the good reputation that the bank once held.
They are closing or have closed all of the branches so you can't go in person to do anything. They have also got rid of their ATMs so now you have to use other banks to get cash out and pay a fee because it's not your bank,
BankWest’s prompt and knowledgeable response to messages exceeds my expectations time and time again. No need to call, queries are handled via the app making it easy to get on with other things while BankWest looks into your query.
I was travelling overseas and needed a credit card, but I was shocked by the fees most banks charge. Then I discovered that my Bankwest Everyday Transaction Account has absolutely no fees when using my debit card abroad! My partner checked with his bank about their fees for overseas use, and they gave him a long list of charges. I told the customer service agent that my Bankwest account has no fees when travelling overseas, and she couldn't believe it because she thought all banks charged fees. I called Bankwest to confirm, and they assured me there were no fees! Needless to say, my partner and I had a fantastic trip without worrying about any hidden charges. Thank you, Bankwest!
They are the sloppyest bank ever never will I go with this bank again
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