based on 5918 Bankwest banking product reviews as rated by Mozo community

Bankwest bank accounts

Bankwest is all about making your finances simple. Originally from Western Australia, Bankwest has attracted thousands of customers around the country with its competitively priced products such as the Hero Saver. In late 2008 the bank was bought by the Commonwealth Bank, which has promised to retain the Bankwest brand. 

So if you like the sound of simple banking, check out Bankwest's range of personal banking products including credit cards, home loans, savings accounts and its 2021 Mozo Experts Choice Award winning bank accounts.

Bankwest offers the following bank accounts

Rates and fees verified as correct at 26 October, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Easy Transaction Account

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

Qantas Transaction Account

$6.00

Apple Pay, Google Pay, PayID

0.01% p.a.

How are Bankwest bank accounts rated?

Mozo users have rated Bankwest bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Bankwest bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

1092 Reviews

Recent Bankwest bank account reviews

Bankwest Easy Transaction Account
Overall 8/10
Very good service

Very good service

Read full review

Very good service

Price
7/10
Features
7/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Lyn dell, Western Australia, reviewed 8 days ago
Bankwest Easy Transaction Account
Overall 2/10
Bankwest - Pending evolution

Alright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.

Read full review

Alright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.

Customer service
5/10
Convenience
1/10
Trust
2/10
Less
Rahul, Western Australia, reviewed about 2 months ago
Bankwest Bank Account
Overall 7/10
Open to change, but quite happy to stay Bankwest

I've banking with BankWest for over 20 years. As I'm prone to do, I form loyalties to my service providers, and I'm glad to say that they earn this with their customer service approach. Response time is usually fair, and connection to the customer is good. They need to do better with reducing unnecessary costs of international transactions, and improving to a global standard of technology and digital capability. They're stuck a little bit with Australian standards, far behind the rest of the world, but fairly modern in comparison to other Australian providers.

Read full review

I've banking with BankWest for over 20 years. As I'm prone to do, I form loyalties to my service providers, and I'm glad to say that they earn this with their customer service approach. Response time is usually fair, and connection to the customer is good. They need to do better with reducing unnecessary costs of international transactions, and improving to a global standard of technology and digital capability. They're stuck a little bit with Australian standards, far behind the rest of the world, but fairly modern in comparison to other Australian providers.

Price
4/10
Features
4/10
Customer service
7/10
Convenience
8/10
Trust
8/10
Less
Mia, Western Australia, reviewed about 2 months ago
Bankwest Bank Account
Overall 10/10
have recommended to friends

Very happy with this bank.

Read full review

Very happy with this bank.

Features
9/10
Customer service
10/10
Convenience
5/10
Trust
10/10
Less
Paul, Western Australia, reviewed about 2 months ago

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