7.7/10

Based on 6082 Bankwest product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Bankwest bank accounts

Bankwest is all about simplifying your finances. Originally from Western Australia, Bankwest has attracted thousands of customers around the country with its competitively priced products, such as the Hero Saver. In late 2008, the bank was bought by the Commonwealth Bank, which has promised to retain the Bankwest brand. 

So, if you like the sound of simple banking, check out Bankwest's range of personal banking products, including credit cards, home loans, savings accounts and bank accounts.

Bankwest offers the following bank accounts

Rates and fees verified as correct at 25 May 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Easy Transaction Account

$0.00

Apple Pay, Google Wallet, PayID, PayTo

0% p.a.

Qantas Transaction Account

$6.00

Apple Pay, Google Wallet, PayID, PayTo

0.01% p.a.

How are Bankwest bank accounts rated?

Mozo users have rated Bankwest bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Bankwest bank accounts customer reviews
Overall
8.0/10
Price
7.4/10
Features
6.9/10
Customer service
7.9/10
Convenience
7.9/10
Trust
7.9/10
Based on 1142 Bankwest product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Bankwest bank account reviews

Bankwest Easy Transaction Account
Overall 8/10
Great for online banking

Bank west is good for people who are proficient with and happy with online banking. Competitive interest rates and ease of app use. Branches are few and far between. It’s convenient that they’re in WA as that means they’re contactable long after business hours end in other states.

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Bank west is good for people who are proficient with and happy with online banking. Competitive interest rates and ease of app use. Branches are few and far between. It’s convenient that they’re in WA as that means they’re contactable long after business hours end in other states.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
6/10
Trust
8/10
Less
Megan, Victoria, reviewed about 2 months ago
Bankwest Easy Transaction Account
Overall 1/10
Poor service

Because of removing the branches, this is not a bank I would recommend to anyone. This has no customer service that this have.

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Because of removing the branches, this is not a bank I would recommend to anyone. This has no customer service that this have.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Joseph, Western Australia, reviewed about 2 months ago
Bankwest Bank Account
Overall 7/10
absolutely brilliant bank.

Pros: Strong Reputation: This bank may have a long-standing reputation for stability, reliability, and customer service excellence. Wide Range of Products and Services: The bank likely offers a comprehensive suite of financial products and services, including checking and savings accounts, loans, credit cards, investment options, and more. Convenience: The bank may have an extensive network of branches and ATMs, making it convenient for customers to access their accounts and conduct transactions. Advanced Technology: Many banks invest in advanced online and mobile banking platforms, providing customers with convenient access to their accounts, digital payment options, and other innovative features. Competitive Rates and Fees: The bank may offer competitive interest rates on savings accounts and favorable terms on loans, along with transparent fee structures. Cons: Limited Accessibility: Depending on the bank's geographic footprint, some customers may find it challenging to access physical branches or ATMs, especially if they live in rural areas or outside the bank's primary service area. High Fees: Some banks may charge higher fees for certain services, such as overdrafts, ATM usage, or account maintenance, which could erode potential savings or returns for customers. Customer Service Issues: Despite a strong reputation, individual experiences with customer service can vary, and some customers may encounter challenges or frustrations when dealing with the bank's representatives or support channels. Limited Innovation: While many banks invest in technology, some may lag behind in terms of digital offerings or fail to adapt quickly to evolving customer preferences and industry trends. Risk of Security Breaches: Like any financial institution, this bank may face cybersecurity risks, and customers should be vigilant about protecting their personal and financial information from potential data breaches or fraud. Ultimately, individuals should carefully consider their own financial needs, preferences, and priorities when evaluating a bank, weighing the pros and cons to make an informed decision that aligns with their goals.

Read full review

Pros: Strong Reputation: This bank may have a long-standing reputation for stability, reliability, and customer service excellence. Wide Range of Products and Services: The bank likely offers a comprehensive suite of financial products and services, including checking and savings accounts, loans, credit cards, investment options, and more. Convenience: The bank may have an extensive network of branches and ATMs, making it convenient for customers to access their accounts and conduct transactions. Advanced Technology: Many banks invest in advanced online and mobile banking platforms, providing customers with convenient access to their accounts, digital payment options, and other innovative features. Competitive Rates and Fees: The bank may offer competitive interest rates on savings accounts and favorable terms on loans, along with transparent fee structures. Cons: Limited Accessibility: Depending on the bank's geographic footprint, some customers may find it challenging to access physical branches or ATMs, especially if they live in rural areas or outside the bank's primary service area. High Fees: Some banks may charge higher fees for certain services, such as overdrafts, ATM usage, or account maintenance, which could erode potential savings or returns for customers. Customer Service Issues: Despite a strong reputation, individual experiences with customer service can vary, and some customers may encounter challenges or frustrations when dealing with the bank's representatives or support channels. Limited Innovation: While many banks invest in technology, some may lag behind in terms of digital offerings or fail to adapt quickly to evolving customer preferences and industry trends. Risk of Security Breaches: Like any financial institution, this bank may face cybersecurity risks, and customers should be vigilant about protecting their personal and financial information from potential data breaches or fraud. Ultimately, individuals should carefully consider their own financial needs, preferences, and priorities when evaluating a bank, weighing the pros and cons to make an informed decision that aligns with their goals.

Price
10/10
Features
6/10
Customer service
4/10
Convenience
8/10
Trust
10/10
Less
Yeshen, Western Australia, reviewed about 2 months ago
Bankwest Easy Transaction Account
Overall 1/10
VERY BAD

Really not happy at the moment as they have decided to close down all branches and move wholly online. There are a lot of elderly people who cannot use technology- how will this move affect them? What about staff who will lose their jobs? I am concerned about how it will impact regional Western Australia. The bank did not consult regional committees before announcing the change. Very poor form!

Read full review

Really not happy at the moment as they have decided to close down all branches and move wholly online. There are a lot of elderly people who cannot use technology- how will this move affect them? What about staff who will lose their jobs? I am concerned about how it will impact regional Western Australia. The bank did not consult regional committees before announcing the change. Very poor form!

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Becky, Western Australia, reviewed 2 months ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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