Rates and fees verified as correct at 26 October, 2021. Other information correct at the time of writing. Advertiser disclosure.
| Product | Account fee | Payment options | Interest rate |
|---|---|---|---|
| Easy Transaction Account | $0.00 | Apple Pay, Google Pay, PayID | 0% p.a. |
| Qantas Transaction Account | $6.00 | Apple Pay, Google Pay, PayID | 0.01% p.a. |
Mozo users have rated Bankwest bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
1092 Reviews
Alright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.
Read full reviewAlright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.
I've banking with BankWest for over 20 years. As I'm prone to do, I form loyalties to my service providers, and I'm glad to say that they earn this with their customer service approach. Response time is usually fair, and connection to the customer is good. They need to do better with reducing unnecessary costs of international transactions, and improving to a global standard of technology and digital capability. They're stuck a little bit with Australian standards, far behind the rest of the world, but fairly modern in comparison to other Australian providers.
Read full reviewI've banking with BankWest for over 20 years. As I'm prone to do, I form loyalties to my service providers, and I'm glad to say that they earn this with their customer service approach. Response time is usually fair, and connection to the customer is good. They need to do better with reducing unnecessary costs of international transactions, and improving to a global standard of technology and digital capability. They're stuck a little bit with Australian standards, far behind the rest of the world, but fairly modern in comparison to other Australian providers.
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