Car loan reviews

Read the latest car loan reviews from the Mozo community to get the inside story on everything from the cheapest loans to the best customer service.

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Recent car loan reviews

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Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) car loan review

Overall rating   4 / 10

Average service

Was very good to start with but when I applied for a credit card the service was very mediocre.

Full review

Was very good to start with but when I applied for a credit card the service was very mediocre.

    Price   4 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   4 / 10

Less

Andrea (NSW), reviewed about 1 month ago

Bendigo Bank

Bendigo Bank Unsecured Personal Loan (Fixed) car loan review

Overall rating   10 / 10

best bank I've been with

I have been with Bendigo bank for a long time now. I am very happy with the service and have never had any problems.

Full review

I have been with Bendigo bank for a long time now. I am very happy with the service and have never had any problems.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kenneth (VIC), reviewed about 1 month ago

Suncorp

Suncorp car loan review

Overall rating   6 / 10

Good enough

They are a bank and do what is expected of them.

Full review

They are a bank and do what is expected of them.

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Sean (QLD), reviewed 4 months ago

Bendigo Bank

Bendigo Bank car loan review

Overall rating   3 / 10

OK

Don't like the service

Full review

Don't like the service

    Price   3 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Joy (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Student Car Loan (Fixed) car loan review

Overall rating   10 / 10

Best customer service I have ever received

From start to finish was a good experience

Full review

From start to finish was a good experience

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Abe (QLD), reviewed 8 months ago

Bank of Melbourne

Bank of Melbourne Secured Personal Loan (Fixed) car loan review

Overall rating   10 / 10

Great manageable weekly price

Great percentage, easy weekly payments

Full review

Great percentage, easy weekly payments

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Julie (VIC), reviewed 8 months ago

Esanda

Esanda car loan review

Overall rating   10 / 10

Never did me wrong

Just finished paying my car off and never had any dramas. The application process was soo smooth I'd definitely recommend to others.

Full review

Just finished paying my car off and never had any dramas. The application process was soo smooth I'd definitely recommend to others.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Bronts (QLD), reviewed 8 months ago

St.George

St.George car loan review

Overall rating   6 / 10

Ok

Repayment options were limited but other then that awesome

Full review

Repayment options were limited but other then that awesome

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   4 / 10

    Trust   8 / 10

Less

Robert (NSW), reviewed 8 months ago

ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   9 / 10

See previous review.

See previous review.

Full review

See previous review.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jon (WA), reviewed 8 months ago

ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   10 / 10

Easy to get a loan great services

Great prices and great services

Full review

Great prices and great services

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rebecca (NSW), reviewed 8 months ago

St.George

St.George Secured Personal Loan (Fixed) car loan review

Overall rating   10 / 10

Easy to work with

Let you withdraw money if you need to, granted you have paid enough

Full review

Let you withdraw money if you need to, granted you have paid enough

    Price   9 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   6 / 10

Less

Alana (QLD), reviewed 8 months ago

Queenslanders Credit Union

Queenslanders Credit Union car loan review

Overall rating   9 / 10

Competitive rates and great customer service.

Queenslanders team are always helpful especially my local Booval Branch..they have a friendly and personal approach to their clients and always greet you on entry to the branch office with a happy and friendly smile and expert advice on any matter...

Full review

Queenslanders team are always helpful especially my local Booval Branch..they have a friendly and personal approach to their clients and always greet you on entry to the branch office with a happy and friendly smile and expert advice on any matter regarding finance , banking, even insurance and money exchange for travel.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Paul (QLD), reviewed 8 months ago

Bank of Melbourne

Bank of Melbourne car loan review

Overall rating   8 / 10

Great customer service

Very professional

Full review

Very professional

    Price   6 / 10

    Features   6 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Adele (VIC), reviewed 8 months ago

Esanda

Esanda car loan review

Overall rating   10 / 10

Great customer service and very easy to get a loan

Great customer service and very easy to get a loan

Full review

Great customer service and very easy to get a loan

    Price   8 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   10 / 10

Less

David (QLD), reviewed 8 months ago

Esanda

Esanda car loan review

Overall rating   1 / 10

Wish I never loaned through them

Interest rates to high and no branches in sa

Full review

Interest rates to high and no branches in sa

    Price   1 / 10

    Features   1 / 10

    Customer service   3 / 10

    Convenience   0 / 10

    Trust   2 / 10

Less

Kylie (SA), reviewed 8 months ago

HSBC

HSBC car loan review

Overall rating   9 / 10

Great rates

Good customer service

Full review

Good customer service

    Price   7 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Shannon (QLD), reviewed 8 months ago

Toyota Finance

Toyota Finance car loan review

Overall rating   6 / 10

Good service

Easy to sign up when buying from a Toyota dealer.

Full review

Easy to sign up when buying from a Toyota dealer.

    Price   7 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

Isaac (VIC), reviewed 8 months ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   8 / 10

Very helpful with any proplems

Helpful customer service

Full review

Helpful customer service

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Chris (QLD), reviewed 8 months ago

ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   7 / 10

For this product, easily the best of "big 4"

Fine. Completely open and honest and well-explained. Staff professional and friendly.

Full review

Fine. Completely open and honest and well-explained. Staff professional and friendly.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

C.i.wilson (VIC), reviewed 8 months ago

Westpac

Westpac Car Loan (Fixed) car loan review

Overall rating   10 / 10

Great customer service (see above)

I like the Westpac bank for the customer satisfaction and ease of information available, the staff could not do more for Myself and I have spoken to other Westpac customers and they have said the same, I intend to apply for more loans from Westpac...

Full review

I like the Westpac bank for the customer satisfaction and ease of information available, the staff could not do more for Myself and I have spoken to other Westpac customers and they have said the same, I intend to apply for more loans from Westpac Bank in the future.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Geoff (NSW), reviewed 8 months ago

Melbourne University Credit Union

Melbourne University Credit Union car loan review

Overall rating   10 / 10

Awesome credit union

Awesome credit union

Full review

Awesome credit union

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gerard (NSW), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) car loan review

Overall rating   6 / 10

Needed loan for 4x4

Not bad

Full review

Not bad

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Bradley (WA), reviewed 8 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) car loan review

Overall rating   7 / 10

Good all round product

Overall a good product, reasonably well prices . Good rates always kept up to date with monthly statements

Full review

Overall a good product, reasonably well prices . Good rates always kept up to date with monthly statements

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Colin (NSW), reviewed 9 months ago

ANZ

ANZ Online Secured Car Loan (Fixed) car loan review

Overall rating   9 / 10

A bank with a heart and excellent protection

I like this bank because they are flexible - when I injured myself within the year of getting the loan, they were flexible, kept contact, suggested alternative routes to paying my loan and assisted me wherever possible. No annoying emails or phone...

Full review

I like this bank because they are flexible - when I injured myself within the year of getting the loan, they were flexible, kept contact, suggested alternative routes to paying my loan and assisted me wherever possible. No annoying emails or phone calls asking me to pay up.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Abby (QLD), reviewed 9 months ago

Bendigo Bank

Bendigo Bank car loan review

Overall rating   7 / 10

Fantastic

Great bank wouldn't go anywhere else

Full review

Great bank wouldn't go anywhere else

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Cherie (SA), reviewed 9 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Car loan comparisons on Mozo Rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    People's Choice Credit Union Discounted Personal Loan (New cars over $20k, Fixed)

    People's Choice Credit Union Discounted Personal Loan (New cars over $20k, Fixed)

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options

    Interest rate

    5.64% p.a.

    comparison rate*

    5.99% p.a.based on $30,000
    over 5 years

    Fees

    $250.00 upfront: $0.00/month

    Go to site

    More info

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options
    • Upfront fees: $250
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $20,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    8.1

    Based on 22 People's Choice Credit Union car loan reviews

    Need more information?
    Go to site

    More info

  • RACV New Car Loan (Fixed)

    RACV New Car Loan (Fixed)

    • No ongoing fees
    • Fast approval secure personal loan
    • Choose to repay over 1 to 7 years

    Interest rate

    6.20% p.a.to 15.00% p.a.

    comparison rate*

    6.73% p.a.to 15.58% p.a.based on $30,000
    over 5 years

    Fees

    $378.00 upfront: $0.00/month

    Go to site

    More info

    • No ongoing fees
    • Fast approval secure personal loan
    • Choose to repay over 1 to 7 years
    • Upfront fees: $378
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • RACQ New Car Loan (Fixed)

    RACQ New Car Loan (Fixed)

    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online

    Interest rate

    6.20% p.a.

    comparison rate*

    6.73% p.a.based on $30,000
    over 5 years

    Fees

    $378.00 upfront: $0.00/month

    Go to site

    More info

    • No monthly fees
    • Choose loans terms from 1 to 7 years
    • Apply online
    • Upfront fees: $378
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • CUA Fixed Rate Car Loan (Up to 2 years old, over $15k)

    CUA Fixed Rate Car Loan (Up to 2 years old, over $15k)

    • $0 establishment fee (save $120) for a limited time only. Conditions apply. $90 Security Administration fee applies
    • No penalties for early payout or extra repayments
    • No monthly fees

    Interest rate

    6.79% p.a.

    comparison rate*

    6.92% p.a.based on $30,000
    over 5 years

    Fees

    $90.00 upfront: $0.00/month

    Go to site

    More info

    • $0 establishment fee (save $120) for a limited time only. Conditions apply. $90 Security Administration fee applies
    • No penalties for early payout or extra repayments
    • No monthly fees
    • Upfront fees: $90
    • Monthly fee: $0.00
    • Exit fee: $200.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $15,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    8.3

    Based on 12 CUA car loan reviews

    Need more information?
    Go to site

    More info

  • Hunter United Low Rate Car Loan (Up to 5 years old, Variable)

    Hunter United Low Rate Car Loan (Up to 5 years old, Variable)

    • Borrow $20,000 & pay as little as $70 p.w. (over 7 years)
    • Loans from $10,000-$100,000
    • Great rates for older cars too

    Interest rate

    6.99% p.a.

    comparison rate*

    7.91% p.a.based on $30,000
    over 5 years

    Fees

    $250.00 upfront: $8.00/month

    Go to site

    More info

    • Borrow $20,000 & pay as little as $70 p.w. (over 7 years)
    • Loans from $10,000-$100,000
    • Great rates for older cars too
    • Upfront fees: $250
    • Monthly fee: $8.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $10,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    8.0

    Based on 1 Hunter United car loan reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 180 car loans in the Mozo comparison engine.

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

peoples choice award

People's Choice Award 2016

Forget industry awards where banks scratch each other's backs. Mozo presents the People's Choice Awards, based on more than 30,000 real customer reviews.

Check out the winners

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.