Car loan reviews

Very terrible in branch service, long waiting lines and limited people at the branch.

Price   6 / 10

Features   5 / 10

Customer service   4 / 10

Convenience   1 / 10

Trust   5 / 10

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Pros: Great personal customer service, an old fashioned meeting with the Bank Manager, a conversation about why you want the loan, helpful information and advice about the best options the Bank can offer and a friendly phone call from the same Manager to advise that the loan has been approved and is in your account. Cons: None that I can think of!

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Overall great for car loans.

Price   7 / 10

Features   6 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   6 / 10

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Keep up the good work!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great service.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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They have been good when I was late with my payments but I have seen better offers since I signed up.

Price   6 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Great bank. They have so many good investments.

Price   6 / 10

Features   9 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

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Easy process but rates are high.

Price   2 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   6 / 10

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Cheaper loan rate if you have excellent credit rating.

Price   5 / 10

Customer service   9 / 10

Convenience   4 / 10

Trust   9 / 10

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The people over the phone were discriminating. My overall banking experience with St George is ok.

Price   4 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   10 / 10

Trust   10 / 10

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NAB has joined with micro Shepard finance to make it easy for those on low income to access loans. Last year I needed a loan without the huge interest rates, and NAB was the place to help. 0% interest rates! No hidden fees, no extra costs. What I borrowed is what I will pay back and that helped me buy my family a new car. I would recommend this service To anyone. You can’t go wrong.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The loan was easier to secure because I had been with them for a very long time, however all the hidden fees and interest rates have made me regret my decision to go with them.

Price   5 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

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Interest rates are high and there are huge early exit fees. Definitely do your research first with other lenders. Their financial hardship services are not the greatest. Some staff are wonderful and others are not so great.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Trust   2 / 10

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I went through them from a car dealership. While the interest rate at the time was good the fees for making the weekly payment are beyond what i remember being told.

Price   7 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   5 / 10

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I had no issues when applying for the loan and got the interest rate that I wanted.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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It was easy and convenient.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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What I expected. No hidden costs.

Price   6 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   6 / 10

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Did not get the right information twice.

Features   5 / 10

Customer service   4 / 10

Convenience   5 / 10

Trust   0 / 10

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Their interest was 9.5 percent which we thought was fairly high.

Price   3 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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Very poor customer service. They don't offer me a good rate even though I have been an RACV member for the past 10 years.

Price   5 / 10

Features   3 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   5 / 10

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I had nowhere to live. This bank gave me the opportunity to save for a keystart loan. They have also given me 2 personal loans. Despite being with commonwealth since I was a child in England, they wouldn't help me. In contrast Alliance One Credit Union did.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very helpful customer support and trustworthy. Happy with the financial rates.

Price   6 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Great bank, great service and very friendly staff.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Have purchased 2 cars off Toyota needing finance, they are friendly, approachable, helpful, knowledgeable and above all professional.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Everything is good but it could be cheaper.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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