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Car loan reviews

Read the latest car loan reviews from the Mozo community to get the inside story on everything from the cheapest loans to the best customer service.

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Recent car loan reviews

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Bankwest

Bankwest Flexible Personal Loan (Fixed, Unsecured) Car Loan review

Overall rating   10 / 10

Wouldn't bank with any other bank

Great bank, great service and very friendly staff.

Full review

Great bank, great service and very friendly staff.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Lee, Western Australia, reviewed 6 months ago

Toyota Finance

Toyota Finance Car Loan review

Overall rating   10 / 10

Toyota finance is wicked!

Have purchased 2 cars off Toyota needing finance, they are friendly, approachable, helpful, knowledgeable and above all professional.

Full review

Have purchased 2 cars off Toyota needing finance, they are friendly, approachable, helpful, knowledgeable and above all professional.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lois, New South Wales, reviewed 6 months ago

Toyota Finance

Toyota Finance Car Loan review

Overall rating   7 / 10

Could be cheaper

Everything is good but it could be cheaper.

Full review

Everything is good but it could be cheaper.

    Price   8 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Micky, New South Wales, reviewed 8 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) Car Loan review

Overall rating   7 / 10

Works like it should

If you follow the directions given by ANZ, everything works out fine. Just make sure to follow it.

Full review

If you follow the directions given by ANZ, everything works out fine. Just make sure to follow it.

    Price   6 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Lee, South Australia, reviewed 8 months ago

Toyota Finance

Toyota Finance Car Loan review

Overall rating   7 / 10

Decent

Decent car loan. Everything is quite fair.

Full review

Decent car loan. Everything is quite fair.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Micky, New South Wales, reviewed 8 months ago

Aussie

Aussie Car Loan review

Overall rating   7 / 10

It's ok, I'm happy

Services are good.

Full review

Services are good.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Greg, Victoria, reviewed 8 months ago

Adelaide Bank

Adelaide Bank Car Loan review

Overall rating   10 / 10

Local, friendly and inclusive service

Bendigo Bank provides a reliable, friendly service to regional people. It is close by, convenient, the service is comprehensive, competitive rates and they also reinvest in the local community.

Full review

Bendigo Bank provides a reliable, friendly service to regional people. It is close by, convenient, the service is comprehensive, competitive rates and they also reinvest in the local community.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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Shaun, Western Australia, reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) Car Loan review

Overall rating   7 / 10

Good

Like it a lot.

Full review

Like it a lot.

    Features   4 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Hamahona, Victoria, reviewed 9 months ago

Bank of Queensland

Bank of Queensland Car Loan review

Overall rating   5 / 10

Ok

Sometimes they are good and sometimes they are not good.

Full review

Sometimes they are good and sometimes they are not good.

    Price   5 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Paula, Queensland, reviewed 9 months ago

Alliance One Credit Union

Alliance One Credit Union Car Loan review

Overall rating   5 / 10

I would be happy if they were faster

This car loan is good however I wish the process was faster.

Full review

This car loan is good however I wish the process was faster.

    Price   5 / 10

    Features   8 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Joanne, Northern Territory, reviewed 9 months ago

NAB

NAB Personal Loan (Fixed, Unsecured) Car Loan review

Overall rating   5 / 10

Could be worse

Not happy with the way it's supposed to be. Could be better.

Full review

Not happy with the way it's supposed to be. Could be better.

    Price   7 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

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Gregory, New South Wales, reviewed 9 months ago

Credit Union SA

Credit Union SA Variable Rate Personal Loan (Unsecured) Car Loan review

Overall rating   4 / 10

Bad

Would not recommend their car loans to others.

Full review

Would not recommend their car loans to others.

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Shane, South Australia, reviewed 9 months ago

Community First Credit Union

Community First Credit Union Car Loan (Up to 5 years old, Fixed, Secured) Car Loan review

Overall rating   9 / 10

Very happy!

My review for Community First Credit Union is that it is excellent in all aspects of banking.

Full review

My review for Community First Credit Union is that it is excellent in all aspects of banking.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sharon, New South Wales, reviewed 10 months ago

Westpac

Westpac Car Loan (Fixed, Secured) Car Loan review

Overall rating   10 / 10

Excellent

Excellent.

Full review

Excellent.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Brett, South Australia, reviewed 10 months ago

Westpac

Westpac Car Loan review

Overall rating   7 / 10

The best thing I did was shifting to them

They are a good Bank who have never given me any problems.

Full review

They are a good Bank who have never given me any problems.

    Price   7 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   9 / 10

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John, Tasmania, reviewed 10 months ago

Heritage Bank

Heritage Bank Car Loan (Up to 5 years old, Fixed, Secured) Car Loan review

Overall rating   9 / 10

easy payments and affordable

I can talk to someone and not a machine or computer. Its in town so I can go in.

Full review

I can talk to someone and not a machine or computer. Its in town so I can go in.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Betty, Queensland, reviewed 10 months ago

WAW Credit Union

WAW Credit Union Car Loan review

Overall rating   0 / 10

Terrible

I have been WAW Credit Union. They are rude and I would never go with them again.

Full review

I have been WAW Credit Union. They are rude and I would never go with them again.

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   0 / 10

    Trust   1 / 10

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Anthony, Australian Capital Territory, reviewed 11 months ago

Westpac

Westpac Car Loan review

Overall rating   7 / 10

The best thing I did was shifting to them them

They are a good Bank who have never given me any problems.

Full review

They are a good Bank who have never given me any problems.

    Price   7 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   9 / 10

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John, Western Australia, reviewed 11 months ago

Bank of Melbourne

Bank of Melbourne Car Loan review

Overall rating   6 / 10

Could look around for better car finance

I find them to be very helpful, but could look around for a better rate.

Full review

I find them to be very helpful, but could look around for a better rate.

    Price   6 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   0 / 10

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Melissa, Queensland, reviewed 11 months ago

Bank of Melbourne

Bank of Melbourne Secured Personal Loan (Fixed) Car Loan review

Overall rating   6 / 10

Could look around for better car finance

I find them to be very helpful, but could look around for a better rate.

Full review

I find them to be very helpful, but could look around for a better rate.

    Price   6 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   0 / 10

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Melissa, Victoria, reviewed 11 months ago

Westpac

Westpac Personal Loan (Fixed, Unsecured) Car Loan review

Overall rating   7 / 10

They are good

I like banking with Westpac.

Full review

I like banking with Westpac.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Christopher, Queensland, reviewed over 1 year ago

Suncorp

Suncorp Car Loan (Fixed, Secured) Car Loan review

Overall rating   10 / 10

Suncorp is very good

Suncorp is a very good bank.

Full review

Suncorp is a very good bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Fiona, Queensland, reviewed over 1 year ago

Bank of Melbourne

Bank of Melbourne Unsecured Personal Loan (Fixed) Car Loan review

Overall rating   10 / 10

Excellent service

Bank of Melbourne is the best bank I have dealt with.

Full review

Bank of Melbourne is the best bank I have dealt with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gary, Victoria, reviewed over 1 year ago

Suncorp

Suncorp Car Loan (Fixed, Secured) Car Loan review

Overall rating   9 / 10

A great site for banking

Happy staff that know what you need

Full review

Happy staff that know what you need

    Price   9 / 10

    Features   1 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Gary, Victoria, reviewed over 1 year ago

Bank of Melbourne

Bank of Melbourne Secured Personal Loan (Fixed) Car Loan review

Overall rating   8 / 10

Interest rate is high

Being a pensioner, they were rather reluctant to approve my loan, but then when combined with pension incomes from my ex-partner, they got the loan approved.

Full review

Being a pensioner, they were rather reluctant to approve my loan, but then when combined with pension incomes from my ex-partner, they got the loan approved.

    Price   3 / 10

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Malcolm, Victoria, reviewed about 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Car loan comparisons on Mozo - rates updated daily

  • People's Choice Credit Union Discounted Personal Car Loan (Cars over $20k, Fixed, Secured)

    People's Choice Credit Union Discounted Personal Car Loan (Cars over $20k, Fixed, Secured)

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options

    Interest rate

    5.64% p.a.

    comparison rate*

    5.99% p.a.based on $30,000
    over 5 years

    Fees

    $250.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly account fees
    • No penalties for early repayments
    • Flexible loan terms and repayment options
    • Upfront fees: $250
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $20,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    8.4

    Based on 65 People's Choice Credit Union car loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available

    Interest rate

    4.99% p.a.to 5.94% p.a.

    comparison rate*

    5.54% p.a.to 6.5% p.a.based on $30,000
    over 5 years

    Fees

    $400.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available
    • Upfront fees: $400
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    Suncorp Car Loan (Fixed, Secured)

    Suncorp Car Loan (Fixed, Secured)

    • No charge for extra repayments
    • Fixed repayments
    • Repay your loan after 12 months without penalty

    Interest rate

    4.99% p.a.

    comparison rate*

    5.59% p.a.based on $30,000
    over 5 years

    Fees

    $175.00upfront
    and
    $5.00/month

    Go to site

    More info

    • No charge for extra repayments
    • Fixed repayments
    • Repay your loan after 12 months without penalty
    • Upfront fees: $175
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.6

    Based on 42 Suncorp car loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Clean Green Car Loan (New, Fixed, Secured)

    loans.com.au Clean Green Car Loan (New, Fixed, Secured)

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available

    Interest rate

    4.29% p.a.to 5.24% p.a.

    comparison rate*

    4.83% p.a.to 5.8% p.a.based on $30,000
    over 5 years

    Fees

    $400.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available
    • Upfront fees: $400
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Heritage Bank Car Loan (Up to 5 years old, Fixed, Secured)

    Heritage Bank Car Loan (Up to 5 years old, Fixed, Secured)

    • Fixed repayments to make budgeting easy and a competitive fixed interest rate
    • Purchase or refinance a new or used vehicle, up to five years old
    • Choose a loan term from one to seven years

    Interest rate

    5.49% p.a.

    comparison rate*

    6.13% p.a.based on $30,000
    over 5 years

    Fees

    $200.00upfront
    and
    $5.00/month

    Go to site

    More info

    • Fixed repayments to make budgeting easy and a competitive fixed interest rate
    • Purchase or refinance a new or used vehicle, up to five years old
    • Choose a loan term from one to seven years
    • Upfront fees: $200
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    9.0

    Based on 13 Heritage Bank car loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 198 car loans in the Mozo comparison engine.

Compare more car loans

Look for a specific type of car loan:

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

peoples choice award

People's Choice Award 2019

Mozo presents the People’s Choice Awards, based on real customer reviews.

Check out the winners
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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.

 
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