based on 58 Pepper Money banking product reviews as rated by Mozo community

Pepper Money car loans

Pepper Money offers the following car loans

Rates and fees verified as correct at 21 October, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate from Comparison rate from Upfront fee
Personal Loan (Fixed, Unsecured)

5.95% p.a.to 17.95% p.a.

6.88% p.a.to 18.74% p.a.based on $30,000
over 5 years

$0

Personal Loan (Fixed, Unsecured, up to $15,000)

5.95% p.a.to 17.95% p.a.

n/a

$0

Secured Loan (Fixed)

4.95% p.a.to 15.45% p.a.

4.95% p.a.to 15.45% p.a.based on $30,000
over 5 years

$0

How are Pepper Money car loans rated?

Mozo users have rated Pepper Money car loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-loans
Pepper Money car loans
Overall
Price
Features
Customer service
Convenience
Trust

21 Reviews

Recent Pepper Money car loan reviews

Pepper Money Secured Loan
Overall 10/10
Amazing Customer Service, Competitive & Fair!!!

I have had a great deal of experience with various lenders, and I must admit that Pepper were absolutely brilliant to deal with. They offered a competitive product, they provided a very high level of customer service and were very very fair to deal with from start to finish. No waiting on the phone on hold for hours, in my 5 years that I dealt with Pepper on the approximately dozen occasions I phoned them my call was answered within 5 minutes and I was off the phone and completely satisfied within 15 minutes! When Covid hit and many people immediately found themselves in difficult and somewhat uncertain times, Pepper offered their customers immediate support by halting repayments until a broader plan was able to implemented. There were no penalties or fees applied to the halt of payments, which I would normally expect be the case from other lenders. Pepper offered good old fashioned customer service - and for that I say Thank-you Pepper and I will most certainly be back when I next require finance!

Read full review

I have had a great deal of experience with various lenders, and I must admit that Pepper were absolutely brilliant to deal with. They offered a competitive product, they provided a very high level of customer service and were very very fair to deal with from start to finish. No waiting on the phone on hold for hours, in my 5 years that I dealt with Pepper on the approximately dozen occasions I phoned them my call was answered within 5 minutes and I was off the phone and completely satisfied within 15 minutes! When Covid hit and many people immediately found themselves in difficult and somewhat uncertain times, Pepper offered their customers immediate support by halting repayments until a broader plan was able to implemented. There were no penalties or fees applied to the halt of payments, which I would normally expect be the case from other lenders. Pepper offered good old fashioned customer service - and for that I say Thank-you Pepper and I will most certainly be back when I next require finance!

Price
8/10
Features
8/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Nathan, Western Australia, reviewed 6 days ago
Pepper Money Personal Loan
Overall 10/10
Excellent

Pepper money accommodates your needs with ease and no fuss. Customer service is localised and fantastic. Very approachable.

Read full review

Pepper money accommodates your needs with ease and no fuss. Customer service is localised and fantastic. Very approachable.

Price
9/10
Customer service
10/10
Convenience
8/10
Trust
9/10
Less
Phil, Victoria, reviewed 9 days ago
Pepper Money Personal Loan
Overall 10/10
You wont sneeze at the service from Pepper Money

This was the simplest and easiest I have every gained a loan. They were professional, quick, and worked on the weekends! No one wants to default on loans. I think you have the right balance between information you need, and the ability to approve quickly. Amazing the fat and lazy banks that work 10am to 4pm would not work in an iron lung. Will never use a bank again.

Read full review

This was the simplest and easiest I have every gained a loan. They were professional, quick, and worked on the weekends! No one wants to default on loans. I think you have the right balance between information you need, and the ability to approve quickly. Amazing the fat and lazy banks that work 10am to 4pm would not work in an iron lung. Will never use a bank again.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
9/10
Less
Darryl, New South Wales, reviewed 23 days ago
Pepper Money Car Loan
Overall 2/10
Disappointing customer service experience

The most horrible customer service ever. Do not return calls, do not actually fix the problem. No relevant understanding of customers needs or wishes. Have a no compromising view. The worst company I have ever had to deal with. Beyond disappointed, with the time wasting, false assurances of decisions and call backs, not to mention the call on hold timeframe ( don't try this in your lunch break).

Read full review

The most horrible customer service ever. Do not return calls, do not actually fix the problem. No relevant understanding of customers needs or wishes. Have a no compromising view. The worst company I have ever had to deal with. Beyond disappointed, with the time wasting, false assurances of decisions and call backs, not to mention the call on hold timeframe ( don't try this in your lunch break).

Price
2/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Nell, New South Wales, reviewed 29 days ago

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