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Medibank Travel insurance customer reviews

Overall rating
8.4/10
Value for money
7.8/10
Policy coverage
8.7/10
Customer service
8.5/10
Claims handling
8.8/10
Trust
8.7/10
Based on 52 Medibank travel insurance reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Medibank travel insurance customer reviews

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  • Medibank Travel Insurance

    Medibank Travel Insurance: Reliable Coverage

    I recently used Medibank travel insurance for a trip overseas and I have to say, I was impressed. Here's why: Pros: Firstly, Medibank travel insurance offers comprehensive coverage at competitive prices. Their website is easy to navigate and it was quick and easy to get a quote for my trip. The policy covered everything I needed, from medical expenses to flight cancellations. Secondly, I was impressed with their customer service. When I had to make a claim, the process was straightforward and the staff were helpful and friendly. They kept me updated throughout the process and I felt like they really cared about helping me out. Finally, I appreciated the added benefits that came with my policy, such as access to a 24/7 helpline and emergency assistance when I needed it. This gave me peace of mind and allowed me to enjoy my trip without worrying about what might happen if something went wrong. Cons: The only downside I experienced with Medibank travel insurance was that the policy wasn't as customizable as some other providers. However, for me personally, this wasn't a major issue as the coverage provided was comprehensive enough to meet my needs. Overall, I would highly recommend Medibank travel insurance to anyone looking for a reliable and comprehensive travel insurance provider. Their prices are competitive, their customer service is excellent, and the added benefits provided make for a worry-free travel experience.

    Value for money
    Policy coverage
    Customer service
    Claims handling
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    Less
    Emma, Western Australia, reviewed over 1 year ago
  • Medibank Travel Insurance

    Fantastic, they helped me in my time of need.

    A few years ago I had a nasty snowboarding accident in the USA that left me requiring extensive shoulder surgery. My biggest stress was the insurance coverage (not so much the injury). I was incredibly surprised when i contacted Medibank to begin the claims process and was met with excellent service, empathy and a hassel free process to get me fixed up and back home.

    Value for money
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    Claims handling
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    Samuel, Victoria, reviewed almost 2 years ago
  • Medibank Travel Insurance

    It is one of the best.

    Medibank is great.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Solomoni, Queensland, reviewed over 3 years ago
  • Medibank Travel Insurance

    Shop around for a better deal and actual coverage.

    We couldn’t claim on a refund of flights for a family wedding during the pandemic where other insurers that family booked through did. What’s the point of having travel insurance with this mob?

    Value for money
    Policy coverage
    Customer service
    Claims handling
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    Ashleigh, Western Australia, reviewed over 3 years ago
  • Medibank Travel Insurance

    Trustworthy and would recommend

    Was easy to book/purchase. Has discounts every now and then. Feel safe and trust the company.

    Value for money
    Policy coverage
    Customer service
    Claims handling
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    Less
    Bronte, New South Wales, reviewed about 4 years ago
  • Medibank Travel Insurance

    Competitive premiums and great customer service

    Very informative and helpful.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Janice, South Australia, reviewed over 6 years ago
  • Medibank Travel Insurance

    Very good overall

    Good to deal with and reasonable rates. A bit slow to return messages.

    Value for money
    Less
    Carol, Tasmania, reviewed over 7 years ago
  • Medibank Travel Insurance

    Highly recommended and satisfactory service

    Has been with medibank for a long time and trust them at best

    Value for money
    Less
    Evangelica, New South Wales, reviewed over 7 years ago
  • Medibank Travel Insurance

    Great insurance provider for travelling

    Great value for money easy to desl with

    Value for money
    Less
    Alicia, Western Australia, reviewed over 7 years ago
  • Medibank Travel Insurance

    Excellent customer service and information given!

    Easy to fill in required form details and super fast.

    Value for money
    Trust
    Less
    Marcelle, Western Australia, reviewed almost 9 years ago
  • Medibank Travel Insurance

    Nice customer service and they care about you.

    Always looks after you even it's a small issue.

    Value for money
    Trust
    Less
    Christina, Victoria, reviewed almost 9 years ago
  • Medibank Travel Insurance

    Surprise Surprise - Medibank beats the rest!!

    This must be one of the lowest priced travel insurance premiums from a well-known company. It's the lowest one I found! Medibank's quote for the same comparable policy was less than half the price of "another well known company" which was given as a suggestion. AND...so, so super easy to fill out online as well... and BAM ... the policy is done!

    Value for money
    Trust
    Less
    Sandra, Queensland, reviewed about 9 years ago
  • Medibank Travel Insurance

    Competitive and reliable

    Always reliable and best rate.

    Value for money
    Trust
    Less
    Anna, Western Australia, reviewed about 9 years ago
  • Medibank Travel Insurance

    Amazing

    Very good cover.

    Value for money
    Trust
    Less
    Kayla, Western Australia, reviewed about 9 years ago
  • Medibank Travel Insurance

    Competitive premiums .

    Daughte, grandson and self insured at same level for less than me alone with previous insurer.

    Value for money
    Trust
    Less
    Mary, Queensland, reviewed about 9 years ago
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