I have always used world nomads and they have consistently provided competitive pricing and good service when I have had to claim. Getting coverage is always super fast and they often have loyalty specials. Recommended.
Complimentary cover with my credit card when I paid for my European holiday. Cover specifically states you will not be covered if you travel against government advice. So I cancelled a holiday as advised or recommended by smart traveller. To be told they will not cover my cancellation costs for my holiday. They to re-evaluate there product and disclosure or terms and conditions.
I loved this insurer. They were thorough and detailed when I was deciding which amount of coverage I needed. Then when my belongings got stolen on a beach in Greece the claiming process was also thorough yet easy to understand and their response was timely. I wouldn't see any cons in this insurer, I have used them several times and encouraged others to do the same. I had a seamless experience from the beginning to the end and their prices were competitive with other insurers and I always felt like I was safe in their hands whilst I was travelling.
I thought Cover More was a really great travel insurance company and have used it twice now when travelling Europe. I felt secure knowing that if something went wrong they would have my back! I didn’t have any issues but thought it was good that it covered me for activities such as motor bike riding and other similar things! I did a lot of quad biking in Greece so made me feel a little more comfortable with that.
Great to deal with after Covid-19 caused holiday cancellation. Initially it was tough to get the claim accepted for cancellation but once the Aus govt issued 'Do Not Travel' advice for all countries Chubb was prompt and fair in all dealings and were even prompting me to respond to emails at one point. Would certainly recommend to peers.
Good policies for year round travel (expensive if just using for a one off trip). Be careful to read disclaimers however (eg flight being moved by airline did not count as a reason to receive re-imbursement for subsequent missed flights).
Do not use this company. I’ve used them many times over the last 5 years but when I actually had to make a claim on my insurance I have been treated abominably! I have now been waiting for 6 months for my perfectly legitimate (and modest) claim to be settled. They try at every juncture to avoid contact or respond in any meaningful way and I now believe that they are a fraudulent company who have no intention of honouring our contract. My complaint is now with the Ombudsman (along with many others about this company) but I’m afraid that this will make little impact on such a fraudulent company who care nothing for their customers. My advice is to use a reputable company and don’t touch this lot with a barge pole!!
Travel insurance that guarantees 75% refund, cancel for any reason refund. Especially important with Covid-19 and travel credits given only not cash back.
Allianz were very helpful when I asked the questions surrounding the coverage of the travel insurance I purchased last year. Helpful and good coverage at a decent price.
Nib customer service is good and ready to help you. I was charged extra fees for a dental treatment because I was misinformed by one of the representatives so the next time I called, the manager happily credited back the extra amount and adjusted that into my premium. As a result it restores my faith into the company and I’m thinking of going for another product with them soon. Both me and my wife have Nib cover and we are happy with them. I think it's a customers duty to be informed before going for medical treatments to be better informed. I would recommend Nib to friends and family because they've always been really helpful and affordable.
Have had to claim with this company whilst overseas and in an accident. Could not believe how quickly they helped us and paid for things and reimbursed us. Even through the middle of the night!
This insurer made it really difficult for me to claim a trip I couldn't go because of a death in my family. They asked for evidence and I provided a medical letter from a cancer Oncology ward at a major hospital and they still required more. That to me is dishonest and false trade practice as the letter should be enough. I would never insure through them again. For anyone considering travel insurance make sure you ask them exactly what proof you need before booking and becoming a member. If it sounds too tricky or complicated don't join.
Flight centre have lovely professional staff, clients and their customer service is number one. They take pride in their holiday packages and care is taken to provide clients with all that they need to make their holiday a memorable one never to be forgotten. All the I's are dotted and nothing is left out. 10 out of 10 flight centre. Keep up the great work you do.
I have complimentary insurance attached to my credit card, which is a plus, but it only covers the basics.
When choosing an insurer, Cover-More did come in the most expensive however after reading the policy intensely I realised that you do get what you pay for. The level of cover and customer service was almost incomparable. They also provide cancel for any reason cover with Flight Centre which has been a saviour on two occasions. I will always use Cover-More for peace of mind when I travel knowing that I am fully covered.
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