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Travel insurance reviews

Read the latest travel insurance reviews from the Mozo community. Many Australians have reviewed their travel insurers to give you the inside story on everything from claims handling to customer service.

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Recent travel insurance reviews

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Columbus Direct

Columbus Direct Travel Insurance review

Overall rating   9 / 10

Trustworthy and reliable.

It is easy to get a reasonable cost quote online with no hidden conditions from this travel insurer. You can speak with a friendly and helpful representative when needed for your concerns, questions. I have had no trouble with a claim and the...

Full review

It is easy to get a reasonable cost quote online with no hidden conditions from this travel insurer. You can speak with a friendly and helpful representative when needed for your concerns, questions. I have had no trouble with a claim and the claim was settled promptly. Like any travel insurance one should read the comprehensive PDF which is forwarded with your certificate of insurance or available before you buy.

    Value for money   9 / 10

    Trust   9 / 10

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Janet, Western Australia, reviewed 20 days ago

Travel Insurance Direct

Travel Insurance Direct Travel Insurance review

Overall rating   8 / 10

Traveling dependence, comfort and security

TID are a good company you can depend upon.

Full review

TID are a good company you can depend upon.

    Value for money   8 / 10

    Trust   8 / 10

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Anoop, New South Wales, reviewed 24 days ago

Australia Post

Australia Post Travel Insurance review

Overall rating   10 / 10

Insurance for pre-existing conditions.

Australia Post are willing to insure people with pre-existing health conditions. It costs extra, but is quite reasonably priced.

Full review

Australia Post are willing to insure people with pre-existing health conditions. It costs extra, but is quite reasonably priced.

    Value for money   10 / 10

    Trust   10 / 10

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Susan, Queensland, reviewed 24 days ago

InsureandGo

InsureandGo Travel Insurance review

Overall rating   9 / 10

Great cover for the whole family.

Unlike other insurers you can include all family members, whereas many only allow for 2 adults and then dependants. We are 2 adults, 2 independents (over 21 and/or working full time) and 2 dependants. I like that insure&go allow my family of 6 to...

Full review

Unlike other insurers you can include all family members, whereas many only allow for 2 adults and then dependants. We are 2 adults, 2 independents (over 21 and/or working full time) and 2 dependants. I like that insure&go allow my family of 6 to be insured together on one policy.

    Value for money   10 / 10

    Trust   8 / 10

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Rachel, South Australia, reviewed 27 days ago

1Cover

1Cover Travel Insurance review

Overall rating   6 / 10

Always have room for improvement.

Policies can be more flexible and less expensive.

Full review

Policies can be more flexible and less expensive.

    Value for money   3 / 10

    Trust   4 / 10

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Rob, South Australia, reviewed about 1 month ago

AAMI

AAMI Travel Insurance review

Overall rating   10 / 10

Great

Really happy with them.

Full review

Really happy with them.

    Value for money   10 / 10

    Trust   10 / 10

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John, Victoria, reviewed about 1 month ago

InsureandGo

InsureandGo Travel Insurance review

Overall rating   10 / 10

Great.

They're a reliable Australian company. It's cheaper by booking yearly cover.

Full review

They're a reliable Australian company. It's cheaper by booking yearly cover.

    Value for money   10 / 10

    Trust   10 / 10

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Daniela, New South Wales, reviewed about 1 month ago

AAMI

AAMI Travel Insurance review

Overall rating   10 / 10

Great price for what’s covered.

AAMI gives you great prices for what’s covered.

Full review

AAMI gives you great prices for what’s covered.

    Value for money   9 / 10

    Trust   10 / 10

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Alyssa, Queensland, reviewed about 1 month ago

Online Travel Insurance

Online Travel Insurance Travel Insurance review

Overall rating   10 / 10

Do yourself a favour.

Reasonable price for great coverage.

Full review

Reasonable price for great coverage.

    Value for money   10 / 10

    Trust   10 / 10

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Kaz, New South Wales, reviewed about 1 month ago

Budget Direct

Budget Direct Travel Insurance review

Overall rating   9 / 10

I would recommend it

They immediately accepted my request about changing the time.

Full review

They immediately accepted my request about changing the time.

    Value for money   8 / 10

    Trust   10 / 10

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Imi, New South Wales, reviewed 2 months ago

Cover-More Travel Insurance

Cover-More Travel Insurance Travel Insurance review

Overall rating   10 / 10

Great customer service

Dealt with this insurer when I had an accident overseas. They effortlessly handled my return to Australia where I could receive medical care. I had to pay a little extra because I had broken a bone. They refunded accommodation costs that I had...

Full review

Dealt with this insurer when I had an accident overseas. They effortlessly handled my return to Australia where I could receive medical care. I had to pay a little extra because I had broken a bone. They refunded accommodation costs that I had paid for elsewhere. Cannot fault the people I dealt with when I spoke to consultants.

    Value for money   10 / 10

    Trust   10 / 10

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Trurina, Western Australia, reviewed 2 months ago

Easy Travel Insurance

Easy Travel Insurance Travel Insurance review

Overall rating   9 / 10

Great service

It was easy to get for both times I traveled overseas and the process was very quick.

Full review

It was easy to get for both times I traveled overseas and the process was very quick.

    Value for money   10 / 10

    Trust   10 / 10

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Anthony, New South Wales, reviewed 9 months ago

NRMA

NRMA Travel Insurance review

Overall rating   10 / 10

Worth using their services

Excellent support. As a single female travelling abroad its imperitive that I have an insurer I can trust to look after me. These guys do it in spades!

Full review

Excellent support. As a single female travelling abroad its imperitive that I have an insurer I can trust to look after me. These guys do it in spades!

    Value for money   10 / 10

    Trust   10 / 10

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Katrina, Queensland, reviewed about 1 year ago

NAB

NAB Travel Insurance review

Overall rating   5 / 10

Never again

They took forever to pay my claim and treated me like I was the criminal.

Full review

They took forever to pay my claim and treated me like I was the criminal.

    Value for money   5 / 10

    Trust   5 / 10

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Aneurin, Western Australia, reviewed about 1 year ago

Cover-More Travel Insurance

Cover-More Travel Insurance Travel Insurance review

Overall rating   0 / 10

Really poor

Really poor.

Full review

Really poor.

    Value for money   0 / 10

    Trust   0 / 10

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Sante, Victoria, reviewed about 1 year ago

Kango Cover

Kango Cover Travel Insurance review

Overall rating   9 / 10

Just the best all around price and coverage

Great experience with Kango, always have the best cover when going overseas for my trips, you can feel safe and let your hair down because these guys come with you. Always returned my emails asap, no delays. Broke my back and had no problem with...

Full review

Great experience with Kango, always have the best cover when going overseas for my trips, you can feel safe and let your hair down because these guys come with you. Always returned my emails asap, no delays. Broke my back and had no problem with the coverage, was instant, no questions, saved my life Ty ty

    Value for money   10 / 10

    Trust   8 / 10

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Sean, New South Wales, reviewed about 1 year ago

Kango Cover

Kango Cover Travel Insurance review

Overall rating   9 / 10

Just the best all around price and coverage

Great experience with Kango, always have the best cover when going overseas for my trips, you can feel safe and let your hair down because these guys come with you. Always returned my emails asap, no delays. Broke my back and had no problem with...

Full review

Great experience with Kango, always have the best cover when going overseas for my trips, you can feel safe and let your hair down because these guys come with you. Always returned my emails asap, no delays. Broke my back and had no problem with the coverage, was instant, no questions, saved my life Ty ty

    Value for money   10 / 10

    Trust   8 / 10

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Sean, New South Wales, reviewed over 1 year ago

Online Travel Insurance

Online Travel Insurance Travel Insurance review

Overall rating   7 / 10

Easy and helpful

I haven't had any reason to claim however every time I have dealt with staff online I have felt as if they will look after you

Full review

I haven't had any reason to claim however every time I have dealt with staff online I have felt as if they will look after you

    Value for money   8 / 10

    Trust   7 / 10

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Rachel, Northern Territory, reviewed over 1 year ago

Online Travel Insurance

Online Travel Insurance Travel Insurance review

Overall rating   7 / 10

Easy and helpful

I haven't had any reason to claim however every time I have dealt with staff online I have felt as if they will look after you

Full review

I haven't had any reason to claim however every time I have dealt with staff online I have felt as if they will look after you

    Value for money   8 / 10

    Trust   7 / 10

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Rachel, Western Australia, reviewed over 1 year ago

Bupa

Bupa Travel Insurance review

Overall rating   9 / 10

Helpful & Fast

Their company is well organised. They're super helpful and fast with the claims handling

Full review

Their company is well organised. They're super helpful and fast with the claims handling

    Value for money   9 / 10

    Trust   8 / 10

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Daniel, New South Wales, reviewed over 1 year ago

Bupa

Bupa Travel Insurance review

Overall rating   9 / 10

Helpful & Fast

Their company is well organised. They're super helpful and fast with the claims handling

Full review

Their company is well organised. They're super helpful and fast with the claims handling

    Value for money   9 / 10

    Trust   8 / 10

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Daniel, Tasmania, reviewed over 1 year ago

American Express

American Express Travel Insurance review

Overall rating   4 / 10

Would use another insurer for travel next time

Difficult to get claim for overseas travel issues like stolen goods.

Full review

Difficult to get claim for overseas travel issues like stolen goods.

    Value for money   5 / 10

    Trust   3 / 10

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Amelia, Tasmania, reviewed over 1 year ago

Australia Post

Australia Post Travel Insurance review

Overall rating   10 / 10

Aim to please

Australia Post has been around forever and I trust them.

Full review

Australia Post has been around forever and I trust them.

    Value for money   10 / 10

    Trust   10 / 10

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Angie, Queensland, reviewed almost 2 years ago

nib

nib Travel Insurance review

Overall rating   10 / 10

Speak to you well when you ring them

They only charged a few dollars for a week long extension.

Full review

They only charged a few dollars for a week long extension.

    Value for money   10 / 10

    Trust   9 / 10

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Janice, South Australia, reviewed almost 2 years ago

medibank

medibank Travel Insurance review

Overall rating   10 / 10

Competitive premiums and great customer service

Very informative and helpful.

Full review

Very informative and helpful.

    Value for money   10 / 10

    Trust   10 / 10

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Janice, South Australia, reviewed almost 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.

 
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