Travel Insurance Awards 2019

Congratulations to the winners of Mozo Experts Choice Awards for Travel Insurance for 2019. This year, our Exceptional Value awards recognise travel insurance that’s among the best-priced, based on a comparison of prices for selected traveller scenarios. Our Exceptional Quality awards recognise travel insurance cover that leads the market in the generosity of additional benefits and flexibility of options - irrespective of price.

Mozo Experts Choice Awards 2019

What are the Mozo Experts Choice Awards?

Now in their sixth year, the Mozo Experts Choice Awards provide a platform to highlight products in the marketplace we believe offer great value to Australians.

For the 2019 Travel Insurance awards, the Mozo Experts turned their attention to finding the best policies, collecting pricing for 243 international travel insurance policies from 66 different insurers.

“The results of this year’s awards really demonstrate why it’s so important to shop around to find the best travel insurance policy suited to your specific travel needs,” said Mozo Experts Choice Awards judge Peter Marshall. 

“Whether you’re a frequent traveller, require top-notch ski insurance, or simply want basic cover for your next family holiday, these awards help to highlight the policies providing quality cover and value for money.” 

For details on how we crunched the numbers and determined the award winners see our methodology report or get more info about our judging criteria and read our FAQs. 

Travel Insurer of the Year


World2Cover has been named the Mozo Experts Choice Awards Travel Insurer of the year for the second year in a row. They took out more awards than any other insurer, and those awards were across a wide variety of categories. In fact, World2Cover appear in every category, notably with their Top and Annual Multi-Trip options winning in both Exceptional Value and Exceptional Quality awards, a feat no other insurer could match!

Exceptional Value Awards

Those who received an Exceptional Value award had travel insurance policies that are among the best value for the cover they offer. For these awards, we obtained a range of quotes analysing basic cover, comprehensive cover, annual travel policies, and policies that cover cruises and winter sports.

Exceptional Value Basic Travel Insurance


For those looking for a basic level of cover at the lowest cost, to be considered in this category a policy had to offer unlimited medical cover. The cost assessment was performed the same as for the other single trip policy categories, looking at a family going to four of the most popular holiday destinations for Australians around the world.

Exceptional Value Comprehensive Travel Insurance


Exceptional Value Annual Travel Insurance


Exceptional Value Cruise Travel Insurance


Exceptional Value Ski Travel Insurance



Exceptional Quality Awards

Those who received an Exceptional Quality award were recognised for premium travel insurance products that offer the very highest levels of protection and benefits. We compared a vast array of features including the generosity of cover limits, activities covered and policy exclusions.

Exceptional Quality Travel Insurance


Everyone has different priorities, and for some people only the best will do. That’s why we compared the main cover levels and features of travel insurance policies to find those that offer the most. You may have to pay a bit more for some of these than for the policies featured in our Exceptional Value awards, but if it’s the most broad and generous cover you’re after, these are worth checking out. 

Exceptional Quality Annual Travel Insurance


Frequently Asked Questions


What’s the Judging Criteria for the awards?

The Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers and have been running since 2014.

See our methodology report for more detailed information on how we performed the price comparisons and determined the final winners list.


Did you compare all travel insurance policies in the market for these awards?

We collected pricing and cover information for 243 international travel insurance policies from 66 different insurers. The information collection was conducted between 17 June and 28 June 2019. To be considered for inclusion in these awards all information considered must be readily available on the insurer’s website and the policy available to the general public without being a previously established member or customer. Products are considered and awards are made irrespective of a product provider’s commercial relationship with Mozo. We aim to include most providers in the market in the Mozo Experts Choice Awards. However, not every product on the market will be included in our review.

How do I find the cheapest travel insurance policy for me?

You’ll want to check out the winners in the Exceptional Value categories. Our experts crunched the data on a range of customer scenarios and these were the insurers and policies that came out the cheapest when compared to similar products.

It’s important to understand that several factors go into determining the cost of travel insurance, such as your age, trip duration and destination. So, you’ll still need to do some comparing of features and options to find a policy that is right for you and then get quotes, so that you can compare the price.

Compare travel insurance here


What product features or benefits did you consider for the Exceptional Quality Awards?

Our assessment of Quality is based on how well the product scores on a large range of different factors including the nature and extent of the insurance cover, and the inclusion of added benefits. Overall results are weighted towards overseas emergency medical coverage, luggage and personal effects coverage, and cancellation coverage. The full list of factors considered is included in Appendix 2 of our methodology report. We relied on product information in each insurer’s product disclosure statements, and on their websites, to assess cover and benefits. 


Who are Mozo’s experts?

The Mozo Experts Choice Awards analysis is overseen by AJ Duncanson, Mozo’s Data Services Director. AJ is a data scientist and actuary, and has worked in financial services and product comparison for almost three decades. Together with our Product Data Manager, Peter Marshall, the team has over 50 years of financial services experience.


I work for an insurer, how do we promote our win?

Please get in touch with us to discuss by emailing or phoning our account management team on 02 9037 4368.