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RACQ reviews

Overall rating
7.0/10
Price
5.0/10
Features
7.0/10
Customer service
9.0/10
Convenience
7.0/10
Trust
7.0/10
Based on 1 review as rated by the Mozo community.

Recent RACQ reviews

  • RACQ Home & Contents Insurance review

    Overall rating   9 / 10
    Very happy with RACQ service

    I have dealt with RACQ for all my insurance needs and they have been very professional and efficient at all times including claims and upgrades to my policy.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Paul, Queensland, reviewed about 19 hours ago
  • RACQ Comprehensive Car Insurance review

    Overall rating   4 / 10
    Not trustworthy.

    Far too expensive. I liked this company till the storms in Gympie about a year ago. After all the hail and storms came I went down to the Goldfields shopping centre to go to Coles and as I walked past the RACQ office branch I noticed they had closed doors to stop people from coming in and putting in claims. The staff were all just sitting out the back and no they did not open the doors for the rest of the day. Disgraceful act, however it did not surprise me. When I had roadside assist my keys were stolen while I was at the hospital and they refused to do anything to help me because it was stolen not lost. I immediately closed my roadside assistance.

    Price
    2 / 10
    Features
    5 / 10
    Customer service
    5 / 10
    Convenience
    4 / 10
    Trust
    2 / 10
    Less
    Bryce, Queensland, reviewed about 1 month ago
  • RACQ Home Loan review

    Overall rating   7 / 10
    Good competitive premiums and staff very helpful

    Very good over the phone when making changes to contents cover.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    7 / 10
    Trust
    7 / 10
    Less
    Alan, Victoria, reviewed over 5 years ago
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