I have dealt with RACQ for all my insurance needs and they have been very professional and efficient at all times including claims and upgrades to my policy.
Far too expensive. I liked this company till the storms in Gympie about a year ago. After all the hail and storms came I went down to the Goldfields shopping centre to go to Coles and as I walked past the RACQ office branch I noticed they had closed doors to stop people from coming in and putting in claims. The staff were all just sitting out the back and no they did not open the doors for the rest of the day. Disgraceful act, however it did not surprise me. When I had roadside assist my keys were stolen while I was at the hospital and they refused to do anything to help me because it was stolen not lost. I immediately closed my roadside assistance.
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