based on 1134 Newcastle Permanent banking product reviews as rated by Mozo community

Newcastle Permanent savings accounts

Newcastle Permanent is an independent, mutual retail financial services provider which offers a genuine alternative to traditional banks. It has comprehensive range of retail banking products and services such as savings accounts, bank accounts, home loans, personal loans, credit cards, and insurance. Newcastle permanent also provides meaningful support for the communities it serves.

Newcastle Permanent offers the following savings accounts

Rates and fees verified as correct at 20 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate Maximum rate Govt deposit guarantee
Online Savings Account

0.05% p.a.(for $0 and over)

0.40% p.a. (for $0 and over)

Yes up to $250,000

Smart Saver Account

0% p.a.(for $0 and over)

0.35% p.a. (for $0 and over)

Yes up to $250,000

Smart Saver Account (under 25)

0% p.a.(for $0 and over)

1.20% p.a. (for $0 and over)

Yes up to $250,000

How are Newcastle Permanent savings accounts rated?

Mozo users have rated Newcastle Permanent savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of savings-accounts
Newcastle Permanent savings accounts
Overall
Price
Features
Customer service
Convenience
Trust

346 Reviews

Recent Newcastle Permanent savings account reviews

Newcastle Permanent Smart Saver
Overall 8/10
I would recommend over any other bank

Pros - They will tell you if they have another product that would better suit your needs, great customer service, they have a large variety of products including insurance, great online banking and easy to use, have been with them for approx 40 years, no hidden fees or charges. Cons - Branches are only in the Newcastle area, some accounts do not gain interest if there have been any withdrawals that month, limited number of cheques before you have to pay for them.

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Pros - They will tell you if they have another product that would better suit your needs, great customer service, they have a large variety of products including insurance, great online banking and easy to use, have been with them for approx 40 years, no hidden fees or charges. Cons - Branches are only in the Newcastle area, some accounts do not gain interest if there have been any withdrawals that month, limited number of cheques before you have to pay for them.

Price
7/10
Features
7/10
Customer service
9/10
Convenience
7/10
Trust
9/10
Less
Sonya, New South Wales, reviewed 3 months ago
Newcastle Permanent Online Savings Account
Overall 9/10
Very excellent service for what I wanted.

If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.

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If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.

Price
9/10
Features
9/10
Customer service
9/10
Convenience
9/10
Trust
9/10
Less
Michael, New South Wales, reviewed 6 months ago
Newcastle Permanent Online Savings Account
Overall 8/10
Great service from a bank owned by customers.

Great customer service and very easy, but secure, online transaction process.

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Great customer service and very easy, but secure, online transaction process.

Price
9/10
Features
8/10
Customer service
10/10
Convenience
10/10
Trust
9/10
Less
Kevin, New South Wales, reviewed 6 months ago
Newcastle Permanent Savings Account
Overall 7/10
Good points outweigh bad points

Newcastle Permanent have the most local branches and are open on Saturdays. Their staff are always friendly and helpful. Their home loan rates are not the best though.

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Newcastle Permanent have the most local branches and are open on Saturdays. Their staff are always friendly and helpful. Their home loan rates are not the best though.

Price
5/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
6/10
Less
Belinda, New South Wales, reviewed 9 months ago

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