I Have been a customer for over 15 maybe more years, the only dislike is that where I reside in Cleveland Qld, there was a branch but it closed down which meant the only closest branch is some 20 minute drive in Capalaba, Im over complaining about it, but in attending Capalaba you get treated as I say like royalty. I have gotten to know the staff there over a period of time and it makes it easier in their delivering good customer service. I receive a number of emails from Suncorp letting me know whats going on and the often email asking me to rate on their service to me which I do. When there is a suspicious transaction they are quick to let me know of the occurrence, but normally its me making a one off transaction to a company. I talk on the phone to the customer service people sometimes with a query, and the introduction and the finalization of the business I am always greeted in a friendly manner and asks if there is any other matters they can help me with, this gives me a buzz.
Great savings account called growth saver. Has the benefits of a term deposit but can access funds if needed. Been with Suncorp for 20 years and have always had my needs met.
Suncorp has great customer service and a variety of accounts to suit my needs.
Never had any issues, the staff are always helpful and supportive. The app is easy to use however notifications for transactions would be helpful as this is not currently an option.
I've been with Suncorp for quite a few years now and can not fault them with anything. Their customer service has been amazing both when I was setting the account up initially and any other time I've dealt with them either in a branch or over the phone. They have simply been amazing to deal with for me.
What I love about banking with Suncorp is everything is clear and easily accessible if I can’t log in on my app ,I can still login through browser with no issues.I love the security steps needed to verify identity, makes me feel like a valued customer.I love also how the Suncorp has Superfund products and we can personally view where our money is being sent too at any time .The cons are Suncorp needs more Branches and ATM machines in more accessible places in NSW especially in the Sydney Region.Also another con is my bank is the only one I know that does not have Cardless Cash which is a major inconvenience especially when need to send or receive money from a family member/friend that is with an external bank .The process of transferring funds is also so long to receive funds 3-4 working days .The last con would definitely be that they don’t offer the option for a Personal Loan no longer which sucks because I’ve been a loyal customer for over 10 + years .
Honestly there hard to find branch get to don’t really like banking with them as on few times I been in bad situation need help they could not really help me at time I was very upset angry
Suncorp provides reliable service, no fees and secure accounts. Anytime I've dealt with suncorp staff they have been knowledgeable and have helped fix any issues
I've enjoyed being a Suncorp customer but they sold out and over the coming years will merge into ANZ.
Have always provided excellent service and even called me when there was suspicious activity. Very happy
I have been with suncorp for over 30 years n they have always been friendly n helpful in whatever I have enquire bout. There phone banking app is the easiest to use than other banks.
They have good security on their online banking and (at times) have competitive flexi rates
They are good enough, nothing really to jump for joy. They have stopped a lot of products. It's easier to stay than set up new accounts and redo all my payments.
Suncorp is user friendly and easy to deal with, there online banking is impeccable. fast and prompt professional phone service
Bonus variable rate is available for the first four months.
Intro bonus rate of 5.25% for balances up to $1,000,000 for the first 4 months, reverting to 3.25%. Minimum deposit of $50 and no withdrawals.
Bonus rate for the first 4 months from account opening
Deposit at least $200 to either Spend or Save account from an external source each month.
Minimum deposit of $200 and no withdrawals in the month.
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