7.8 / 10

based on 5505 reviews as rated by Mozo community

Suncorp home insurance

Based in the sunshine state, the Suncorp Group is an Australian owned, publicly listed company. Its history dates back to 1902 and it has been insuring Australians for more than 90 years.

With so much experience in the Australian market, their home insurance comes with multi-policy discounts, seniors and up to $100 off when you buy your policy online.

Suncorp offers the following home insurance

Rates and fees verified as correct at 03 March, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of sum insured

Yes

Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of building sum insured

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of building sum insured

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional Extra

Up to 25% of sum insured

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional Extra

Up to 25% of building sum insured

Yes

How is Suncorp home insurance rated?

Mozo users have rated Suncorp home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Suncorp home insurance
Overall
8.1/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

277 Reviews

Recent Suncorp home insurance reviews

Suncorp Home & Contents Insurance review
Overall 1/10
Dishonest, disingenuous, do not insure with them.

Disingenuous, disgraceful, weasels out of paying claims. Claim managers approve and then technical specialists who claim to know policy wording backwards override them. Left hand doesn't know what the right hand is doing.

Read full review

Disingenuous, disgraceful, weasels out of paying claims. Claim managers approve and then technical specialists who claim to know policy wording backwards override them. Left hand doesn't know what the right hand is doing.

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Icp, Victoria, reviewed about 1 month ago
Suncorp Home & Contents Insurance review
Overall 10/10
I have not been able to fault them at all.

I didn’t find anything wrong with the company and am happy with everything they have helped me with.

Read full review

I didn’t find anything wrong with the company and am happy with everything they have helped me with.

Value for money
10/10
Policy coverage
10/10
Customer service
9/10
Claims handling
9/10
Trust
10/10
Less
Chris, Queensland, reviewed 2 months ago
Suncorp Home & Contents Insurance review
Overall 6/10
Disappointing, I have to keep paying more for less

Out of all the insurers I have stuck with Suncorp because they seem to offer more coverage but the price just keeps going up and up and the excess keeps increasing even if I haven't made a claim. And when I do make a claim I have to keep paying more excess, trying to justify that my tenants have caused damage both through carelessness and failing to meet the requirements of their lease however the insurer keeps demanding police reports. You cannot do a police report for this damage because it is not considered malicious but even after battling the tenants in QCAT court to get back the bond, there are still thousands of dollars in damage that I am left out of pocket.

Read full review

Out of all the insurers I have stuck with Suncorp because they seem to offer more coverage but the price just keeps going up and up and the excess keeps increasing even if I haven't made a claim. And when I do make a claim I have to keep paying more excess, trying to justify that my tenants have caused damage both through carelessness and failing to meet the requirements of their lease however the insurer keeps demanding police reports. You cannot do a police report for this damage because it is not considered malicious but even after battling the tenants in QCAT court to get back the bond, there are still thousands of dollars in damage that I am left out of pocket.

Value for money
6/10
Policy coverage
7/10
Customer service
7/10
Claims handling
3/10
Trust
5/10
Less
Carla, Queensland, reviewed 3 months ago
Suncorp Home Insurance review
Overall 8/10
Our company by choice.

You speak with someone in Australia. Staff are friendly and helpful. Service is prompt. It would be wonderful if pensioners were given reduced rates.

Read full review

You speak with someone in Australia. Staff are friendly and helpful. Service is prompt. It would be wonderful if pensioners were given reduced rates.

Value for money
8/10
Policy coverage
8/10
Customer service
9/10
Claims handling
9/10
Trust
9/10
Less
Jilluan, New South Wales, reviewed 3 months ago

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