7.8/10

Based on 5969 Suncorp product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Suncorp home insurance

Based in the sunshine state, the Suncorp Group is an Australian owned, publicly listed company. Its history dates back to 1902 and it has been insuring Australians for more than 90 years. With so much experience in the Australian market, their home insurance comes with multi-policy discounts, seniors and up to $100 off when you buy your policy online. 

Suncorp is a multi-award winner in the 2023 Mozo Experts Choice Awards for Home Insurance, including taking out the top title of Insurer of the Year.

Suncorp offers the following home insurance

Cover information and limits in the table below verified as correct at 20 June 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of sum insured

Yes

Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Advantages Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of building sum insured

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Extras Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of building sum insured

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional Extra

Up to 25% of sum insured

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Classic Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Optional Extra

Up to 25% of building sum insured

Yes

How is Suncorp home insurance rated?

Mozo users have rated Suncorp home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Suncorp home insurance customer reviews
Overall
8.0/10
Value for money
7.2/10
Policy coverage
7.9/10
Customer service
7.9/10
Claims handling
7.8/10
Trust
7.9/10
Based on 305 Suncorp product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Suncorp home insurance reviews

Suncorp Home Insurance
Overall 9/10
Open and honest.

I like Suncorp because they are easy to deal with when I make a claim on my home and contents policy. Their phone reps are always ready to listen and provide the best outcome for their customers. Not the cheapest insurance company but definitely one of the better ones in my opinion.

Read full review

I like Suncorp because they are easy to deal with when I make a claim on my home and contents policy. Their phone reps are always ready to listen and provide the best outcome for their customers. Not the cheapest insurance company but definitely one of the better ones in my opinion.

Value for money
6/10
Policy coverage
8/10
Customer service
10/10
Claims handling
9/10
Trust
8/10
Less
Gavan, Queensland, reviewed 3 months ago
Suncorp Home & Contents Insurance
Overall 10/10
One stop insurance

Discounts with multiple policies. worth having

Read full review

Discounts with multiple policies. worth having

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Trust
10/10
Less
Paul, Queensland, reviewed 3 months ago
Suncorp Home & Contents Insurance
Overall 10/10
They do what they say they will do

Our electricity junction box caught fire and caused a tremendous amount of damage. to the house and wiring. Repairs were authorized immediately. Not only was the house wiring damaged, the cable that went to our workshop. We didn't have to pay anything, well over $15,000.00

Read full review

Our electricity junction box caught fire and caused a tremendous amount of damage. to the house and wiring. Repairs were authorized immediately. Not only was the house wiring damaged, the cable that went to our workshop. We didn't have to pay anything, well over $15,000.00

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
9/10
Less
Janette, Queensland, reviewed 3 months ago
Suncorp Home Insurance
Overall 2/10
Insurance companies need to be more individualised

3 Claims on Contents in 52 years (SGIO) previously, premium has increased by 51% in 2 years. No claim for 10 years. No in flood zone, last claim was minimal for last item 4 years ago. How is this justified with a blanket increase to all customers without having the decency to be more individualised to claims history.

Read full review

3 Claims on Contents in 52 years (SGIO) previously, premium has increased by 51% in 2 years. No claim for 10 years. No in flood zone, last claim was minimal for last item 4 years ago. How is this justified with a blanket increase to all customers without having the decency to be more individualised to claims history.

Value for money
3/10
Policy coverage
6/10
Customer service
4/10
Less
Karen, Queensland, reviewed 3 months ago
See all home insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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