Home insurance reviews

I found Bupa to be really good.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   8 / 10

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I worked there for 10 years, so I am biased, but I think QBE is good.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   10 / 10

Trust   10 / 10

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Have had two house/contents claims overtime and Suncorp were effortless and quick to deal with them.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Coles insurance is very competitive in price and I have told my family and friends to consider this product. However, I thought the policy covered glass breakage, but it does not. A bit disappointing.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   7 / 10

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Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

Value for money   8 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   1 / 10

Trust   1 / 10

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We’ve had to make 2 claims for a related issue. Always got the claim started quickly and followed through to resolution.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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The best bank.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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NRMA are very good.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   8 / 10

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Easy to contact and details of the service are clear.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Very good service.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   10 / 10

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One for one replacement, easy to claim.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   7 / 10

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Overall a good insurer.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Great service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Been with Greater Bank for 25 years and I've never been let down.

Value for money   -1 / 10

Policy coverage   -1 / 10

Customer service   6 / 10

Claims handling   7 / 10

Trust   8 / 10

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Great job.

Value for money   9 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   8 / 10

Trust   6 / 10

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I have not claimed, so I do not know about the service.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   6 / 10

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The staff can answer your questions.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   7 / 10

Claims handling   6 / 10

Trust   6 / 10

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Budget Direct have the best premiums around.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   -1 / 10

Trust   -1 / 10

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Sign you up for one price, then each year price increases. Even though my property and contents are unchanged!

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   6 / 10

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1Cover is fine.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   6 / 10

Trust   5 / 10

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HBF is so easy. They are an excellent insurance company. I recently had to claim for my house and contents. They are 11/10.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Amazing service.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Very understanding of people's needs in insurance.

Value for money   6 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   4 / 10

Trust   5 / 10

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Have not had to submit a claim as yet. Policy seems to be a good deal.

Value for money   10 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   5 / 10

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APIA is great.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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