We made a claim, they authorised work, and then the work mysteriously stopped halfway. All contact ceased, but premiums are still being deducted. We were told we declined further works, we did not. We were told we got paid out for the remainder of the claim, we were not and there is no proof of payout. Ongoing drama...
More Everyday Insurance from Woolworths home insurance customer reviewsSecond claim and second time wasted my time with no results, what’s the point of your cover then?
More Youi home insurance customer reviewsThis company are bunch of clowns lying imbeciles they take your money and when U make a claim they do their dirty tricks with Excuses Not to cover Your Claim and their workers lie to the customers , Bad company bunch of clowns liars dirty tricks don't waste your money
More Budget Direct home insurance customer reviewsHaving Woolworths Insurance not only gives us great cover but we get 10% off a Grocery bill every month so we do a large shop and save about $50 each time.
More Woolworths Team Bank home insurance customer reviewsI paid my monthly premiums for 10 years. When i finally made a claim due to water damage from a burst pipe, they advised that since the assessed damage exceeded $20k, claim would need to be reviewed by a "claim specialist". They then took 3 weeks before denying the claim on spurious grounds. Basically a financial scam where they take your premiums and when you finally need the insurance, they deny your claim. Great business model. Avoid these scam artists
More Youi home insurance customer reviewsWe haven’t had much to do with our home insurance. It was just one we were suggested when we got a home loan so don’t really have a review about them as of yet. But when I’ve had to call them I’ve never had to wait to long to speak to some one and they were always able to help with the enquiry
More CGU home insurance customer reviewsReceived home insurance renewal which is 32% higher than last year .Been with them for years ,never made a claim. Complained about it and they would not change it.
More Youi home insurance customer reviewsQantas is underwritten by Auto & General Insurance. If you have to ever make a claim (heaven forbid) Qantas don’t want to know about it and abrogate all dealings to Auto & General which operates as an impersonal production line commodity broker where policy holders are treated like potential/suspected criminals. You are not treated with any humanity despite having experienced trauma. Sadly Auto & General’s mantra is to pay out as little as possible to their claimants with the ultimate goal of paying nothing. Their success is measured by whether they can “break” the claimant by using every tactic in the book to do so. Qantas sells this insurance to unsuspecting clients by using their “brand of trust” however be warned & do not touch this product. The policy you buy has nothing to do with Qantas. Any problems you encounter are redirected to Auto & General by Qantas. All Qantas are doing is collecting the commission on the sale of the policy. Do not go there! Be warned. Our house sustained major damage when arsonists lit a fire in an adjoining property and it has taken almost two years to resolve and is still ongoing. Our beds were on fire. Fortunately nobody was physically injured for which we are grateful. Don’t believe any of the hyperbole and rhetoric you witness on the television adverts for Auto & General. It’s just fantasy.
More Qantas home insurance customer reviewsLucky for me, I have never had to put my insurance provider to the test. But I have been with N RMA for many years, and the product seems very comparable to others on the market, like Suncorp.
More NRMA home insurance customer reviewsBeen with SGIO for well over 10 years. In that time we have only made 1 claim for a roof leak. Which was not fixed properly and we had to pay $12k to have fixed ourselves. Fine, people make mistakes. Last couple months we have had to make 2 claims (let's not count the many times things have happened that were covered that we just paid for and didn't make a claim on). A massive hole appeared in our back yard. The leech drain had broken and sand had poured in. Not covered, claim rejected. Fair enough. Water damage started to appear on the wall. we opened the linen cupboard and found it was severely water damaged. John lyon group came out. Told us a pipe from inside the bathroom wall burst and would be covered. SGIO then told us it wasn't their problem and said it was the facet that caused the water damage and was not covered. We are furious as we know this is not true as stated by the accessors themselves. We now wonder why we are giving SGIO money when the only claim they have approved they didn't fix anyway and it cost us an additional $12k. We complained and told them they would lose a customer. They didn't care and were kind of like "ok see ya, thanks for all the money". We recommend you find a different insurance company.
More SGIO home insurance customer reviewsThis insurance company is a no go. They cancelled our home and contents insurance after a year because we have 7 sheep and 7 chickens. They says it because we more than 6 livestock. ?????? We are on 5 acres. What a bunch of monkeys.
More Allianz home insurance customer reviewsWarning to others, worst customers service never dealt with.
More Commonwealth Bank home insurance customer reviewsTrusted Qld Company whongive alot back to the community. Easy and transparent to deal with and don't decline claims easily. They also offer discount incentives for members and product bundling.
More RACQ home insurance customer reviewsAVOID AT ALL COSTS. We didn't believe the negative reviews given to Shannons before we took out both contents and car insurance with them. Bad mistake. I spent over an hour on the phone - most of which I was so she could converse with her superiors ( now I know why). They were trying to work out a way to get out of paying up for a theft claim. They couldn't deny it. We had a police report, number, statement and follow up police reports for them . then they said they wouldn't put it though as a theft because their system didn't update my address properly - which they apologised and said it wasn't my fault... it was theirs. So they would put it through as an unspecified personal effect.....which they then said because it wasn't a thing that was carried around every single day, it wasn't covered. The are great at sucking the $$$ outof you, but give nothing in return. I am cancelling all policies with them. I'm just glad I haven't had to deal with them with the car..... STAY AWAY FROM THEM
More Shannons home insurance customer reviewsYOUI ARE VERY EASY TO TALK TO AND EXCELLENT WHEN YOU PUT IN A CLAIM
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