January 2020 we suffered storm damage to our bedroom ceiling and walls and it was not repaired until October 2020. Water damage to laundry lounge room and garage also happened around January 2020 and I am still waiting for repairs. Assessor came in January and told me what would be fixed then 6 months later a new assessor was sent and the repairs changed, refusing to fix broken tiles. And now I am still waiting. Assessor does not answer calls. Does not return calls. Then when my insurance is due for renewal excess goes from $500 to $2500. Very disappointing and poor service.
Youi took almost two years to settle a storm damage claim in Broken Hill, leaving the residents tearing their hair out at the ‘complete joke’ response.
Our garage ceiling fell from bad winds and they told us the ceiling wasn't maintained? Its a ceiling not a car how do you keep it maintained as you can't service it. Take our money for 11 years and first claim you knock it back. Bad insurance company look elsewhere.
I've been with Real Insurance for 4 years now and I'm very happy with the friendly customer service. They're understanding, outline your insurance details well and always post out any updates on your policies.
Apia's rates for both home and contents and car insurance have increased alot this year. Very disappointed as they are supposed to look after pensioners. I have now insured with another company at a much cheaper rate.
We have always found NRMA to be good value for money, provide excellent customer service and very efficient in assisting us when we made a claim. The process of making a claim was always simple and fast. We rate NRMA very highly, and cannot thank them enough for the assistance they have always given us. An excellent company for all our insurances.
Absolute riit! Lies and shear stupid mistakes at customer expense! Avoid at all costs! I never paid too much attention to the wording but when I had to found complete contraction on ever matter from 1 page to the other and misleading insurance names to take your money and reject all claims.
I didn’t find anything wrong with the company and am happy with everything they have helped me with.
I am concerned that when it comes to crunch time, Allianz may not come to the party, but as a competitor they definitely have the cheapest rates.
I guess when I first signed up to Woolworths online I was okay. Until a few months later. Woolworths ripped me off - $150 out of my bank account with no permission! Not happy at all.
From the time I claimed, the forms were emailed that day, after getting a report back from an electrician the amount was offered and accepted. The whole process was handled very well and professionally, I was impressed with QBE.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.