January 2020 we suffered storm damage to our bedroom ceiling and walls and it was not repaired until October 2020. Water damage to laundry lounge room and garage also happened around January 2020 and I am still waiting for repairs. Assessor came in January and told me what would be fixed then 6 months later a new assessor was sent and the repairs changed, refusing to fix broken tiles. And now I am still waiting. Assessor does not answer calls. Does not return calls. Then when my insurance is due for renewal excess goes from $500 to $2500. Very disappointing and poor service.
Youi took almost two years to settle a storm damage claim in Broken Hill, leaving the residents tearing their hair out at the ‘complete joke’ response.
RAC home insurance has been good at paying out storm damage on my house.
Our garage ceiling fell from bad winds and they told us the ceiling wasn't maintained? Its a ceiling not a car how do you keep it maintained as you can't service it. Take our money for 11 years and first claim you knock it back. Bad insurance company look elsewhere.
I've been with Real Insurance for 4 years now and I'm very happy with the friendly customer service. They're understanding, outline your insurance details well and always post out any updates on your policies.
Apia's rates for both home and contents and car insurance have increased alot this year. Very disappointed as they are supposed to look after pensioners. I have now insured with another company at a much cheaper rate.
We have always found NRMA to be good value for money, provide excellent customer service and very efficient in assisting us when we made a claim. The process of making a claim was always simple and fast. We rate NRMA very highly, and cannot thank them enough for the assistance they have always given us. An excellent company for all our insurances.
They arranged all trades to repair damages to house caused by burst hot water pipe.
Absolute riit! Lies and shear stupid mistakes at customer expense! Avoid at all costs! I never paid too much attention to the wording but when I had to found complete contraction on ever matter from 1 page to the other and misleading insurance names to take your money and reject all claims.
I didn’t find anything wrong with the company and am happy with everything they have helped me with.
I am concerned that when it comes to crunch time, Allianz may not come to the party, but as a competitor they definitely have the cheapest rates.
I guess when I first signed up to Woolworths online I was okay. Until a few months later. Woolworths ripped me off - $150 out of my bank account with no permission! Not happy at all.
Good customer service and excellent price.
From the time I claimed, the forms were emailed that day, after getting a report back from an electrician the amount was offered and accepted. The whole process was handled very well and professionally, I was impressed with QBE.
They give me all the necessary cover for my valuables at a decent rate.
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