Very unhappy with my insurer. Following storm damage in Tasmania they totally reneged on their contractual obligations and have squirmed and wriggled their way into trying to deny a claim. I will be taking my concerns higher.
This is first year. I gather it will raise next year even though we never make claims. Because my postcode was in fire area, no threats where I live and we never claim they only gave a ridiculous high quote for my car insurance which is due December for renewal. They already have our other car.
You have to ring around to get the best insurance. I have to ring Woolworths every year to get the best price. It is a fight to get the best price but Woolworths listens in the end.
Friendly customer service. I had a query re a possible claim, consultant was very informed and helped make a decision in relation to lodgement.
They have great customer service and are only too willing to help if you need to make an occasional late payment.
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