Very poor claims handling process, very poor customer service. Poor communication. Don't actually do repairs, just underwrote and force cash payouts on customers. Used to be an insurance club for members in Victoria, now only interested in taking premium payments and denying claims and run by AIG/IMA based in Qld.
More RACV home insurance customer reviewsNRMA staff are always helpful and friendly Having 4 insurances with the company l am very please with their service When it comes to making a claim the people who asset the claim are very hard I have found they alway have a reason to dismiss it
More NRMA home insurance customer reviewsNot the cheapest around
More Elders home insurance customer reviewsMulti policy discount and covers most things that matter.
More Suncorp home insurance customer reviewsWe have had CBA insurance for many years on several properties. They have been great at receiving our annual premiums. Unfortunately their claims department is a disgrace. I was on hold for several hours. I have explained clearly our claim in writing and provided as much information as possible. I have now spent around 20 hours in total trying to make a claim. Despite asking for a single contact 6 different people have now made contact without any assistance to date.
More Commonwealth Bank home insurance customer reviewshad a claim. fixed without a fuss.
More AAMI home insurance customer reviewsgreat company to deal wit
More AAMI home insurance customer reviewsgreat company to deal with.
More RACV home insurance customer reviewshad a claim. easy to deal with. great company
More RACV home insurance customer reviewshad a claim. great people to deal with. no problems highly recommend
More RACV home insurance customer reviewshad a claim. resolved easily. no hassle. no problem
More RACV home insurance customer reviewsGreat budget friendly option. Not full coverage but enough to get by.
More Budget Direct home insurance customer reviewsI have always liked nrma for understanding of my situation and very helpful with any enquiries
More NRMA home insurance customer reviewsDefence service, has the QBE insure acne as underwriters to the defence service people, so far we have had good service and few reasons to call them, I guess we are lucky in that. But when we have had reason for their service they were easy and good to manage and understand our need s.
More QBE home insurance customer reviewsWell there ta go ..
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