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Looking for a Travel Insuranz policy to cover your next big overseas trip? We’ve collected a bunch of important information, exclusions, frequently asked questions and fine print that you should be familiar with before you settle on a travel insurance policy.

About Travel Insuranz

100% Australian owned and operating online only, Travel Insuranz have covered over 2 million travellers for overseas trips. Offering a range of competitive travel insurance options to cover your next international holiday.

Cover information and limits in the table below verified as correct at 13 October 2024. Other information correct at the time of writing.

Travel Insuranz policies

Travel Insuranz policies are available for either single or multi-annual trips and come in a range of cover, from Classic, to Premier, through to Deluxe cover. You can also choose from policies for a single traveler, couples, families or groups. For a list of the policies available, check out our handy table below:

  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Classic

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $2,500

    • $2,500

    • $25,000

    • $25,000

    • $500

    • $500

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Premier

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $5,000

    • $3,500

    • $50,000

    • $50,000

    • $1,000

    • $10,000

    • $10,000

    • $750

    • $750

    • $1,500

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Deluxe

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $10,000

    • $7,500

    • $75,000

    • $75,000

    • $3,000

    • $3,000

    • $20,000

    • $20,000

    • $1,250

    • $1,250

    • $4,000

    • $2,000

    • $7,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Premier Plus

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $20,000

    • $5,000

    • $100,000

    • $100,000

    • $3,000

    • $1,000

    • $10,000

    • $10,000

    • $750

    • $750

    • $4,000

    • $2,000

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Classic (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $2,500

    • $2,500

    • $25,000

    • $25,000

    • $500

    • $500

    • $2,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Premier (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $5,000

    • $3,500

    • $50,000

    • $50,000

    • $1,000

    • $10,000

    • $10,000

    • $750

    • $750

    • $1,500

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Premier Plus (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $20,000

    • $5,000

    • $75,000

    • $75,000

    • $3,000

    • $1,000

    • $10,000

    • $10,000

    • $750

    • $750

    • $4,000

    • $2,000

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
    • Deluxe (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $200.00

    • Events
    • $10,000

    • $7,500

    • $100,000

    • $100,000

    • $3,000

    • $3,000

    • $20,000

    • $20,000

    • $1,250

    • $1,250

    • $4,000

    • $2,000

    • $7,500,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    More info
= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


How to make a claim with Travel Insuranz

To make a claim with Travel Insuranz, you’ll need to contact the claims handler for a claims form or download one from their website. To fill out this form, you’ll need to include:

Travel Insuranz customer reviews

Read how the Mozo community has rated Travel Insuranz policies and services on a number of factors ranging from value for money to customer satisfaction.

Travel Insuranz travel insurance
6.2

Overall 6.2

6.4

Value for money

3.5

Policy coverage

4.0

Customer service

1.0

Claims handling

5.9

Trust

10 Reviews

Recent Travel Insuranz travel insurance customer reviews Recent Travel Insuranz travel insurance customer reviews

Travel Insuranz logo

Travel Insuranz Travel Insurance review

Overall rating   1 / 10

Stay Away - do not trust Travel InsurANZ

My luggage was stolen from the 22nd floor of teh Hilton hotel in Niagarra falls. This is not in dispute and they agree with this. But - trying to claim ! They have come up with 3 dirrefent reason for denying the claim - each time I told them they...

Full review

My luggage was stolen from the 22nd floor of teh Hilton hotel in Niagarra falls. This is not in dispute and they agree with this. But - trying to claim ! They have come up with 3 dirrefent reason for denying the claim - each time I told them they were wrong - they just come up with another reason. 1st was no backup doc from the Hilton - there was - they had just not opened them. Next was the bag was left unattended for over 30 minutes - no it wasnt - it was placed outside our door for pick up at 6:30am and was gone by 6:35am - wrong again. 3rd was that it was left unattended in a public place - wrong again - it was a secure floor that only staff and that floors guests had access to. I took them to AFCA who are supposed to look out for doddgy behaviour like this - they promised me (in a recorded call) that all of this would form part of their determination - did they - of course not - just look after their own (formal complain in progress here).

    Value for money   1 / 10

    Policy coverage   1 / 10

    Customer service   1 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Stephen, Victoria, reviewed 2 months ago

Travel Insuranz logo

Travel Insuranz Travel Insurance review

Overall rating   6 / 10

The money was good for the time away

I had no problems with my insurer as I didn't need to use them. The money was good for the time away

Full review

I had no problems with my insurer as I didn't need to use them. The money was good for the time away

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

Less

Deborah, Queensland, reviewed over 6 years ago

Travel Insuranz logo

Travel Insuranz Travel Insurance review

Overall rating   6 / 10

Competitive premiums but read the fine print

They asked for more information and are still yet to get back to me about my claim. I made the claim about a month ago.

Full review

They asked for more information and are still yet to get back to me about my claim. I made the claim about a month ago.

    Value for money   10 / 10

    Trust   5 / 10

Less

Laura, Australian Capital Territory, reviewed over 8 years ago

Travel Insuranz logo

Travel Insuranz Travel Insurance review

Overall rating   8 / 10

Inexpensive, comprehensive, and easy to deal with.

Very easy to deal with. Once I put my claims in and sent them the required documentation, they promptly made their decision.

Full review

Very easy to deal with. Once I put my claims in and sent them the required documentation, they promptly made their decision.

    Value for money   8 / 10

    Trust   8 / 10

Less

Sean, Queensland, reviewed almost 9 years ago

Travel Insuranz logo

Travel Insuranz Travel Insurance review

Overall rating   7 / 10

Value and efficiency with no fuss

I was travelling with MSC cruises when my purse was stolen from on deck while my back was turned. A claim was lodged to Suresafe travel insurance for a 9ct gold bracelet that was inside the purse. The claim was paid after a few, more detailed...

Full review

I was travelling with MSC cruises when my purse was stolen from on deck while my back was turned. A claim was lodged to Suresafe travel insurance for a 9ct gold bracelet that was inside the purse. The claim was paid after a few, more detailed questions were asked within three weeks of the original claim being lodged. I did provide as much detailed information as possible and was pleasantly surprised with the efficiency of the whole process.

    Value for money   7 / 10

    Trust   7 / 10

Less

Angela, Western Australia, reviewed over 9 years ago

Hide reviews
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

Compare Travel Insuranz policies with other Australian insurance providers

There are heaps of travel insurance options that can be tailored to suit your budget, trip and the level of cover you need. It’s definitely worth it to put in the time to compare our options and find the policy and provider that suits you best. At Mozo, we’ve done the hard work for you with our travel insurance comparison tool. All we need is your travel details, like where you’re going, how long you’ll be away and who you’re going with, and we’ll give you a comparison of the best travel insurance options out there.

You can also check out all of our different guides for more information about finding specific types of travel insurance or to find out just how travel insurance works. While you’re there, don’t forget to check out our best $20 series for some great money saving tips for while you’re jetsetting around the world.