I've been with this bank since I was a child. I've had home loans and long term deposits with them as well. I trust this bank but I wish they would give better deals for their long term customers like myself.
Better off to keep cash at home by the time I find a branch that is still open.
Excellent Bank. Only downfall is we no longer have an office in our town.
I have an account with Rural bank, Adelaide. I've never come across such great customer service with other banks. Their response time is excellent and they see to any queries quickly and efficiently. No bank can match their customer service
Rabobank is a bank working with farmers for all our benefits. Highest offering term deposit interest rate at the time of my investment. Desperately need banks to keep higher for self funded retirees.
Westpac are reliable and I have faith that my money is safe with them, but they offer no rewards and their interest rates are ridiculously low (like all other mainstream banks). Their customer service however is excellent and has helped me with various problems quickly and efficiently.
With my Westpac term deposit I make what I call huge profits for my money just sitting there. It's awesome.
Appalling that Im not able to sacrifice all interest earned to withdraw my term deposit before maturity. Why not tell me this before making me fill out and submit forms which were a waste of time? Terrible customer service. Won't trust them with a cent of my money in the future.
In this day and age I was shocked to find out that internet passwords were only 6-8 characters with no special characters. Not very secure!
Customer service with Bendigo is excellent. Very helpful with any enquiries. Negative is the Term Deposit rates are very low.
Friendly and professional care and advice given when face to face in branch (Launceston). Easy to navigate their online services - in particular when setting up an online term deposit.
I've banked with BOQ specialist bank in Sydney for decades. When they were owned and operated as Investec they were excellent, efficient and responsive to customer requirements. However over the past couple of years they seem to have no management control. Simple maturing fixed deposit transfer requests are ignored or misplaced. The Manager dealing with my accounts for multiple years advised last month he was too busy to handle my account and instead of allocating another relationship manager suggested that I should send future requests to their client service department. Sadly, upon requesting transfer of the next maturing deposit it took several international phone calls and 3 secure messages before anyone paid attention and resolved their internal issues. It seems the bank is in a shambles -
Have been with ING for a while. They started off with very competitive rates for savings accounts however have cut the rates a few times as time goes on, still giving them the edge over other banks but making them slightly less appealing. They don't have a physical store and the wait times can be frustrating when you are on the phone trying to get something sorted so I normally just use the 'contact us' on the app and send an email query. The card is great to have for rebates when travelling as any fees you get charged will be credited back. Overall a good bank.
The teller's are giving wrong information out and rude.
I have been banking with this bank for more than 20 years and wouldn't change it. It has competitive rates and they take good care of customers.
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