Term deposit reviews

Good customer service and feels right for my family.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are good.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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I enjoy banking with NAB staff, it is very pleasant to ask advice from happy people. So different to Suncorp Bank.

Price   0 / 10

Features   -1 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   10 / 10

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They made me sign a paper when I was very sick.

Price   2 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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The institution is well established and has an excellent record.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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To me all banks are the same, they promise you the world, but seldom deliver.

Price   0 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   2 / 10

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Long time customers and have had no problems, they've always kept me informed.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Always good service and helpful staff at all branches

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Bank Australia has everything I want, and gives me everything I need.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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My zero account charges me -no fees. Service is above standard. I love my bank

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Best rates, but branches are not close to me.

Price   9 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   2 / 10

Trust   10 / 10

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Not only is the Bank greedy to the ninth degree, the particular branch I deal with is ignorant for being too gutless to answer my correspondence (a formal letter not an email).

Price   9 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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Over the years, I needed a loan and it was easy to get so we paid it back. Also we do not have many charges for our account. The staff are helpful and the bank looks after my account.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Friendly, personable and they help charities and good causes instead of reprehensible conduct.

Price   5 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I have been with ANZ for many years and whenever I had an issue, the staff have always been very helpful in clearing things up. This is regardless of the branch and state.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Great bank - been with them for 50 plus years.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Easy to get in contact with and discuss any of my enquiries.

Price   9 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Their interest rates are very competitive. I've been banking with them for years. Highly recommended.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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The staff are very knowledgeable and friendly. They will provide advice and point you in the right direction.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Friendly staff, no waiting period and there are multiple branches available for better convenience.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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They have local branches for easy access and fast assistance.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Staff are always willing to help and are cheerful at all times. They give good guidance and will go to lengths to compare the different investments available and their interest rates.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Other banks provide much higher interest rates than Commonwealth Bank.

Price   2 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I have been with ING Direct for years and see no reason to ever change providers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

After a fire that destroyed everything, the bank manager immediately established my identity and gave me letters to use. I also established a line of cash until cards became available. The assistant manager contacted a friend from St. Vincent de Paul who gave me emergency clothing- an act above and beyond. The care and kindness has been exceptional.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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