Term deposit reviews

The staff are very knowledgeable and friendly. They will provide advice and point you in the right direction.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

Friendly staff, no waiting period and there are multiple branches available for better convenience.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

They have local branches for easy access and fast assistance.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

Staff are always willing to help and are cheerful at all times. They give good guidance and will go to lengths to compare the different investments available and their interest rates.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

Other banks provide much higher interest rates than Commonwealth Bank.

Price   2 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

I have been with ING Direct for years and see no reason to ever change providers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

After a fire that destroyed everything, the bank manager immediately established my identity and gave me letters to use. I also established a line of cash until cards became available. The assistant manager contacted a friend from St. Vincent de Paul who gave me emergency clothing- an act above and beyond. The care and kindness has been exceptional.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The term deposit is average amongst the major banks but the cashier really went out of her way to find me the best deal possible off her own bat. She called the branch office to see if I could get a better rate than the advertised one.

Price   7 / 10

Features   0 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Local staff and branch, easy to use online, rates .3-.5% better than others, high credit rating.

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

They're good

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Westpac is excellent.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I like the staff, very friendly and always helpful. Better than other banks I have done business with.

Price   2 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Seamless banking between accounts.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Good interest

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I like this bank because of the follkowing positive attributes: Courtesy, convenience, customer service

Price   2 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Generally happy with service and products. Need to negotiate for better rates rather than being offered. Are not particularly flexible on product range. Customer loyalty can be taken for granted. Branch service is good and helpful.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

Less

The Bendigo Bank is a smaller more friendly bank, the staff are knowable, their product & services are superior to any larger bank I have ever used

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I have been with the ANZ bank for 25 years and have always been satisfied with the service I have received. The staff have always been polite and helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I love this bank. The staff are friendly, helpful and knowledgable.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Love the no monthly fees

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I always get good customer service and the staff are always friendly even though some of my requirements are time consuming.

Price   3 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Rates paid on term deposits keep going lower despite CBA continually making record profits. Had to threaten to withdraw money to get better rate than originally offered and still below rate paid on previous term deposit.

Price   3 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   4 / 10

Less

I love the idea of a term deposit but it's inconvenient that you can't contribute money to the account once you have started the term deposit and that you have to have 5000 saved before you can open it

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   3 / 10

Trust   10 / 10

Less

I love the hours bendigo bank have. Just wish there was more of them around ! Few and far apart .

Price   6 / 10

Features   6 / 10

Customer service   4 / 10

Convenience   8 / 10

Trust   7 / 10

Less