Term deposit reviews

Over the years, I needed a loan and it was easy to get so we paid it back. Also we do not have many charges for our account. The staff are helpful and the bank looks after my account.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Friendly, personable and they help charities and good causes instead of reprehensible conduct.

Price   5 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I have been with ANZ for many years and whenever I had an issue, the staff have always been very helpful in clearing things up. This is regardless of the branch and state.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

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Great bank - been with them for 50 plus years.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Easy to get in contact with and discuss any of my enquiries.

Price   9 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Their interest rates are very competitive. I've been banking with them for years. Highly recommended.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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The staff are very knowledgeable and friendly. They will provide advice and point you in the right direction.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Friendly staff, no waiting period and there are multiple branches available for better convenience.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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They have local branches for easy access and fast assistance.

Price   8 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Staff are always willing to help and are cheerful at all times. They give good guidance and will go to lengths to compare the different investments available and their interest rates.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Other banks provide much higher interest rates than Commonwealth Bank.

Price   2 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I have been with ING Direct for years and see no reason to ever change providers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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After a fire that destroyed everything, the bank manager immediately established my identity and gave me letters to use. I also established a line of cash until cards became available. The assistant manager contacted a friend from St. Vincent de Paul who gave me emergency clothing- an act above and beyond. The care and kindness has been exceptional.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The term deposit is average amongst the major banks but the cashier really went out of her way to find me the best deal possible off her own bat. She called the branch office to see if I could get a better rate than the advertised one.

Price   7 / 10

Features   0 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

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Local staff and branch, easy to use online, rates .3-.5% better than others, high credit rating.

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They're good

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Westpac is excellent.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like the staff, very friendly and always helpful. Better than other banks I have done business with.

Price   2 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Seamless banking between accounts.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Good interest

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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I like this bank because of the follkowing positive attributes: Courtesy, convenience, customer service

Price   2 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Generally happy with service and products. Need to negotiate for better rates rather than being offered. Are not particularly flexible on product range. Customer loyalty can be taken for granted. Branch service is good and helpful.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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The Bendigo Bank is a smaller more friendly bank, the staff are knowable, their product & services are superior to any larger bank I have ever used

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I have been with the ANZ bank for 25 years and have always been satisfied with the service I have received. The staff have always been polite and helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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