Although no interest accrued they have totally looked after us and have a direct number if ever we have questions or need help regarding a third party. Annually review our situations and make recommendations on how we can improve our use to get more out of the product. They know us and greet us by name when we go into branch.
I have dealt with this bank for a number of years and they have always offered excellent customer service - which for me is no.1 priority if you ever want me back. There products are comparable with others and the are conveniently located. The other big plus is you can call your branch direct and not have to go through a centralised call centre.
Myself I have always received good service from the staff although others my differ from this.
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