Great Southern Bank (aka Credit Union Australia) has always been a proactive bank. Within the first year of joining them, they recommended a VISA debit card, so that I could save on the fees I was paying. When I though about opening my Everyday account, they also recommended some changes to my primary account, to save on fees. The only downside is that they no longer have their "own" ATM network. However, you can use any ATM, and you pay no transaction fees to use any ATM from the major banks.
More Great Southern Bank bank account customer reviewsA young bank prior to being a credit union, prefered when still a credit union
More Great Southern Bank savings account customer reviewsNot possible to setup an SMSF Term Deposit online even if you already have an SMSF account with the bank. Their claim of taking just 5 minutes to set up a Term Deposit is false.
More Great Southern Bank term deposit customer reviewsGreat Southern Bank’s fixed personal loan offers competitive rates, flexible terms, and excellent customer service. Pros include stable rates and responsive support. Cons are potential early repayment fees and fewer online features compared to some competitors.
More Great Southern Bank personal loan customer reviewsCheapest interest rate on variable
More Great Southern Bank home loan customer reviewsAfter doing extensive research, I found Great Southern Bank provided the most competitive offers especially when it came to the potential for a Balance Transfer offer on Credit Cards, which is incredibly timely due to the current cost of living crisis affecting so many Australians. Their customer service is friendly, approachable & with a can-do attitude. Will definitely look to Great Southern Bank for future banking needs.
More Great Southern Bank credit card customer reviewsPlease the positive reviews are all quite some time ago before their current deceptive interest rates. The 5.49% rate advertised is rarely given even with an excellent credit report within the required score range. The staff at Great Southern Bank have been consistently arrogant and rude and refuse to connect you to a manager for assistance and hang up on you rather than assist! We are current customers with them and always hope each phone call results in great and helpful service , but as is ALWAYS the case the service is beyond appalling. BEWARE it has been our long term experience many many times that they are helpful until you are tied into a contract then the after sales service is beyond appalling!! I can’t emphasise enough to all the young people working hard to get ahead to stay away from this bank! BEWARE of their deceptive advertising and check other financial institutions for better deals and honesty and SERVICE!
More Great Southern Bank car loan customer reviews