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Great Southern Bank customer reviews

Overall rating
8.0/10
Price
7.7/10
Features
7.0/10
Customer service
8.2/10
Convenience
7.6/10
Trust
8.2/10
Based on 2255 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Great Southern Bank customer reviews

  • Great Southern Bank Savings Account

    Good overall easy to use bank, very simple.

    Very easy to use bank, app has a lack of features. Difficult to sort through different payments and deposits.

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    Zac, New South Wales, reviewed 13 days ago
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  • Great Southern Bank Basic Variable (Owner Occupier, Principal & Interest, LVR <70%)

    Amazing Interest Rate

    Cheapest interest rate on variable

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    April, Victoria, reviewed 20 days ago
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  • Great Southern Bank Bank Account

    Good rates, average service, bad app

    Great customer service, once you can actually speak to someone on the phone. Some elements of their products require you to physically attend a branch, however they don't have many, and their trading hours are very limited. App is a bit clunky and average in features compared to other banks. Good interest rates compared to the bigger banks too

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    Kevin, Western Australia, reviewed 20 days ago
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  • Great Southern Bank Personal Loan

    Generally good with some caveats

    Really approachable and easy to get quotes, would recommend doing broader research and making sure it's right for you, customer service was the only limiting factor.

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    Christian, New South Wales, reviewed 27 days ago
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  • Great Southern Bank Low Rate Credit Card

    Banking service at its best

    After doing extensive research, I found Great Southern Bank provided the most competitive offers especially when it came to the potential for a Balance Transfer offer on Credit Cards, which is incredibly timely due to the current cost of living crisis affecting so many Australians. Their customer service is friendly, approachable & with a can-do attitude. Will definitely look to Great Southern Bank for future banking needs.

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    Vanessa, Victoria, reviewed 7 months ago
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  • Great Southern Bank Term Deposit

    Competitive limited branches

    Very limited branches to visit difficult to get on phone

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    Tracye, New South Wales, reviewed 9 months ago
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  • Great Southern Bank Secured Car Loan (Fixed)

    Misleading bait advertising… Appalling service

    Please the positive reviews are all quite some time ago before their current deceptive interest rates. The 5.49% rate advertised is rarely given even with an excellent credit report within the required score range. The staff at Great Southern Bank have been consistently arrogant and rude and refuse to connect you to a manager for assistance and hang up on you rather than assist! We are current customers with them and always hope each phone call results in great and helpful service , but as is ALWAYS the case the service is beyond appalling. BEWARE it has been our long term experience many many times that they are helpful until you are tied into a contract then the after sales service is beyond appalling!! I can’t emphasise enough to all the young people working hard to get ahead to stay away from this bank! BEWARE of their deceptive advertising and check other financial institutions for better deals and honesty and SERVICE!

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    Maree, Queensland, reviewed over 1 year ago
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  • Great Southern Bank Everyday Account

    Savings account is not bad at all

    Savings account is not bad at all

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    Bevan, New South Wales, reviewed over 7 years ago
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