based on 2186 Great Southern Bank banking product reviews as rated by Mozo community

Great Southern Bank home loans

Since 1946, Great Southern Bank (formerly CUA) has been striving to offer Aussies a fair deal on their finances. Today, it’s the largest customer owned financial services provider in the country, offering financial and insurance products to over 500,000 Australians. Check out its great value home loan offers below.

What home loans do Great Southern Bank offer?

Rates and fees verified as correct at 01 December, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Great Southern Bank's fixed rate home loans are available to owner occupiers and investors with an LVR up to 95% for amounts between $10,000 and $5,000,000. These fixed rate loans provide you with the flexibility to make fee-free additional repayments (up to $30,000 during the fixed rate term) and access a free redraw facility. But remember, there are application and settlement fees to consider when going with a fixed rate home loan from Great Southern Bank.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

2.79% p.a.

3.56% p.a.

$0.00

$835

2.59% p.a.

3.51% p.a.

$0.00

$835

2.99% p.a.

3.92% p.a.

$0.00

$835

2.69% p.a.

3.85% p.a.

$0.00

$835

Variable Rate Home Loans

When you choose one of the variable rate home loan offers from Great Southern Bank, you’ll pay both a settlement and application fee, but in return, you’ll get a host of flexible features to help you save on your home loan, like unlimited free extra repayments, the ability to redraw funds and the use of an offset account (100% offset with the Accelerate Variable, partial offset with the Achieve Variable). You’ll also get the flexibility to choose between a principal and interest or an interest only loan, as well as pick between a weekly, fortnightly or monthly repayment schedule to suit your budget. 

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

3.04% p.a.

2.76% p.a.

$835

2.84% p.a.

2.35% p.a.

$835

2.64% p.a.

2.69% p.a.

$835

2.19% p.a.

2.24% p.a.

$835

2.99% p.a.

3.04% p.a.

$835

3.24% p.a.

2.96% p.a.

$835

3.04% p.a.

2.76% p.a.

$835

2.84% p.a.

2.89% p.a.

$835

2.39% p.a.

2.44% p.a.

$835

3.19% p.a.

3.09% p.a.

$835

2.89% p.a.

2.79% p.a.

$835

2.94% p.a.

2.99% p.a.

$835

2.64% p.a.

2.69% p.a.

$835

3.39% p.a.

3.29% p.a.

$835

3.19% p.a.

3.09% p.a.

$835

3.14% p.a.

3.19% p.a.

$835

2.94% p.a.

2.99% p.a.

$835

Great Southern Bank home loan features in a glance

Free icon

No ongoing fees

You’ll pay no ongoing fees on a Great Southern Bank home loan. On the other hand, there are one-off settlement and application fees to budget for on each mortgage option.

Repayment Icon

Additional repayments

No matter which Great Southern Bank home loan you opt for, you’ll have the ability to make extra repayments in order to pay off your mortgage faster and save on interest. Just remember that while additional payments on variable rate loans are unlimited, a $30,000 cap applies to the fixed rate options.

Schedule icon

Flexible repayment schedule

To make budgeting a little easier, opt for a Great Southern Bank variable rate home loan which allows you to choose between weekly, fortnightly or monthly repayments. 

How are Great Southern Bank home loans rated?

Mozo users have rated Great Southern Bank home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Great Southern Bank home loans
Overall
Price
Features
Customer service
Convenience
Trust

383 Reviews

Recent Great Southern Bank home loan reviews

Great Southern Bank Fixed Rate Loan
Overall 8/10
Good bank.

I’ve been with GSB for a long time and have never had any issues. There’s no hidden fees. The home loan process was a breeze and I had no issues at all. I like how they’re not a pushy bank and customer service is always personable and available.

Read full review

I’ve been with GSB for a long time and have never had any issues. There’s no hidden fees. The home loan process was a breeze and I had no issues at all. I like how they’re not a pushy bank and customer service is always personable and available.

Price
7/10
Features
7/10
Customer service
9/10
Convenience
6/10
Trust
8/10
Less
Shae, Queensland, reviewed 4 months ago
Great Southern Bank Basic Variable
Overall 3/10
Poor management and communication

Applied for an add on loan, a very simple request and one that should take no time at all. After 8 weeks no decision made despite numerous calls and complaints It appears the branch manager at Castle Hill failed to submit my documents. My personal information is somewhere but no one knows where. I have been told it has escalated to management and still nothing. No one gets back to you when promised. A lot of arse covering from management and meanwhile we need funds for urgent repairs. I have been with CUA for 8 years and this is the worst I’ve seen with any bank. Time to introduce the media to their unethical management of personal and private information.

Read full review

Applied for an add on loan, a very simple request and one that should take no time at all. After 8 weeks no decision made despite numerous calls and complaints It appears the branch manager at Castle Hill failed to submit my documents. My personal information is somewhere but no one knows where. I have been told it has escalated to management and still nothing. No one gets back to you when promised. A lot of arse covering from management and meanwhile we need funds for urgent repairs. I have been with CUA for 8 years and this is the worst I’ve seen with any bank. Time to introduce the media to their unethical management of personal and private information.

Price
6/10
Features
4/10
Customer service
1/10
Convenience
4/10
Trust
1/10
Less
Gary, New South Wales, reviewed 5 months ago
Great Southern Bank Home Loan
Overall 10/10
Thank you.

First time customer with CUA with whom I successfully negotiated a new home loan. CUA was recommended to me by friend paralegal as one of the few banks she never had any issues with when it came to settlement and they did not disappoint. From start to finish CUA made the whole process as stress free as possible, my loans officer kept me updated and was always easy to contact, all phone conversations were with real people who were all friendly and helpful. Even with one contract termination and unreasonably short settlement date for eventual purchase CUA met all deadlines in ridiculously short time frame. Do not have one single negative comment to make.

Read full review

First time customer with CUA with whom I successfully negotiated a new home loan. CUA was recommended to me by friend paralegal as one of the few banks she never had any issues with when it came to settlement and they did not disappoint. From start to finish CUA made the whole process as stress free as possible, my loans officer kept me updated and was always easy to contact, all phone conversations were with real people who were all friendly and helpful. Even with one contract termination and unreasonably short settlement date for eventual purchase CUA met all deadlines in ridiculously short time frame. Do not have one single negative comment to make.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Fabienne, Queensland, reviewed 7 months ago
Great Southern Bank Home Loan
Overall 7/10
Good option for basic requirements

CUA gives you a dedicated broker to manage your mortgage and accounts, which is a great and efficient service. They do however seem to be somewhat reluctant to pass on the latest rate cuts to their customers. It is great that they offer limited fees, but they need to be more competitive with interest rates.

Read full review

CUA gives you a dedicated broker to manage your mortgage and accounts, which is a great and efficient service. They do however seem to be somewhat reluctant to pass on the latest rate cuts to their customers. It is great that they offer limited fees, but they need to be more competitive with interest rates.

Price
6/10
Features
8/10
Customer service
9/10
Convenience
7/10
Trust
8/10
Less
Lauren, Queensland, reviewed 9 months ago
Great Southern Bank Home Loan
Overall 1/10
Absolutely worst experience with a bank

Building on our children's property to the value of R500 000 +(a very large extension) we wanted to go on title on the property. I approached their mortgage broker on the 5th November 2020 to get this organised. Because they have a mortgage on the property CUA required us to be on the loan (all title holders have to be on the loan if there is a mortgage). We all had to apply for a new loan. This loan was not going to change at all i.e. my husband and I were not going to borrow any money from CUA, just use our own savings to build. They also required us to put money into the loan to get title even though we are going to add so much value to the property - in fact more than the percentage we are asking for. Well we are still waiting. 3 months and 6 days have passed. We still don't have title to the property. I have done everything they have asked - filled in all their forms, paid in the money. Our build was postponed as we need to be on title to build. We are probably incurring delay costs. This is just unbelievable!!!. We require nothing from CUA and yet they are pushing us around to such an extent. At one point they even asked for all our savings so that they could control the build (i.e. the invoicing and receipting) They wanted all of our savings! As said above, we are not borrowing a cent from them and the control they want over us is just unwarranted!

Read full review

Building on our children's property to the value of R500 000 +(a very large extension) we wanted to go on title on the property. I approached their mortgage broker on the 5th November 2020 to get this organised. Because they have a mortgage on the property CUA required us to be on the loan (all title holders have to be on the loan if there is a mortgage). We all had to apply for a new loan. This loan was not going to change at all i.e. my husband and I were not going to borrow any money from CUA, just use our own savings to build. They also required us to put money into the loan to get title even though we are going to add so much value to the property - in fact more than the percentage we are asking for. Well we are still waiting. 3 months and 6 days have passed. We still don't have title to the property. I have done everything they have asked - filled in all their forms, paid in the money. Our build was postponed as we need to be on title to build. We are probably incurring delay costs. This is just unbelievable!!!. We require nothing from CUA and yet they are pushing us around to such an extent. At one point they even asked for all our savings so that they could control the build (i.e. the invoicing and receipting) They wanted all of our savings! As said above, we are not borrowing a cent from them and the control they want over us is just unwarranted!

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Karene, Queensland, reviewed 10 months ago

What do you need to apply for a Great Southern Bank home loan?

Ready to snag a Great Southern Bank home loan and make that cute little suburban cottage or sprawling waterside mansion yours? To apply, you’ll need to be over 18 years of age and a permanent resident of Australia. You’ll also need to supply information including:

  • Identification documents 
  • Your financial details (income, expenses, assets and debts)
  • Your employment details 
  • The property you’re looking at buying.

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