based on 2201 Great Southern Bank banking product reviews as rated by Mozo community

Great Southern Bank bank accounts

Great Southern Bank is an alternative to the big banks, offering financial, health and insurance solutions to over 500,000 Aussies. As a mutual, it's run by members for members, and reinvests in making its service better for customers and supporting local communities. 

Among its banking product suite, Great Southern Bank offers a range of home loans, personal loans, credit cards, savings accounts as well as Mozo Experts Choice Award winning bank accounts.

Great Southern Bank offers the following bank accounts

Rates and fees verified as correct at 26 June 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Everyday Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Everyday Edge Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Everyday Youth Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

How are Great Southern Bank bank accounts rated?

Mozo users have rated Great Southern Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Great Southern Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

405 Reviews

Recent Great Southern Bank bank account reviews

Great Southern Bank Everyday Account
Overall 6/10
CUA is a decent no frills option.

Overall they have provided me the service I expect, although when I have had issues they have failed to help. E.g. my account had been blocked, and after 3 phone calls with different people, they all assured me that it hadn't been blocked or that it had been fixed. This wasn't the case, and so for several months payments from my accounts were regularly failing.

Read full review

Overall they have provided me the service I expect, although when I have had issues they have failed to help. E.g. my account had been blocked, and after 3 phone calls with different people, they all assured me that it hadn't been blocked or that it had been fixed. This wasn't the case, and so for several months payments from my accounts were regularly failing.

Price
7/10
Features
6/10
Customer service
6/10
Convenience
5/10
Trust
8/10
Less
Samuel, Queensland, reviewed 23 days ago
Great Southern Bank Everyday Account
Overall 1/10
Doesn't protect your card

The bank doesn't protect your card from fraudulent activity. I've had the same non-existent company twice now get my new card number and take out money. I've now created a new account with a different bank that offers 24/7 fraud protection. They obviously cannot say how this has happened... they provide a contact number that's not connected. This payment seems to only occur on a Saturday with a physical card even if you don't leave the house all day. CUA cards never had this problem till they switched over to Great Southern Bank. I've now lost all faith in this bank to protect my money. Don't choose this bank unless you're prepared to lose your money and have to fight tooth and nail to get it back.

Read full review

The bank doesn't protect your card from fraudulent activity. I've had the same non-existent company twice now get my new card number and take out money. I've now created a new account with a different bank that offers 24/7 fraud protection. They obviously cannot say how this has happened... they provide a contact number that's not connected. This payment seems to only occur on a Saturday with a physical card even if you don't leave the house all day. CUA cards never had this problem till they switched over to Great Southern Bank. I've now lost all faith in this bank to protect my money. Don't choose this bank unless you're prepared to lose your money and have to fight tooth and nail to get it back.

Customer service
2/10
Convenience
1/10
Trust
1/10
Less
Rachael, Queensland, reviewed 2 months ago
Great Southern Bank Bank Account
Overall 8/10
Great Bank

I like this bank as they do not have any additional fees. They are always helpful in the branch as well as on the phone. I have been with this bank for many years and I recommend them to friends.

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I like this bank as they do not have any additional fees. They are always helpful in the branch as well as on the phone. I have been with this bank for many years and I recommend them to friends.

Price
9/10
Features
6/10
Customer service
8/10
Convenience
7/10
Trust
8/10
Less
Ana, Queensland, reviewed 6 months ago
Great Southern Bank Bank Account
Overall 2/10
unprofessional customer service

Been banking with them for nearly 30 years, loyalty means nothing to them, same as the big four. Customer service people are condescending and unhelpful, just keep restating company policy, gave me wrong information, don't check their facts.

Read full review

Been banking with them for nearly 30 years, loyalty means nothing to them, same as the big four. Customer service people are condescending and unhelpful, just keep restating company policy, gave me wrong information, don't check their facts.

Price
3/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Joanne, Victoria, reviewed 6 months ago

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