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Great Southern Bank is an alternative to the big banks, offering financial, health and insurance solutions to over 500,000 Aussies. As a mutual, it's run by members for members, and reinvests in making its service better for customers and supporting local communities.
Among its banking product suite, Great Southern Bank offers a range of home loans, personal loans, credit cards, savings accounts.
Plus it won a 2023 Mozo Experts Choice Award for best Everyday & Savings Bank of The Year and Exceptional Everyday Account.
Your selected bank accounts
Excellent customer service and features like a home loan offset make Great Southern Bank a good choice. Not many physical branches, but the excellent website and telephone customer service more than makes up for that, phone staff are Australia based and both helpful and knowledgable.
Great bank to deal with ,have used two home loans with them ,easy to apply
Great Southern Bank (aka Credit Union Australia) has always been a proactive bank. Within the first year of joining them, they recommended a VISA debit card, so that I could save on the fees I was paying. When I though about opening my Everyday account, they also recommended some changes to my primary account, to save on fees. The only downside is that they no longer have their "own" ATM network. However, you can use any ATM, and you pay no transaction fees to use any ATM from the major banks.
No bank fees
Good old fashioned in branch service when needed& a great selection of different accounts. Also never any problems with phone banking
Great customer service, once you can actually speak to someone on the phone. Some elements of their products require you to physically attend a branch, however they don't have many, and their trading hours are very limited. App is a bit clunky and average in features compared to other banks. Good interest rates compared to the bigger banks too
I have been a customer for over 40 years the staff are friendly when I go into a branch and are ready to answer any questions I have had problems with my debit card and they were quick to help.
I love Great Southern Bank for its outstanding customer service, efficient online and mobile banking choices, competitive product range and overall steadfastness. The bank's customised strategy and credibility meeting my monetary necessities have made my banking journey beneficial and rewarding.
Great Southern Bank offers superior banking experience, a wide range of products tailored to your requirements, user-friendly digital banking choices, competitive rates and a strong dedication to community participation making it a favourable choice for customers pursuing a trustworthy banking experience.
Always h r lpful when I ring also when unusual amount was trying to be drawn they blocked till could verify it was me made me feel they have my safety at heart highly recommend
^See information about the Mozo Experts Choice Bank Account Awards
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