Great Southern Bank bank accounts

They got their procedure wrong when converting from credit union to bank. Now they threaten customers with forced account closure if they don't provide a tax number. Complete disgrace in fact it may be unlawful.

I have banked with CUA now GSB for over 30 years and I am now finally taking my business and banking elsewhere. In fact I’m not sure why I have remained loyal for so long. This bank does not care about your loyalty, nor do they care about customer service. You are treated as a number. Furthermore, they are disorganised, amateur and unreliable. Try going overseas and relying on them to be there for you if you have issues with their cards. Try getting them to locate money they have lost in a transaction. Keep your anti anxiety pills handy. Try finding a convenient branch, you won’t. Try finding someone to deal with your loan application in a timely manner, you won’t. Try getting them to respond to your emails. You won’t. Terrible, shocking horrendous service. Goodbye GSB.

I've been a member for close to 15 years along with the rest of my family and never had a reason to change even after researching other banks. Their app and website are user-friendly and the features are similar to what other banks offer i.e naming your accounts, and hiding savings accounts. Interest rates are competitive and there are no fees. The staff are always personable and offer to update your accounts to the latest product offerings to assist savings.

Easy to set up multiple accounts. You can 'hide' an account to build savings. Easy to move money between accounts Easy to set up and manage automatic payments through transfers and BPay. NOT a regular bank. They are not beholden to shareholders, working only for shareholders. They are not predatory.