based on 2185 Great Southern Bank banking product reviews as rated by Mozo community

Great Southern Bank bank accounts

Great Southern Bank is Australia's largest credit union and an alternative to the big banks, offering financial, health and insurance solutions to over 500,000 Aussies. As a mutual, it's run by members for members, and reinvests in making its service better for customers and supporting local communities. 

Among its banking product suite, Great Southern Bank offers a range of home loans, personal loans, credit cards, savings accounts as well as Mozo Experts Choice Award winning bank accounts.

Great Southern Bank offers the following bank accounts

Rates and fees verified as correct at 24 October, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Everyday Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Everyday Snap Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Go to site
Everyday Youth Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

Go to site

How are Great Southern Bank bank accounts rated?

Mozo users have rated Great Southern Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Great Southern Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

397 Reviews

Recent Great Southern Bank bank account reviews

Great Southern Bank Bank Account
Overall 1/10
Worst bank ever

I have banked with CUA now GSB for over 30 years and I am now finally taking my business and banking elsewhere. In fact I’m not sure why I have remained loyal for so long. This bank does not care about your loyalty, nor do they care about customer service. You are treated as a number. Furthermore, they are disorganised, amateur and unreliable. Try going overseas and relying on them to be there for you if you have issues with their cards. Try getting them to locate money they have lost in a transaction. Keep your anti anxiety pills handy. Try finding a convenient branch, you won’t. Try finding someone to deal with your loan application in a timely manner, you won’t. Try getting them to respond to your emails. You won’t. Terrible, shocking horrendous service. Goodbye GSB.

Read full review

I have banked with CUA now GSB for over 30 years and I am now finally taking my business and banking elsewhere. In fact I’m not sure why I have remained loyal for so long. This bank does not care about your loyalty, nor do they care about customer service. You are treated as a number. Furthermore, they are disorganised, amateur and unreliable. Try going overseas and relying on them to be there for you if you have issues with their cards. Try getting them to locate money they have lost in a transaction. Keep your anti anxiety pills handy. Try finding a convenient branch, you won’t. Try finding someone to deal with your loan application in a timely manner, you won’t. Try getting them to respond to your emails. You won’t. Terrible, shocking horrendous service. Goodbye GSB.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Twishie, New South Wales, reviewed 6 days ago
Great Southern Bank Everyday Account
Overall 10/10
Competitive with big banks

I've been a member for close to 15 years along with the rest of my family and never had a reason to change even after researching other banks. Their app and website are user-friendly and the features are similar to what other banks offer i.e naming your accounts, and hiding savings accounts. Interest rates are competitive and there are no fees. The staff are always personable and offer to update your accounts to the latest product offerings to assist savings.

Read full review

I've been a member for close to 15 years along with the rest of my family and never had a reason to change even after researching other banks. Their app and website are user-friendly and the features are similar to what other banks offer i.e naming your accounts, and hiding savings accounts. Interest rates are competitive and there are no fees. The staff are always personable and offer to update your accounts to the latest product offerings to assist savings.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Ellen, New South Wales, reviewed about 1 month ago
Great Southern Bank Everyday Account
Overall 8/10
NOT a bank kowtowing to shareholders

Easy to set up multiple accounts. You can 'hide' an account to build savings. Easy to move money between accounts Easy to set up and manage automatic payments through transfers and BPay. NOT a regular bank. They are not beholden to shareholders, working only for shareholders. They are not predatory.

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Easy to set up multiple accounts. You can 'hide' an account to build savings. Easy to move money between accounts Easy to set up and manage automatic payments through transfers and BPay. NOT a regular bank. They are not beholden to shareholders, working only for shareholders. They are not predatory.

Price
9/10
Features
9/10
Customer service
9/10
Convenience
4/10
Trust
7/10
Less
Nikki, Queensland, reviewed about 2 months ago
Great Southern Bank Everyday Account
Overall 1/10
Keep away from this bank

Stay away from this bank. Made a purchase using PayPal, I had the order cancelled so great Southern bank decided to hold my funds for 10 working days. Keep away from this bank.

Read full review

Stay away from this bank. Made a purchase using PayPal, I had the order cancelled so great Southern bank decided to hold my funds for 10 working days. Keep away from this bank.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Chris, New South Wales, reviewed 2 months ago

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