Great bank to deal with but not very competitive with interest fees and charges.
Great Competitive Rates and Features on CUA’s unsecured personal loan. 9.89% compared to others providing for 11.90- 14.90%. I bank with CBA but their personal loan was 11.90% and had less features such as no fee payout anytime, no monthly fees, free redraw on fixed loans. The process for applying for this loan was horrendous. Have dealt with the Big 4's subsidiaries such as Bankwest and in the past and I am used to speedy responses and great customer service. Loan approval should not take greater than 2 days! CUA takes 16 days! Cua was a surprise! A simple personal loan with great credit history took more than 2 weeks. Their lenders leave you in the dark on what is actually going on, and never ever call you back even though they say they will. Some statements about apps going to assessors and documents required. I furnished all docs as required within minutes of request. Then I was sent on a mystery wait for days. I think they just either have too much to do or don't bother to speed up the process whatsoever. In hindsight, i went back on the CUA website and they do not state a processing time for this very reason. Could take half a month or a month. Who knows? Only a CUA insider can tell us why they are so slow in processing simple personal loans. I have received a $1.2M home loan in under 2 days from CBA with less mucking around & less docs. They are hell nervous and risk averse in my perception. Due to the great rates, i was forced to bite the bullet and put up with this horrid service while the loan was processing. On certain instances the lender had no clue what he told me just a few days back that he would call me by a certain time and provide approval docs. 2 days post this appointment, i had to chase up yet again. Lender says again it is with the assessor not realising what he said last time. Quite unprofessional and under experienced lenders i think. If you are in no rush and willing to wait it out, then this may be just for you.
People's Choice have always been very helpful and approachable. I can not fault their service.
Professional, fast, friendly service.
Advertisements of SocietyOne promotes loan interest rates from 7.5% but once you’ve gone the ‘free quote’ process, the rate they present to you a rate of 14.5%, which is the same as my current bank’s offer. A pointless exercise to look into their product.
I'm on the second loan. The first one was easy and online and quick and easy. Now the second loan was just over twice as much as the first (it was fully paid off for 2 years) and it was easier over the phone and quicker as I read something wrong online so it was really helpful and surprisingly quick. Plus I'm glad there's more variety then other banks that I've seen.
I like this bank. The app is easy to use and you can easily see your loan and how much you owe. I've found them always to be helpful.
I have been banking with them all of my life, they offer all the services I need and expedite quite quickly.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 7.95% would cost $37,049.45 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.
Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 6.79% would cost $11,380.22 including fees.
Terms from 1 to 10 years. Representative example: a 5 year $30,000 loan at 7.99% would cost $36,738.90 including fees.
Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,534.19 including fees.
Want more? Compare all 220 personal loans in the Mozo comparison engine.Compare more personal loans
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.