Personal loan reviews

I like this bank because they're helping me while I'm struggling between jobs.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Good loan, very handy and good services.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Most stupid bank I have ever banked with, wasn't eligible for anything.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   -1 / 10

Trust   1 / 10

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They are a lovely gang of girls working at this bank, always happy and ready to help you; they even take the time to teach you how to use apps. I may have to wait as they can get very busy, so you either wait or come back. The only thing is they close Tuesdays so you need to get things done before and don't leave it for that day.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great bank and always very helpful. Great products and friendly staff.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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I applied for a personal loan on Monday and it was approved/made available by Thursday.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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I’ve been a member of Commonwealth Bank for 30 years. I got a personal loan 6 years ago & have tried to lower my interest rate from 19% & they agreed to drop 1% off. After another 7 months of payments (none missed) asked again if they could help by dropping the internet rate as I’m struggling & got told no.

Price   2 / 10

Features   1 / 10

Customer service   3 / 10

Convenience   8 / 10

Trust   0 / 10

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I've been with Commonwealth for a while and I like them.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Just a little too expensive. Although I love the convenience and staff.

Price   3 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Easy to apply and friendly, helpful service.

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Find the rates high, don't stand by the customer very well when times are hard!

Price   3 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   4 / 10

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This bank has a long and strong privacy and security ethic in the 20 plus years I have banked with them. They are innovative and flexible and competitive with great, always pleasant customer service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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It's okay.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   7 / 10

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I’ve stuck by them they have looked after me with my other houses, but I making good money at the time. Their internet banking is non descriptive at least for a few days. I need to know now where my money went, miscellaneous transaction don’t cut it with me.

Price   4 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   -1 / 10

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I am tired of getting 30 dollar fees when my loan's are slightly overdrawn. Rather than helping me to put all my debts in one account they won't lend me the fund's because I am on a disability pension & they don't seem to care. I am human not a Robot l need food, power, etc. Please help me.

Price   4 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   6 / 10

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Excellent

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Not enough staff. I always had to wait at least 20 minute's to pay monthly and fortnightly routine payments on loan and credit card.

Price   -1 / 10

Features   5 / 10

Customer service   1 / 10

Convenience   7 / 10

Trust   4 / 10

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Very good.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   9 / 10

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Really good.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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ANZ have been good to me. The customer service is good and they have lots of ATM around the place.

Price   6 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   6 / 10

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Overall experience was professional, accurate, simple and positive.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Poor

Price   1 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   2 / 10

Trust   2 / 10

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Very happy with Westpac.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Commonwealth Bank is up there with their technology, love the online facilities.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   8 / 10

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We worked hard to fix our credit up for 9 months, with the last 5 months of the loan with nothing in the red except for 2 small overnight withdrawals that were fixed within minutes to hours. However, the bank refused us, not for equity but for the 2 small misconducts in recent days. We’ve taken our business to other services to see if we can refinance with them and we’ve got 3 offers! Commonwealth Bank can go, we’re done we’re moving all our business.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   0 / 10

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