They helped me consolidate my debt into a personal loan so I didn't have to pay a high interest rate on my credit card as they assessed my account and saw I was trying to pay it off but then the interest would hit and it was not going anywhere. So I am very grateful they helped me.
I became a customer of CBA Gladstone Park branch after my divorce from my husband in 2018. We had a joint loan on a holiday investment property with a mortgage secured by Westpac for $300k. The total owing on mortgage was $230k. My property and asset settlement wars in excess of $2 m. Westpac refused to assist me in transferring the loan into my name only. I was completely debt free and had been a loyal customer for 30 plus years. My only debt would have been $230k. Due to Westpac's lack of care l was recommended to Abraham at CBA Gladstone Park. An absolute gentleman and very informative and offers great customer service.
I like NAB because they are nice on the phone, pretty prompt with actioning personal loan applications, and any requests I have.
I liked the bank because when I bought my house I needed to borrow 98% and Bankwest was happy to do this.
I applied for a personal loan of $10,000. I was approved and received the loan pretty quickly. Then the next day I found that they'd transferred another $10,000 into my account. When I spoke to customer service they were rude and didn't understand that they'd given me $20,000 instead of $10,000. I kept on telling them that I'd only been approved for $10,000 and they kept on telling me that they'd only transferred $10,000. They ended up saying that they would look into it. Luckily the next day they had taken out the extra money. Over all, ATM locations are great. Bank locations not so much since they moved away from my suburb. Customer service, interest rates, products not worth it. I had my home loan and personal account with them and ended up closing both.
I like my bank but when having a personal loan with them there are no rewards for customers. In saying that ANZ are a great bank and customer service is the best!
The contract was not clear that interest was charged every month instead of yearly and the interest rate was higher than what was quoted for a variable loan and it never reduces.
CUA is very helpful and are willing to look at other products which will work better for what we were looking to do. Their staff are all very helpful in each of the branches I have gone into. The only negative is they have shut down to many of the branches and ATMs.
Convenient loan. Was in account next day however has high interest.
I like this bank best they are simple easy to use and explain everything so well to you.
Horrendous customer service.
Read the fine print. Make sure you get the best deal.
I have been a customer for over 30 years. Recently I wanted my pay out figure for my personal loan. I spent 6 hours on hold in total over 2 days as I gave up and hang up day 1 in frustration. I know we are in covid times but seriously 6 hours! While on hold I signed up to a different bank. Wasn't happy at all.
900 credit score and ~20k in savings. I applied for my first loan with this company. It's been 2 weeks and I have yet to receive a response from the assessment team yet. When my friend applied with CNA it was done in 2 days. Don’t bother here.
When our home loan of 25 years was finished, we still had $50,000 in home equity saved. We had our car loan on there which still had a balance of $11,000 to go. Unfortunately the bank wanted the balance paid in full and then we had no equity to use, when home loan was finalised. We couldn't even get any other loan to use as equity for any repairs on our home in the future. As seniors/pensioners, the bank didn't want to know us and they admitted that they do not loan to pensioners anymore. We have always had a great credit rating but that doesn't even mean anything to the banks these days!
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Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 6.49% would cost $35,459.64 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.95% would cost $35,599.71 including fees.
Terms from 2 to 7 years. Representative example: a 3 year $10,000 loan at 6.95% would cost $11,107.53 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,580.23 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,208.67 including fees.
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