Personal loan customer reviews

Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.

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Recent personal loan customer reviews

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  • Bendigo Bank Personal Loan

    Needs improvement with care for customers

    Customer service needs improving. Not real helpful in financial crisis or emergencies. Vague description of products and services

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    Sabrina, Tasmania, reviewed 11 days ago
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  • ANZ Personal Loan

    As above

    Prompt! Straight forward Information was easy to understand

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    Natalie, Queensland, reviewed 11 days ago
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  • Citi Ready Credit Flexible Personal Loan

    Too expensive

    Very hight acquisition rate

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    Ashley, Victoria, reviewed about 1 month ago
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  • MONEYME Debt Consolidation Personal Loan (Debt Consolidation)

    Avoid like the plague

    They emailed my broker a reply they only get when you have gone belly up. I asked for a loan for consolidation but denied me on the 11july, same week another company done it the same day and I've saved alot. Since then My broker went through them today and they wrote a distaste full email without reason, when I have never defaulted. Never use this company.

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    Unknown, Queensland, reviewed about 2 months ago
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  • St.George Secured Personal Loan

    Good service

    Easy access; not bureaucratic.

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    Ana, New South Wales, reviewed about 2 months ago
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  • ANZ Unsecured Personal Loan

    I would like to know more

    My bank is not very easy to deal with! I am looking to change banks at some stage

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    Sue, Victoria, reviewed 2 months ago
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  • Commonwealth Bank Personal Loan

    Commonwealth bank has always been professional

    Commonwealth bank has easy to apply for loans with great rates and very easy to get..excellent five star bank for all types of loans

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    Jasmine, Western Australia, reviewed 3 months ago
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  • Great Southern Bank Unsecured Personal Loan (Fixed)

    Great rates, flexible terms, and friendly service.

    Great Southern Bank’s fixed personal loan offers competitive rates, flexible terms, and excellent customer service. Pros include stable rates and responsive support. Cons are potential early repayment fees and fewer online features compared to some competitors.

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    Alexander, Tasmania, reviewed 4 months ago
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  • Westpac Personal Loan

    Thank you westpac

    The tax office gave us the largest taxi bill of our lives when we’re not even rich and I cried for about a week before having to sort out 2 personal loans to pay for it. Westpac were so lovely in helping us work out the best method. This was so upsetting so they helped us work it All out.

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    Nicola, New South Wales, reviewed 4 months ago
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  • Commonwealth Bank Personal Loan

    Number bank to go to

    I think the com bank is a great bank good rates and friendly staff

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    Colin, Victoria, reviewed 4 months ago
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  • NAB Personal Loan (Fixed, Unsecured)

    Outstanding

    They staff at NAB made it easy and stress free to apply for a personal loan. Talked me through all the paper work and had it assessed withing 4hrs. Wouldn't bank with anyone else.

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    Kayla ann, Queensland, reviewed 4 months ago
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  • Newcastle Permanent Secured Personal Loan

    Amazing rates and easy to understand

    I found the communication was amazing and they worked well with my needs

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    Mackenzie, New South Wales, reviewed 4 months ago
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  • NAB Personal Loan

    ease to get it done

    I like it because of the ease of applying for the loan

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    David, Victoria, reviewed 5 months ago
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  • Harmoney Personal Loan

    Easy application but terrible business!

    I had a highly disappointing experience with Harmoney Loans, and I would not recommend their services to anyone. The only positive aspect of Harmoney Loans is their online application process, which is relatively straightforward and user-friendly. However, this alone does not outweigh the numerous issues I encountered. The interest rates offered by Harmoney Loans are exorbitant. Despite having a good credit score, the rates quoted were significantly higher than those of other lenders. This makes the loans very costly over time. There are several hidden fees associated with Harmoney Loans that are not made clear upfront. This includes application fees, early repayment fees, and administration fees that quickly add up, making the loan much more expensive than initially anticipated.The customer service experience was abysmal. It was difficult to get in touch with a representative, and when I finally did, they were unhelpful and often provided conflicting information. Resolving issues took an excessive amount of time and effort.

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    Abi, Victoria, reviewed 4 months ago
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  • St.George Personal Loan

    Great bank to be with, highly recommend them.

    We have our home loan with this bank St George they have been great. Also had our car loan with them and paid up for my car loan with no problems. We had taken a travel loan out with them, we got went through the process with ease. Interest is low which is great and amazing customer service.

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    Kathleen, Western Australia, reviewed 4 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Personal loan comparisons on Mozo - rates updated daily

    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.39% p.a.
      comparison rate
      7.19% p.a.to 8.75% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      6.56% p.a.to 21.99% p.a.
      comparison rate
      6.56% p.a.to 22.79% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.56% would cost $35,768.68 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      6.75% p.a.to 26.95% p.a.
      comparison rate
      6.75% p.a.to 26.95% p.a.based on $30,000
      over 5 years

      Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 19.39% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Home Improvement Loan

      interest rate
      6.57% p.a.to 8.39% p.a.
      comparison rate
      7.19% p.a.to 8.75% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,278.12 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Browse all 236 personal loans in Mozo's comparison database.

    Compare more personal loans

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