Personal loan reviews

Online access with easy to use functionality. Good customer service. Competitive rates.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easy, convenient, great service.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Consolidating debt into a single loan with low to reasonably competitive fees is no problem with these guys, and they are fast!

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I researched to find the best rate with a bank that I felt I could trust. HSBC were the best option for me. They provide me with updates, statements and reminders via email and text message. I have the flexibility to pay off additional amounts and reduce the term of the loan.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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High interest rate although easy to manage.

Price   7 / 10

Features   8 / 10

Trust   5 / 10

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I have been paying off and topping up personal loans for 25+ years, paying them off then re-financing etc. I had a 100% perfect credit history for 25 years and this year I fell on hard times financially due to my daughters medical needs and I requested to reduce my repayments for the short term whilst I got through this time and they declined and made things really difficult for me, forcing me to go to court to get it while my daughter was in the hospital.

Price   10 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   1 / 10

Trust   3 / 10

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Fixed interest rate at around 15% was ridiculous. Plus monthly account keeping fees. When compared with others I was disappointed.

Price   2 / 10

Customer service   8 / 10

Convenience   1 / 10

Trust   6 / 10

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I have just paid off a 3 year loan and have been approved for another. I am very happy with the rate and how easy it was considering I don't bank with them and the bank I have been banking with for 25 years declined my application.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Fast and easy application process and because I am an existing customer the money was in my account within 2 hours of my online application.

Price   7 / 10

Features   2 / 10

Customer service   4 / 10

Convenience   10 / 10

Trust   10 / 10

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I would recommend if there is a promotion as you can get extra benefits like lower interest or cashback. Best feature is the redraw facility - you can pay off sooner but leave a little owing so you sort of have a line of credit until the loan finishes. Application was very easy just through the app.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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All good.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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I have been banking with Commonwealth Bank for at least 40 years, and they always looked after me 100%.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Banks all the same.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Interest rates are a bit higher than other providers, service is ok, but long wait times.

Price   4 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   8 / 10

Trust   3 / 10

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They really helped me out when I needed money on short notice but if I had had more time I wouldn't have chosen to borrow with Harmoney.

Price   3 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   3 / 10

Trust   2 / 10

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Competitive interest rates.

Price   8 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   10 / 10

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They have always been helpful when unexpected situations happen. Friendly on all approaches.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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I like CUA because they have always been there to help us when we needed it and have given us the best deals.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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Very easy process from start to finish. I would totally recommend as they care about their members.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with St George for 30 years and have always found that they meet my needs.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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More honest and upfront than bank of Queensland. The customer service is outstanding and we know exactly where our money is and nothing is hidden. No bank is perfect but they were there when we needed them.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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The Personal Loan is very easy, especially if you have used them before, as long as you keep up with your monthly payments.

Price   9 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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I have been with them since I was young. They are reliable however can be quite hard to deal with over the phone.

Price   6 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   7 / 10

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Happy to be with the bank but it is hard to contact them.

Price   10 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   4 / 10

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All good.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   5 / 10

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