Personal loan customer reviews

Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.

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Recent personal loan customer reviews

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  • Bendigo Bank Secured Personal Loan

    Homeless and trying so hard to get some help

    Homeless and trying to get some help with some money to pay for something two live in

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    Tracey, New South Wales, reviewed 18 days ago
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  • ANZ Unsecured Personal Loan

    It is flexible, competitive, easy.

    ANZ’s personal loan product stands out for its flexibility, competitive rates, and ease of application. One of the key advantages is the choice between a fixed or variable interest rate, allowing borrowers to select an option that best suits their financial situation. The fixed-rate loan provides certainty in repayments, making budgeting easier, while the variable rate offers the potential for savings if interest rates decrease. The application process is straightforward, with online tools that allow for quick pre-approval and loan calculations. ANZ also provides the option for extra repayments on variable loans, helping reduce interest costs over time. The ability to redraw extra repayments (for variable loans) is another plus, offering financial flexibility if needed. Additionally, the loan terms range from 1 to 7 years, giving borrowers control over their repayment period. Customer service is also reliable, with support available through online banking, branches, and phone assistance. Overall, ANZ’s personal loan product is a great choice for those looking for competitive rates, repayment flexibility, and a seamless application experience.

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    Anjovanni, Victoria, reviewed 26 days ago
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  • Commonwealth Bank Personal Loan

    Reliable and user friendly, but fees can sneak up

    Likes: User-friendly app with great features like spending insights and instant transfers. Convenient branches and ATMs across Australia. Strong security measures for peace of mind. Dislikes: Fees can be high, especially for international transactions. Long wait times for customer service. Interest rates on savings accounts aren’t the most competitive.

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    Anita, New South Wales, reviewed 26 days ago
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  • AMP Bank Personal Loan

    Good at all

    Good at all

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    Hasnt, South Australia, reviewed 11 days ago
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  • Commonwealth Bank Secured Personal Loan (Fixed)

    Great customer service

    Whenever i have an issue, my card is hacked etc. A quick phone call has always solved the problem. It also only took 24hrs to receive my personal loan once applying.

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    Taylia, Western Australia, reviewed 10 days ago
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  • ANZ Personal Loan

    Overall anz is a great and reliable bank

    Anz is a very reliable and safe bank with a new feature called ANZ PLUS. Which is a more safer and secure bank account. Great interest rates for long term investment. Would recommend to anyone. Everytime I have dealt with this bank I’ve always had an immaculate and easy experience with customer service.

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    Magenta, Queensland, reviewed about 2 months ago
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  • Commonwealth Bank Secured Personal Loan (Fixed)

    Com bank

    Trusted bank, easy to use. Customer service was lacking when I called for assistance one time as the lady on phone was quite rude. Otherwise no other issues

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    Lauren, Victoria, reviewed about 2 months ago
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  • NAB Personal Loan

    Online app makes the process even more efficient!!

    Easy application process and quick turnaround.

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    Danielle, Victoria, reviewed 2 months ago
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  • NAB Personal Loan

    I would highly recommend this bank to anyone who b

    I live in a remote area 1hr 45 minutes to the closest Nab Branch. Everything is straight forward and easy to understand and navigate online. Virtual help is very thorough and helpful.

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    Rebecca, Queensland, reviewed about 2 months ago
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  • Commonwealth Bank Unsecured Personal Loan

    Great customer service

    I have found banking with CBA pretty good. Our local branch has limited hours but fantastic customer service. I am happy with my personal loan and the benefits it includes. I fi d it value for money and love the Netbank App

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    Kylie, South Australia, reviewed about 2 months ago
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  • NAB Personal Loan

    Not sure

    I went through a organisation called NILS that assisted for people who've received Government income (law income categories). This company NILS Link with NAB (National of Australian Bank). National Australian Bank and NIL'S Organisation has provided the needs for my family life stress less with needing car with personal loan interest free as nessasity . National Australian Bank great.

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    Emy, Victoria, reviewed about 2 months ago
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  • St.George Unsecured Personal Loan

    Good bank and easy personal loan application

    Easy process and bank representatives were willing to help out. St George gave me a go with my personal loan application compared to other banks.

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    Mj, Queensland, reviewed about 2 months ago
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  • Bendigo Bank Personal Loan

    Needs improvement with care for customers

    Customer service needs improving. Not real helpful in financial crisis or emergencies. Vague description of products and services

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    Sabrina, Tasmania, reviewed 4 months ago
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  • ANZ Personal Loan

    As above

    Prompt! Straight forward Information was easy to understand

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    Natalie, Queensland, reviewed 4 months ago
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  • Citi Ready Credit Flexible Personal Loan

    Too expensive

    Very hight acquisition rate

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    Ashley, Victoria, reviewed 5 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Personal loan comparisons on Mozo - rates updated daily

    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.39% p.a.
      comparison rate
      7.19% p.a.to 8.75% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      6.75% p.a.to 26.95% p.a.
      comparison rate
      6.75% p.a.to 26.95% p.a.based on $30,000
      over 5 years

      Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      6.74% p.a.to 24.54% p.a.
      comparison rate
      7.57% p.a.to 25.32% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 6.74% would cost $36,016.77 including fees.

      Promoted
    • Secured Personal Loan

      interest rate
      6.29% p.a.to 19.19% p.a.
      comparison rate
      6.72% p.a.to 20.77% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 6.29% would cost $35,352.28 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 19.39% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Browse all 233 personal loans in Mozo's comparison database.

    Compare more personal loans

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