People's Choice Award 2017
Forget industry awards where banks scratch each other's backs. Mozo presents the People's Choice Awards, based on real customer reviews.
Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.
Sort reviews by: date | helpful vote | thumbs up | thumbs down
Friendly staff and easy to go through the loan setup and approval.
Friendly staff and easy to go through the loan setup and approval.
Peter (NSW), reviewed 3 months ago
Commonwealth Bank are great because they don't judge you or make it unnecessarily hard to get a loan. I received my first personal loan from them of $15,000 and I had nothing saved up myself, it was great and allowed me to do a lot.
Commonwealth Bank are great because they don't judge you or make it unnecessarily hard to get a loan. I received my first personal loan from them of $15,000 and I had nothing saved up myself, it was great and allowed me to do a lot.
Jennifer (VIC), reviewed 3 months ago
Always helpful, great professional advice.
Always helpful, great professional advice.
Aaron (QLD), reviewed 3 months ago
They have always been supportive when necessary. User friendly online banking and tailored products.
They have always been supportive when necessary. User friendly online banking and tailored products.
Jaymilee (SA), reviewed 3 months ago
Awesome service, quick, friendly, approachable staff.
Awesome service, quick, friendly, approachable staff.
Alana (QLD), reviewed 3 months ago
My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.
My experience with Westpac has been great, but in term of the interest rate, there are other banks that offer a better deal.
Yuli (NSW), reviewed 3 months ago
I have been with Commonwealth Bank for about 17 years now and I have always had good service and they always offer the best solution for me.
I have been with Commonwealth Bank for about 17 years now and I have always had good service and they always offer the best solution for me.
Adrian (QLD), reviewed 3 months ago
The best bank by far, great service.
The best bank by far, great service.
Gary (NSW), reviewed 3 months ago
Systems are not always user-friendly for aged people.
Systems are not always user-friendly for aged people.
Terry (SA), reviewed 4 months ago
The process to obtain my personal loan was straight-forward, however the interest rate accumulated over the years is rather expensive.
The process to obtain my personal loan was straight-forward, however the interest rate accumulated over the years is rather expensive.
Amy (QLD), reviewed 4 months ago
I'm happy with Commonwealth Bank. They give us a fair go unlike other big banks.
I'm happy with Commonwealth Bank. They give us a fair go unlike other big banks.
Ash (TAS), reviewed 5 months ago
Greatest loan rates and hassle free to get a loan. Friendly and helpful staff. Issues resolved over internet or email.
Greatest loan rates and hassle free to get a loan. Friendly and helpful staff. Issues resolved over internet or email.
Mihiri (QLD), reviewed 5 months ago
Making a loan was very easy. The staff were very helpful and I'm pleased I went with them as my provider.
Making a loan was very easy. The staff were very helpful and I'm pleased I went with them as my provider.
Paula (NSW), reviewed 6 months ago
I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.
I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.
Maria (VIC), reviewed 6 months ago
As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are...
As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are closing and as these people are unable to use Internet banking, they take their business to a bank that does have a branch near them.
Jan (NSW), reviewed 6 months ago
I really needed to get a personal loan for some debt consolidation and was finding it extremely difficult in my situation. There were no banks willing to move around me and help out, they sold what they sold and didn't change. I was hoping to...
I really needed to get a personal loan for some debt consolidation and was finding it extremely difficult in my situation. There were no banks willing to move around me and help out, they sold what they sold and didn't change. I was hoping to stick with a big bank just because I thought that they were more trustworthy but it didn't work out. I ended up calling Latitude as a last resort even though the interest rate was a lot higher than I was hoping. They took into account how I wanted to consolidate my debt and helped me calculate it. After finding out that this wouldn't be a viable option they let me know that I could instead consolidate different debts and then use my car I had just paid off as leverage. They then said that they could lower the interest rate and give me extra on my loan. I got to talk to the same person throughout the whole process. It took a few different phone calls because of all the information that was needed but I was never left on hold for long periods. I was kept informed during every step of the process and after dealing with the big banks, Latitude were a breath of fresh air. I would recommend them to anyone.
Nikita (VIC), reviewed 6 months ago
I have dealt with Commonwealth Bank for 36 years and recently got personal loan from them. I think they are great and very helpful.
I have dealt with Commonwealth Bank for 36 years and recently got personal loan from them. I think they are great and very helpful.
Debbie (TAS), reviewed 6 months ago
I'm very happy with the service I receive and the help from a very nice financial officer.
I'm very happy with the service I receive and the help from a very nice financial officer.
Jennifer (SA), reviewed 6 months ago
The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay...
The Westpac Flexi Loan personal loan is great. The application process was straightforward and fast. Once approved, the account was added to my online banking and was very easy to use. The interest rates were competitive which made it easy to pay off in full. The setup fees were also low, and it's a great option to have a line of credit available for emergencies or unexpected expenses.
Andrea (WA), reviewed 6 months ago
Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.
Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.
Matthew (VIC), reviewed 6 months ago
Have banked with St. George for over 30 years and have found the service very helpful and friendly.
Have banked with St. George for over 30 years and have found the service very helpful and friendly.
Robert (NSW), reviewed 7 months ago
NAB are pretty good but I pay $50 a month in loan fees alone.
NAB are pretty good but I pay $50 a month in loan fees alone.
Lisa (VIC), reviewed 8 months ago
The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.
The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.
Julie (VIC), reviewed 8 months ago
NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number...
NAB is competitive by way of products and up to date with fresh and new ideas. They present a clean and friendly service when dealing with staff. However my one criticism includes the high volume waiting times in line for a teller, as the number of staff tend to be at minimum for this face to face service.
Ronald (QLD), reviewed 8 months ago
I've been with Commonwealth Bank for years and I've never had any problems. The staff are so friendly and you aren't considered just a number when having your queries dealt with by them.
I've been with Commonwealth Bank for years and I've never had any problems. The staff are so friendly and you aren't considered just a number when having your queries dealt with by them.
Erica (VIC), reviewed 8 months ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Harmoney Unsecured Personal Loan (Fixed)
| Harmoney | Harmoney Unsecured Personal Loan (Fixed)
| interest rate 6.99% p.a.to 29.99% p.a. | comparison rate* 7.69% p.a.to 31.95% p.a.based on $30,000 | fees $500.00upfront | Go to site More info |
| Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees. | |||||
More info
MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)
| MoneyPlace | MoneyPlace Unsecured Personal Loan - Excellent Credit Rating (Fixed)
| interest rate 7.75% p.a.to 21.00% p.a. | comparison rate* 7.75% p.a.to 23.5% p.a.based on $30,000 | fees $0.00upfront | Go to site More info |
| Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 7.75% would cost $36,282.53 including fees. | |||||
More info
Featured product
Citi Personal Loan Plus (Variable, Unsecured)
| Citi | Citi Personal Loan Plus (Variable, Unsecured)
| interest rate 9.99% p.a. | comparison rate* 10.95% p.a.based on $30,000 | fees $199.00upfront | Go to site More info |
| Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 9.99% would cost $39,034.82 including fees. | |||||
More info
Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)
| Australian Military Bank | Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)
| interest rate 7.88% p.a.to 18.82% p.a. | comparison rate* 8.72% p.a.to 20.22% p.a.based on $30,000 | fees $100.00upfront | Go to site More info |
| Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 7.88% would cost $37,094.22 including fees. | |||||
More info
SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)
| SocietyOne | SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)
| interest rate 7.90% p.a.to 10.55% p.a. | comparison rate* 9.92% p.a.to 11.23% p.a.based on $10,000 | fees $300.00upfront | Go to site More info |
| Terms from 2 to 5 years. Representative example: a 3 year $10,000 loan at 7.90% would cost $11,564.49 including fees. | |||||
More info
Want more? Compare all 184 personal loans in the Mozo comparison engine.
Compare all personal loans Forget industry awards where banks scratch each other's backs. Mozo presents the People's Choice Awards, based on real customer reviews.
Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
