Personal loan customer reviews

Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.

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Recent personal loan customer reviews

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  • Great Southern Bank Personal Loan

    Generally good with some caveats

    Really approachable and easy to get quotes, would recommend doing broader research and making sure it's right for you, customer service was the only limiting factor.

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    Christian, New South Wales, reviewed about 4 hours ago
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  • Westpac Personal Loan (Fixed, Unsecured)

    I would love to win the $1000

    I love my WESPAC bank

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    Pheobe, Western Australia, reviewed about 4 hours ago
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  • Commonwealth Bank Personal Loan

    They don't care anymore

    Poor customer service. Not clear with fees. Increased fees. Not flexible with repayments.

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    Caroline, Queensland, reviewed 5 days ago
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  • Defence Bank Personal Loan

    Defence Bank is very helpful and easy

    I have been with defence bank for quite a few years and I really enjoy them

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    Bevan, Western Australia, reviewed 5 days ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    Good customer service

    It's been pretty easy to deal with and good customer service

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    Jade, Queensland, reviewed about 4 hours ago
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  • OurMoneyMarket Low Rate Personal Loan (Excellent Credit) (Fixed, Unsecured)

    So quick and easy!

    I was super impressed by the speed of the process, I filled in their online application form and then was approved straightaway. They gave me a call and then I had the money next day. How good!

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    Kevin, New South Wales, reviewed about 3 hours ago
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  • Commonwealth Bank Secured Personal Loan (Fixed)

    Convenient bank with great online services

    Commbank has a great reputation, good customer service and app is excellent, very convenient experience.

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    William, New South Wales, reviewed 28 days ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    Middle class mayhem

    I find securing an unsecured personal loan is easy, but that's because the interest rate is alot higher and the more desperate you are for fast cash, the unsecured loan is the option due to urgency I feel banks play on this factor. With secured personal loans they don't give you a great option as your car has to be 5 years or less old to snatch a great secured loan rate. It sets us middle class people strapped for cash vulnerable and limited which plays in the banks favour.

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    Natasha, New South Wales, reviewed about 1 month ago
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  • BankSA Personal Loan

    all round great bank

    great bank with loans easy to consolidate- online processess are easy

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    Nikkita, South Australia, reviewed about 1 month ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    The bank is professional but inflexible with rates

    This bank is not very flexible or supporting to existing customers. Their rates are relatively competitive but not the best. The service is professional.

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    Sam, Tasmania, reviewed about 1 month ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    I’m always greeted with a smile when in the bank

    Customer service is excellent if I have a query they are always helpful and can point me in the right direction.

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    Melinda, Queensland, reviewed 28 days ago
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  • IMB Bank Secured Personal Loan (secured by vehicle up to 6 years old, Fixed)

    Affordable with current costs of living

    Was approved for personal loan, it was fair & affordable witj other life expenses.

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    Lee, New South Wales, reviewed about 2 months ago
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  • Commonwealth Bank Secured Personal Loan (Fixed)

    Security and peace of mind from a quality bank

    Commonwealth bank offers competitive interest rates, flexible repayment terms, and an easy borrowing process. Also they provide a sense of security coupled with proven customer service, which was appreciated during a rather testing time. Great transperancy and additional perks/rewards are an added incentive to choose a proven/trusted bank.

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    Beau, South Australia, reviewed about 2 months ago
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  • Commonwealth Bank Secured Personal Loan (Fixed)

    Outstanding

    Great customer service. Would love more options to open and Starr accounts online and over the phone. Overall fantastic

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    Dominique, New South Wales, reviewed about 2 months ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    Very good overall. Would recommend to most people

    Very good online service. Easy to use and access. Account options are limited, and access for loans are ok

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    Dominique, New South Wales, reviewed 3 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Personal loan comparisons on Mozo - rates updated daily

    • Unsecured Personal Loan

      interest rate
      6.75% p.a.to 26.95% p.a.
      comparison rate
      6.75% p.a.to 26.95% p.a.based on $30,000
      over 5 years

      Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.55% p.a.to 24.98% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted
    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.48% p.a.
      comparison rate
      7.19% p.a.to 8.84% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Express Personal Loan

      interest rate
      14.95% p.a.to 27.95% p.a.
      comparison rate
      29.30% p.a.to 42.8% p.a.based on $10,000
      over 3 years

      Repayment terms from 2 years to 4 years. Representative example: a 3 year $10,000 loan at 14.95% would cost $14,324.71 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.57% p.a.to 24.99% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Want more? Compare all 240 personal loans in the Mozo comparison engine.

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