Personal loan reviews

I have had two personal loans with Westpac and am extremely satisfied with the product and service given. On the odd occasion that I have needed a short extension on the due payment date this bank has been very understanding and happy too oblige to my request within a reasonable timeframe. I would strongly recommend this bank to anyone who is in a financial position to obtain a loan. The staff are courteous and professional, a pleasure to deal with.

Price   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

They sold me a dud insurance and also put me on an extremely high interest rate loan.

Price   2 / 10

Features   1 / 10

Customer service   7 / 10

Convenience   2 / 10

Trust   1 / 10

Less

Good. Would recommend to others.

Price   10 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   8 / 10

Less

I have been with ANZ for 40 years and have had no complaints. The staff are kind and courteous. I would recommend them to anyone.

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

No comment they are crooks.

Price   8 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

Less

Could be a bit more helpful.

Price   5 / 10

Features   0 / 10

Customer service   5 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Every about the personal loan is very good except for pricing. The interest rates need to be lower, it's too expensive.

Price   3 / 10

Features   6 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   9 / 10

Less

Pleasant experience applying for a personal loan. Rates are reasonable as well.

Price   9 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I really don't like what they have to offer.

Price   1 / 10

Features   0 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

Less

Needs to be more accessible. Not available for Centrelink Customers.

Price   1 / 10

Features   0 / 10

Customer service   1 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Good. Needs better customer service.

Price   9 / 10

Features   9 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I like ANZ Bank but the interest rates are too high, I would love to find a lower one.

Price   2 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   8 / 10

Less

I have been with my bank since I was in little school. Now I am 34 and when I asked for debt consolidation I thought they would help me but instead they got me a financial planner who did not have much to say at all. In the end it was just a massive waste of time.

Price   1 / 10

Features   2 / 10

Customer service   3 / 10

Convenience   2 / 10

Trust   3 / 10

Less

Really good customer service and the rates are competitive.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good services.

Price   4 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

Less

Great.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Low interest rates and friendly staff.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   5 / 10

Less

They are so lovely and nice to their customers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Average. Very average.

Price   3 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   3 / 10

Less

You can trust that they will be there for you.

Price   3 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   4 / 10

Less

Met my expectations, I am very pleased.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Just good.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Interest rate could be lower for personal loan.

Price   6 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

Less

They are accessible and friendly.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Great banking.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   9 / 10

Less