Personal loan customer reviews

Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.

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Recent personal loan customer reviews

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  • Great Southern Bank Unsecured Personal Loan (Fixed)

    Great rates, flexible terms, and friendly service.

    Great Southern Bank’s fixed personal loan offers competitive rates, flexible terms, and excellent customer service. Pros include stable rates and responsive support. Cons are potential early repayment fees and fewer online features compared to some competitors.

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    Alexander, Tasmania, reviewed 22 days ago
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  • Westpac Personal Loan (Fixed, Unsecured)

    Thank you westpac

    The tax office gave us the largest taxi bill of our lives when we’re not even rich and I cried for about a week before having to sort out 2 personal loans to pay for it. Westpac were so lovely in helping us work out the best method. This was so upsetting so they helped us work it All out.

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    Nicola, New South Wales, reviewed 22 days ago
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  • Commonwealth Bank Personal Loan

    Number bank to go to

    I think the com bank is a great bank good rates and friendly staff

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    Colin, Victoria, reviewed 22 days ago
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  • NAB Personal Loan (Fixed, Unsecured)

    Outstanding

    They staff at NAB made it easy and stress free to apply for a personal loan. Talked me through all the paper work and had it assessed withing 4hrs. Wouldn't bank with anyone else.

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    Kayla ann, Queensland, reviewed 21 days ago
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  • Newcastle Permanent Personal Loan (Fixed, Secured)

    Amazing rates and easy to understand

    I found the communication was amazing and they worked well with my needs

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    Mackenzie, New South Wales, reviewed about 1 month ago
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  • NAB Personal Loan

    ease to get it done

    I like it because of the ease of applying for the loan

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    David, Victoria, reviewed about 1 month ago
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  • Harmoney Personal Loan

    Easy application but terrible business!

    I had a highly disappointing experience with Harmoney Loans, and I would not recommend their services to anyone. The only positive aspect of Harmoney Loans is their online application process, which is relatively straightforward and user-friendly. However, this alone does not outweigh the numerous issues I encountered. The interest rates offered by Harmoney Loans are exorbitant. Despite having a good credit score, the rates quoted were significantly higher than those of other lenders. This makes the loans very costly over time. There are several hidden fees associated with Harmoney Loans that are not made clear upfront. This includes application fees, early repayment fees, and administration fees that quickly add up, making the loan much more expensive than initially anticipated.The customer service experience was abysmal. It was difficult to get in touch with a representative, and when I finally did, they were unhelpful and often provided conflicting information. Resolving issues took an excessive amount of time and effort.

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    Abi, Victoria, reviewed 20 days ago
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  • St.George Personal Loan

    Great bank to be with, highly recommend them.

    We have our home loan with this bank St George they have been great. Also had our car loan with them and paid up for my car loan with no problems. We had taken a travel loan out with them, we got went through the process with ease. Interest is low which is great and amazing customer service.

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    Kathleen, Western Australia, reviewed 20 days ago
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  • OurMoneyMarket Secured Personal Loan (Fixed)

    Quick loan settlement

    Our loan went through quite quickly and with no problems, there are no monthly fees but we did pay an extremley high initial admin fee of $1300 on a 40,000 loan.

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    Rachel, New South Wales, reviewed 2 months ago
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  • Newcastle Permanent Personal Loan (Fixed, Unsecured)

    Good

    Overall they are good but they don't take into account people work and can't answer phone calls even after you've asked to email instead

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    Shaye, New South Wales, reviewed 4 months ago
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  • Commonwealth Bank Unsecured Personal Loan (Variable)

    At least help us out with ATM fees

    Overall I'm not too happy with the banks in general. I think they are greedy and don't offer much incentives

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    Justin, Western Australia, reviewed 4 months ago
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  • Commonwealth Bank Personal Loan

    Easy service but not the best fees

    Commonwealth bank being the largest bank has the comfort of being reliable and was also willing to provide a loan when other banks were not. Customer service is easy to get in contact with. I wouldn't say the fees are the best in the market though.

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    Joshua, Victoria, reviewed 6 months ago
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  • ING Personal Loan

    Simple, no stress personal loan

    It was east to obtain, good customer service and fast processing. No issues throughout loan term and can pay down as quick as you like with no hidden fees or charges.

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    Jen, Queensland, reviewed 6 months ago
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  • ANZ Unsecured Personal Loan (Fixed)

    Anz Personal loan

    I decided to go with another bank for a unsecured personal loan as the commonwealth bank had some good perks being offered. I will never ever do this again not only was it extremely frustrating gathering all the correct documents again and again and again being conditionally approved to being rejected after alot effort and things were looking fine on my end. To get that rejection after all the stress and also making me feel like it's definitely going through to end up being rejected. I went onto to go back to my bank which I should have done fro. The beginning everything was smooth sailing quick and completed with all ticks in a matter of days. I love everything about anz it's always efficient and easy to navigate

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    Cassandra, Tasmania, reviewed 6 months ago
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  • People's Choice Discounted Personal Loan (Car Loan, Fixed, Secured)

    Credit Unions are great

    I have been with the Credit Union for 26 years, and have always had a great experience when it came to lending.

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    Cherie, Northern Territory, reviewed 6 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Personal loan comparisons on Mozo - rates updated daily

    • Low Rate Personal Loan

      interest rate
      6.57% p.a.to 8.48% p.a.
      comparison rate
      7.19% p.a.to 8.84% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Unsecured Personal Loan

      interest rate
      5.76% p.a.to 24.03% p.a.
      comparison rate
      6.55% p.a.to 24.98% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 5.76% would cost $35,173.52 including fees.

      Promoted
    • Debt Consolidation Loan

      interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 19.39% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Express Personal Loan

      interest rate
      14.95% p.a.to 27.95% p.a.
      comparison rate
      29.30% p.a.to 42.8% p.a.based on $10,000
      over 3 years

      Repayment terms from 2 years to 4 years. Representative example: a 3 year $10,000 loan at 14.95% would cost $14,324.71 including fees.

      Promoted
    • Secured Personal Loan

      interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 19.39% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Browse all 249 personal loans in Mozo's comparison database.

    Compare more personal loans

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