8.5/10

Based on 803 Teachers Mutual Bank product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Teachers Mutual Bank bank accounts

Teachers Mutual Bank (formerly Teachers Credit Union) offers its members a competitive range of personal banking and insurance products. They "Put you first" by offering a range of Home Loans, Credit Cards and day to day bank and savings accounts. Teachers Mutual Bank is focussed on the education community and their families so to join the Teachers Mutual Bank bank you must be a teacher, lecturer or instructor at a school, TAFE or university or a student studying education.

Teachers Mutual Bank offers the following bank accounts

Rates and fees verified as correct at 27 July 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Everyday Direct Account

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay

0% p.a.

Pension Advantage Account

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay

2.75% p.a.

How are Teachers Mutual Bank bank accounts rated?

Mozo users have rated Teachers Mutual Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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Teachers Mutual Bank bank accounts customer reviews
Overall
8.5/10
Price
8.1/10
Features
7.4/10
Customer service
8.8/10
Convenience
7.4/10
Trust
9.0/10
Based on 134 Teachers Mutual Bank product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Teachers Mutual Bank bank account reviews

Teachers Mutual Bank Bank Account
Overall 10/10
Teachers Mutual Bank has a personal approach

Teachers Mutual Bank has a personal approach to its clients.I always feel they look at my personal circumstances instead of using a 'one size fit all' approach as others bank do.

Read full review

Teachers Mutual Bank has a personal approach to its clients.I always feel they look at my personal circumstances instead of using a 'one size fit all' approach as others bank do.

Price
10/10
Features
8/10
Customer service
10/10
Convenience
6/10
Trust
10/10
Less
Marie christine, New South Wales, reviewed about 1 year ago
Teachers Mutual Bank Everyday Direct Account
Overall 1/10
Very ordinary customer service

Uncontactable - Sundays, public holidays and it appears everyday in-between. I had issues with using my bank card and credit card a week ago and despite trying to date I still have been unable not to speak to a person.

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Uncontactable - Sundays, public holidays and it appears everyday in-between. I had issues with using my bank card and credit card a week ago and despite trying to date I still have been unable not to speak to a person.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Sonia, New South Wales, reviewed almost 2 years ago
Teachers Mutual Bank Everyday Direct Account
Overall 4/10
Slow service.

Been with tmb for over35 years. The availability of branch contact is poor especially if you don't live in Sydney. When they were a credit union excellent. If you want to talk to someone extremely difficult. Wait times are extremely lengthy. Money transfers don't seem to be efficient.

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Been with tmb for over35 years. The availability of branch contact is poor especially if you don't live in Sydney. When they were a credit union excellent. If you want to talk to someone extremely difficult. Wait times are extremely lengthy. Money transfers don't seem to be efficient.

Price
4/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
4/10
Less
Lynn, New South Wales, reviewed about 2 years ago
Teachers Mutual Bank Everyday Direct Account
Overall 1/10
Avoid with all costs, you deserve better!!

A disgrace to teachers!! Nothing but trouble, with the phone banking app. Internet banking is constantly having maintenance. Banking transfers that take 5 - 7 days to clear, some don't even clear at all and they have to lodge an investigation to find out where your money is gone. You can't call them, the only way to get onto them is to send them a message on Facebook. Absolut disappointment, and a disgrace to teachers. We deserve better!!

Read full review

A disgrace to teachers!! Nothing but trouble, with the phone banking app. Internet banking is constantly having maintenance. Banking transfers that take 5 - 7 days to clear, some don't even clear at all and they have to lodge an investigation to find out where your money is gone. You can't call them, the only way to get onto them is to send them a message on Facebook. Absolut disappointment, and a disgrace to teachers. We deserve better!!

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Norman, Victoria, reviewed about 2 years ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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