Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Bendigo Bank

Bendigo Bank Everyday Account bank account review

Overall rating   9 / 10

Visit this Bank for a pleasurable experience

I really like Bendigo Bank because it is a warm and inviting Bank where business is conducted in a relaxed and friendly manner. Bendigo Bank also is extremely conscious of their support from the their local community, which adds to their customer...

Full review

I really like Bendigo Bank because it is a warm and inviting Bank where business is conducted in a relaxed and friendly manner. Bendigo Bank also is extremely conscious of their support from the their local community, which adds to their customer base. They show their appreciation, by providing funds and grants to a very wide segment of community groups, such as sporting groups, health organisations and other groups providing community services, often through volunteers. Individual families with health and financial needs are also often helped and featured in the Banks constant stream of publicity, making the community aware of the Bendigo Banks response to "need" at all levels of our society. They operate in stark contrast to most other Banks, whose main reason for operating is to make massive profits.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Max, Victoria, reviewed about 20 hours ago

Bendigo Bank

Bendigo Bank Everyday Account bank account review

Overall rating   7 / 10

Very good

Very good majority of the time however sometimes it can be a bit confusing but all in all very helpful.

Full review

Very good majority of the time however sometimes it can be a bit confusing but all in all very helpful.

    Price   4 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Chelsea, Queensland, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Good

Good enough to bank with

Full review

Good enough to bank with

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Nicholas, Victoria, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Above average

Not the greatest bank but is better than your average bank. Serviceable.

Full review

Not the greatest bank but is better than your average bank. Serviceable.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Naomi, Western Australia, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Well trained, helpful customer service officers

I like the personal service I can get from CBA, either at the branch nearby or by telephone to my local branch. I think they are a safe bank as they are so large. Their online banking is easy to use and has a wide range of helpful features, such...

Full review

I like the personal service I can get from CBA, either at the branch nearby or by telephone to my local branch. I think they are a safe bank as they are so large. Their online banking is easy to use and has a wide range of helpful features, such as access to buy shares online, budgeting options and so forth.

    Price   2 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Judith, Western Australia, reviewed about 20 hours ago

Bank Australia

Bank Australia Everyday Access bank account review

Overall rating   10 / 10

They try hard to help

Very happy because they are so helpful.

Full review

Very happy because they are so helpful.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Paul, New South Wales, reviewed about 20 hours ago

Bankwest

Bankwest Easy Transaction Account bank account review

Overall rating   10 / 10

Can't get better service

They are fantastic.

Full review

They are fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Paul, New South Wales, reviewed about 20 hours ago

St.George

St.George bank account review

Overall rating   8 / 10

Available and accessible

Polite, helpful and available. They have a branch in my suburb; they are not just a hole in the wall.

Full review

Polite, helpful and available. They have a branch in my suburb; they are not just a hole in the wall.

    Price   2 / 10

    Features   0 / 10

    Customer service   7 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Meredith, New South Wales, reviewed about 20 hours ago

Bank of Queensland

Bank of Queensland Day2Day Plus Account bank account review

Overall rating   4 / 10

Fairly unsatisfactory

They spend too much time trying to up-sell.

Full review

They spend too much time trying to up-sell.

    Price   4 / 10

    Features   4 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   4 / 10

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Vicki, Queensland, reviewed about 20 hours ago

ANZ

ANZ Access Advantage bank account review

Overall rating   7 / 10

Good online service

I like this bank as it is convenient to use for online and face to face banking.

Full review

I like this bank as it is convenient to use for online and face to face banking.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Joseph, Queensland, reviewed about 20 hours ago

bcu

bcu bank account review

Overall rating   9 / 10

Very good

Very happy with BCU.

Full review

Very happy with BCU.

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Philip, New South Wales, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Commonwealth is the best

I bank with Commonwealth and have not had one problem since being with them, unlike my past experiences with other banking institutions. I find Commonwealth to be very secure and also I absolutely love the Commbank App. It is so easy and practical...

Full review

I bank with Commonwealth and have not had one problem since being with them, unlike my past experiences with other banking institutions. I find Commonwealth to be very secure and also I absolutely love the Commbank App. It is so easy and practical to use. My favourite feature with the App would have to be the cardless cash. It is so useful and I personally think others would definitely benefit from the Commbank App like I have.

    Price   4 / 10

    Features   1 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tuki, New South Wales, reviewed about 20 hours ago

Bankwest

Bankwest bank account review

Overall rating   10 / 10

The best customer service

I have trusted Bankwest for over 30 years and wouldn't go anywhere else.

Full review

I have trusted Bankwest for over 30 years and wouldn't go anywhere else.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Michael, Western Australia, reviewed about 20 hours ago

Suncorp

Suncorp Everyday Basics bank account review

Overall rating   10 / 10

Great customer service

Suncorp bank is reliable and trustworthy.

Full review

Suncorp bank is reliable and trustworthy.

    Trust   10 / 10

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Michael, Queensland, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Competitive

They have up to date technology. But would like more knowledgeable customer service staff on phones.

Full review

They have up to date technology. But would like more knowledgeable customer service staff on phones.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Aneeta, Victoria, reviewed about 20 hours ago

ANZ

ANZ Access Advantage bank account review

Overall rating   4 / 10

Anz is not the easiest nor the cheapest to bank at

I have banked with ANZ for a little over 5 years and I have had nothing but problems with them from randomly deactivating my card to money unexplainably going missing from my accounts. So my opinion is to duck weave and dodge ANZ as much as you can.

Full review

I have banked with ANZ for a little over 5 years and I have had nothing but problems with them from randomly deactivating my card to money unexplainably going missing from my accounts. So my opinion is to duck weave and dodge ANZ as much as you can.

    Price   3 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   5 / 10

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Micheal, Queensland, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Excellent

Very happy with all services.

Full review

Very happy with all services.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Michelle, Western Australia, reviewed about 20 hours ago

St.George

St.George Complete Freedom Account bank account review

Overall rating   0 / 10

Great customer service

St George is a very friendly bank with amazingly easy online banking and great products. I would recommend them to anyone.

Full review

St George is a very friendly bank with amazingly easy online banking and great products. I would recommend them to anyone.

    Price   5 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Saxxon, New South Wales, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Understanding

Very good to me while I was experiencing financial hardship.

Full review

Very good to me while I was experiencing financial hardship.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Diana, Northern Territory, reviewed about 20 hours ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   10 / 10

All round good

They rock, great bank!

Full review

They rock, great bank!

    Price   5 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Rebekah, Victoria, reviewed about 20 hours ago

Westpac

Westpac Choice bank account review

Overall rating   9 / 10

Thumbs up

I’ve had an account with Westpac since they were known as the Bank of New South Wales longer than I care to remember.

Full review

I’ve had an account with Westpac since they were known as the Bank of New South Wales longer than I care to remember.

    Price   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Ian, Western Australia, reviewed about 20 hours ago

ANZ

ANZ bank account review

Overall rating   5 / 10

Personal service is a thing of the past

Closure of country branch has made access less easy.

Full review

Closure of country branch has made access less easy.

    Price   5 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   4 / 10

    Trust   4 / 10

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Keith, Queensland, reviewed about 20 hours ago

ANZ

ANZ bank account review

Overall rating   6 / 10

Incredible personal service

Find PDR's complicated but on site visits are always very informative but takes time.

Full review

Find PDR's complicated but on site visits are always very informative but takes time.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Lynette, South Australia, reviewed about 20 hours ago

St.George

St.George bank account review

Overall rating   2 / 10

Other banks are better

Non comparable to what the superior banks have to offer. Lack of branches. Slow to adapt new technologies thus restricting access options ( card less cash, instant deposit ATMs, instant transfers, etc).

Full review

Non comparable to what the superior banks have to offer. Lack of branches. Slow to adapt new technologies thus restricting access options ( card less cash, instant deposit ATMs, instant transfers, etc).

    Price   3 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   0 / 10

    Trust   1 / 10

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Briony, New South Wales, reviewed about 24 hours ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   6 / 10

Could do better

I find the bank does minimum service for my small pension. There is only 1 retail outlet in Hervey Bay in the central business area.

Full review

I find the bank does minimum service for my small pension. There is only 1 retail outlet in Hervey Bay in the central business area.

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Elizabeth, Queensland, reviewed about 24 hours ago

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Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, Samsung Pay, Garmin, Fitbit, PayTag

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3581 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Glide Account

    MyState Bank Glide Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState, The Rock
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free internet transactions.
    Overall rating

    7.4

    Based on 78 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 968 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState, The Rock
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    7.4

    Based on 78 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

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Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

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