Bank account customer reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account customer reviews

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  • Commonwealth Bank Smart Access

    Great bank,I love the Commonwealth bank

    I've always loved the Commonwealth bank.i haven't been back with them for long so I'm still deciding what s next but so far so good AaAa.

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    Analisa, New South Wales, reviewed 16 days ago
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  • ANZ Access Advantage

    Great bank but I'm still waiting for millions,....

    The ANZ bank is a great bank and they r always kind and polite to me every time I go to the branch.,the only thing I don't like is they close at 1!30 now....

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    Analisa, New South Wales, reviewed 16 days ago
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  • ANZ Bank Account

    ANZ: big network convenient, but fees & avg rates.

    Why I Like ANZ Wide Branch/ATM Network: As one of Australia’s “Big Four” banks, ANZ has a large presence, making it relatively easy to find branches and ATMs in most populated areas. Solid Digital Banking: ANZ’s online portal and mobile app are user-friendly, with features like real-time transaction updates, card lock/unlock, and facial or fingerprint login. Potential Drawbacks Fees and Charges: Some everyday accounts may have monthly account-keeping fees or withdrawal fees if you use non-ANZ ATMs. It’s worth comparing different account types or inquiring about fee waivers. Interest Rates: Like many traditional banks, savings interest rates may not always be as competitive as certain online-only or neobank alternatives. Customer Support Wait Times: While service is generally helpful once you get through, wait times for phone support can sometimes be lengthy, especially during peak hours. ANZ is a reliable, well-established bank offering comprehensive services suitable for most everyday banking needs. It excels in accessibility and digital tools, though you might encounter higher fees and average interest rates compared to some newer market players. If convenience and security from a major institution matter most, ANZ could be a great choice. If you prioritize minimal fees or higher savings returns, it’s worth shopping around.

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    Benjamin, Queensland, reviewed 16 days ago
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  • NAB Bank Account

    For a big 4, they are fantastic.

    Excellent bank for one of the big 4, customer service has always been wonderful.

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    Andrew, Victoria, reviewed 16 days ago
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  • Commonwealth Bank Smart Access

    Good product

    Is good and amazing

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    Anusha, Tasmania, reviewed 16 days ago
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  • Commonwealth Bank Smart Access

    Generally happy overall

    I like the interest paid into my savings account, loans are also reasonable interest rate. Customer service is good, love access to coin deposit machine in branch. Online banking has very few issues.

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    Sarah, Australian Capital Territory, reviewed 16 days ago
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  • Bendigo Bank Everyday Account

    Honestly, I've never been more disappointed

    Won't help me fix an ongoing problem I've been having, it's bloody ridiculous and I have been a loyal customer for 20 something years

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    Raylenne, Victoria, reviewed 16 days ago
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  • ubank Spend Account

    Good

    It's easy and useful when U a bank and don't want to go in a branch

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    Staciee, South Australia, reviewed 16 days ago
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  • ubank Bills Account

    Good

    Easy fast over all good

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    Staciee, South Australia, reviewed 16 days ago
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  • Commonwealth Bank Bank Account

    Really good service and very easy to get in contac

    Really good service and very easy to get in contact with them by message or by call.

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    Sage, Queensland, reviewed 16 days ago
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  • AMP Bank Bank Account

    Helpful

    Very helpful bank

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    Amy lee, South Australia, reviewed 17 days ago
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  • Commonwealth Bank Bank Account

    Secure control with rewards worth changing for

    I have been with the Commonwealth Bank for almost fourty years now (original Dollarmite!) and they continue to bring excellent new products and offers for customers while maintaining trust and security. I switched to the Smart Awards credit card and the gains make a difference immediately. More points per $1 spent along with 2 bonus point boosters a month have them racking up awards quickly - $100 gift card, thanks! And if you spend $2000 in a month the fee is waived. I regularly use the new Commbank Yello Rewards program as well. On average I am receiving $20 cash back a month plus great discounts across many stores, attractions and utilities. I currently have my internet and mobile plans at a significant discount for 12 months. My Credit card, Everyday Savings account and Netbank Saver account together on the app make it easy to keep track of my money and feel in control. I highly recommend these products for a secure and beneficial banking experience.

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    Leah, Victoria, reviewed about 1 month ago
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  • Westpac Choice

    Great bank with good customer service

    The Westpac app is easy to use. Deposits (with card and without card) at ATMs are very easy with helpful instruction. Customer service are pleasant to deal with.

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    Anna, New South Wales, reviewed about 1 month ago
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  • Commonwealth Bank Smart Access

    Meh

    Cause of fees and stuff

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    Dylan, New South Wales, reviewed about 1 month ago
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  • RACQ Bank Bank Account

    Feel like a valued customer with RACQ Bank

    Love the RACQ Bank for all aspects of banking. They have great rates, a myriad of options for loans and savings and wonderfully helpful staff. Unfortunately they closed many branches so going to a physical branch for face-to-face interactions for advice or transactions can sometimes be difficult. The physical branches are outstanding with state of the art technology, comfortable and welcoming environments and staff who are warm, friendly and very knowledgeable around all areas of banking. I have been a satisfied customer for more than 20 years.

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    Susan, Queensland, reviewed about 1 month ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Bank account comparisons on Mozo - rates updated daily

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      account fee
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      Payment Options
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      interest rate
      0% p.a.

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    • Orange Everyday

      account fee
      $0.00
      Payment Options
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      interest rate
      0% p.a.

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    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0.01% p.a.

      Promoted
    • Spend Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted

    Browse all 169 bank accounts in Mozo's comparison database.

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    About Mozo Reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.

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