Since I made the switch to Heritage Bank I wonder why I hadn't found them sooner. This is a Queensland bank but we are in Tasmania and the call centre staff are so polite and helpful. They have talked me through internet banking which ATMs etc to use to avoid getting fees. They don't charge a monthly fee and any direct debits come out on the day they are supposed to (opposed to my old bank).
They have only their own interests in mind. The customer is no longer valued for anything other than how they can screw more money out of you.
I have been with the Greater for quite a few years and find that in particular their customer service far surpasses that of the major banks. Only problem that I see for most people is their lack of convenient branches.
The bank does its job.
Westpac like the other major banks have no morals. Due to the lack of corporate laws there have been no criminal charges against any senior banking executives.
I have been with Bankwest for a few years now, never had any issues with them and if there has been any, they have sorted it very quickly. Staff are always willing to help in anyway they need to, are always friendly and smiling.
They are way ahead of the opposition in way of trust, pricing and customer service. They treat you like they want to be treated, with respect!
Most banks eat away at your balance with fees and charges. In the 10+ years I've been with ING I've received more benefits back than I've ever paid to them.
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