Been with ANZ for a lot of years. I am partially disabled and all my local branches are closed. The closest ANZ to me closes at 1pm. This branch is a long walk from my car. They lost my business due to being very uncompetitive in the savings sector especially Term Deposits sometimes being 50% less than other banks.More ANZ bank account customer reviews
I've been a member for close to 15 years along with the rest of my family and never had a reason to change even after researching other banks. Their app and website are user-friendly and the features are similar to what other banks offer i.e naming your accounts, and hiding savings accounts. Interest rates are competitive and there are no fees. The staff are always personable and offer to update your accounts to the latest product offerings to assist savings.More Great Southern Bank bank account customer reviews
BOQ need to update their products and move out of the stone Age. No payID, no suggestion that it's coming either. Bank transfers still take at least 6-8hrs to show up in account, unless you preform transaction after 5pm on a Friday, in that case you won't see it until the following Monday. Transfers between BOQ accounts however are almost instant but this is the only time you will see a transaction move fast. The Online outages are also a huge issue with it happening consistently. Don't sign on to this bank, save yourself the hassleMore Bank of Queensland bank account customer reviews
Alright, so heads up for those who are looking at opening an account with Bankwest. I've been a customer with them for 10+ years. I have an account open just for convenience however, I'm starting to realise how painful this is starting to become. I've spent hours on their hotline many times and been transferred to multiple agents. This gives me an indicator that their resourcing and call management is not good at all. On another note, their automated account locking systems are a pain in the bum. It's also ridiculously hard to get your account unlocked in the event this happens. Many a time, manual intervention is absolutely necessary. I believe there are better banks out there with balanced security/usability. As I speak right now, I'm still waiting to get access to my account and move some big funds urgently.
Totally inconvenienced when I needed to make a withdrawal. Made to take a selfie for security...?! Unacceptable. Withdrawing my money ASAP and cancelling account.More Up bank account customer reviews
Love ING as a bank and their app is so usable. They offer competitive rates and low fees. Only downside is their customer service - they shut down my account for a month due to an error they’d made on my birthdate and were unhelpful and unkind on the phone.More ING bank account customer reviews
Great fees and rates.More NAB bank account customer reviews
Their customer service is fantastic! However, their Homebase logistics can be a bit shoddy... I had to reorder a card 3 times before it actually came to me!More ANZ bank account customer reviews
I've banking with BankWest for over 20 years. As I'm prone to do, I form loyalties to my service providers, and I'm glad to say that they earn this with their customer service approach. Response time is usually fair, and connection to the customer is good. They need to do better with reducing unnecessary costs of international transactions, and improving to a global standard of technology and digital capability. They're stuck a little bit with Australian standards, far behind the rest of the world, but fairly modern in comparison to other Australian providers.More Bankwest bank account customer reviews
Comm bank is trust worthy . It has you in mind as a costumer. Interest is low. They have great representatives to talk to about everyday needs. It has over draft In times of need and special features like comm bank advance pay.More Commonwealth Bank bank account customer reviews
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