Bank account customer reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account customer reviews

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  • Beyond Bank Bank Account

    Beyond Bank is an excellent choice!

    Helpful, friendly staff. Always attend to any problems immediately and solve them with a smile. Much more personal attention than the big banks and their interest rates are competitive. Owned by its clients as each person buys a $ share so therefore staff/client relationship is No 1 priority and it shows.

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    Roslyn, South Australia, reviewed about 4 hours ago
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  • ANZ Bank Account

    very helpful

    Very easy to use, handy app and always very helpful customer support

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    Courtney, South Australia, reviewed about 4 hours ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Overall great banking app easy to use great saving

    NAB banking is very easy to use and that's what I like about it the app is very helpful also your able to set goals and save while also collecting interest very useful banking all around I would recommend this bank to any and everybody great customer service inside the bank and very easy to get into contact with them on the app aswell great bank

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    Amanda, New South Wales, reviewed about 4 hours ago
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  • ANZ Access Advantage

    The best bank we have ever had!

    We love ANZ and they have been so helpful! They are always there to help via phone, chat or in person. They are user freindly and the app is easy to use and track your money.

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    Eryn, Queensland, reviewed about 4 hours ago
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  • Westpac Choice

    I don't trust big banks, but I do trust Westpac

    I've been banking with Westpac for years, and as much as no one trusts big banks, I trust Westpac. I have consistency and accountability with my banking, and I can access it anywhere I go.

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    Kirrily, Queensland, reviewed about 4 hours ago
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  • ANZ Access Advantage

    ANZ have very few operating Banks

    Not good in rural areas

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    Colleen, South Australia, reviewed about 4 hours ago
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  • Commonwealth Bank Smart Access

    Great bank, no issues

    I have never had an issue with Commonwealth Bank. I have been with them for years and will remain with them. There are no hidden fees, the customer support is always great when I need it and the online services are easy to use!

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    Marley, New South Wales, reviewed about 4 hours ago
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  • Bendigo Bank Everyday Account

    Bendigo bank is amazing

    I love this bank

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    Shannon, Queensland, reviewed about 4 hours ago
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  • ANZ Bank Account

    Bring back tellers

    I don’t like the idea of making an appointment to speak to someone regarding investing money

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    Anthony, Victoria, reviewed about 4 hours ago
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  • Westpac Bank Account

    Westpac: Convenience, innovation, fees, service

    I like Westpac for its extensive branch network, innovative digital banking, and diverse product offerings. However, be wary of potential fees and mixed customer service reviews.

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    Karolina, Victoria, reviewed about 4 hours ago
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  • Greater Bank Bank Account

    mpghobson@gmail.com

    I have been with this bank for 20 years and always happy with their service and products. No cons.

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    Maria, New South Wales, reviewed about 4 hours ago
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  • Commonwealth Bank Smart Access

    A perfect bank to begin your savings with.

    Generally, quite a great banking service to rely on where no excess fees are an issue and neither with customer service. The only negative component to consider is consistent software changes where updates interfere with online banking. Otherwise, it always remains up to date and easy to handle!

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    Taniesha, Queensland, reviewed about 4 hours ago
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  • Up Everyday Account

    Excellent all round

    This bank made me care about banking! My previous bank was just a place my pay went in and I withdrew it. Up has lower fees, higher interest, and helps me learn about managing money and meeting savings goals. The app is very slick and easy to use. Customer support is lovely - I once had to replace a stolen card and they were very prompt and helpful. 10/10

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    Troy, Victoria, reviewed about 4 hours ago
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  • NAB Bank Account

    Improvements needed in customer service

    My bank does not offer very good customer service, always need to be on the phone and it takes too long to speak to someone on the other end.

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    Alishba, Victoria, reviewed about 4 hours ago
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  • Commonwealth Bank Smart Access

    Excellent online app. Very easy to use.

    My accounts are easy to use, user friendly. The only issue I have is the amount of scheduled maintenance interruptions.

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    Tracy, Western Australia, reviewed about 4 hours ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Spend Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, Samsung Pay, Fitbit Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID
      interest rate
      0.01% p.a.

      Promoted
    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, PayTo
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet
      interest rate
      0% p.a.

      Promoted
    • Carbon Insights Account

      account fee
      $0.00
      Payment Options
      Apple Pay, PayID, Google Pay
      interest rate
      0.01% p.a.

      Promoted

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