Excellent and convenient
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The CBA has been my bank for many years. I have held many accounts with it, and I have enjoyed my association with the bank. As with most banking institutions the dependence upon internet banking can be a bit off-putting if you aren't that computer literate, but they do have an excellent customer service to assist their customers in this regard.
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I like National Australia Bank (NAB) for its reliable online banking, user-friendly app, and wide branch network, making it easy to access services. Their customer support is generally helpful, and they offer competitive savings and loan products.
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The interest rate is high, but my primary concern is the frequent maintenance, which often leaves me unable to access my money without warning. Furthermore, despite notifying the bank about my interstate travel, my cards were still blocked, preventing me from making purchases. Overall, BOQ is in my opinion a poorly managed bank, offering a high interest rate that in no way compensates for its poor customer service and lack of accountability.
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Likes: physical branch/ATMs everywhere (easy access), budget/expense tracker, helpful staff on site, can deposit cash using ATMs, cardless transactions, popular as part of Big 4 Dislikes: zero interest for everyday choice account, unable to resolve some disputes (e.g. scamming), closing branches
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Likes: the online convenience, quick digital startup, cool wallpaper change per season, ATM withdrawal fee refund, use of tags/notes/image attachments for receipts, HIGH INTEREST RATE even on everyday account (much more with the savings account), cool looking Platinum physical card, no issues with tapping, easily integrated on Google wallet Dislikes: the closest physical branch is in the city, which is very hard to access from Northern Beaches (especially during after hours our outside office hours). Macquarie isn't integrated very well with some external apps (e.g. RAIZ).
More Macquarie bank account customer reviewsANZ helped us to work out a budget to assist with the best course of action to save as much money as possible. They helped do up an expense report and projections for a 12 month period. Seeing the income, money spent and money saved was a massive motivator for us to keep working hard at following the budget. Through their assistance we have saved enough money to do IVF 3 times with money left over incase of emergency and extra cash for Christmas as or fixed account accrued interest. They really do want to help you live the best life will being rational about expenses. Your dream is also theirs.
More ANZ bank account customer reviewsI using Commonwealth Bank because of their low fees and the convenience of their internet banking and app. I've had my account for over a decade without any issues, and their fantastic customer service keeps me coming back. Every time I've called their customer support, I've been greeted promptly and my problems have always been resolved effectively.
More Commonwealth Bank bank account customer reviewsAverage performance
More Commonwealth Bank bank account customer reviewsAnytime I’ve experienced having to speak to customer service, the people have been so informative and friendly.
More Commonwealth Bank bank account customer reviewsi like it cause its so common so i can go literally anywhere to deposit or withdraw. also the most common amongst my friends and familt
More Commonwealth Bank bank account customer reviewsNAB Classic Banking Account: This review reflects my personal experience and is intended to provide an honest, balanced perspective for potential account holders. After using the NAB Classic Banking Account for several years, I've found it to be a mixed experience with both standout features and some drawbacks. Pros: • The account offers straightforward, no-frills banking with minimal monthly fees • Easy online and mobile banking platform with intuitive navigation • Free transactions for everyday banking needs • Convenient access to NAB's extensive ATM network Cons: • Relatively low interest rates on the standard account • Limited additional perks compared to some competitor accounts • No complimentary travel insurance or cashback features • Minimum monthly deposit requirements to avoid fees Personal Experience Tip: To maximize the account's value, I recommend setting up direct deposits and using the online banking app to track expenses and avoid unnecessary fees. The digital tools are particularly user-friendly and help with basic financial management. Key Takeaway: The NAB Classic Banking Account serves its purpose for straightforward, everyday banking. It's reliable but doesn't offer extraordinary bells and whistles. It might suit customers seeking a simple, no-fuss transaction account without complex requirements.
More NAB bank account customer reviewsNAB have always had excellent customer service. Over the 20 years I have banked with them if I ever experience financial difficulties making payments they have always offered many options of support to minimum financial stress.
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You speak to someone I. Western Australia. You get 5 free withdrawals a month. No charge of Commonwealth bank. Great service when you ring
More ING bank account customer reviewsI’ve been using the Commonwealth Bank Smart Access account for a while now, and here’s my take on it. ### What I Like: One of the biggest pros for me is how accessible it is. Commonwealth Bank has such a huge branch and ATM network, so it’s super easy to get to your money. Their CommBank app is also really impressive—it's user-friendly, and I love the budgeting tools and real-time spending alerts. As a student, the $4 monthly fee is waived, which is a nice bonus. Plus, the range of products and services they offer means you can manage everything from savings accounts to home loans in one place. ### What I Don’t Like: The $4 monthly fee could be a deal-breaker if you don’t qualify for a waiver, especially when other banks offer fee-free options. It’s also not the best account for traveling overseas—ATM and currency conversion fees can add up quickly. Some of their additional services, like international transfers, are also quite expensive compared to other banks or apps. ### Overall: If you want a reliable bank with great accessibility and an excellent app, Commonwealth Bank is a solid choice. Just be mindful of the fees, especially if you don’t meet the criteria for waivers or if you travel often. It’s definitely convenient, but it’s worth weighing up whether the fees are worth it for your situation.
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