Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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Westpac

Westpac bank account review

Overall rating   10 / 10

Convenient

Happy with the every day account. I like how I can use other ATM's and not pay a fee.

Full review

Happy with the every day account. I like how I can use other ATM's and not pay a fee.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lynda, South Australia, reviewed 4 days ago

Westpac

Westpac bank account review

Overall rating   10 / 10

Very fast service

I'm happy with Westpac, always get issues resolved very quickly on the phone.

Full review

I'm happy with Westpac, always get issues resolved very quickly on the phone.

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lynda, South Australia, reviewed 4 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

Good

One of the best banks I've been with.

Full review

One of the best banks I've been with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Ejder, New South Wales, reviewed 4 days ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) bank account review

Overall rating   5 / 10

Pricing is bad

Everything is pretty good except their rates.

Full review

Everything is pretty good except their rates.

    Price   1 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Vincent, Queensland, reviewed 4 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

Convenient

Excellent experience banking with them.

Full review

Excellent experience banking with them.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Shannen, Western Australia, reviewed 4 days ago

Westpac

Westpac Choice bank account review

Overall rating   10 / 10

The best

Simply the best.

Full review

Simply the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Amy lee, South Australia, reviewed 4 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Great customer service

I have been with CBA since I was 5 years old. They have been a very good bank to me and have always been very helpful.

Full review

I have been with CBA since I was 5 years old. They have been a very good bank to me and have always been very helpful.

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Tracey, Queensland, reviewed 6 days ago

Westpac

Westpac Choice bank account review

Overall rating   10 / 10

Great service

Staff always has a smile and a keen to help you with any issues you may have. They also respond very quickly.

Full review

Staff always has a smile and a keen to help you with any issues you may have. They also respond very quickly.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jason, Western Australia, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Wicked Aussie Bank

Great bank been with them 10 years.

Full review

Great bank been with them 10 years.

    Price   6 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Tracey, Queensland, reviewed 6 days ago

Westpac

Westpac bank account review

Overall rating   0 / 10

Terrible in all areas

They don't care about the customer.

Full review

They don't care about the customer.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Peter, Victoria, reviewed 6 days ago

St.George

St.George bank account review

Overall rating   6 / 10

Great bank

Good Bank. Love the little Dragon at the ATMs.

Full review

Good Bank. Love the little Dragon at the ATMs.

    Price   6 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Walid, New South Wales, reviewed 6 days ago

ANZ

ANZ Access Advantage bank account review

Overall rating   4 / 10

Not great

Their customer service is never up to scratch. Been with them for years just could be stuff to make the effort to change banks.

Full review

Their customer service is never up to scratch. Been with them for years just could be stuff to make the effort to change banks.

    Price   1 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   5 / 10

    Trust   3 / 10

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Tong, Victoria, reviewed 6 days ago

Westpac

Westpac bank account review

Overall rating   7 / 10

Good staff and competitive rates

Good customer service and low interest rates.

Full review

Good customer service and low interest rates.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Wayne, Queensland, reviewed 6 days ago

ING

ING bank account review

Overall rating   10 / 10

Fantastic service

ING just makes my financial life easy. It works, simply and efficiently. I literally can just go about my day without worrying about my bank.

Full review

ING just makes my financial life easy. It works, simply and efficiently. I literally can just go about my day without worrying about my bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sandra, Victoria, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Easy access for when you want it

They are an extremely trusted bank and they have a great digital platform for their customers. However they are a big bank so you feel just like another customer.

Full review

They are an extremely trusted bank and they have a great digital platform for their customers. However they are a big bank so you feel just like another customer.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

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Ravi, New South Wales, reviewed 6 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   9 / 10

Would recommend to others

Signing up is super east and the customer service is good.

Full review

Signing up is super east and the customer service is good.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Cherie, Victoria, reviewed 6 days ago

Heritage Bank

Heritage Bank bank account review

Overall rating   10 / 10

Competitive

The staff are super friendly and the rates are competitive.

Full review

The staff are super friendly and the rates are competitive.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Peter, Queensland, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

A great Australian bank

CommBank helps the average person with their everyday needs.

Full review

CommBank helps the average person with their everyday needs.

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Emma, Tasmania, reviewed 6 days ago

Westpac

Westpac Choice bank account review

Overall rating   10 / 10

Good

They are really good.

Full review

They are really good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Derek, New South Wales, reviewed 6 days ago

Westpac

Westpac Choice bank account review

Overall rating   7 / 10

Convenient

I am neither happy or unhappy.

Full review

I am neither happy or unhappy.

    Price   2 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Sam, South Australia, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great customer service

Comprehensive and accessible banking services.

Full review

Comprehensive and accessible banking services.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   6 / 10

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Cate, New South Wales, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

great customer service and easy to use

I like the bank because they have good customer service and their Aplicative is very easy to use.

Full review

I like the bank because they have good customer service and their Aplicative is very easy to use.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Gregory, New South Wales, reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Satisfied

Never had any problems with CommBank.

Full review

Never had any problems with CommBank.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Luke, Queensland, reviewed 6 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   4 / 10

Good but not great

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

Full review

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

    Price   2 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Sam, Victoria, reviewed 6 days ago

CAPE Credit Union

CAPE Credit Union bank account review

Overall rating   7 / 10

Staff are very cooperative and helpful

Overall I have good rapport with their staff. The staff are very helpful in supplying information to queries.

Full review

Overall I have good rapport with their staff. The staff are very helpful in supplying information to queries.

    Price   7 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Ramona, Tasmania, reviewed 6 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 1.00% p.a.
      Balances from $100,000: 1.50% p.a.
      Balances from $250,000: 2.25% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3612 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 974 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 531 ING bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 93 bank accounts in the Mozo comparison engine.

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.