Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

The best bank

I have been with the Commonwealth for 10 years and they have always looked after me

Full review

I have been with the Commonwealth for 10 years and they have always looked after me

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

Adelle (VIC), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Good

I have had an account with the commonwealth bank for 40 years with not too many worries

Full review

I have had an account with the commonwealth bank for 40 years with not too many worries

    Price   6 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Ros (QLD), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Cool

New to me but everything is pretty good

Full review

New to me but everything is pretty good

    Price   10 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tamati (VIC), reviewed about 4 hours ago

Westpac

Westpac Choice bank account review

Overall rating   6 / 10

Their fees are ridiculously high

Their customer services is great with helpful friendly staff. I don't like that they charge so much on overdraft fees & other fees

Full review

Their customer services is great with helpful friendly staff. I don't like that they charge so much on overdraft fees & other fees

    Price   2 / 10

    Features   -1 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Julee (QLD), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Good bank

Friendly bank with easily accessible branches and ATM's

Full review

Friendly bank with easily accessible branches and ATM's

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Susan (NSW), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Have always helped out when needed. Excellent

I have banked with the commonwealth bank since school and wouldn’t change at all.

Full review

I have banked with the commonwealth bank since school and wouldn’t change at all.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Tina (SA), reviewed about 4 hours ago

NAB

NAB Classic Banking Account bank account review

Overall rating   8 / 10

Good

No fees

Full review

No fees

    Price   10 / 10

    Features   -1 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Walter (VIC), reviewed about 4 hours ago

Westpac

Westpac Choice bank account review

Overall rating   9 / 10

The customer service is really good

I am very happy with Westpac

Full review

I am very happy with Westpac

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Barry (NSW), reviewed about 4 hours ago

ANZ

ANZ bank account review

Overall rating   9 / 10

Quick and convenient

I've found ANZ very helpful and by having the GoMoney app it is very convenient and easy. Quick responses and quick to access.

Full review

I've found ANZ very helpful and by having the GoMoney app it is very convenient and easy. Quick responses and quick to access.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Eloise (SA), reviewed about 4 hours ago

ANZ

ANZ bank account review

Overall rating   8 / 10

No problems in 40 Years

They've always made me aware of higher interest rates. I am able to talk to local staff if needed with prompt returns of service. They provide great advice on computer banking

Full review

They've always made me aware of higher interest rates. I am able to talk to local staff if needed with prompt returns of service. They provide great advice on computer banking

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Christina (SA), reviewed about 4 hours ago

Bendigo Bank

Bendigo Bank Everyday Account bank account review

Overall rating   8 / 10

Bendigo takes care of all customers big and small

Staff are friendly and knowledgeable, they are conveniently located and open Saturday.

Full review

Staff are friendly and knowledgeable, they are conveniently located and open Saturday.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Hannah (VIC), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   2 / 10

Rip offs

ATM's are slow

Full review

ATM's are slow

    Price   2 / 10

    Features   3 / 10

    Customer service   1 / 10

    Convenience   -1 / 10

    Trust   2 / 10

Less

Stacey (VIC), reviewed about 4 hours ago

Bendigo Bank

Bendigo Bank Everyday Account bank account review

Overall rating   9 / 10

They are very community orientated

I like that they give back to the Community

Full review

I like that they give back to the Community

    Price   8 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Corey (VIC), reviewed about 4 hours ago

Westpac

Westpac Choice bank account review

Overall rating   7 / 10

Great customer service

Cons include the ridiculous fees that are included in the Student Saver account. I have received a fee over $20. However if you choose the right type of account you can avoid fees.

Full review

Cons include the ridiculous fees that are included in the Student Saver account. I have received a fee over $20. However if you choose the right type of account you can avoid fees.

    Price   4 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

Less

Evangeline (NSW), reviewed about 4 hours ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

They make sure I'm happy every time

Newcastle Permanent have treated me like family and now twenty years on I feel like family

Full review

Newcastle Permanent have treated me like family and now twenty years on I feel like family

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nathelle (NSW), reviewed about 4 hours ago

ANZ

ANZ Access Advantage bank account review

Overall rating   1 / 10

Poor service, high fees

ANZ charge huge fees for overdraft

Full review

ANZ charge huge fees for overdraft

    Price   2 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   9 / 10

    Trust   1 / 10

Less

Anthony (WA), reviewed about 4 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

They look after you with customer service

There are a lot of Comm banks and ATM's around. It's good now you don't get charged for the ATM service

Full review

There are a lot of Comm banks and ATM's around. It's good now you don't get charged for the ATM service

    Price   2 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Deborah (QLD), reviewed about 5 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Reliable and convenient

They are always easy to deal with and helpful. The banks and ATMs are accessible

Full review

They are always easy to deal with and helpful. The banks and ATMs are accessible

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sarah (VIC), reviewed about 5 hours ago

Newcastle Permanent

Newcastle Permanent bank account review

Overall rating   10 / 10

Great customer service

They reimbursed the money that had been hacked out of my bank account.

Full review

They reimbursed the money that had been hacked out of my bank account.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (NSW), reviewed about 5 hours ago

Westpac

Westpac Choice bank account review

Overall rating   10 / 10

Great customer service

Wespac Mt. Ommaney staff have been very kind and helpful.

Full review

Wespac Mt. Ommaney staff have been very kind and helpful.

    Price   5 / 10

    Features   1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Geraldine (QLD), reviewed about 5 hours ago

Suncorp

Suncorp Everyday Basics bank account review

Overall rating   6 / 10

Could not have a better bank

Great. Best bank I've had so far

Full review

Great. Best bank I've had so far

    Price   8 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Joshua (QLD), reviewed 3 days ago

Bank of Queensland

Bank of Queensland Day2Day Plus Account bank account review

Overall rating   8 / 10

It's a good sign when you have no complaints

Retired with no debt so have very little transactions with Banks. BOQ has always served me very well

Full review

Retired with no debt so have very little transactions with Banks. BOQ has always served me very well

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Lauren (WA), reviewed 3 days ago

Bankwest

Bankwest Easy Transaction Account bank account review

Overall rating   10 / 10

WA local one of the best banks & interest rates

I've been a customer with Bankwest for many many years, previously called R&I I was with them in primary school. I'm happy to stay with Bankwest.

Full review

I've been a customer with Bankwest for many many years, previously called R&I I was with them in primary school. I'm happy to stay with Bankwest.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sharon (WA), reviewed 3 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Awesome

Love this bank, have been with them for a long time

Full review

Love this bank, have been with them for a long time

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Isaac (TAS), reviewed 3 days ago

ANZ

ANZ Access Advantage bank account review

Overall rating   0 / 10

Not helpful

Would not recommend this bank to anyone

Full review

Would not recommend this bank to anyone

    Price   0 / 10

    Features   0 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   0 / 10

Less

Stephen (QLD), reviewed 3 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account each month, free EFTPOS withdrawals.
    Overall rating

    9.2

    Based on 206 ING bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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People's Choice Award 2017

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Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

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