Bank account customer reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account customer reviews

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  • Westpac Choice

    Happy and satified customer

    I have had 5 min max wait time and friendly and helpfull service everytime i go the casuarina NT BRANCH

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    Toni, Northern Territory, reviewed 3 days ago
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  • RACQ Bank Bank Account

    Pathetic customer service

    Service from Stafford branch pathetic. Young man serving knowledge was very poor, communication not acceptable. Overall experience in two dealing with him leaves poor impression on training provided to staff. rating 0/10

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    Eric, Queensland, reviewed 3 days ago
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  • ANZ Access Advantage

    Overall I don’t see myself changing banks

    I’ve always been with ANZ and they suit my needs and what I’m looking for in a bank perfectly. The only problem is that they are usually doing maintenance on their internet banking every Saturday night which was becoming an inconvenience as I needed access to my accounts if I was going out.

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    Molly, Western Australia, reviewed 3 days ago
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  • Bankwest Bank Account

    APRA disaster waiting to happen

    you want a bank that is a APRA disaster waiting to happen? then this is the bank for you, they purposely without pays from hitting account, insult customers, refuse to take complaints. this has to be the worst bank on the face of the planet, there 'customer service' is infuriatingly useless

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    Brett, Victoria, reviewed 3 days ago
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  • Up Everyday Account

    Only way is UP

    They are an online only bank but that works for me, as I don't really deal with physical cash. They have a strong focus on helping you save and budget. Also, every now and again they will reimburse you the price of a coffee when you buy coffee from a store. I believe they want to help everyone. They have no fees. It's a smooth fun way to bank.

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    Louise, Victoria, reviewed 3 days ago
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  • Bendigo Bank Everyday Account

    Reliable banking

    Great staff, not many bank branches in FNQ anymore

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    Hayley, Queensland, reviewed 3 days ago
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  • Commonwealth Bank Smart Access

    CommBank does cater for all ages

    I’ve always been with CommBank since ‘school banking’ - with a Dolomite account. So considering I’m 45 years now I truely can’t speak poorly of Commbank, though I believe their fees & charges could be better and by that I mean less.

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    Alicia, Western Australia, reviewed 3 days ago
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  • Great Southern Bank Everyday 50+ Account

    Great customer service good products

    Great bank to deal with ,have used two home loans with them ,easy to apply

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    Shelley, New South Wales, reviewed 3 days ago
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  • Up Everyday Account

    Makes budgeting & saving easy - awesome app

    Budgeting and Saving is made so easy with unique features - separate savings "folders" rather than needing separate bank accounts which you can separately lock and/or hide out of view to help with saving and reduce impulse buys. You can auto split your pay anyway you like in to all these different folders. I love it, so easy to be organised with my money. And all savers folders earn the high interest rate. The app is awesome.

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    Madeleine, New South Wales, reviewed 3 days ago
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  • Bendigo Bank Bank Account

    Community minded bank giving back to the community

    A very customer friendly and community minded bank. Always quick, friendly customer service with any telephone queries, including help with potential 'scams'. The e banking is so easy to navigate online and the app is so convenient and easy to use, compared to other banks I have banked with. All in all, a great bank, giving back to the community!

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    Kim, Victoria, reviewed 3 days ago
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  • ME Bank Account

    inconvenient and inaccessible.

    The bank is inaccessible to patrons, both in physical buildings and ATMs.There is a withdrawal fee. I have had no contact with them except rare phone contact.

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    Carol, Queensland, reviewed 3 days ago
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  • Great Southern Bank Everyday Account

    An all-round, excellent bank account.

    Excellent customer service and features like a home loan offset make Great Southern Bank a good choice. Not many physical branches, but the excellent website and telephone customer service more than makes up for that, phone staff are Australia based and both helpful and knowledgable.

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    Simon, Victoria, reviewed 3 days ago
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  • ING Orange Everyday

    Chelsea

    I love how ING gives you money back for BPAY payments as well as ATM withdrawals. It’s nice to log into your app and see they’ve given you money back. ING also has great customer service without long wait times and when they answer your call they’re willing to help you resolve your issues. It’s a great bank with several products that’ll suit your needs

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    Hurring, Queensland, reviewed 3 days ago
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  • St.George Complete Freedom Account

    Trustworthy and reliable

    St. George was easy to deal with when we swapped over our home loan and set up new banks accounts. Their banking app is also great

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    Patrick, New South Wales, reviewed 3 days ago
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  • Commonwealth Bank Smart Access

    Commonwealth bank is an excellent bank would recom

    I have been using the Commonwealth Bank for a long time now and have found online website easy and helpful, there is numerous ATM scattered in convenient places and the staff in the bank helpful and courteous ready to help if you find things difficult. Line up at the Commonwealth Bank can sometimes be long so I avoid this by using NetBank or just use ATM.

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    Caryn, South Australia, reviewed 3 days ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Everyday Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, Samsung Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID
      interest rate
      0.01% p.a.

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    • Glide Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, Samsung Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted
    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, PayTo
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet
      interest rate
      0% p.a.

      Promoted

    Browse all 172 bank accounts in Mozo's comparison database.

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