Bank account customer reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account customer reviews

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  • Commonwealth Bank Smart Access

    Truly amazing

    They have always been reliable, helpful, caring, willing to lend a hand and a listen. No question is a problem for them. Always available to chat as well when you need to get in contact with them.

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    Shae, Victoria, reviewed about 13 hours ago
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  • Bank of Queensland Bank Account

    Interest Rate is amazing for people under 35.

    Interest Rate is amazing for people under 35.

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    Jackson, Queensland, reviewed about 13 hours ago
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  • St.George Complete Freedom Account

    Great bank

    Been with them for years, had a personal loan they’ve always been helpful

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    Anneke, New South Wales, reviewed about 13 hours ago
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  • Bank of us One for All

    Great bank with local support

    Good local bank Contacts you personally if scam transactions possible

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    Shelley, Tasmania, reviewed about 13 hours ago
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  • Up Everyday Account

    A fun and modern way to save and spend your money!

    Up money is a fantastic App that is never not always getting updated and upgraded. Full of perks, great features and options to review and save your money. This bank alone helped me save for my first house. They genuinely make saving money more enjoyable and easy. - You can name savers with emojis and set limits - it is purely online so everything is so seamless and quick - It has options to automatically put money away for upcoming bills, I love that I no longer have to stress anymore as it reserves drips and drabs of money months in advance - Great incentives like high interest returns, save ups, cash back on referrals and much more I feel like I have control over my money and in such a fun way that makes saving and spending less daunting.

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    Stephanie, Victoria, reviewed about 13 hours ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Need to improve services

    Long waits in branches for customer service along with long waits on the phone

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    Tracey, Victoria, reviewed about 13 hours ago
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  • Commonwealth Bank Bank Account

    Very Good

    CommBank is a solid group. I like their customer service and that they still have a branch open on Saturdays. They can be a little conservative with some of their packages but overall excellent.

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    Leith, Queensland, reviewed about 13 hours ago
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  • Commonwealth Bank Bank Account

    not bad but I think they could do better

    I have always been fairly happy with the bank, the main problem for me is that my closest branch is too far away.

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    Catherine, New South Wales, reviewed about 13 hours ago
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  • Commonwealth Bank Bank Account

    Could be better

    Really long wait times if needing to call through on the phone. Have had my card details stolen multiple times and the bank has not informed me of the overseas transaction. I've had to call and report it each time and it has taken ages for my money to be refunded. We were lucky that our home loan was a good fixed rate

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    Lauren, South Australia, reviewed about 13 hours ago
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  • ING Orange Everyday

    Great interest rates

    ING offers great bank account options, great interest rates on savings, just have to make sure you have $1000 being deposited into your main account every month to keep the high interest rates

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    Cam, Victoria, reviewed about 13 hours ago
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  • St.George Complete Freedom Account

    Trustworthy, easy for new and old customers

    Absolutely love St George bank!!! They have never been bad to me only ever amazing! Using the various ATMs is easy, more simple than using ATMs like westpac I find. Internet banking is also simple and easy especially for new and elderly customers. I’ve been with St George for about 11 years now and would recommend them every time. The only con is when the bank servers are down and you can’t get into your account to transfer funds. But that rarely happens. Pros are that it’s easy to transfer money from account to account and to transfer through different banks. It’s quick to send and receive money through St George. They always send regular updates through email and text so you know it’s not a scammer and if necessary they will send a letter too. Every month they send fund updates to you as well to let you know how well you are going with your finances. It’s easy to see into your accounts too online as when you get into your account you can see what you’ve spent, where you’ve spent it, what you’ve received and who or what sent it to you. St Goethe is extremely trustworthy and I recommend them to anyone who finds banking and online banking difficult.

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    Ellie, New South Wales, reviewed about 13 hours ago
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  • Bendigo Bank Bank Account

    Excellent bank

    I like Bendigo bank because they have pension accounts which allow no fees and also do not allow overdraw which is a huge positive in the banking world

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    Lila, Victoria, reviewed about 13 hours ago
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  • Heritage Bank Simply Access

    Still has a local branch

    As Far as a bank goes they have been pretty good open and honest about all charges and fees. A local branch with friendly staff is always a bonus.

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    Tracey, Queensland, reviewed about 13 hours ago
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  • Westpac Bank Account

    Amanda

    Westpac was there for me, when I needed them!! Highly recommend

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    Shaw, South Australia, reviewed about 13 hours ago
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  • St.George Complete Freedom Account

    Lynda-Jane

    I have been with St George Bank since it started. I have so much confidence in their security. In 2014 I went to Hawaii, and advised the bank when my stay dates. I let them know when I returned home. Nearly one year later, I had a call from St George Bank, asking me if I was shopping in shop X spending $100 U.S. dollars. I said no, they said fraud was being committed they rejected the sale in Hawaii. Although I had to go to a bank and get a new card, they fast tracked the process. I was do grateful for the bank. I could write more positive experiences with St George but I think the one above is powerful.

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    Atkinson, New South Wales, reviewed about 12 hours ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

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