Home Insurance
Fixing a building when something’s gone wrong can be expensive, so it might be a good idea to get cover that’s right for you and protect your valuable asset. Youi is building insurance that’s a bit more you-shaped.. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024
- Main events covered
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Fire -
Theft -
Storm -
Flood
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
No
-
New for old replacement
-
Yes
- Underinsurance protection
-
No
- Monthly payments cost extra
-
yes
- Fire
- Yes
- Theft or burglary
- Yes
- Storm
- Yes
- Flood
- Yes
- New for old
- Yes
- General contents
- No
- Cash
- No
- Cd dvd and electronic files
- No
- Computer software hardware
- No
- Camera and accessories
- No
- Carpets
- No
- Antiques and valuables
- No
- Jewellery
- No
- Replacement of documents
- No
- Tools of trade
- No
- Contents while moving
- No
- Lock replacement
- Up to $1,000
- Temporary accommodation
- Up to 12 months, up to 12% of sum insured
- Debris removal
- Up to 20% of sum insured combined with demolition and professional fee costs.
- Demolition cost
- Up to 20% of sum insured combined with debris removal and professional fee costs
- Accidental loss and damage
- Optional Extra
- Accidental breakage of glass
- Yes
- Lightning
- Yes
- Earthquake
- Yes
- Storm surge
- No
- Buildings and structural improvements
- Yes
- Building materials
- Up to $1,000
- Landscaping
- No
- Gates and fences
- Yes
Contents Insurance
Your contents might be some of the most precious things in your life, so consider getting cover that’s right for you, and protect the things that matter the most. Youi is contents insurance that’s a bit more you-shaped. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024
- Main events covered
-
Fire
-
Theft
-
Storm
-
Flood
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
No
-
New for old replacement
-
Yes
- Underinsurance protection
-
No
- Monthly payments cost extra
-
yes
- Fire
- Yes
- Theft or burglary
- Yes
- Storm
- Yes
- Flood
- Yes
- New for old
- Yes
- General contents
- Yes
- Cash
- No
- Cd dvd and electronic files
- Yes, excludes electronic files
- Computer software hardware
- Yes
- Camera and accessories
- Yes
- Carpets
- Yes
- Antiques and valuables
- Yes
- Jewellery
- Optional Extra, select specific replacement value for each item of jewellery where the individual value is more than $15,000
- Replacement of documents
- No
- Tools of trade
- Optional Extra, up to $1,000 per item , up to $5,000 in total
- Contents while moving
- Up to 20% of sum insured
- Lock replacement
- Up to $1,000
- Temporary accommodation
- Up to 12 months, up to 12% of sum insured
- Debris removal
- No
- Demolition cost
- No
- Accidental loss and damage
- Optional Extra
- Accidental breakage of glass
- Yes
- Lightning
- Yes
- Earthquake
- Yes
- Storm surge
- No
- Buildings and structural improvements
- No
- Building materials
- No
- Landscaping
- No
- Gates and fences
- No
Home & Contents Insurance
Your home might be your most important asset, that’s why Youi like to get to know all about it right from the start. It helps Youi to help you consider the cover that could better suit you. Youi is home insurance that’s a bit more you-shaped. Mozo People’s Outstanding Customer Satisfaction Home Insurance award winner in 2024
- Main events covered
-
Fire
-
Theft
-
Storm
-
Flood
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
No
-
New for old replacement
-
Yes
- Underinsurance protection
-
No
- Monthly payments cost extra
-
yes
- Fire
- Yes
- Theft or burglary
- Yes
- Storm
- Yes
- Flood
- Yes
- New for old
- Yes
- General contents
- Yes
- Cash
- No
- Cd dvd and electronic files
- Yes, excludes electronic files
- Computer software hardware
- Yes
- Camera and accessories
- Yes
- Carpets
- Yes
- Antiques and valuables
- Yes
- Jewellery
- Optional Extra, select specific replacement value for each item of jewellery where the individual value is more than $15,000
- Replacement of documents
- No
- Tools of trade
- Optional Extra, up to $1,000 per item , up to $5,000 in total
- Contents while moving
- Up to 20% of sum insured
- Lock replacement
- Up to $1,000
- Temporary accommodation
- Up to 12 months, up to 12% of sum insured
- Debris removal
- Up to 20% of sum insured combined with demolition and professional fee costs.
- Demolition cost
- Up to 20% of sum insured combined with debris removal and professional fee costs
- Accidental loss and damage
- Optional Extra
- Accidental breakage of glass
- Yes
- Lightning
- Yes
- Earthquake
- Yes
- Storm surge
- No
- Buildings and structural improvements
- Yes
- Building materials
- Up to $1,000
- Landscaping
- No
- Gates and fences
- Yes
Your selected home insurance
Youi home insurance ratings
Customer reviews
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NOT HAPPY
Received home insurance renewal which is 32% higher than last year .Been with them for years ,never made a claim. Complained about it and they would not change it.
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Financial Scam - Avoid
I paid my monthly premiums for 10 years. When i finally made a claim due to water damage from a burst pipe, they advised that since the assessed damage exceeded $20k, claim would need to be reviewed by a "claim specialist". They then took 3 weeks before denying the claim on spurious grounds. Basically a financial scam where they take your premiums and when you finally need the insurance, they deny your claim. Great business model. Avoid these scam artists
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Useless waste of time and money
Second claim and second time wasted my time with no results, what’s the point of your cover then?
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NOTHING COULD BE EASY THAN DEALIN WITH YOUI
YOUI ARE VERY EASY TO TALK TO AND EXCELLENT WHEN YOU PUT IN A CLAIM
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A rip off
Just received our home and contents insurance and we staggered beyond belief that the amount had increased by 26% in one year. We have been with Youi over 10 years and never made a claim. With inflation running at between 7 and 9% over the last 12 months, how can they justify such a large increase. This smacks of a money grab so they can increase their profits to pay exorbitant salaries to the Board Members, CEO and executives and all their advertisements on TV. Will be looking elsewhere for insurance.
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AVOID UNLESS you don’t claim and like 20% increase
Avoid. Poor service, damage property and then refuse renewal affecting your insurability for years. About to commence legal proceedings. Wish I had never heard of this company.
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Disgusting price increase would not recommend !!
I had both car & home/ content policy with youi, over the last year (2022-2023) the price has gone through the roof with no justified explanation, up by 32%. No changes in my situation & never made a claim. NO loyalty from youi NO loyalty from me!! I shopped around and found 4 other insurance companies much much cheaper.
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Avoid YOUI at all costs.
They use to be called YOUI - You Insured. They slipped to YOUI - You do it all for yourself - we don't help. Now I just call them YOUI the terrible. Their claims handling is non-existent. They do not inspect the repair work - so the results are shoddy. Then they accuse you of not performing routine maintenance. In this way they can deny your claim.
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Don't waste your time
Youi Insurance is such a joke. I sought quotes to insure my investment house for $414,000. Youi quoted $5,200 against Comminsure $1,630, Allianze about $1,900 and RACQ about $2,700. I now laugh every time I see a Youi advertisement on TV.
Youi products
Home insurance quick links
* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
^See information about the Mozo Experts Choice Home Insurance Awards