Budget Direct home insurance

Budget Direct has been offering Aussies peace of mind with its insurance policies for more than 20 years, and has organised insurance for over 3 million people. All of its home and contents policies are underwritten by Australian based Auto & General Insurance Company Limited.

Continuing to live up to its top-value name, Budget Direct is a multi-award-winner in the 2023 Mozo Experts Choice Awards and also the Home Insurance Exceptional Value Insurer of the Year. So if you want a simple, smart option for insuring your home, check out the home insurance options available from Budget Direct.

Budget Direct offers the following home insurance

Cover information and limits in the table below verified as correct at 22 June 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement  
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

Optional Extra

Up to 25% of building sum insured

Yes

Home Buildings Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

Optional Extra

Up to 25% of sum insured

Yes

How is Budget Direct home insurance rated?

Mozo users have rated Budget Direct home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Budget Direct home insurance customer reviews
Overall
6.1/10
Value for money
6.7/10
Policy coverage
6.3/10
Customer service
6.2/10
Claims handling
5.4/10
Trust
5.7/10
Based on 251 Budget Direct product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Budget Direct home insurance reviews

Budget Direct Home & Contents Insurance
Overall 2/10
Not covering important events within there policy'

I have had insurance with budget direct insurance for over 5 years and found that they don't cover ground substance damage which can only be described as an act of God which should be covered by repterbale insurance company's and the cost of insurance went up over $700 in one year alone and don't give pensioner discount to pensioner's

Read full review

I have had insurance with budget direct insurance for over 5 years and found that they don't cover ground substance damage which can only be described as an act of God which should be covered by repterbale insurance company's and the cost of insurance went up over $700 in one year alone and don't give pensioner discount to pensioner's

Value for money
1/10
Policy coverage
1/10
Customer service
7/10
Claims handling
8/10
Trust
2/10
Less
Scott, Queensland, reviewed 3 months ago
Budget Direct Home Buildings Insurance
Overall 1/10
Bad experience imbeciles clowns liars

This company are bunch of clowns lying imbeciles they take your money and when U make a claim they do their dirty tricks with Excuses Not to cover Your Claim and their workers lie to the customers , Bad company bunch of clowns liars dirty tricks don't waste your money

Read full review

This company are bunch of clowns lying imbeciles they take your money and when U make a claim they do their dirty tricks with Excuses Not to cover Your Claim and their workers lie to the customers , Bad company bunch of clowns liars dirty tricks don't waste your money

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Steve, Victoria, reviewed 3 months ago
Budget Direct Home Insurance
Overall 1/10
Not very budget friendly

I used to have my car and contents with Budget Direct for many years, but after a small claim for accidental damage to a pair of glasses they bumped my yearly premium up by over $600. I no longer have any of my insurance with Budget Direct.

Read full review

I used to have my car and contents with Budget Direct for many years, but after a small claim for accidental damage to a pair of glasses they bumped my yearly premium up by over $600. I no longer have any of my insurance with Budget Direct.

Value for money
1/10
Policy coverage
10/10
Customer service
7/10
Trust
6/10
Less
Alison, South Australia, reviewed 2 months ago
Budget Direct Home Insurance
Overall 7/10
cheap seem to be good but have not had a claim

Budget direct have been fine I have used them for years for multiple products however have never had to have a claim. they have been the best price that I can find for car and home insurance. I think I have talked on the phone a few times and have not had a negative experience

Read full review

Budget direct have been fine I have used them for years for multiple products however have never had to have a claim. they have been the best price that I can find for car and home insurance. I think I have talked on the phone a few times and have not had a negative experience

Value for money
8/10
Policy coverage
8/10
Customer service
5/10
Trust
5/10
Less
Alex, Tasmania, reviewed 7 months ago
See all home insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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