Rates and fees verified as correct at 06 December, 2020. Other information correct at the time of writing. Advertiser disclosure.
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement | |
|---|---|---|---|---|---|
| Contents Insurance |     | Yes | No | Yes | |
| Home & Contents Insurance | | Yes | Optional Extra Up to 25% of building sum insured | Yes | |
| Home Buildings Insurance | | Yes | Optional Extra Up to 25% of sum insured | Yes |
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Mozo users have rated Budget Direct home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
161 Reviews
Budget Direct spend all their money on advertising and rejecting genuine claims. Do not fall for their false advertising! They might save you initially a little on your policy but when it comes to claiming they spend all their time trying to reject genuine claims. It's disgraceful what they put people through. Mine was only a small claim however I feel so sorry for people insured with them being rejected when they thought they would be covered in their hour of need! I cannot say it enough, don't use them as you're totally wasting your money.
Read full reviewBudget Direct spend all their money on advertising and rejecting genuine claims. Do not fall for their false advertising! They might save you initially a little on your policy but when it comes to claiming they spend all their time trying to reject genuine claims. It's disgraceful what they put people through. Mine was only a small claim however I feel so sorry for people insured with them being rejected when they thought they would be covered in their hour of need! I cannot say it enough, don't use them as you're totally wasting your money.
After 30 minutes I gave up trying get information on Landlord Insurance. It was just too time consuming and long winded having discussions with the Customer Solution Team consultant in South Africa.
Read full reviewAfter 30 minutes I gave up trying get information on Landlord Insurance. It was just too time consuming and long winded having discussions with the Customer Solution Team consultant in South Africa.
I made a claim to Budget Direct for water damage to my house, as I had some boards that were rotting. I have the extra cover for flood and was led to believe when I took my cover out that we were covered for any water damage to our house. This could not be further from the truth if you tried. They sent out their own builder who works for their company and surprise surprise, they have found all these reasons why we aren't covered. Budget Direct's insurance isn't worth the paper it's written on. I would warn people off this company as they are more than happy to take your money every month but if you run into problems they will leave you high and dry. I would give 0 stars if that was an option.
Read full reviewI made a claim to Budget Direct for water damage to my house, as I had some boards that were rotting. I have the extra cover for flood and was led to believe when I took my cover out that we were covered for any water damage to our house. This could not be further from the truth if you tried. They sent out their own builder who works for their company and surprise surprise, they have found all these reasons why we aren't covered. Budget Direct's insurance isn't worth the paper it's written on. I would warn people off this company as they are more than happy to take your money every month but if you run into problems they will leave you high and dry. I would give 0 stars if that was an option.
Budget Direct are the cheapest insurance and have fairly decent home insurance coverage. The staff working at the claims department are a little bit flightly and don't listen properly, customer service could be improved.
Read full reviewBudget Direct are the cheapest insurance and have fairly decent home insurance coverage. The staff working at the claims department are a little bit flightly and don't listen properly, customer service could be improved.
