Rates and fees verified as correct at 3 July 2022. Other information correct at the time of writing.
Advertiser disclosure.
Important information on terms, conditions and sub-limits
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement | |
|---|---|---|---|---|---|
| Contents Insurance |
|
Yes |
No |
Yes |
|
| Home & Contents Insurance |
|
Yes |
Optional Extra Up to 25% of building sum insured |
Yes |
|
| Home Buildings Insurance |
|
Yes |
Optional Extra Up to 25% of sum insured |
Yes |
Mozo users have rated Budget Direct home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
220 Reviews
This insurance company offers more cover for less and can adapt your premium to suit your budget.
Read full reviewThis insurance company offers more cover for less and can adapt your premium to suit your budget.
Since 14th of March my content claim of washine machine of $900 still going, they asked for all requested documents, I have sent them but ever since I call them every week chase up. I get will get the consultant to call you, get manager to call you. They never do, I call them back week after. They excuse is we are so busy. Its just the matter of manager to check and ok it. You tell them its urgent, you on hardship this is adding more stress but basically they dont care about their customers at all. This is why they are so cheap because of dodgy customer service.
Read full reviewSince 14th of March my content claim of washine machine of $900 still going, they asked for all requested documents, I have sent them but ever since I call them every week chase up. I get will get the consultant to call you, get manager to call you. They never do, I call them back week after. They excuse is we are so busy. Its just the matter of manager to check and ok it. You tell them its urgent, you on hardship this is adding more stress but basically they dont care about their customers at all. This is why they are so cheap because of dodgy customer service.
Budget Direct wanted 71% more premium for the building component of our home insurance compared to last year despite us not being in an area of risk of either flooding or bush fires, despite them increasing the insured value of the house by just 5% and despite us having been with them for six years with no claims. I phoned to ask why it had increased so much and whether they could do anything. Three times, they were supposed to phone me back and didn't. On the fourth time, they did call back but it took several more days before they said the price stood. They never did say why the premium had increased so much. I've gone with a different company.
Read full reviewBudget Direct wanted 71% more premium for the building component of our home insurance compared to last year despite us not being in an area of risk of either flooding or bush fires, despite them increasing the insured value of the house by just 5% and despite us having been with them for six years with no claims. I phoned to ask why it had increased so much and whether they could do anything. Three times, they were supposed to phone me back and didn't. On the fourth time, they did call back but it took several more days before they said the price stood. They never did say why the premium had increased so much. I've gone with a different company.
I was with Auto and General until Budget Direct bought them out. I had a great insurance price but seeing Budget Direct take over my insurance went up $50.00 per month for home and contents and car insurance. It’s all inclusive. But still if it goes up again I will be looking around to change to someone cheaper.
Read full reviewI was with Auto and General until Budget Direct bought them out. I had a great insurance price but seeing Budget Direct take over my insurance went up $50.00 per month for home and contents and car insurance. It’s all inclusive. But still if it goes up again I will be looking around to change to someone cheaper.
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