8.1/10

Based on 3456 NRMA Insurance product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

NRMA Insurance home insurance

Protecting what matters most for over 90 years, NRMA Insurance is backed by IAG, the leading general insurance provider in Australia and New Zealand. NRMA has a range of home insurance policies that protect your home and contents from a range of key events include theft, fire and flood. It's an award winner, having taken out a 2021 Mozo People's Choice Award for Excellent Claims Experience. NRMA’s Home Insurance policy has also been voted a winner for having Exceptional Quality Home and Contents Insurance in the 2023 Mozo Experts Choice Awards.

NRMA Insurance offers the following home insurance

Cover information and limits in the table below verified as correct at 8 October 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Home Buildings & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Buildings Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Plus Buildings & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Home Plus Buildings Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

Home Plus Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 25% of sum insured

Yes

How is NRMA Insurance home insurance rated?

Mozo users have rated NRMA Insurance home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
NRMA Insurance home insurance customer reviews
Overall
8.1/10
Value for money
7.5/10
Policy coverage
8.1/10
Customer service
8.3/10
Claims handling
7.9/10
Trust
8.1/10
Based on 429 NRMA Insurance product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent NRMA Insurance home insurance reviews

NRMA Insurance Home Buildings & Contents Insurance
Overall 6/10
Good company with good staff. Maybe replace assets

NRMA staff are always helpful and friendly Having 4 insurances with the company l am very please with their service When it comes to making a claim the people who asset the claim are very hard I have found they alway have a reason to dismiss it

Read full review

NRMA staff are always helpful and friendly Having 4 insurances with the company l am very please with their service When it comes to making a claim the people who asset the claim are very hard I have found they alway have a reason to dismiss it

Value for money
6/10
Policy coverage
6/10
Customer service
7/10
Claims handling
2/10
Trust
5/10
Less
Carol, New South Wales, reviewed 2 months ago
NRMA Insurance Home Insurance
Overall 10/10
Very reputable and excellent customer service

I have always liked nrma for understanding of my situation and very helpful with any enquiries

Read full review

I have always liked nrma for understanding of my situation and very helpful with any enquiries

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Sharon, New South Wales, reviewed 2 months ago
NRMA Insurance Home Buildings & Contents Insurance
Overall 9/10
Good deal

Like that you’re covered even if you accidentally leave a door unlocked. Other providers don’t cover you for a break in if you leave doors/windows open/unlocked

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Like that you’re covered even if you accidentally leave a door unlocked. Other providers don’t cover you for a break in if you leave doors/windows open/unlocked

Value for money
9/10
Policy coverage
10/10
Claims handling
9/10
Less
Ashleigh, Queensland, reviewed 6 months ago
NRMA Insurance Contents Insurance
Overall 7/10
NRMA - as good as any others

Lucky for me, I have never had to put my insurance provider to the test. But I have been with N RMA for many years, and the product seems very comparable to others on the market, like Suncorp.

Read full review

Lucky for me, I have never had to put my insurance provider to the test. But I have been with N RMA for many years, and the product seems very comparable to others on the market, like Suncorp.

Value for money
8/10
Policy coverage
9/10
Customer service
8/10
Claims handling
6/10
Trust
8/10
Less
Jo, New South Wales, reviewed 9 months ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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