RACQ - Home & Contents Insurance

Policy and service features

  • 60

  • 0

  • Alarm Discount, Apartment Discount, No Claim Discount, Roadside Assistance Discount, Seniors Discountm

  • Up to 90 days, up to 20% of sum insured

  • Up to 5% for theft

  • Up to $20,000,003

  • Up to $1,500 for counselling session if greater than 10% of home sum claim or 30% of contents sum claims.

Events

  • Optional extra

  • Optional Extra, Up to 10 years old

  • No, unless caused by lightning

Buildings

  • Up to $1,000

  • sum insured

Contents

  • Up to $300

  • Up to $1,500

  • Up to $5,000

  • Software and Hardware covered up to sum insured

  • Up to $1,000 per item

  • Up to $2,000 per item, up to $12,002

  • Up to $2,000 per item, up to $6,000 in total

  • Up to $1,000

  • Optional extra

  • Up to $2,000

  • Up to $10,000

Other cover

  • Up to $5,000 for funeral, $0 for injury

  • Optional extra

  • Up to $1,002

  • Up to 12 months, up to 10% of sum insured

  • Up to 10% of sum insured

  • Up to 20% of sum insured combined with demolition cost

  • Up to 20% of sum insured combined with removal of debris

  • Up to 14 days

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

How is RACQ home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
RACQ home insurance
8.0

Based on 112
RACQ home insurance reviews

7.3 7.9 8.2 7.5 7.9

Latest reviews of RACQ Home & Contents Insurance

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   2 / 10

Not impressed

Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

Full review

Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

    Value for money   8 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Linda (QLD), reviewed 23 days ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   8 / 10

Competitive price and good coverage

Have not had to submit a claim as yet. Policy seems to be a good deal.

Full review

Have not had to submit a claim as yet. Policy seems to be a good deal.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

Less

Lauren (QLD), reviewed about 2 months ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   9 / 10

Great customer service and good coverage

We've only ever had 2 claims on home insurance and both times it was easy and simple and the staff were friendly and helpful

Full review

We've only ever had 2 claims on home insurance and both times it was easy and simple and the staff were friendly and helpful

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Andrew (QLD), reviewed about 2 years ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   2 / 10

Still awaiting explanations .

Make sure they don't keep passing your claim onto other people all the time and you have to continually resend proof of ownership and keep having to put in new claim forms ..because they keep losing them ..or sending them interstate ....

Full review

Make sure they don't keep passing your claim onto other people all the time and you have to continually resend proof of ownership and keep having to put in new claim forms ..because they keep losing them ..or sending them interstate ....

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   1 / 10

    Trust   2 / 10

Less

Julie (QLD), reviewed over 2 years ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   10 / 10

Great multi-policy discounts and helpful staff

They are always helpful and respond to questions in a timely matter.

Full review

They are always helpful and respond to questions in a timely matter.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Dan (QLD), reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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