RACQ - Home & Contents Insurance

Policy and service features

  • 60

  • $0

  • Alarm Discount, Apartment Discount, No Claim Discount, Roadside Assistance Discount, Seniors Discountm

  • Up to 90 days, up to 20% of sum insured

  • Up to 5% of sum insured

  • Up to $20,000,000

Events

  • Optional extra

  • Optional extra

  • No, unless caused by lightning

Buildings

  • Up to $1,000

  • Up to sum insured

Contents

  • Up to $300

  • Up to $1,500

  • Up to $5,000

  • Software and Hardware up to sum insured

  • Up to $1,000 per item

  • Up to $2,000 per item, up to $12,000 in total

  • Up to $2,000 per item, up to $6,000 in total

  • Up to $1,000

  • Optional extra

  • Up to $2,000

  • Up to $10,000

Other cover

  • Up to $5,000 for funeral, $0 for injury

  • Optional extra

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 10% of sum insured

  • Up to 20% of sum insured combined with demolition cost

  • Up to 20% of sum insured combined with debris removal cost

  • Up to 14 days

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

How is RACQ home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
RACQ home insurance
8.1

Based on 132
RACQ home insurance reviews

7.6 7.9 8.2 7.5 7.8

Latest reviews of RACQ Home & Contents Insurance

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   2 / 10

Not impressed

Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

Full review

Had a shocking experience with a claim. Also unsatisfactory settlement, RACQ squirmed out of payment.

    Value for money   8 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   1 / 10

    Trust   1 / 10

Less

Linda, Queensland, reviewed 6 months ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   8 / 10

Competitive price and good coverage

Have not had to submit a claim as yet. Policy seems to be a good deal.

Full review

Have not had to submit a claim as yet. Policy seems to be a good deal.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Trust   5 / 10

Less

Lauren, Queensland, reviewed 7 months ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   8 / 10

Competitive prices and good service

RACQ saved us money by providing a contact that could repair the stove for a better rate, instead of paying our excess. We appreciated that especially since it was the second time this stove top needed the same repair and our previous insurer...

Full review

RACQ saved us money by providing a contact that could repair the stove for a better rate, instead of paying our excess. We appreciated that especially since it was the second time this stove top needed the same repair and our previous insurer explained we would have to pay $500 excess if they covered the extra $200. Love the discount we get by purchasing roadside assistance

    Value for money   7 / 10

Less

Lesley, Queensland, reviewed over 1 year ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   9 / 10

Great customer service and good coverage

We've only ever had 2 claims on home insurance and both times it was easy and simple and the staff were friendly and helpful

Full review

We've only ever had 2 claims on home insurance and both times it was easy and simple and the staff were friendly and helpful

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Andrew, Queensland, reviewed over 2 years ago

RACQ

RACQ Home & Contents Insurance home insurance review

Overall rating   7 / 10

Great company

RACQ are value for money and have excellent customer service .

Full review

RACQ are value for money and have excellent customer service .

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

Less

Jamie, Queensland, reviewed almost 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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