Youi home insurance

Youi stands for You Insured which is why 'you' are at the centre of their brand. Multiple winner of Mozo Experts Choice Awards and Mozo People's Choice Awards, Youi has been an outstanding value provider of insurances since since 1998

Youi Home and Contents Insurance protects your residence and all the important possessions that help make it a home. Covering you and your property against loss or damage caused by theft, fire, earthquake, explosion, riot, storm, flood, escaping water, impact and intentional damage.

Youi offers the following home insurance

Rates and fees verified as correct at 23 January 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement  
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

No

How is Youi home insurance rated?

Mozo users have rated Youi home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Youi home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

292 Reviews

Recent Youi home insurance reviews

Youi Home & Contents Insurance
Overall 1/10
worst house insurance ever

Claim for the cracks after the earthquake event. Base on engineer report, theoretically due to soil/footing that caused the crack of the house, not due to earthquake. Engineer report state: "Further investigation and discussions into the exact cause of differential footing movement can be provided if required", so I asked if YOUI can do further investigation because they can't just base on theoretical report and rejecting any further investigation. However, they still rejected and stated that theoretically the report is correct without any proof. I have asked people around and they actually said Youii is one of the worst insurance when it is about house insurance. Regret to stay for 2 years and not helpful.

Read full review

Claim for the cracks after the earthquake event. Base on engineer report, theoretically due to soil/footing that caused the crack of the house, not due to earthquake. Engineer report state: "Further investigation and discussions into the exact cause of differential footing movement can be provided if required", so I asked if YOUI can do further investigation because they can't just base on theoretical report and rejecting any further investigation. However, they still rejected and stated that theoretically the report is correct without any proof. I have asked people around and they actually said Youii is one of the worst insurance when it is about house insurance. Regret to stay for 2 years and not helpful.

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Kayne, Victoria, reviewed 10 days ago
Youi Home & Contents Insurance
Overall 10/10
They kept me informed.

I have only had to call them twice - they were very responsive and helpful every step of the way. They kept me informed of the next step and followed through on what they said.

Read full review

I have only had to call them twice - they were very responsive and helpful every step of the way. They kept me informed of the next step and followed through on what they said.

Value for money
10/10
Policy coverage
8/10
Customer service
10/10
Trust
10/10
Less
Kylie, Queensland, reviewed about 1 month ago
Youi Building Insurance
Overall 9/10
Have found this insurer good for my needs

Well priced insurance, always easy to contact for ongoing questions, easy to navigate yearly contracts, for comparison.

Read full review

Well priced insurance, always easy to contact for ongoing questions, easy to navigate yearly contracts, for comparison.

Value for money
8/10
Policy coverage
8/10
Customer service
9/10
Trust
9/10
Less
Helen, Tasmania, reviewed about 1 month ago
Youi Home Insurance
Overall 4/10
Not recommended

I'm currently going through a busted pipe in a wall claim since march 3 days work has been done , and only made my house more unliveable.

Read full review

I'm currently going through a busted pipe in a wall claim since march 3 days work has been done , and only made my house more unliveable.

Value for money
4/10
Policy coverage
5/10
Customer service
3/10
Claims handling
1/10
Trust
3/10
Less
Karen, Tasmania, reviewed 2 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Home insurance quick links