Bank Australia has always been fair and equitable, like all you have to fight for your $ but they are responsive to feedback. My only concern is them moving from Awake to Woke.
More Bank Australia bank account customer reviewsI’ve been with you for a long time I’ve just got me and my son a house and I need a small bin to put furniture
More Bank Australia personal loan customer reviewsThe Bank’s services and products are good and interest rates are competitive.
More Bank Australia home loan customer reviewsLove Bank Australia great to deal with staff are so helpful and on a mission to be a great help to customers. They are great at communicating with me and regularly update me on improved services offered by them.
More Bank Australia savings account customer reviewsOverall great bank, friendly service, really understanding of situations
More Bank Australia credit card customer reviewsSigned up for a term deposit with BA due to their competitive rates. The account works fine as it is an uncomplicated product, however getting it set up was quite a large headache. After setting up online access, I had continual issues trying to transfer money into the account, with little useful information provided by the website/online portal. Calling customer support was helpful - no issues at all with their service, but this was quite frustrating as it was the result of a fundamental part of their service being unusable and unintuitive from the outset. I had no further issues after that point, however - but that is hardly surprising for an account that is intended to be left alone anyway.
More Bank Australia term deposit customer reviewsIncredibly disappointed with Bank Australia’s car loan application. Particularly given I’m already a bank Australia customer. I have been waiting for 2 weeks regarding even a “conditional approval”. No one has been able to give me an explanation or reasoning as to why the process is taking so long, particularly when other lenders offer a 24-48 hour turnaround. I will be seeking a different lender and will be considering moving my banking elsewhere because of how frustrating this process has been.
More Bank Australia car loan customer reviewsAmazing service.
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