based on 558 Bank Australia banking product reviews as rated by Mozo community

Bank Australia bank accounts

Bank Australia is a customer owned bank. Formerly bankmecu, Bank Australia has over 130,000 customers which act as shareholders of the bank. It offers a full range of products including home loans, savings, credit cards and loan products, and because its shareholders are its customers, they benefit from lower rate and fees. Bank Australia also invests up to 4% of its profits in various community projects every year.

Bank Australia offers the following bank accounts

Rates and fees verified as correct at 03 December, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Everyday Access

$5.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

How are Bank Australia bank accounts rated?

Mozo users have rated Bank Australia bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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Bank Australia bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

141 Reviews

Recent Bank Australia bank account reviews

Bank Australia Bank Account
Overall 1/10
Pathetic

They unnecessarily blocked my account twice stating fraudulent activity even though it was nothing like that. Tried hard explaining bank team and fraud team. Still took more than 48 hours to unblock it. TERRIBLE CUSTOMER SERVICE. I wasted my 2 hours yesterday with your bank team and as well as FI team with no result. They kept on transferring me from customer care to FI vice versa two three times In the end saying it will take 48 hrs. So I have to wait 48 hours for no reason and missing my important incoming and outgoing transactions. I gave up and left straight away closed my account.

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They unnecessarily blocked my account twice stating fraudulent activity even though it was nothing like that. Tried hard explaining bank team and fraud team. Still took more than 48 hours to unblock it. TERRIBLE CUSTOMER SERVICE. I wasted my 2 hours yesterday with your bank team and as well as FI team with no result. They kept on transferring me from customer care to FI vice versa two three times In the end saying it will take 48 hrs. So I have to wait 48 hours for no reason and missing my important incoming and outgoing transactions. I gave up and left straight away closed my account.

Price
2/10
Features
5/10
Customer service
1/10
Convenience
2/10
Trust
1/10
Less
Jd, Victoria, reviewed 4 months ago
Bank Australia Bank Account
Overall 1/10
Very poor service. Useless App, inefficient staff.

Too many hurdles to spend your money. After months of being a customer it was simply impossible to move money around due to BA constantly placing limits on transaction etc. Really poor service from App to Customer Service. Closed all my accounts after 3 months and went back to the big 4.

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Too many hurdles to spend your money. After months of being a customer it was simply impossible to move money around due to BA constantly placing limits on transaction etc. Really poor service from App to Customer Service. Closed all my accounts after 3 months and went back to the big 4.

Price
3/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
5/10
Less
Rikky, Victoria, reviewed 4 months ago
Bank Australia Everyday Access
Overall 10/10
A customer owned bank.

Have been a customer for over 40 years and have never considered changing.

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Have been a customer for over 40 years and have never considered changing.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Terry, Victoria, reviewed 9 months ago
Bank Australia Everyday Access
Overall 10/10
Ethical - cares for our beautiful environment

I love Bank Australia, an ethical bank you can trust. Highly recommend

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I love Bank Australia, an ethical bank you can trust. Highly recommend

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Debra, Victoria, reviewed 9 months ago

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